Not receiving texts from US Cellular friends only

I am not receiving texts from US Cellular subscribers only. I have been told by my nice customer service people at Verizon that it is probably a US Cellular issue. This just isn't sitting well with me. I do seem to be receiving texts from other carriers (Boost, Verizon, AT&T). My iphone 4S is updated as far as I can tell. I've only had a couple of weeks and I have yet to receive any of the messages US cellular people have sent (so it's not like they are delayed, etc. I just do not receive them). I am very frustrated and do not want a different phone. The reason I changed to Verizon FROM US Cellular was for the iphone 4S. Feeling very disappointed and frustrated. Love all the other features of this phone, but as a phone (which is the purpose of the thing) it has been sub standard. Anyone else having problems receiving text messages?
I have tried : turning imessage off. rebooting phone. updating network etc (options 1 & 2). I can send messages to these same people and they receive them. They can call me, but when they send me texts they never reach me.
HELP

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Not receiving texts from US Cellular phone

Starting yesterday 12/2, I stopped receiving texts from my husband's US Cellular phone. I got two random texts from him, but not the others he sent. I also sent him multiple texts and he never received any of them. Today, I received three texts from him this morning, but he sent more than that and he hasn't received any of the ones I sent him. I tried turning off my phone and leaving it off for awhile. I also did the second ios7 update on my iPhone 4. He believes it's an issue with my phone because he's receiving texts from other people through multiple carriers. Any suggestions?
Also, I'm not receiving any error messages or anything out of the ordinary. All texts appear to go through and have the times sent next to them.

>>Personal information removed to comply with the Verizon Wireless Terms of Service . Personal information such as full names and phone numbers should be shared with Verizon reps via Direct Message (How To: Direct Message), not posted on this public forum<<
Message was edited by: Verizon Moderator

Not receiving texts from a Galaxy 4 mini on US Cellular provider network, but I get all other texts.

I am not receiving texts from a friend who owns a Galaxy 4 mini on US Cellular provider network, but I receive all other texts from other phones and other providers. She has never owned any Apple products, including an Apple iPhone. Other people she texts with receive her texts fine.
Any ideas what might be causing this?

Hi xg33kx,
That is definitely an unusual situation. I'm sure it's frustrating that it isn't working when you need it. Do either of you have trouble with texting anyone else? Try turning off Wi-Fi on both devices, and see if the problem persists or continues when using only the mobile network. Please keep us updated with this situation so we can help to resolve!
Thank you,
MichelleH_VZW
Follow us on Twitter @VZWSupport

Recently started not receiving texts from one person - AT&T user, also HTC One

I recently started not receiving texts from one person. He also has an HTC One (older model) but has AT&T as his provider. We were texting back and forth last Friday morning (11/8) and then he called me and ever since then I have not received a single text he has sent. He is receiving all of mine and we can receive phone calls back and forth, but his text messages are not coming through. We have both tried restarting our phones and I have also tried deleting him as a contact and recreating it however nothing works. I checked to make sure he was not blocked (which I knew wasn't the case since I could receive phone calls from him as well), and even tried turning the "block contact" on and back off. Any solutions would be greatly appreciated. Right now we are using work arounds with google-talk and facebook messenger but it's very frustrated for me to not receive any of the texts that his phone is saying I am receiving.
It had started sporadically over the past few weeks where I would miss a text from him every once in awhile, but now I am receiving nothing. He is the only one that I am having this issue with as I have texted back and forth with multiple others the past few days with no issues.
Thanks in advance for the help!

Hi! I'm also having the same problem. I have an iphone 5 & one person (who also has an iphone 5 but has AT&T as a provider). We had been able to send & receive phone calls & texts until mid-November. Now, we can both give & receive phone calls from each other and she receives my texts, however, I DON"T receive hers. In fact, if I'm in a group text message with her, I don't receive any of the texts that include her, even though I can give/receive texts individually from the others in the group message. The other two in the group message CAN receive both her texts & mine. This is so strange - I was left out of a whole thread of text messages & none of us knew it. They thought they were including me (nothing bounced back) & I didn't know I wasn't receiving them. Since her texting works with both of the others, I'm concluding the problem must be with my phone. Do I have an incorrect setting? I'm not sure what could have happened. PLEASE help!

Switched from iphone to galaxy - now not receiving texts from iphone users

Switched from iphone to galaxy for multiple reasons. Still keeping my iPad and wanted to use my iphone for music. Now I am not receiving texts, apparently imessages, from iphone users - there is no notification either way that a message was not received. So iphone users think I have received a text when I haven't. This makes me angry with Apple as there have been medical issues in our family and I have not been receiving important communication. I also have clients I have not received texts from. My understanding is I will have to delete my iphone from my apple account completely, but then will not be able to use it at all for itunes or anything else.

If you still have the iPhone, go to Settings and turn off iMessage. If you don't have the phone or if that doesn't solve the problem, contact Apple Support and request that they deactivate iMessage. https://www.apple.com/support/appleid/contact/

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It appears you have moved from an iPhone to an android phone. The problem you are having is because you did not deactivate your iMessage service before leaving.
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If you don't have your phone or don't want to go thru the hassle of reactivating it, you can simply call Apple at 800-694-7466 and ask them to turn off your iMessage.

Not receiving texts from one number

As of Saturday, between the time of 4:00pm and 4:30, my phone decided to not receive texts from one number, which is an AT&T number. It was working before, and ever since then, it hasnt been able to receive texts from said number or send them to the number. I havent been able to get texts from the number either, and we both dont know why.
The thing is, I am getting texts perfectly fine from everyone else that I usually text.
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Hello haruharasanako,
It's strange that you are having text imessaging issues with one contact. I use text messaging all the time and I am here to help! Do you have issues sending or receiving text messages to anyone else? Can you send and receive picture messages from this contact? Are you using a 3rd party messaging app? If so, please uninstall and trying using the stock messaging app. Which device are you using? Did you make sure the account owner didn't have this number blocked? Did the contact check with AT&T to see if your number is blocked? Please answer these questions so I can resolve this issue for you.
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I just got a droid MAXX and I'm not receiving texts from iPhones.

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Not receiving texts from one number only.

I have an iPhone 5 through Sprint. I can receive texts from everyone else except for 1 number on the verizon network. This number can receive from me and call me but I do not get any texts sent from it.

We want those important messages to come through KELLYH40! What happens with your received messages from this line you are referring to? Does the sender see an error message? What messaging app are you using on each device? Can you receive calls from this line? Can you send messages to it?
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Not receiving texts from iPhone contacts when I'm not connected to wifi or cell data. I can't send and receive regular SMS texts with non iMessage users but iMessage users message are not being converted to text when I don't have internet connect

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I have the same problem! Before the upgrade, if I wasn't connected to the internet, any messages sent to me from an iphone would convert automatically to a text message. I have payg tarriff, so I turn cell data off, as it costs too much to use it. I have wifi at home and work, but if I'm out and about, I don't receive texts from iphone users until I'm on wifi. I get them ok from non iphone users. There was never any problem until ios7

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Hello annaesharon, I know that receiving all of your text messages are important, indeed! Sorry to learn that you've been missing many of yours due to this. Thanks for reaching out to us - it's my pleasure to help.
The good news is that you are absolutely on the right track. The best way to take care of this is to ensure the phone number is un registered with Apple/iMessage. You mentioned that this is a brand new phone number for you, so we would also like the opportunity to check a few things on your line as well. Do you receive any type of alert or error message when the iPhone text try to come through? Which application are you using, primarily, to send/receive text messages. Let us know! We want to help get to the bottom of this for you.
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Web Mail - How do I clear my browser's cache?
It's true, a clogged cache can slow down and even stop your browser. Who wants that? Not us. Let's get to work clearing your cache. Which browser are you using? Instructions are included below for each of these:
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Safari 3 for Mac
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Not receiving texts from some contacts

I have the Verizon Juke phone, and have been using the model for years. Recently, I had an issue on a previous Juke device where I was no longer receiving texts from particular contacts, while others were coming through. Everyone was able to receive my texts, however. The problem always happened between me and two or three others at the same time, so it had nothing to do with their personal phone settings. The texts from them to me would get backlogged without being delivered, then arrive en masse a week or two later all at once, and it was always random, without me fiddling around with phone settings or anything of the sort.
I assumed that it was an issue with that Juke, so I bought a new one and activated it, but it did not fix the problem. I had to call Verizon support, and after about an hour of troubleshooting, they informed me that the only solution was to remove the texting feature from my phone, then reinstate it, ultimately losing every text that was stuck in backlog. Although I lost those texts, my phone regained its functionality. The solution worked for about a month, but recently it has returned, and I would like to have a permanent fix, so that I may always receive texts from all of my contacts. As I mentioned, it is a system issue, and it has nothing to do with others' iPhone settings or anything of the sort. Thanks!

Hello Kalysm,
I am so sorry you are experiencing these issues with your phone. I know it's upsetting to not get your message, especially when you've put effort into troubleshooting, and the issue continues. Just to make sure, do you have the area code programmed into your contacts for each of the people you've had issues with? The number should have the area code, but not have a 1 in front of it.
If you've already confirmed the number is listed correctly, and the problem is persisting, our Technical Support team can file a network ticket to get this issue resolved once and for all. They can be reached at 800-922-0204.
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MichelleH_VZW
Follow us on Twitter @VZWSupport

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Hi xg33kx,
That is definitely an unusual situation. I'm sure it's frustrating that it isn't working when you need it. Do either of you have trouble with texting anyone else? Try turning off Wi-Fi on both devices, and see if the problem persists or continues when using only the mobile network. Please keep us updated with this situation so we can help to resolve!
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Follow us on Twitter @VZWSupport

Not receiving texts from US Cellular friends only

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