Not receiving texts after buying iPad

Hi
After buying an iPad my incoming texts kept going to the iPad. I turned iMessage off the iPad as it's at home in use by other family members when I'm out. I then stopped receiving texts or the texts I did receive had removed the contacts name and left the number so I had no idea who they were from. After reading your forum I turned I message back on the iPad, still no texts and the missing texts not showing. I'm not sure what to do next, shall I just disable I message from both iPhone and iPad and not bother with it? I don't want messages going to my iPad only my phone.
This is causing issues as I receive texts regarding work and arrived at work to a huge issue I had no idea about due to not receiving the texts the night before. Suggestions would be much appreciated
Thanks

Hello Marry mini,
Thank you for the details of the issue you are experiencing with iMessage on your iPad and iPhone.
It sounds like you prefer not to receive messages on your iPad, so I recommend leaving iMessage off in Settings > Messages on the iPad.
iPad User Guide - Messages settings
http://help.apple.com/ipad/7/#/iPad99acb5bb
Next, I recommend the following steps to troubleshoot iMessage on your iPhone:
To resolve issues with sending and receiving iMessages, follow these steps first
Check iMessage system status for current service issues.
Go to Settings > Messages > Send & Receive and make sure that you have registered iMessage with your phone number or Apple ID and that you have selected iMessage for use. Learn more about troubleshooting iMessage registration if the phone number or Apple ID isn't available for use.
Open Safari and navigate to www.apple.com to verify data connectivity. Learn more about troubleshootingcellular data or a Wi-Fi connection if a data connection isn't available.
iMessage over cellular data might not be available while on a call. Only 3G and faster GSM networks support simultaneous data and voice calls. Learn more about which network your phone supports. Go to Settings > Wi-Fi and turn Wi-Fi on to use iMessage while on a call if your network doesn't support simultaneous data and voice calls.
Restart your device.
Tap Settings > General > Reset > Reset Network Settings on your iPhone.
If you are still unable to send or receive an iMessage, follow these steps
Make sure that the contact trying to message you isn't blocked in Settings > Messages > Blocked.
Verify that the contact you are attempting to send a message to is registered with iMessage.
If the issue occurs with a specific contact or contacts, back up or forward important messages and delete your current messaging threads with the contact. Create a new message to the contact and try again.
If the issue occurs with a specific contact or contacts, delete and re-create the contact in the Contacts application. Create a new message to the newly created contact and try again.
Back up and restore your device as new.
iOS: Troubleshooting Messages
http://support.apple.com/kb/TS2755
Additionally, you mentioned your contacts' names are missing. You may want to check in Settings > iCloud and verify that you are signed into iCloud and have Contacts enabled there:
iCloud: Change iCloud feature settings
http://support.apple.com/kb/PH2613
Thank you for using Apple Support Communities.
Best,
Sheila M.

Similar Messages

I am not receiving text messages on iPad

I am able to send and receive text messages (iMessage) from my iPhone, iPad, MacBook Pro, however I have a friend trying to send me messages from a Samsung cell phone and they only show up on my iPhone. Can anyone explain this/ help me?

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Extra FaceTime IDs
http://tinyurl.com/k683gr4
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Fix Can’t Sign Into FaceTime or iMessage iOS 7
http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
Send an iMessage as a Text Message Instead with a Quick Tap & Hold
http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
 Cheers, Tom

Not receiving texts after new update

I've just updated to lollipop on my Xperia Z1 Compact and have just realised no texts are coming in. I've just checked with a friend and they're receiving my texts but not vice versa. I've been using a text messenging app called Textra which is all working fine other than the main issue of not getting text messages.
I've then tried to look at and hopefully use the original default messenger. It doesn't open just has a white screen with 'Messenger' at the top, so it then tells me it's not responding. Hope that's enough information, not sure what to do at the moment.

Hi Piersht,
Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines
You may also want to try some of the basics, such as removing the SIM card from the handset for a short period of time, once done see if messages can be received.
- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

My ipad is not receiving text messages and now also has a subject bar what is going on?

My ipad is not receiving text messages and now also has a subject bar what is going on?

Settings>Messages>Show Subject Field>Off

TS4268 I CAN NOT RECEIVE TEXT MESSAGES FROM PEOPLE USING IMESSAGE - I HAVE MY IMESSAGE TURNED OFF BECAUSE I DO NOT WANT TEXTS GOING TO ALL MY ACCOUNTS - HOW DO I RESOLVE THIS PLEASE HELP - MISSING SEVERAL IMPORTANT COMMUNICATIONS...

I CAN NOT RECEIVE TEXT MESSAGES FROM PEOPLE USING IMESSAGE

On an iPhone your iMessages will go to your phone number.
You can select another email to use on iPod or iPad.
Go to settings
Messages
Send and receive
Check your phone number and uncheck the common Apple ID you share so your messages will not go to other devices.

TS4268 I can't receive text on my IPad except for other apple users

I can't receive text on my IPad except from other apple users. My Iphone works fine, texting to Ipad, however I can't receive from others.

SMS/MMS is a voice cell technology and not natively supported on any device not a cellphone. Messaging through iMessage is the only method included with the iPad. There are third-party apps that support SMS messaging available the iTunes Store, though I don't know how well any of them work or if indeed any can support receving SMS messages or can only send.
Regards.

Switched from iphone to galaxy - now not receiving texts from iphone users

Switched from iphone to galaxy for multiple reasons. Still keeping my iPad and wanted to use my iphone for music. Now I am not receiving texts, apparently imessages, from iphone users - there is no notification either way that a message was not received. So iphone users think I have received a text when I haven't. This makes me angry with Apple as there have been medical issues in our family and I have not been receiving important communication. I also have clients I have not received texts from. My understanding is I will have to delete my iphone from my apple account completely, but then will not be able to use it at all for itunes or anything else.

If you still have the iPhone, go to Settings and turn off iMessage. If you don't have the phone or if that doesn't solve the problem, contact Apple Support and request that they deactivate iMessage. https://www.apple.com/support/appleid/contact/

I am not receiving text messaging!

I am not receiving text messaging but I can send text

I can't send texts
How did you figure out how to get iPad to recognize addresses to text to?

I just got a droid MAXX and I'm not receiving texts from iPhones.

ok so i just switched from an iphone after having 2 for 4 years and i got a motorola droid maxx 2 days ago. i am not receiving texts from iphone users and i dont know why. i gave verizon my phone and so i cant turn off imessage but i cleared the phone before i gave it to them. i have also changed my apple i.d. and i have deactivated all my products such as my mac book pro and my two previous iphones. this is exactly why i switched because apple has to be a CULT and make everything so complicated. please help me solve apples stupidity.

That was a asinine and catty response. I and many others have the same problem. turning off imessage is not an effective solution. I have turned off imessage, deactivated the phone with apple and wiped the phone clean. the problem persists.

E75 not receiving text msgs

My phone has just started not receiving text messages. Sometimes they come in after a little while but not always - anyone know how to fix this? SIM card is fine.
Thank you

I tried texting myself... recieved an error message: memory is full or messages are locked.
Weird thing is that I have not had any message saying that my inbox or sent or anything is full. I did check my memory usage and I only had 0.6 MB free. After I deleted some messages, I immediately started receiving "old" texts. Again though, they stopped and I had no messages saying that I had any full memeory issues. So, I deleted a whole bunch more - including texts and pictures. Freed up 48 MB.
Now, everything seems to be working fine.
(BTW, all storage is on the phone. I do not have a microSD card.)
Not sure why this worked and why I didn't get an inbox full message as I had received them in the past.

Not receiving text messages intermittently

I have an iPhone 4s and never had any problems but last night my iPhone stopped receiving text messages (from other iPhone users and other phone types). I messed around with my settings and my text messages started appearing again (although I can't remember what I pressed now)! I got a few people to send test text messages and I received these but again this evening I've stopped receiving text messages again. What's the solution?

Apple offers a ridiculous "solution" for a problem they created.
I recently switched from iPhone to a Samsung Galaxy S5. It became clear shortly after activation that I was not receiving texts from other iPhone users.
After a quick search it became clear that the issue was with iMessage. That is, otheriPhone users were sending me texts via iMessage. While this problem appears to be widespread and my search revealed a class action lawsuit against Apple for this issue, there were no viable solutions.
In a nutshell, Apple support told me the ONLY fixes to this issues were to 1. Have all of my contacts delete our text thread and 2. Wait 45 days for iMessage to expire. This is outrageous and not a solution at all.
If you want to see screencaps of my exchange check out my blog post about it:
http://www.ign.com/blogs/elitistgarbageman/2014/06/19/apples-outrageous-solution -to-the-imessage-problem/

Nokia 5800 not receiving texts problem!

Hi guys Bought the Nokia 5800 about 2 weeks ago and all has been fine with it until recently.....
Ive done no modifications of upgrades or played about with any of the settings..
But now for some reason im not receiving text messages when they are sent??
The only way I can get them is by either sending one, turning my phone off then back on or by going into message settings and selecting view sim messages then the message will pop up....
But I have to do this everytime which is quite annoying! I can do everything else fine....send messages, ring people receive calls etc.
Ive rang vodaphone and 5 times they have fobbed me off with different things to try and none have worked....Ive tried the hard reset and still nothing!
Is anybody else having this problem, or does anyone know a solution to fix it?
Thanks

I haved the same problem and I think I solved it, and it works (right now and hopefully also in future).
I have 5800XM with latest firmware upgrade - V30.0.011
THIS IS NOT NEEDED BUT USEFULL
Connect your phone (with phone battery loaded on full) to PC. Make backup of your phone data. Menu START, Nokia, Nokia Ovi, Content Copier
If you have V20 or V21... *#0000# - select this combination as a phone number to check what version do you have. If you have V20 you can update firmware to V21 via NSU (Nokia Software Updater). All international language versions beside English are corrupt (last week I checked, maybe something changed) so better use English version because it's always latest, fresh etc. ALWAYS read what NSU talk to you on the screen.
If you have already V21, update to V30 you can do only from phone. You must have access to stable WIFI connection (because file to download is something like 5MB size) and phone battery loaded on full. I'm using Polish language so I don't know how it's named in English but... Press middle button twice, go to Preferences, go to Phone and find icon with arrow ("Phone management" or something like that) then phone icon with arrow straight down - this is responsible for firmware update.
THIS IS IMPORTANT IF YOU ARE AFTER FIRMWARE UPDATE (OR IF YOU HAVE BASIC FIRMARE VERSION) AND DON'T GET NEW MESSAGE INDICATION AND/OR NEW SMS SOUND INDICATION
Press middle button twice, go to Preferences, go to Phone and find icon with arrow - "Phone management" or something like that, then pure phone icon - "Factory settings" or something like that. Some window arrive, click OK. This is not hardcore format, you don't loose anything.
After this operation you will have "clean screen" like straight from factory, so if you haved before little "tuned" screen and overall phone (added phonebook contacts from SIM card, selected wallpaper, different profile etc.)... you know what to do - tune it again. ;PP
I tested it. On different profiles (General, Outside - one hella loud profile on 5800 speakers, better don't use it rooms where silent is needed xD), with upcoming sms when screen was active, with upcoming sms when screen was locked - indication works with the sound!
Turning on/off phone registry logging (incoming/outgoing connections, sms etc.) got nothing to do with solving this problem.
Have hope it helps someone... This is for 5800 but what I see also other Nokia models have the same problem so maybe other users find this post usefull too.
Greetings from Poland
Marcin
NOKIA IN USE: N8

LG Revolution not receiving text messages from iphone user

I am not receiving text messages from iphone user, sporatically. The messages are showing as reveived on Verizon website in usage detail, but not being received on my phone.

This issue needs fixed asap! I have a few suggestions that should help you get this resolved. If they are showing up in the usage details, that means they are hitting the Verizon network, but for some reason they are not showing up on the phone. I recommend clearing the cache from your messaging/text messaging programs. Go to settings> applications> manage apps> all> Messaging/Text Messaging> Force Stop/Clear Cache/Clear Data. Erase the old text threads that you have saved and retry.
If that doesn't work, please let us know the following:
1) Do they come in delayed or not at all?
2) Do you have any 3rd party messaging apps installed?
3) Do they have any problems receiving messages from you?
4) When they're sending messages, are they directly to you, or do you have this problem when the iPhone user sends to a group of people?
Thanks for the additional info! I'm sure we can find a fix.
Regards,
MikeS_VZW
Follow us on Twitter @VZWSupport

All of a sudden I can not receive text messages on my MOTOX. Does anyone know how to solve this problem. I can send them, but can't receive them.

My MOTO X was working fine, then all of a sudden, I can not receive text messages. I have checked the settings and they look correct to me, and I have done everything the web site recommends, except wiping the phone and starting over, to try and fix it. Has anyone else had this issue, and how did you resolve it?
Thanks so much.

That's strange that your Moto X wont receive any text. Thank you for trouble shooting the issue. Let's see what's going on! Does your device have any physical or liquid damage? Does anyone else have an issue with calling or texting? What zip code are you in?
VanetrisC_VZW
Follow us on Twitter @VZWSupport

Recently started not receiving texts from one person - AT&T user, also HTC One

I recently started not receiving texts from one person. He also has an HTC One (older model) but has AT&T as his provider. We were texting back and forth last Friday morning (11/8) and then he called me and ever since then I have not received a single text he has sent. He is receiving all of mine and we can receive phone calls back and forth, but his text messages are not coming through. We have both tried restarting our phones and I have also tried deleting him as a contact and recreating it however nothing works. I checked to make sure he was not blocked (which I knew wasn't the case since I could receive phone calls from him as well), and even tried turning the "block contact" on and back off. Any solutions would be greatly appreciated. Right now we are using work arounds with google-talk and facebook messenger but it's very frustrated for me to not receive any of the texts that his phone is saying I am receiving.
It had started sporadically over the past few weeks where I would miss a text from him every once in awhile, but now I am receiving nothing. He is the only one that I am having this issue with as I have texted back and forth with multiple others the past few days with no issues.
Thanks in advance for the help!

Hi! I'm also having the same problem. I have an iphone 5 & one person (who also has an iphone 5 but has AT&T as a provider). We had been able to send & receive phone calls & texts until mid-November. Now, we can both give & receive phone calls from each other and she receives my texts, however, I DON"T receive hers. In fact, if I'm in a group text message with her, I don't receive any of the texts that include her, even though I can give/receive texts individually from the others in the group message. The other two in the group message CAN receive both her texts & mine. This is so strange - I was left out of a whole thread of text messages & none of us knew it. They thought they were including me (nothing bounced back) & I didn't know I wasn't receiving them. Since her texting works with both of the others, I'm concluding the problem must be with my phone. Do I have an incorrect setting? I'm not sure what could have happened. PLEASE help!

Not receiving texts after buying iPad

Similar Messages

Maybe you are looking for