Not receiving replies from online form with FromCentral

Can anyone help me with this. I'm in the process of trying to change all of our PDF forms to web forms and use FormCentral to log the data.
However after converting the first interactive PDF with FormCentral and hyperlinking it on a test page on our site none of the data has been captured in FromCentral.
Can anyone help me here?
I don't want to fork out the money to subscribe if it just isn't going to work.
Regards,
Alex 

Hi AlexKing1987,
I can see that you are using a free subscription of FormsCentral which entitles you for 1 form and 50 responses.  Can you please check if have exceeded the limit of the responses because if you have already received 50 responses then you will not be able to receive response.
I would suggest you to try the basic subscription which will entitle you for 5 online forms and 500 responses per form and it is for only US $0.99/month. For more information, please refer: https://www.acrobat.com/en_gb/products/formscentral/subscribe.html

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