Not receiving emails (with rules) from hotmail on my Mail

Hi, i have recently set up my Mail on Moutain Lion, adding a Hotmail account.
i can only receive the emails sent to my hotmail inbox.
However, those with rules applied, ie those sent directly to the hotmail folders , cannot be received on my Mail.
Pls advise and thanks in advance.
alvin

You do not have a virus. What you do have is an incompetent service provider.
I suggest you first try to locate the problem.
With Mail running, click Window in the menu bar and select Connection Doctor. The new pane will tell you the name of the account that is not working.
For the next step you have to know the password for your mail service. This is not the same as the login password for the computer. Do not try this step if you do not have the password.
Click Mail in the menu bar, select Preferences, and click Accounts (second icon from the left). Select the account that is not working, and click - (minus sign). That will delete that account.
Now click + (plus sign) and follow the directions on the screen to create a new Mail account. As you do this, the computer will tell you if the service is working.
Good luck.

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Not receiving emails (with rules) from hotmail on my Mail

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