Not Receiving SOME IMAP E-Mails

After initial setup, I'm able to receive SOME, but not all, e-mails on my BB Curve 8530. The others not received on my BB DO appear in Outlook 2007. I can't seem to identify any difference between those e-mails I receive on the BB and those I don't. On the recommendation of my web hosting company, I'm using their IMAP server. POP3 remains an option too. I have completed the registration and reconciliation processes. I've consulted with my web hosting company, and with both Verizon Wireless and RIM; all are stumped.
I'd appreciate any ideas.
Solved!
Go to Solution.

Hi larrybrower and welcome to the BlackBerry Support Community Forums!
This sounds like a common issue in which Microsoft® Outlook® is not configured to leave copies of the email messages on the mail server. If Microsoft® Outlook® is not leaving messages on the server, they will be removed before being delivered to the BlackBerry® smartphone. The following article will show you how to configure Microsoft® Outlook® to leave copies of messages on the server.
KB12283 - How to leave or remove copies of email messages on the messaging server
Thanks.
-CptS
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Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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Message was edited by: kr and cr

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Not Receiving SOME IMAP E-Mails

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