Not receiving password reset email

Hello,I am trying to reset my skype password, but i am not getting the email, after i follow the reset steps.Anyone has a solution to this or any way to recover my account? thank you

Hi there alexusya,
Shopping on BestBuy.com should be pleasant and should not cause you any frustration. I'm sorry to hear you've had such trouble with logging in to gain access to your account and My Best Buy memberships. Using the information you registered with the forum, I was able to locate your BestBuy.com account and noticed we have some duplicate information in our system. I've consolidated the information, as duplicate info can sometimes cause the trouble you have been having. I would encourage you to try signing in again and let me know if you continue to have trouble.
Sincerely,

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Not receiving password reset email (Issue Solved)

I found a solution to the password reset issue—at least it worked for me:
Needed to resent my password, but every time I submitted my email to request the access code, nada. I checked my email's spam/junk folders, but to no avail.
Then it dawned on me that I use ad blocking software, which sometimes causes reduced functionality on certain websites. I disabled the ad blocking on Skype and bingo! The email with my reset code arrived immediately.

Hi, imelda_nallela, and welcome to the Community, Yours is one of many reports; please see here ...http://community.skype.com/t5/Security-Privacy-Trust-and/Can-t-get-my-password-sent-to-me/td-p/4071355 Regards,Elaine

Business Catalyst - not able to login, publish or receive password reset email.

Hi,
I'm not able to login to BC or publish edits to a client Muse site. When I try to log into BC manually, I am not receiving password reset email (not in spam folder). Never been a problem before and the status report says servers are all good. Any insight appreciated (client waiting).
Thanks!
Veronica

Online Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

Can't login. Receiving password reset emails for w...

Hello,
I'm having really weird problems with my skype account [Redacted for privacy.]. I registered a new one just to post this message, because I can't log in with my original.
I checked - I have 3 emails set in my profile. I'm logged in on the Skype App. Everything I want to change requires a password, and it doesn't accept the pass, even though I have it saved (using 1pass).
When I attempt to reset my pass, I'm receiving password reset emails for users that aren't mine. I successfully changed the password for two different users, probably making them suffer the same problem as myself. Not sure how Skype picked those two users and decided they are me.
So, I'm logged in, but can't change anything, or use some skype features.
My username is [Redacted for privacy.]
SOS

I managed to fix it myself by manally entering the code instead of clicking on the reset link. This way a list with all accounts that had my email was showed and I was able to select my user from the list.
My email looks like a very popular typo.

I forgot my answers to my security questions and I'm not receiving my reset email I need help soon because I have $15 on my account please help ASAP

I forgot my answers to my security questions and I'm not receiving my reset email I need help soon because I have $15 on my account please help ASAP

See Kappy’s great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities
https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
About Apple ID security questions
http://support.apple.com/kb/HT5665
 Cheers, Tom

HT5787 I can't receive password reset email!

I can’t receive password reset email. Probably because this email address has been used before as second email to another Apple ID. I removed it from the other Apple ID a week ago but still can’t receive reset email.

Go to https://expresslane.apple.com ; select 'More Products and Services', then 'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password' and click 'Continue'.

HT5312 I don't remember my answers to the security questions, and have not received the reset email despite several attempts?

I don't remember my answers to the security questions, and have not received the reset email despite several attempts?

Welcome to the Apple Community.
Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help or you don't have a rescue address, you might try contacting Apple throughiTunes Store Support

Forgotten iCloud password and not recieving password reset email.

Hi, I have an iPhone 5, iOS 8.1.2.
My iCloud account is an Apple ID that I do not use anymore, yet I can't sign out because I don't remember the password. I also don't remember the security questions.
When I request a password reset, I'm supposed to receive an email, but I'm not finding any, in any mail box, of any of my email accounts.
Please help? I really want to sign out of the iCloud account and deactivate/delete it so I can use my current one.
Thanks. I really appreciate any help.

Greetings LeahAly,
If you are having an issue with not receiving your password reset email, I would suggest that you troubleshoot using the steps in this article -
If you didn't receive your verification or reset email - Apple Support
Thanks for using Apple Support Communities.
Best,
Brett L

Not getting password reset email.

I've tried multiple times to get the email and even tried the steps in the password assistance post, but I'm having no luck... Is there anything else I can do?

Hello Nintenwhoa,
Welcome to the conversation here on the Best Buy Unboxed forums! I feel as though most people have experienced some login troubles at some point or another, maybe even multiple times. However, this doesn’t make them any easier to deal with when they do occur. I am sorry for any inconvenience this may have created and I hope I can help fix this for you.
The steps mstng mentioned above may help, but if you are not receiving the email and have followed some of the common troubleshoot steps to no avail, we may have to try something else. With the information you supplied here on the forums, I was able to locate your My Best Buy account that is linked to your BestBuy.com account. I have submitted a manual password reset for you, which has triggered an email with a link to reset your current password. This link will remain active for two hours from the time the email was generated; be sure to check your spam/junk folder for this email if you don’t see it in your standard inbox.
In the event you are unable to react to this email before the link’s expiration or you don’t receive that email either, please let me know so we may explore any other possible options for resolution.
Hope this helps!

Forefront Online Protection for Exchange - Cannot Receive Password Reset Email

One of our users cannot gain access into her quarantined emails.
I've entered her username and clicked on need your password. No email from Microsoft is being received to reset her password.
what other means can we gain access? She is missing out on important client emails.
thank you

Hi,
Do you do follow the steps below? Please check it again
Go to the FOPE Sign In page at http://admin.messaging.microsoft.com/.
Click Need Your Password?
In the User Name text box, enter your Microsoft Online Services ID, and click
Send.
You will receive an email from [email protected] The email will say, "To set or reset
your password, go to:" and will provide a link. Click the link.
In the Set New Password dialog box, enter your password in the
New Password and Confirm new Password text boxes and click
Submit.
Best Regards
Quan Gu

Why am I NOT receiving the reset emails for my security questions?

I've forgotten the answers to my apple id security questions, and am now unable to puchase any new music or apps because my settings require two step verification.
Over the span of several months I have requested multiple emails to allow me to reset my security questions and I NEVER recieve them.
Yes I have checked my :Spam, and Apple folder.
I requested resets for both my apple id password and login and recieved those emails without problem, but not once have I recieved the reset email for my security questions!
Can anybody help me with this, or do I really have to call and or go down to an apple store to sort this out?

They are going to your Rescue email address, which is not the same as your Apple ID address. It is whatever you set it to be when you set up the account. You can contact Apple's Account Security Team as described here: http://support.apple.com/kb/HT5699

Has anyone else had a problem with receiving password reset authenticate emails to the email its supposed to go to but doesn't??

I cant sign on to my main Itunes account so i try to authenticate by security question but its not a familiar one, its one that i have never used on anything but i go along and try every birthday in my huge family and nadda...so i try to go the way of the email authentication,this is where it gets a little more interesting...I send it off and it says ok go get it and i go and look and nothing. now i try this several different times and same thing but i have a reciept from 11/11/11 for music i purchased just 3 days earlier, but now its not working, so i try to get a reset on another account, another email address, still connected but not used and i send off the authentication and SLA-BAM...its right there in a spilt second. so whats the problem. I'm no expert, but theres something rotten in Denmark! I only got to get to where i actually got an email off to costumer support and that was a maze of redirects that really just confused the issue, AOL costumers call ! 800 BLAH BLAH to have the AOL overseas operator tell me I am an IDIOT for thinking AOL and ITUNES where in anyway connected likethat and i would have to contact Itunes support....I DID....THAT WHO TLD ME TO CALL YOU!!! Am i missing something...you cant make the best stuff in life up...the real shut is the funniest....I am sitting here just shaking my head...luckily I'm well balanced and basically a Whatever type but its baffling to me how some things can get so confusing by trying to make it user friendly. just have an american person at the end of a small pay line at the worst to talk to a living breathing being, instead of a computer that doesn't give you an option to just bypass and go to a person,no you have to try to reason with the machine to get what you want...lol i need some decaf, thanks A S C for a forum to vent, Keep Fighting The Good Fight! Cya

If you aren't receiving password reset emails and your security questions don't work, someone has hijacked your account.
This happened to me.
You need to use Expresslane to contact iTunes support to regain access to your account ASAP.

I am trying to reset password, but I did not receive the promised email that should allow me to reset. Can you help?

I am trying to reset password, but I did not receive the promised email that should allow me to reset. Can you help?

Check your junk or spam mail folder. Also, if you established a rescue email, it could be going to that email address. If all else fails:
Contact applecare and ask for account security.
AppleCare US phone number: (800)-694-7466
Contact Apple for support and service
http://support.apple.com/kb/HE57

Support forum password reset email not received...

I'm trying to login to the support forums. I have my user name, rsmith79. What I thought was my password apparently isn't. I tried multiple times to get a password reset email sent to me but I haven't received one. And yes, I'm using the correct email address to request one. I was stuck having to create this new account. I want to get access to my old account. Please help.

Have we got a password reset feature now then ? <br />I had not noticed !
* EDIT yes link is https://support.mozilla.org/en-US/users/resendconfirmation <br /> and I imagine that may only work with the correct and original email account.
You only seem to have made one other post [/questions/816588], but that is now old and unanswered and was closed by this forums automated systems.
(Previous profile link [/user/397761 rsmith79] & [/users/edit current] )
Have you got any other questions you need answering ?

Not receiving the iCloud password reset email

I am trying to assist a friend in retrieiving the information stored on his iCloud account via an iPhone that has since been broken
I've attempted to use the link several times to send an email to the Hotmail email address that is set-up as the iCloud user name but while I get the email sent confirmation, as yet no email has been received at this email address and I'm running out of suggestions as to how to help.
I also attempted to follow the security questions route to resetting the password but sadly failed at the first hurdle and I can only assume that his date of birth was originally entered incorrectly, as when I enter his actual birth date, I get an error message
I also thought that I might be able to access a password reset by using the same iCloud user name as his Apple ID, since with my own account, my Apple ID is the same as my iCloud user name but his iCloud user name is not recognised as an existing Apple ID
Any help or assistance would be most gratefully received as he's desperate to recover some photos etc that were uploaded to the iCloud from the broken iPhone and with him being somewhat technically illiterate, I appear to be the only person who can assist and without the password reset email being received at the Hotmail address which is the iCloud user name, I am totally flummoxed as to being able to offer any further assistance.
With my utmost thanks in advance to anyone who might be able to offer any sugggestions or advice in this bothersome matter
Kind Regards
Bernard

Thanks a million randers4 for taking the trouble to get back to me.
I will get my pal to come over when we've both time to sit down and foillow your advice (and the link). However, sadly I suspect that we might have a problem proving his identity to the satisfaction of the support team, as whenever I've tried to assist this mate in the past, the same issues have always arisen, where he's not got a clue as to usernames, passwords, security questions.
I presume he must have some sort of underlying paranoia about revealing any genuine information about himself online. This proves incredibly frustrating and I invariably end up tearing what's left of my hair out, in my efforts to resolve his myriad of technical queries and yet while I invariaby end up losing patience, tired of trying to drum it into him to write login details down, to keep them safe, or to only use answers that he knows he will remember, in light of everything that's come to light recently, in truth perhaps it's me who is the stupid one for freely giving up all my personal information online and it will eventually prove that he is most sensible for refusing to relinquish any genuine personal details about himself.
Then again, at least I am able to retrieve my iCloud photos!
Apologies for waffling on. Hopefully I can come back to say issue has been resolved, but I've an inkling I might have to return to enquire if there are any further options
Kind Regards
Bernard

Not receiving password reset email

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