Not receiving songs I've purchased
I have 3 songs that I wanted to purchase, but as they were in the midst of downloading, my computer said I did not have enough room to download them (another problem entirely- I think I need to get some more memory installed?). They are still showing up in my account history as me being charged for them, but I don't have them. How do I get "uncharged" for there? I can't seem to fins any iTunes customer service numbers or e-mails. Thanks for any help you may be able to provide.
iMac Mac OS X (10.3.9) Memory: 320 MB SDRAM Processor: 350 MHz Power PC G3
How much space is actually left on your hard drive? In Finder, click on the hard drive and Get Info (Command-I or from the File menu). If it really does show that you're running out of space, you'll have to delete things from the drive to clear enough space for the downloads (you really want to have at least a gigabyte or two free anyway for Mac OS X to run properly).
Similar Messages
-
HT1933 I am not receiving email receipts for purchases
I keep seeing purchases on my credit card but I never receive a receipt, any ideas why?
If they are not being received by the server, then this is not a Thunderbird problem. So, first you need to determine if your server is receiving the emails.
Logon to your webmail account using a browser, are those emails shown in the webmail account?
Are they in the webmail Inbox folder or another folder - check the spam folder?
Do you use an IMAP or Pop mail account?
If the emails are not in webmail account, then Thunderbird cannot see them.
If the server is not receiving the emails, then check that the sender is actually using your correct email address. -
Not all songs appearing in Purchased section
Ok this is anoying (and really pretty stupid.) If I buy a song on one Apple device, it should appear in my purchased history on ALL devices. This is not the case. Songs purchased on my Ipad 2 do NOT appear in Itunes on my PC to be transfered to other devices (i.e. an IPod). Why is this? This is so simple so why does Apple not simply have one universal Purchased account? Other services do this? The only songs that appear in my purchased section are those bought on this computer. So how am I supposed to get songs from the Ipad to the Pod? Common sense would dictate that you'd have ALL purchases in one place.
I want to buy an Apple TV soon. Is this what I'm gonig to have to deal with? Will only things I bought via the Apple TV be playable on it? Because that's stupid.
And before anyone asks, i have ONE Apple account, all purchases have been done via this account. Any solutions? or is there even one? Because if there isn't then I'm done buying things via ITunes Store.Hi dklineho,
If purchased made through the iTunes store are not showing up on all devices, you may want to make sure that they are all both authorized *and* associated with the same Apple ID. You may find the following articles helpful:
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Apple Support: Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
Regards,
- Brenden -
I did not receive a serial number -- purchased Lightroom 5 from Amazon
I purchased Adobe Photoshop Lightroom 5 from Amazon, but did not receive anything that looks like a serial number. help.
If you purchased a disc the serial number is normally on the disc case. You need to contact whoever sold you the software to see what you need to do.
-
HT1725 did not receive the goods i purchased
hi,
please help.
I purchase USD99.99 of item in in application of chaos of three kindom and i did not received the goods but i was being charge for it.
what should i do?Try contacting iTunes support and see if they can help (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
-
Why am I not receiving my receipts after purchase?
i purchased vpnoneclick, and did not receive a receipt til' now, it's bee about a month. vpnoneclick is refusing to activate my vpn until they recieve my receipt.
Settings > General > Reset > Reset Network Settings.
Beyond that, basic troubleshooting of the device is reset, restart, restore (first from backup then as new). Has any of this been tried? -
I did not receive my in-app purchase
Hello,
Before you read, I apologize if this is in the wrong category.
About 2 days ago I purchased gold in "Temple Run 2" for $4.99(in-app purchase). I didn't get the gold, and it charged my iTunes account. I got the receipt. I made the purchase on 3G, maybe it lagged out but still charged me.
Is there any way to get my gold or my $4.99 back? I don't want to make a huge deal about $4.99, though.
Thanks,
brad98gIf you didn't receive your in-app purchase, you should first try contacting the developer of that app to troubleshoot the issue, before requesting a refund. You can contact Electronic Arts support here:
https://help.ea.com/contact-us?product=monopoly-hotels -
HT203167 I did not receive my in-app purchase in Monopoly Hotels.
How do I get refunded for an in-app purchase I didn't receive?
If you didn't receive your in-app purchase, you should first try contacting the developer of that app to troubleshoot the issue, before requesting a refund. You can contact Electronic Arts support here:
https://help.ea.com/contact-us?product=monopoly-hotels -
TS3297 I did not receive the chips I purchased on Lucky Slots
I purchased chips on Lucky Slots on 7-5-12 and the payment was deducted from my bank account but I never received my chips and I do not know what to do. Any suggestions?
Hey myangel79!
An SD card does not come with that printer. if you wanted the extra storage for the Zeen, you would have to purchase a SD card. It is not required however.
Hope this helps!
If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!
Although I work for HP, my posts and replies are my own opinion and not those of HP. -
I did not receive an in-app purchase
Monopoly Hotels: I made an in-app purchase of Monopoly Money, but it never got credited in my game. I have not been able to find anything on the Support page regarding this. I went into my account, found my purchase, clicked on "report a problem" but I haven't gotten anywhere with that to actually report a problem.
Any ideas?What happened when you click on the link and tried to report the problem?
Yuou can contact iTunes by:
http://www.apple.com/support/itunes/contact/ -
Not received a receipt for purchase but got sms for some other amount
Hi, I purchased a garageband for Rs. 270, i authenticated a buy messege and downloaded an app. But didn't get receipt on mail but got an sms for credit of Rs. 60. While installing the app on ipad, it's giving msg " Unable to install GarageBand".
Hi,
See Here to Contact iTunes Customer Service:
iTunes Customer Service Contact
http://www.apple.com/support/itunes/contact.html
Support iTunes
http://www.apple.com/support/itunes/ -
I just e ordered the product and can't seem to get an answer. Please help!
Hello,
Export PDF is an online service and no installer is there to install it on the machine.
To use this service, you just need to go to following link: https://cloud.acrobat.com/
And Sign-In to Export PDF service.
Regards,
Anoop -
You keep billing me and I am not receiving credits for my in app purchases
apple need to contact me regarding this you keep billing me and I am not receiving my in app purchase credits
now I cannot use my card on iTunesApple isn't reading this, just other users like you on the ASC forums. Even if Apple was reading this you are not providing enough information about what exactly is going on.
iTunes Store: About In-App Purchases - http://support.apple.com/kb/ht4009
Apple - Support - iTunes Store - Contact Us - http://www.apple.com/emea/support/itunes/contact.html
How to request a refund for an iTunes or App Store purchase - http://www.imore.com/how-request-refund-itunes-or-app-store-purchase -
I purchased a song, but I received a notice that this song was previously purchased but not downloaded. Doesn't this occur immediately, if not how do I do this?
Store>Check for Available Downloads
-
I recently gifted a song but the recipient says it was not received. What can I do?
I recently gifted a song to someone's e-mail but they say it was not received. What can I do?
if the song cuts off early try deleting it out of your library then going to the new "Purchased" feature and redownloading (its free). I had to do this with some of my tracks that didn't fully download (though they said they did). Once I redownloaded I had the entire song no problem.
Make sure you delete the file completly from computer...that way iTunes will see that it is not already downloaded and will allow you to download it again.
Maybe you are looking for
-
I am using the firefox version 17 and when i drag and drop an image on my website. It gives me the following error. Unable to access local files due to browser security settings. To overcome this, follow these steps: (1) Enter "about:config" in the U
-
Hi all I seem to have run into bug CSCtq10477 and maybe CSCul71689 and CSCum85086, where calls can be received from an MGCP gateway, but fail outbound with Callmanager logs showing 03095771.002 |17:34:14.103 |AppInfo |RouteListCdrc::null0_CcSetupReq
-
HT4906 iPhoto 09, iCloud and Photo Stream
I have iPhoto 09, preinstalled via Snow Leopard. I did the software update as instructed so that I could get the iCloud and Photo Stream. However, I cannot get the check box available in iCloud to add Photo Stream. Please help. Thank you.
-
Problem after porting ws client from wls 8.1 to wls 9.2
Over the weekend we migrated a large web application from 8.1 to 9.2. This application includes a web service client that was generated using 8.1 clientgen. The client targets an internal .NET web service on another server. We never had a problem wit
-
Hi, i've a Sony Xperia z1 compact. I'm going to travel next week and i want to keep my phone with me si i could use whatsapp. But i would like to block incomming calls or sms because i don't want my friends to pay more if they try to contact me. Is t