Not receiving texts from non iPhone users

Any ideas on how to fix this problem? I have called Verizon and they say it's nothing on their end. Help!!!

Try the following troubleshooting steps:
iOS Troubleshooting Messages
http://support.apple.com/kb/TS2755

Similar Messages

  • Not receiving texts from some iphone users.. anybody know whats up with that?

    Just got Samsung S4 and I'm not receiving texts from some iPhone users.
    Do i have something set up wrong?

    It appears you have moved from an iPhone to an android phone. The problem you are having is because you did not deactivate your iMessage service before leaving.
    If you still have your iPhone, you can re-activate it and then
    turn on iMessage in the settings
    uncheck your email and phone number
    turn off iMessage
    Settings>Messages
    If you don't have your phone or don't want to go thru the hassle of reactivating it, you can simply call Apple at 800-694-7466 and ask them to turn off your iMessage.

  • Not receiving texts from non-iOS users

    I upgraded to iOS7 and am not receiving text messages from non-iOS users. Unlike the iOS bug reported in the news which affects imessage, my phone seems not to be getting or sending texts to anyone on Android or Blackberry.
    I tried rebooting the phone a few times and reset the network settings, the problem persists.
    Is there a fix for this?

    http://support.apple.com/kb/ts2755

  • I'm not receiving texts from other iphone users

    I cannot receive texts from certain people in my contact list.  My imessaging is turned off and when I go to turn it on says "waiting on activation" so I attempt to sign in with my apple ID and password and it says please check your network connection. Its been doing this for days.  It doesnt matter where I am, how many bars I have or if I'm connected to Wifi. 
    I am PRAYING someone can help me here since even the store cant.
    If I dont get this figured out, I'll have no other choice but to uprade to Samsung.
    Also since updating to the dreaded ios7 I cannot use Snapchat, and myinstagram and facebook do not integrate together.

    If they are receiving that error message, it corrected and you are deregistered from iMessage

  • My android phone is not receiving texts from some iphone users

    I have recently changed my phone from iphone to an android, however iphone users are unable to text me, i have turned my imessage off from my phone and i am still unable to receive messages, does this take time to work..
    Thank you

    You did it from your iPhone?
    If yes, be sure you friends are acttually sending messages tou youer MOBILE NUMBER, not other contacts like email that were possible with iMessage.

  • HT201222 Cannot receive texts from non-iPhone users

    I have followed every instruction regarding text messages not being received.  Non-Apple users texts are not reaching me. 

    Contact your carrier. SMS/MMS messaging is a carrier feature.

  • Not receiving texts from non-iMessage users......?

    For the past three or four days, I have not been able to receive text messages. I am able to get texts via iMessage, but not regular texts. What is going on? I've tried turning it off/on, turning off iMessage, and restoring to factory settings. The only time my texts come through is when I call out..it's really starting to annoy me..so just wondering if anyone else is having this problem and how they fixed it.

    I agree that it is more than likely something on their end. I received probably three text messaged within a reasonable time today and the rest I've had to call my voicemail for them to come through unless it was via iMessage. They said they said they didn't know why it was happening but they put in a ticket and to give them three days. Blah...it has already been three days. I'm impatient
    It's just so strange to me that everything else on my phone is working (calls, emails, internet, all apps)...everything BUT the texts.

  • Can't receive SMS texts from non-iPhone users

    My phone suddenly stopped letting me receive texts from non iPhone users yesterday. Since then, I have powered my phone on and off, reset the network, and power cycle. My mother has been in the hospital and I have to be here with her all day. I have no time to go to a verizon store. I've only had the phone a week and I'm really disappointed with this. Seeing my mom is in the hospital, I really need this to be working, but I'd don't even know of something else to try.

        Ktoole, I can understand how frustrating this could be. How long has this been an issue? Have you ever been able to receive texts from non-iPhone users? Do you have iMessage on or off? Have you tried to restore the phone through iTunes?
    SammuelP
    VZW Support

  • IPhone6 is not sending or receiving texts from non-Apple users, except when in Group texts. I've tried the various fixes on the main support page to no avail. Any ideas?

    iPhone6 is not sending or receiving texts from non-Apple users, except when in Group texts. I've tried the various fixes on the main support page to no avail. Any ideas?

    Have you contacted your carrier to make sure there's no issues with your account?
    ~Lyssa

  • Having trouble receiving texts from other iphone users since I updated my software

    Hi there,
    I am having trouble receiving texts from other iphone users since I updated my software to IOS7. Also I am unable to get i messenger to work, it keeps saying waiting for authorization. I am wondering if anyone else is having these issues and what I can do to fix it.
    Thanks,

    She turned imessage off, then turned it back on again and now it seems to be fine.  Not sure what she did, but she says she's ok now.

  • Anyone else having trouble receiving texts from other iphone users?

    My daughter has an iphone 4S and just called from college, she can't receive texts from other iphone users anymore.  Worked fine until yesterday.  She can receive texts from me, but I have a droid.  Any idea if this is a Verizon problem or something wrong with her phone?

    She turned imessage off, then turned it back on again and now it seems to be fine.  Not sure what she did, but she says she's ok now.

  • Why can't my iPhone 5 send or receive photos from non iPhone users?

    Why can't my iPhone 5 send or receive photos from non iPhone users?

    Hello GoldenStarZ,
    Thanks for using Apple Support Communities.
    From your post I see that you're unable to send picture messages to non-iOS devices.  These messages are called MMS, and in order to troubleshoot the issue please follow the steps in the article below.
    If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support
    Take care,
    Alex H.

  • My iphone 5c won't receive texts from other iphone users?

    I just got my Iphone this Saturday, before I updated it to 7.0.3 I could send and receive texts from other iphone users, now that it's upgraded I can't receive texts from other iphone users unless connect to 3G/LTE or wifi. Please help.

    Call your Carrier...
    Our iPhones 5s and 5c all work ok after the Update.........

  • Can't receive text messages from other iphone users but can receive them from non-iphone users

    I had to recently reinstall mavericks to my MacBook and suddenly I haven't been able to receive text messages from iphone users on my iphone.  I can send them but not receive them.  Recently I was able to receive a text from an iphone user who turned off his imessages before he texted me.  That came through. Of course, this would be difficult to ask every iphone user i know to turn off imessages in order text me.  I've also tried to turn off my imessage on my macbook, iphone and ipad and still can't receive them.  Lastly, I've also tried resetting my networking settings and that didn't help either.  Any suggestions???

    I am having the same problem minus the fact that I don't have a Mac computer I just can't receive any messages from iPhone users and I can't turn my iMessage back on at all it keeps just turning it off every time I try to turn it on. any help would be greatly appreciated.

  • Unable to send or receive sms from non iPhone users

    I am unable to send or receive text messages from non iPhone users.
    I can get and send MMS but no SMS... I have an iPhone 6 +

    Hey pbaldridge,
    Sorry to hear you are having issues with the messaging on your iPhone. If you continue to have issues sending SMS messages to non-iPhone users from your iPhone, you may find the information and troubleshooting steps outlined in the following article helpful:
    If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support
    Cheers,
    - Brenden

Maybe you are looking for