Not receiving group messages on iPhone 6 plus after updating to iOS 8.2
After updating to iOS 8.2 I suddenly stopped receiving group messages on a thread of which I was previously a part. Apparently they can see my texts, but I cannot see their replies. Tried rebooting. Switching messages, group messages, face time, and phone itself off and on. No luck. Single messages have been sent and received. Seems contained to group.
IPhone 6+, 124 g. ATT
spent some time with Apple support today. Go into settings and sign off of your Apple ID in iMessages and FaceTime. Power off phone and restart. Log back in using Apple id in iMessages and FaceTime. seemed to work for me for Now. Hope it helps.
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Bluetooth devices not finding or connecting to iPhone 5 after update to iOS 6.1.3?
Is anyone else having this problem? This is also happening on my ipad 4th gen. Anyone have a solution for this? It is very frustrating!
I figured it out. On the device(s) that I was trying to connect there is a function on the device that makes it discoverable by your iPhone/iPad. Some devices have an actual button that is labeled "connect" on the bottom or in an inconspicuous place on the device. Others can activate this function by long holding the action button (like that on a Bluetooth headset) for 5+ seconds until the device goes into "discover" mode. Then your iPhone/iPad should be able to find the device and you can connect. If this does not work sometimes hard resetting the actual Bluetooth device will fix the problem. You will have to research your specific device as each one has a different sequence to accomplish this. I hope this helps!
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LG Revolution not receiving text messages from iphone user
I am not receiving text messages from iphone user, sporatically. The messages are showing as reveived on Verizon website in usage detail, but not being received on my phone.
This issue needs fixed asap! I have a few suggestions that should help you get this resolved. If they are showing up in the usage details, that means they are hitting the Verizon network, but for some reason they are not showing up on the phone. I recommend clearing the cache from your messaging/text messaging programs. Go to settings> applications> manage apps> all> Messaging/Text Messaging> Force Stop/Clear Cache/Clear Data. Erase the old text threads that you have saved and retry.
If that doesn't work, please let us know the following:
1) Do they come in delayed or not at all?
2) Do you have any 3rd party messaging apps installed?
3) Do they have any problems receiving messages from you?
4) When they're sending messages, are they directly to you, or do you have this problem when the iPhone user sends to a group of people?
Thanks for the additional info! I'm sure we can find a fix.
Regards,
MikeS_VZW
Follow us on Twitter @VZWSupport -
I am not able to send messages to multiple person from my iphone 5s after updating to ios 8.1.2. It shows message not delievered
Hi waqaskhan91,
Thank you for visiting Apple Support Communities.
If you're not able to send text or iMessages to certain contacts after updating your iPhone, start with the troubleshooting tips in this article:
iOS: Troubleshooting Messages - Apple Support
If you only see this behavior with a few contacts, you may want to try these steps first:
If the issue occurs with a specific contact or contacts, back up or forward important messages and delete your current messaging threads with the contact. Create a new message to the contact and try again.
If the issue occurs with a specific contact or contacts, delete and recreate the contact from the Contacts app. Send a new message to the contact.
Best Regards,
Jeremy -
I upgraded from Iphone4 to Galaxy S4 and not receiving text messages from Iphones.
I upgraded from Iphone4 to Galaxy S4 and not receiving text messages from Iphones.I went to https://supportprofile.apple.com/MySupportProfile.do and unregistered my old iPhone to resolve the issue. It's been one day and I cannot recieve text messages from Iphones
Verizon wiping out old phones would have nothing to do with it. The phone is no longer associated with the number, so wiping the phone would have no effect. It is your Apple ID which is the problem. You have iMessage turned on for your Apple ID. iPhones which have your Apple ID associated with your contact will send texts to your Apple ID, not your phone #. If you have another Apple device which can use iMessage, you could turn off iMessage in that device, but as long as your friends have your Apple ID associated with your contact and you have turned on iMessage in an Apple device and never turned it off before switching from an Apple device to another platform, you will have this problem.
You can bet that Apple will not address the problem, as they don't see it as a problem if someone is using a phone other than an iPhone. Apple expects no one will ever switch away from an iPhone once one has been used. Therefore, no problem for them to address.
The problem lies with Apple wanting their users to go through yet another proprietary interface, iMessage, which the MAJORITY of all smartphone users do not have access. -
my iphone 6 plus after updating to IOS 8.2 seems to have a problem with the touch id witch doesn't work neither in home unlock nor in app store and when i'm trying to add a new fingerprint it says ''failed unable to complete touch id setup.Please go back and try again'' . I have multiple fingerprints and none of them appear to work.
Hi Giannis,
If you are having an issue with Touch ID not functioning as expected, I would suggest that you troubleshoot using the steps in this article -
Use Touch ID on iPhone and iPad - Apple Support
Start with the section titled Clean the Touch ID sensor and then Get help with Touch ID.
Thanks for using Apple Support Communities.
Sincerely,
Brett L -
My cellular network is not working on my iphone 5 after updating to ios 8.1.2 !! It was working fine on ios 8.1.1
my phone was not jillbreak or hacked to unlock. i need help, what can I do?Did you do the Reset Network Settings as I described above?
There is no way to go back. You can try reseating your nanoSIM or replacing it. Or call your cell provider and have them check the provisioning on your phone.
Or Restore your iPhone from your backup in iTunes. -
My cellular network is not working on my iphone 5 after updating to ios 8.1.2 !!
It was working fine on ios 8.1.1 i need help, what can I do?I have this problem too - and it is on a BRAND new iPhone 6 - I have definitively tracked the issue to the moment I upgraded to iOS 8.1.2 - and am beyond frustrated. No fix to tell you about, sorry…but you can read my post here if you are into the whole "misery loves company" thing: iOS 8.1.2 Cellular data problem (Definitive - maybe)
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TS1363 i could not activate my iphone 3G after updating to ios 6.0.1
i could not activate my iphone 3G after updating to ios 6.0.1
Generally this is a sign that the iPhone had previously been
hacked/modified/jailbroken and the update relocked it to the
original wireless carrier. If this is the case, only that wireless
carrier can unlock your iPhone. You must contact them to see
if they offer unlocking and if you qualify.
If the iPhone was advertised as unlocked and you are still within
the return period, start a claim with eBay to get your money back.
What wireless carrier did you use before this problem?
Does the app Cydia appear on your iPhone?
What does it say when you look at Settings=>General=>
About=>Carrier? -
My iPhone 4S after Update to IOS 6 Wi-Fi Not Working
My iPhone 4S after Update to IOS 6 Wi-Fi is Off ( Not Working ) But When i Downgrade to 5.1.1 Wi-Fi is Working. I Could not figure out what is the issue. Does any one Facing the same problem. or Have Solution.????
The iPhone is not JailBroken. what I did is, on Thursday i:e 20th Sept. opened itunes and Restored (Restore + Alt ) By selecting the 5.1.1 firmware file from Itunes LIbrary.
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I have no service and i cant activate my iphone 3gs after update to ios 5.0.1 can anyone help ??
i have no service and i cant activate my iphone 3gs after update to ios 5.0.1 can anyone help ??
touch me wrote:
it says ICCID: unknown
Not a good sign. Try forcing the phone into recovery mode & restoring it. If this fails, make an appointment at an Apple store:
Turn your phone off. Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new. -
Am facing issue on my iphone 5s after updating to ios 7.1.1, every while the phone hang after lock it and cannot unlock and even cannot turn on the screen this is so annoying, kindly advice if i have to go back to the store as device still under warranty, and if its a hardware issue or software ??
Hello HaithamOkeely,
We've an article that provides the following troubleshooting steps that may help stabilize your iPhone.
If the device is unresponsive or if certain controls aren't working as expected, restart your device.
If the device remains unresponsive or does not turn on (or power on), reset your device.
If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
Let it charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
If the above steps do not resolve the issue, contact Apple.
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Cheers,
Allen -
IPhone 4 after updating to iOS 5.0.1 I can no longer send emails.
iPhone 4 after updating to iOS 5.0.1 I can no longer send emails. I get a message saying the recipients "email address" was rejected by the server. Incoming still works fine.
SMS is a carrier feature, what did your phone carrier say when you contacted them about your issue?
Double check you have MMS turn on in message settings. -
Wifi doesnt work on iphone 4s after updating to ios 8.02. How do i fix this?
The wifi doesn't work on my iphone 4s after updating to ios 8.02. How do i fix this?
Did you already try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again? You will not lose data by resetting.
If this did not work, and to rule out a software issue, setting it up as new device would be the next step:
iOS: How to back up your data and set up your device as a new device
If still no luck, this might be a hardware problem and the phone has to be checked by an Authorized Apple Service Provider or Apple:
iPhone - Contact Support - Apple Support -
please help.
MY IPHONE 4S, AFTER UPDATE TO IOS 7.0.6, BEING RESET AND LOCK BY ICLOUD. AND FORGOT THE PASSWORD. COULD I do ANY THING ?The Apple ID and Password that was Originally used to Activate the iDevice is required
If you do not have that information you will not be able to use the Device.
Activation Lock in iOS 7 > http://support.apple.com/kb/HT5818
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