Not receiving sms texts and cant open BBM messages!!​! PLEASE HELP

I am not receiving SMS texts although I know people have been sending them to me. I've had friends text me to see and they dont come through. I am also receiving BBM messages but cannot open them in my messenger! I really only communicate via these two means and really need help! I hate the people at the Sprint store and DO NOT want to have to go there...again.

Read this: http://www.blackberryforums.com/general-blackberry​-discussion/116396-managing-your-bb-memory-lost-ca​...
And this: http://www.blackberryforums.com/general-blackberry​-discussion/112029-losing-call-logs-sms-emails-opt​...
Additional links to read:
http://www.blackberry.com/btsc/search.do?cmd=displ​ayKC&docType=kc&externalId=KB15345&sliceId=SAL_Pub​...
http://www.blackberry.com/btsc/search.do?cmd=displ​ayKC&docType=kc&externalId=KB14320&sliceId=SAL_Pub​...
http://www.blackberry.com/btsc/dynamickc.do?extern​alId=KB14213&sliceId=SAL_Public&command=show&forwa​...
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

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