Not receiving text messages how can i trouble shoot

Not receiving some text how do you trouble shoot

http://support.apple.com/kb/TS2755
THsi is the apple article related to that,

Similar Messages

  • All of a sudden I can not receive text messages on my MOTOX. Does anyone know how to solve this problem. I can send them, but can't receive them.

    My MOTO X was working fine, then all of a sudden, I can not receive text messages. I have checked the settings and they look correct to me, and I have done everything the web site recommends, except wiping the phone and starting over, to try and fix it. Has anyone else had this issue, and how did you resolve it?
    Thanks so much.

        That's strange that your Moto X wont receive any text. Thank you for trouble shooting the issue. Let's see what's going on! Does your device have any physical or liquid damage? Does anyone else have an issue with calling or texting? What zip code are you in?
    VanetrisC_VZW
    Follow us on Twitter @VZWSupport

  • TS4268 I CAN NOT RECEIVE TEXT MESSAGES FROM PEOPLE USING IMESSAGE - I HAVE MY IMESSAGE TURNED OFF BECAUSE I DO NOT WANT TEXTS GOING TO ALL MY ACCOUNTS - HOW DO I RESOLVE THIS PLEASE HELP - MISSING SEVERAL IMPORTANT COMMUNICATIONS...

    I CAN NOT RECEIVE TEXT MESSAGES FROM PEOPLE USING IMESSAGE

    On an iPhone your iMessages will go to your phone number.
    You can select another email to use on iPod or iPad.
    Go to settings
    Messages
    Send and receive
    Check your phone number and uncheck the common Apple ID you share so your messages will not go to other devices.

  • I am having trouble sending text messages. They aren't always going through. And sometimes I'm not receiving text messages.  I also have voicemails that I didn't receive until late at night that were left early in the day. I need to resolve this issue ASA

    I am having trouble sending text messages. They aren't always going through. And sometimes I'm not receiving text messages.  I also have voicemails that I didn't receive until late at night that were left early in the day. I need to resolve this issue ASAP!

    julie@remax,
    I know that this would concern me just the same and we want to make sure that your device is connected and receiving these notifications when available. How long have you been having this issue? Are you receiving a specific error message when sending a message? Are you aware if this happens in one location specifically or everywhere you go? Does the issue with messaging occur with all numbers? Share some details, so that we may assist.
    AdamG_VZW
    Follow us on Twitter @VZWSupport

  • HT1937 Why my iPhone 5 is not ringing even I already set the tones in the settings.. Even receiving text message I can't hear any text tone.. Please help

    Why my iPhone 5 is not ringing even I already set the tones in the settings.. Even receiving text message I can't hear any text tone.. Please help

    Are you sure that the button on the side of the iPhone is not on mute

  • IPhone5 will send but not receive Text messages

    IPhone5 will send but not receive Text messages.  Specifically, I can send my grown son text messages, but he can not reply to them, nor can he send me new texts. He and I are both on Verizon, and he has a Droid phone.  His texts can be recieved by his mother, who can forward them successfully to me.  When I initally received the phone (Dec 2012) I could receive and send texts with my son with no difficulty. The trouble began (as near as I can tell) when my phone was upgraded to 6.1.1.  This is a significant problem and I would like it resolved as soon as possible.

        Scouter, let's get you reconnected with your son, via text message. Make sure that your text messaging feature is enabled in Settings>Messaging:
    enable iMessage ON
    enable "Send as SMS" to ON
    MMS Messaging ON
    You will also need to reset the network connections in:
    Settings>General>Reset>Reset Network
    Finally, power cycle your phone off/on and try to send your son a text message. Keep us posted. We're here to help you.
    LasinaH_VZW
    VZW Support
    Follow us on Twitter @VZWSUPPORT

  • I am not receiving text messaging!

    I am not receiving text messaging but I can send text

    I can't send texts
    How did you figure out how to get iPad to recognize addresses to text to?

  • LG Revolution not receiving text messages from iphone user

    I am not receiving text messages from iphone user, sporatically.  The messages are showing as reveived on Verizon website in usage detail, but not being received on my phone.

        This issue needs fixed asap! I have a few suggestions that should help you get this resolved. If they are showing up in the usage details, that means they are hitting the Verizon network, but for some reason they are not showing up on the phone.   I recommend clearing the cache from your messaging/text messaging programs. Go to settings> applications> manage apps> all> Messaging/Text Messaging> Force Stop/Clear Cache/Clear Data. Erase the old text threads that you have saved and retry.
    If that doesn't work, please let us know the following:
    1) Do they come in delayed or not at all?
    2) Do you have any 3rd party messaging apps installed?
    3) Do they have any problems receiving messages from you?
    4) When they're sending messages, are they directly to you, or do you have this problem when the iPhone user sends to a group of people?
    Thanks for the additional info! I'm sure we can find a fix.
    Regards,
    MikeS_VZW
    Follow us on Twitter @VZWSupport

  • I have atempted to gift a song to someone. I have been charged for it but it was not received. I tried to re-gift it and was charges a second time but the recipient still has not received it. How can I get the song to her or my money back?

    I have atempted to gift a song to someone. I have been charged for it but it was not received. I tried to re-gift it and was charges a second time but the recipient still has not received it. How can I get the song to her or my money back?

    First, have the recipient check any anti-spam filters that may be present on her email account or in any email application to make sure that messages from Apple aren't being blocked. If she is sure that is not the case, go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store.
    Regards.

  • I have an iphone 3GS and suddenly am getting a "storage almost full message" even though I have 1.4 GB of free space. Now I cannot text.  How do I trouble shoot this?

    I have an iphone 3GS and suddenly am getting a "storage almost full message" even though I have 1.4 GB of free space. Now I cannot text.  How do I trouble shoot this? I recently upgraded to version 6.1.3 if that helps.

    When you sync using iTunes on your computer, do you see a lot of "Other" at the bottom of the iTunes Summary Page for your iPhone?  If you do, try a "Restore iPhone ...".  That should help.
    Hopefully that would do it for you.  If not, the next (more drastic) step would be to restore again as above, but choose "Restore as New" and then manually sync.  Omit any apps that might be suspcious in their space use (primarily Game Center apps).

  • I haven't deleted my text messages on my iphone 3g and now i cant view the pictures that were in the text messages how can i view them?

    I haven't deleted my text messages on my iphone 3g and now i cant view the pictures that were in the text messages how can i view them?

    I had the same problem a year ago when I did an iOS upgrade. Now if I receive an important photo I save it to the Camera Roll
    No way I know of to retrieve them unless you have a very recent backup to restore from maybe?

  • Pantech Crux not receiving text message but able to send text messages

    My daughter has a Pantech Crux phone. and yesterday we noticed that she was not gettng any text messages. We tried the *228 update and turned phone off, while phone was on we took out battery then put it back in and powered on the phone and she was still unable to receive any text messages so we shut down her phone then took the battery out waited a minute and then powered it back on and she is still not able to receive text messages. she can send text messages & she can call out and receive phone calls but she can still not receive any text messages!! any suggestions we can do to get this fixed?? she is not eligable for a upgrade until April 2013 she will have had this phone a year in about 10 days. will they replace her phone under warranty where it has not been a year but almost by a week or two. We also did purchase the Insurance for the phone as well.
    Any help from anyone to help me on what I can do to get this fixed.
    Thanks
    Message was edited by: Jami Emerine

    I am having the same issue with my daughters phones.  I believe its an issue with Pantech.  My daughter has a Pantech Crux and is able to make calls, receive calls, and send text messages but she is not able to receive any messages.  My other daughter has a Pantech Hotshot and is having the exact same issue. We contacted Verizon and went through all of the troubleshooting necessary and even reset the phone and it still didn't work.  Verizon sent out a replacement phone today (Crux) and the issue is still not resolved.  This tells me it's an issue with Pantech... maybe a software update was done?? Both of my daughters are teenagers and mainly communicate through text messaging, so I am sure anyone can understand that they are in crisis LOL.  Any suggestions on what to do next?

  • I upgraded from Iphone4 to Galaxy S4 and not receiving text messages from Iphones.

    I upgraded from Iphone4 to Galaxy S4 and not receiving text messages from Iphones.I went to https://supportprofile.apple.com/MySupportProfile.do and unregistered my old iPhone to resolve the issue. It's been one day and I cannot recieve text messages from Iphones

    Verizon wiping out old phones would have nothing to do with it. The phone is no longer associated with the number, so wiping the phone would have no effect. It is your Apple ID which is the problem. You have iMessage turned on for your Apple ID. iPhones which have your Apple ID associated with your contact will send texts to your Apple ID, not your phone #. If you have another Apple device which can use iMessage, you could turn off iMessage in that device, but as long as your friends have your Apple ID associated with your contact and you have turned on iMessage in an Apple device and never turned it off before switching from an Apple device to another platform, you will have this problem.
    You can bet that Apple will not address the problem, as they don't see it as a problem if someone is using a phone other than an iPhone. Apple expects no one will ever switch away from an iPhone once one has been used. Therefore, no problem for them to address.
    The problem lies with Apple wanting their users to go through yet another proprietary interface, iMessage, which the MAJORITY of all smartphone users do not have access.

  • Unfortunately messaging has stopped and not receiving text messages

    I, am also having issues with "unfortunately messaging has stopped", AND, NOT receiving text messages. I also have 2 other Droid Ultra's on my account doing the same thing. This is totally unacceptable!!! I am not paying $600 for a piece of crap phone that does not work. I had my phone recently replaced because Verizon thought that was the problem. I can't even get the message screen to stay up long enough to type a message, if it opens at all!
    Also I am getting tired of NOT receiving messages sent to me! When I do get them, the icon tells me I have a message with a number usually no more than a designation of 2 but reverts back to a 1, and, when I open the message, read it, and close out of it, if it does not close out on its own because of stopped messaging, the number on the message icon does not clear out. I have to turn off the phone and restart it to clear it. This is not acceptable and I would expect better from Verizon, not the run around!! If I had to send an urgent message and get a reply, do to the fact I am disabled, and this is my only way to communicate, that this is extremely unacceptable!!!!
    I expect this to be resolved yesterday, not when you all get around to it, OR, issue me a Samsung!!! I am sure all of the others would agree!!!
    I look to hear from you ASAP!!

    Hello,
    I am using the messaging app that was preloaded with the phone, the green face icon. I do not have an "Android Keyboard" app, but I have cleared the cache on the "Messaging" app, several times. I have also gone to the Verizon store where an associate did a soft reboot, telling me that would work. A very short time later, the error message started appearing again--so this did not work either.
    The error message comes very sporadically. Sometimes several in a few minutes, other times not for hours.

  • I'm not receiving text messages on my new iPhone. What's wrong?

    I'm not receiving text messages on my new iPhone. What am I doing wrong?

    Nothing so far, other than to look for answers. I'm a newbie to this. I can successfully send messages, but I can't receive them, other than an initial message from my cell phone carrier confirming my plan with my new iPhone 4S.

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