Not receiving texts/calls from some iPhone users

What is the fix for if your phone suddenly stops receiving calls/texts from some iPhone users? This started happening on my phone right before a system update and is continuing to happen. (Or rather, not happen.) Thanks in advance.

Thanks for responding. I was able to receive email. I guess the problem was that it was just over 2 years old. Really loved that phone until that started happening. Trying out an iPhone now but would have liked to make that phone last longer. :/

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Iphone 5 won't send/receive texts/calls from other iphone users

So I recently upgraded my android phone to an iphone 5 on saturday and when I got it, I was able to make calls and receive texts from other iphone users. And now my texts aren't sending to other iphone users/calls and I won't receive them. My friends with iphones called my phone and my phone didn't receive their call. Also when i send texts it says "not delivered". I know it's just iphone users since my family members have androids.
I've tried resetting my phone and taking out the sim.

Try totally shutting all of your apps, double click the home button then hold your finger on an app until you see the red minus sign then tap that on all your app, then restart your iPhone, then give it a try. If you are still having problems you will need to check with your service provider to make sure your account is provisioned correctly.

I cannot send or receive text messages from other iPhone users. I don't get an error I just don't receive any messages and the other users do not receive mine.

I cannot send or receive text messages from other iPhone users. I don't get an error I just don't receive any messages and the other users do not receive mine.

Reset the devices: Hold down the home button along with the sleep/wake button until you see the apple, then let go.

Why can't I receive text messages from other iphone users after upgrading to iOS 8?

Why can't I receive text messages from other iphone users after upgrading to iOS 8?

Hey DebC2001,
Thanks for the question. After reviewing your post, it sounds like you are having trouble with iMessage. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
iOS: Troubleshooting Messages
Thanks for using Apple Support Communities.
Have a nice day,
Mario

TS1398 I have an AT&T iPhone but only use wifi. Since I updated my phone to iOS 6.0 I cannot receive text messages from other iPhone users outside wifi range. What is the issue?

I have an AT&T iPhone but only use wifi. Since I updated my phone to iOS 6.0 I cannot receive text messages from other iPhone users outside wifi range. What is the issue?

Check Settings>General>Cellular to be sure you have Cellular Data set to On.

I can't send or receive text messages from non iphone users

I can't send or receive text messages from non iphone users

Under Settings - Messages, do it state Sens SMS ON? Should be (this applies to imessage but just in case).
Same area, MMS Messaging is on? Should be.
If all else fails, go into Settings General Reset - Reset Network Settings (this will lose WiFi info but fixes a lot of messaging errors).

Can't receive text messages from other iphone users but can receive them from non-iphone users

I had to recently reinstall mavericks to my MacBook and suddenly I haven't been able to receive text messages from iphone users on my iphone. I can send them but not receive them. Recently I was able to receive a text from an iphone user who turned off his imessages before he texted me. That came through. Of course, this would be difficult to ask every iphone user i know to turn off imessages in order text me. I've also tried to turn off my imessage on my macbook, iphone and ipad and still can't receive them. Lastly, I've also tried resetting my networking settings and that didn't help either. Any suggestions???

I am having the same problem minus the fact that I don't have a Mac computer I just can't receive any messages from iPhone users and I can't turn my iMessage back on at all it keeps just turning it off every time I try to turn it on. any help would be greatly appreciated.

TS2755 Cannot receive text messages from other iPhone users.

My iPhone cannot receive messages from other iPhone users after updating to ios7. I do not have internet access on my iPhone. Sender tell me the message has failed.

If they are trying to send you iMessages, & you don't have any Internet access, the message will fail, as iMessage requires a data connection.

SCH-U450 Intensity not receiving texts/ calls from 1 contact

Hello,
I have an SCH-U450 Intensity by Samsung. It is three years old. I have a friend who has T-mobile and lives/works in Manhattan/Bridgeport, CT. We always have issues receiving/sending texts and calling each other. I am trying to troubleshoot why. I think it is on my end because when I use Google Chat to send texts / call, it seems to work better (call quality wise, my contact receiving my texts, etc.).
I am considering buying a new phone. I do not want to do the free upgrade I am eligible for because if it is indeed the service and not the phone, I do not want to extend my family plan another 2 years. My priorities are signal strength and call quality. Could anyone recommend one? I'd appreciate any feedback.
Thank you!
Best,
Matthew

Initially it sounds like something with your backup data caused the issue with your new device but if you restored your device again without using the backup and the issue still exists it wouldn't appear to be the issue at all. Since the problem seems to only be with one person are you sure it's not an issue on their end and with their network that is stopping you from receiving the messages? Have you tried *228 option 2 to see if that helps?

Contacts not receiving text/sms from VZW iPhone 5

So, I switched from Att and everything is working great except for a few sms not getting through. My Friend is on the Viaero networka nd has a SG3. Sometimes they get them and most of the time they dont. Ive called VZW and they blame att and the imessage.. Ive turned imessage on and off and it still doesn't work. Anyone else havign this issue or know of a fix?
thanks

iMessage has nothing to do with SMS. SMS is exchanged over the carrier's cellular network only - the same network as calls. "Dumb"phones or phones not in the smart phone category that don't have internet access via the carrier's cellular data or internet network can exchange SMS.
If an SMS is successfully sent, what happens to the message after that has nothing to do with the cell phone that sent the message.
Are the problem SMS not successfuly sent, or is there an red indicator on the message indicating it was not sent?

Not receiving texts from some iphone users.. anybody know whats up with that?

Just got Samsung S4 and I'm not receiving texts from some iPhone users.
Do i have something set up wrong?

It appears you have moved from an iPhone to an android phone. The problem you are having is because you did not deactivate your iMessage service before leaving.
If you still have your iPhone, you can re-activate it and then
turn on iMessage in the settings
uncheck your email and phone number
turn off iMessage
Settings>Messages
If you don't have your phone or don't want to go thru the hassle of reactivating it, you can simply call Apple at 800-694-7466 and ask them to turn off your iMessage.

I can call out but all incoming calls are going directly to VM with no signal that I missed a call or have VM. I can send/receive text messages from other iPhone/iPad/iTouch users, I am assuming this is really "iMessage." Is it apple software?

I have spent hours on the phone with Apple and AT&T. I went thought reset, on/off, etc, etc with both companies to no avail. Each company pointed fingers at the other....as being the source of the problem.
Problems: Suddenly ALL incoming calls were going directly to VM with no signal I missed calls and/or had VM. I was also unable to receive all Text Messages...Oddly, I could send text messages to anyone (even non-apple users but I could not receive their responses)........then I when I got home I started receiving text messages from other apples users ONLY. I assume now - iMessage kicked in and I could text (send/receive) other iPhone/iPad/iTouch users ONLY. ....yes, I could still (send) text messages to my husband's blackberry (he received my messages fine) but my phone would NOT receive his text respones.
Finally, I googled the problem and found this community where other people have had the exact same problems! One person said he "turned off 3 G" which was the solution for him....so I did the same and VIOLA! My problem solved! Nevermind the fact that I pay for 3G and cannot use it....so here's my question, if 3G is the problem on my phone is this an APPLE issue or a NETWORK problem? Do I purchase a new phone and slip in my same SIM card and hope the same does not occur or do I get a whole new SIM card and phone? What is the long term resolution to this problem?
I am happy however to find that my problem is NOT an isolated incident and wish Apple or AT&T had told me this is not so uncommon because I thought (based on the baffled response from Apple) that this has never occurred before. Where is Steve Jobs when we need him?

jsavage9621,
It pains me to hear about your experience with the Home Phone Connect. This device usually works seamlessly and is a great alternative to a landline phone. It sounds like we've done our fair share of work on your account here. I'm going to go ahead and send you a Private Message so that we can access your account and review any open tickets for you. I look forward to speaking with you.
TrevorC_VZW
Follow us on Twitter @VZWSupport

LG Revolution not receiving text messages from iphone user

I am not receiving text messages from iphone user, sporatically. The messages are showing as reveived on Verizon website in usage detail, but not being received on my phone.

This issue needs fixed asap! I have a few suggestions that should help you get this resolved. If they are showing up in the usage details, that means they are hitting the Verizon network, but for some reason they are not showing up on the phone. I recommend clearing the cache from your messaging/text messaging programs. Go to settings> applications> manage apps> all> Messaging/Text Messaging> Force Stop/Clear Cache/Clear Data. Erase the old text threads that you have saved and retry.
If that doesn't work, please let us know the following:
1) Do they come in delayed or not at all?
2) Do you have any 3rd party messaging apps installed?
3) Do they have any problems receiving messages from you?
4) When they're sending messages, are they directly to you, or do you have this problem when the iPhone user sends to a group of people?
Thanks for the additional info! I'm sure we can find a fix.
Regards,
MikeS_VZW
Follow us on Twitter @VZWSupport

If only using wifi, will I still receive text messages and calls from non iPhone users?

If only using wifi (turning off Cellular Data) will I still receive text messages and calls from non iPhone users?

If you have cell service with a text plan, yes.

I changed to an android and now cant get text from some iphone users any suggestions??

I have just switched to an android and now am having problems getting text from some iphone users, and suggestions as to how I can fix this?

Hi mango72860,
Thanks for visiting Apple Support Communities.
If you're not receiving text messages from iPhone users, see this article for help:
iOS: Deactivating iMessage
http://support.apple.com/kb/TS5185
Best Regards,
Jeremy

Not receiving texts/calls from some iPhone users

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