Not receiving specific emails

I haven't been recieving emails from my bank - they insist that the emails have been sent from their side but I never recieve them. I think that Apple is blocking them from coming through on a backend filter.
Anyone have any idea on how to sort this out?

Hello there, mikythemouse.
The following Knowledge Base article offers up some good pointers if you're not receiving mail:
iCloud: If you have trouble receiving email
http://support.apple.com/kb/PH2643
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

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Not receiving some emails from specific sender.

Hi.I just started getting the problem of not receiving some emails. I have not had this problem with the sender until yesterday. My sender is sending me emails from gmail, some with attachments and some without, to my comcast email and it's not getting through. It is just one specific sender that I know of. I narrowed it down to my comcast account because I had the sender send myself the email to my comcast address and cc me on my gmail address. I received it on my gmail account but not my comcast account. I use Outlook for comcast but I even checked the webmail on comcast with nothing there. I checked the spam folder also and it's not there. Please help, these are important emails. Thank you.

Same issue, as far as I know it is just 1 person. But I have no way of knowing. I also had them CC my Gmail and it went through to Gmail but not my comcast. I then had them use a secondary comcast email and it didn't go through. Comcast seems to be blocking this person for some unexplained reason. It's frustrating and so far has cost me $525 because they thought I was ignoring them. They are using my Gmail until I get it straightened out, so the financial loss shouldn't increase, I just hope others aren't having the same problem and I don't know about it.

HT1933 My daughter downloaded a bunch of apps and I need to know how to get them reveresed. I have not received any email receipts, but they did show up on my bank statement. This happened within the last few hours.

My daughter downloaded a bunch of apps and I need to know how to get them reversed. I have not received any email receipts, but the charges have shown up on my bank account. This has all happened within the last couple of hours. I have tried numerous times to "report a problem" but am not having any success. Keeps redirecting me to support. I need help trying to get a hold of someone. I know that there has been a settlement recently about this situation.

Apple - Support - iTunes Store - Contact Us - http://www.apple.com/emea/support/itunes/contact.html
How to request a refund for an iTunes or App Store purchase - http://www.imore.com/how-request-refund-itunes-or-app-store-purchase
iOS: Understanding Restrictions - http://support.apple.com/kb/HT4213 - "You can enable Restrictions, also known as Parental Controls, on an iPhone, iPad, or iPod touch to prevent access to specific features."
Children should not have access to your iTunes account password.
You should also consider removing credit card information from your account so no unconsidered purchases can be made by anybody. iTunes Store: Changing Account Information - http://support.apple.com/kb/HT1918

I applied for the uptodate program to update to the mountain lion os x, but i have not received any email or response. what do i do?

I have applied for the free up-to-date program for the mountain lion os x upgrade. I received a tracking number too. How do I use this number to find out the status of my request? I have not received any email since the past 24 hours of my applicaiton.

It's hard to give accurate advise without knowing exactly which iMac model you have?
However, beware that your iMac must meet both Processor and RAM requirements.
OS X Lion - Technical Specifications
General requirements
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory
OS X v10.6.6 or later (v10.6.8 recommended)
7GB of available space
Some features require an Apple ID; terms apply.
Some features require a compatible Internet service provider; fees may apply.
Also note that while 2GB of RAM is the minimum requirment, you will be much happier with 4 GB or more.
RAM is a user upgrade, see > iMac: How to remove or install memory
Plus some great third party RAM suppliers are OWC (macsales) and Crucial
Upgrade Apple iMac Memory & more – Easy Guide, Free Installation Videos.
Crucial Memory Upgrades for Macs - Apple Memory

1 out of 3 email recipients is not receiving an email

I have one user that is not receiving emails from a customer. The customer addresses the email to 3 users here. 2 users get the email just fine, but the 3rd user never receives it in their inbox. It isn't in their junk mailbox or trash, and there are no rules setup that might be affecting it. This user can email the customer just fine, but if the customer replies to that email it never shows up. And the customer is not receiving an undeliverable message.
What could cause this 1 user to not receive the email? They don't have a problem receiving emails from any other address. Is there some log in the mail server that I could look at for info?
Any suggestions would be appreciated.
Thanks.

If there are no associated log entries listed within the receiving SMTP server and if other remote users at other remote sites can send email to this target user, then the next likely source of errors or denials is within the sending mail server, or an errant user or domain specification in the remote mail client or related error.
Ask for log entries associated with the attempted SMTP send within the context of the remote mail server.
Also create a completely new user on your server, and ask for a test message send into that.
(And to ensure there are no local log entries related to this traffic, I'd likely grep the mail server logs for errors through all of the local logs, looking for any SMTP traffic to the target user. grep -r -i short-user /var/log will get you a list of the log entries associated with the user. Try this grep again with the test user - and pick a "weird" name string for that, to make the grep target easier - and see if there's any traffic associated with that.)

Did not receive confirmation email

I purchased a phone charger about an hour ago and still have not received a confirmation email. I had checked out as a guest so I cannot check the order status that way and the charge has already showed up on my card. Additionally I had chosen the in store pick up option and am worried I will not receive an email alerting me when I am able to come and pick it up. Has anyone had something similar like this happen? Is there anyone I can specifically contact?

Hello hk5791a,
I'm very sorry to hear that your order confirmation email had not arrived after over an hour. Certainly we strive to provide communications that are prompt and accurate and I very much regret that this was not your experience.
Using the information you provided when you signed up for Best Buy Unboxed, I was able to locate your order. It appears that you were able to pick it up successfully yesterday afternoon!
I'm very grateful that you wrote to us about your experience.
Regards,

I am trying to reset my security questions, but I have not received the email with instructions. What is the problem?

I initially created my apple account years ago. I am trying to reset my security questions because my answers are continually incorrect. I pressed the link that sends reset security questions info to my alt. address, but I have not received the email with instructions. I have resent the email several times and checked both of the emails I have set up with my apple account to no avail. I have tried everything that is provided in the support article about the issue and my problem has not be resolved. I've even deleted my alt email from the apple account and then reassigned it and tried again, however, I still have not received the email. Without knowing the answers to my security questions, I cannot purchase anything from the iTunes store, which I have been trying to do.
I do not know what the problem is and I am asking for any resolutions. Please and thank you!

Go to the Apple ID Security site from http://support.apple.com/kb/HT5699 or call the AppleCare support number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team...either can help you reset your questions/answers.

Not receiving Alert emails in TFS Projects

Hi
When users in TFS are not receiving Alert emails for any of the notifications. I tried testing the email feature from TFS Admin console and its working fine (Received email)
We enabled the send email in GUI.. However when we try to verify in command prompt , it shows as disabled.

I was able to reproduce this with a desktop install of Team Foundation Server 2013, version 12.0.30723.0 (Tfs2013.Update3) and 12.0.31101.0 (Tfs2013.Update4).
The command-line help for tfsconfig configuremail says:
TfsConfig configureMail /Enabled:<true|false>
/FromEmailAddress:<email address>
/SmtpHost:<SMTP host name>
Changes the From: email address and the SMTP host used for Team Foundation
Notifications.
I was able to enable or disable email alerts from the command line by setting the Enabled parameter to true or false.
However when I ran the command without the parameter Enabled, it set the "Enable Email Alerts" checkbox to false, and then I got the message "Email alerts disabled."
Notice that this parameter is not mentioned in the
documentation.
This behavior seems to be a documentation bug or tool bug, depending on the perspective. It might be that the intended default behavior was to disable alerts if no parameter was passed. If so it needs to be documented.
However, the logical expectation would be for the command without parameters to just show its current Enabled, SMTP Server and Email From Address values. From this perspective this is a bug as it has an unintended and undocumented side effect. You might
want to report this at the
Microsoft Connect website.
Clementino de Mendonça ALM Ranger

Not receiving iCloud emails

I haven't received a single email to my iCloud (@me.com) account since Friday - I know there must be some sort of problem because I have ordered from Amazon and Tesco, who always send confirmation emails but I have received nothing. I've already checked my settings and there is nothing being forwarded anywhere. I don't know what to do, I feel like I am missing important emails and haven't a clue how to fix it. The problem is the same on all of my devices - using icloud.com, my iPhone, and my iPad. Anyone have any advice?!?

Hi nickp0423,
Thanks for the question. After reviewing your post, it sounds like you are not receiving any emails to your iCloud email account on multiple devices. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
iCloud: Troubleshooting iCloud Mail - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario

Not receiving bt emails?

My email telling me my bt bill is ready online and my bt confirmation email for paying my bill online in my bt have not been received. I always get an email for both these things. Any ideas why I have not received these emails?
Thanks.
Solved!
Go to Solution.

The customer service bloke had no idea and could not help. That is the BT solution to not receiving a confirmation email when you pay using their online system. Absolutely no help what so ever. I have the live chat transcript- which when the poor english is deciphered, promises help in 24 hours. The famous BT lie. I will not be using their online payment system again as i do not feel it is secure as it gives no confirmation of payment. I do not want my bank details going around overseas when i thought the system was secure and electronically automated. I have contacted my bank regarding the matter and they agree with me i should not risk my card details in an unsafe system.

Not receiving confirmation emails

I logged into the the Creative Cloud and I am hit with a message that says I must confirm my email. However, no matter how many times I hit "resend" I am not receiving the email (I added adobe.com to my "safe sender list"). I never received a confirmation email of my order, either. This concerns me if you are going to rely on my confirming my email address to offer services that I may have problems using your new service. Any ideas?

Agreed, but its still under final brush as if I know and would be live on 11th ,
I would not say it is the small version its more for the trailer of the film, with jus few shots here and there,

Not Receiving Test Emails

One of our clients is trying to send an email campaign however they are having trouble sending the test email. They are sending it to themselves and see the confirmation alert that says "Success, test email sent" however the email does not arrive in their inbox.
I have tested this on my system and have the same trouble. I have tried on PC and Mac, Tunderbird, Gmail, Yahoo and my client uses Outlook on Mac) - nothing. I have checked my clients webmail account and nothing there either.
I have also created a new test email campaign and still not receiving test emails.
Can someone please look into this - I have submitted an urgent support case but have not heard back. My client is not happy and needs to send theor campaign IMMEDIATELY!!!!!!
The site is www.angeldesigns.com.au

Hi Mary and all,
The issue related to email campaigns and other system emails has been resolved. However, there is a large number of emails in the queue, so sending might be delayed.
We have not had any issues with the email service Mary, so I'm not sure what problem is your customer having at the moment. Can you please give us more details about what is the problem that your client is experiencing?
As for the green buttons, they are for website rendering and the email service and they are updated automatically based on the system monitors. They don't reflect the email campaign status, which is updated manually. However, I'll work with the team to have the layout changed so that it's cleared.
Thanks and please accept our apologies for this inconvenience.
Kind regards,
Florin

I am not receiving verification email after following all instructions for registering itunes card

I am not receiving verification email after following all instructions for registering

If you are using the old Firefox Start Page - http://www.google.com/firefox - Google has something messed up on that page. I'm starting to wonder if they are charging Mozilla for the click-thru's to the Firefox download page??
The new default Firefox Start Page / homepage - '''about:home''' - doesn't give users that incorrect message.

I forgot my sercutity questions answers and have not received the email with instructions.

I Have forgotten my sercutity question answers and have not received the email with instructions.

Unless it’s in a spam filter, you need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(121954)

HT5312 I forgot the answer to my questions and I'm not receiving any email

I forgot the answers to my questions and I'm not receiving any email in rescue email

Alternatives for Help Resetting Security Questions and Rescue Mail
     1. Apple ID- All about Apple ID security questions.
     2. Rescue email address and how to reset Apple ID security questions
     3. Apple ID- Contacting Apple for help with Apple ID account security.
     4. Fill out and submit this form. Select the topic, Account Security.
     5. Call Apple Customer Service: Contacting Apple for support in your
          country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID

Not receiving specific emails

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