Not receiving texts

Since update some texts aren't being received

http://support.apple.com/kb/ts2755
if the provided link doesn't help, then contact your cell phone provider as SMS is a carrier feature.

Similar Messages

  • LG Revolution not receiving text messages from iphone user

    I am not receiving text messages from iphone user, sporatically.  The messages are showing as reveived on Verizon website in usage detail, but not being received on my phone.

        This issue needs fixed asap! I have a few suggestions that should help you get this resolved. If they are showing up in the usage details, that means they are hitting the Verizon network, but for some reason they are not showing up on the phone.   I recommend clearing the cache from your messaging/text messaging programs. Go to settings> applications> manage apps> all> Messaging/Text Messaging> Force Stop/Clear Cache/Clear Data. Erase the old text threads that you have saved and retry.
    If that doesn't work, please let us know the following:
    1) Do they come in delayed or not at all?
    2) Do you have any 3rd party messaging apps installed?
    3) Do they have any problems receiving messages from you?
    4) When they're sending messages, are they directly to you, or do you have this problem when the iPhone user sends to a group of people?
    Thanks for the additional info! I'm sure we can find a fix.
    Regards,
    MikeS_VZW
    Follow us on Twitter @VZWSupport

  • TS4268 I CAN NOT RECEIVE TEXT MESSAGES FROM PEOPLE USING IMESSAGE - I HAVE MY IMESSAGE TURNED OFF BECAUSE I DO NOT WANT TEXTS GOING TO ALL MY ACCOUNTS - HOW DO I RESOLVE THIS PLEASE HELP - MISSING SEVERAL IMPORTANT COMMUNICATIONS...

    I CAN NOT RECEIVE TEXT MESSAGES FROM PEOPLE USING IMESSAGE

    On an iPhone your iMessages will go to your phone number.
    You can select another email to use on iPod or iPad.
    Go to settings
    Messages
    Send and receive
    Check your phone number and uncheck the common Apple ID you share so your messages will not go to other devices.

  • All of a sudden I can not receive text messages on my MOTOX. Does anyone know how to solve this problem. I can send them, but can't receive them.

    My MOTO X was working fine, then all of a sudden, I can not receive text messages. I have checked the settings and they look correct to me, and I have done everything the web site recommends, except wiping the phone and starting over, to try and fix it. Has anyone else had this issue, and how did you resolve it?
    Thanks so much.

        That's strange that your Moto X wont receive any text. Thank you for trouble shooting the issue. Let's see what's going on! Does your device have any physical or liquid damage? Does anyone else have an issue with calling or texting? What zip code are you in?
    VanetrisC_VZW
    Follow us on Twitter @VZWSupport

  • Recently started not receiving texts from one person - AT&T user, also HTC One

    I recently started not receiving texts from one person. He also has an HTC One (older model) but has AT&T as his provider. We were texting back and forth last Friday morning (11/8) and then he called me and ever since then I have not received a single text he has sent. He is receiving all of mine and we can receive phone calls back and forth, but his text messages are not coming through. We have both tried restarting our phones and I have also tried deleting him as a contact and recreating it however nothing works. I checked to make sure he was not blocked (which I knew wasn't the case since I could receive phone calls from him as well), and even tried turning the "block contact" on and back off. Any solutions would be greatly appreciated. Right now we are using work arounds with google-talk and facebook messenger but it's very frustrated for me to not receive any of the texts that his phone is saying I am receiving.
    It had started sporadically over the past few weeks where I would miss a text from him every once in awhile, but now I am receiving nothing. He is the only one that I am having this issue with as I have texted back and forth with multiple others the past few days with no issues.
    Thanks in advance for the help!

    Hi!  I'm also having the same problem.  I have an iphone 5 & one person (who also has an iphone 5 but has AT&T as a provider).  We had been able to send & receive phone calls & texts until mid-November.  Now, we can both give & receive phone calls from each other and she receives my texts, however, I DON"T receive hers. In fact, if I'm in a group text message with her,  I don't receive any of the texts  that include her, even though I can give/receive texts individually from the others in the group message. The other two in the group message CAN receive both her texts & mine. This is so strange - I was left out of a whole thread of text messages & none of us knew it.  They thought they were including me (nothing bounced back) & I didn't know I wasn't receiving them. Since her texting works with both of the others, I'm concluding the problem must be with my phone.  Do I have an incorrect setting?  I'm not sure what could have happened.  PLEASE help! 

  • I have been having issues with not receiving texts and voicemails daily, for a few months now. If I turn the phone completely off, when I turn it back on the messages will flood in from hours before. I can't be continually turning off my phone in case som

    I have been having issues with not receiving texts and voicemails daily, for a few months now. If I turn the phone completely off, when I turn it back on the messages will flood in from hours before. I can't be continually turning off my phone in case someone left me a message. How do I resolve this issue?

    Wifi:  my Cell phone will remember 10 wifi connections.  So delete any you don't use often and your home wifi and try to enter home wifi again.
    if it still won't connect to home wifi, call your internet provider for help.  You may need a newer router or different settings Or upgraded service.   Your phone seeks the best connection and will refuse lesser connections.
    last resort.  Backup the phone.  Do a full reset, then restore as new with the backup.
    if still not fixed, go back to apple and insist on repair or replacement.
    HOWEVER.   voicemail is not a wifi issue, it's a carrier function, which is why the SIM card is a suspect.

  • Why is my iphone 5c not receiving text messages?

    My iphone 5c is not receiving text messages?  What should I check?

    Hi, sock888. 
    Thank you for visiting Apple Support Communities. 
    Here is an article that I would recommend going through when experiencing issues with Messages. 
    iOS: Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Cheers,
    Jason H.

  • NOT RECEIVING TEXT MESSAGES?

    NOT RECEIVING TEXT MESSAGESS?

        Making sure you can use your phone is definitely a priority LIAM1234. Let's gather some additional information and get to the bottom of this for you. When did this issue start happening? Are you having trouble with both regular text and picture messages? Please share some more details so that we can assist you further.
    CandiceH_VZW
    Follow us on Twitter at @VZWSupport

  • I am having trouble sending text messages. They aren't always going through. And sometimes I'm not receiving text messages.  I also have voicemails that I didn't receive until late at night that were left early in the day. I need to resolve this issue ASA

    I am having trouble sending text messages. They aren't always going through. And sometimes I'm not receiving text messages.  I also have voicemails that I didn't receive until late at night that were left early in the day. I need to resolve this issue ASAP!

    julie@remax,
    I know that this would concern me just the same and we want to make sure that your device is connected and receiving these notifications when available. How long have you been having this issue? Are you receiving a specific error message when sending a message? Are you aware if this happens in one location specifically or everywhere you go? Does the issue with messaging occur with all numbers? Share some details, so that we may assist.
    AdamG_VZW
    Follow us on Twitter @VZWSupport

  • IPhone5 will send but not receive Text messages

    IPhone5 will send but not receive Text messages.  Specifically, I can send my grown son text messages, but he can not reply to them, nor can he send me new texts. He and I are both on Verizon, and he has a Droid phone.  His texts can be recieved by his mother, who can forward them successfully to me.  When I initally received the phone (Dec 2012) I could receive and send texts with my son with no difficulty. The trouble began (as near as I can tell) when my phone was upgraded to 6.1.1.  This is a significant problem and I would like it resolved as soon as possible.

        Scouter, let's get you reconnected with your son, via text message. Make sure that your text messaging feature is enabled in Settings>Messaging:
    enable iMessage ON
    enable "Send as SMS" to ON
    MMS Messaging ON
    You will also need to reset the network connections in:
    Settings>General>Reset>Reset Network
    Finally, power cycle your phone off/on and try to send your son a text message. Keep us posted. We're here to help you.
    LasinaH_VZW
    VZW Support
    Follow us on Twitter @VZWSUPPORT

  • My ipad is not receiving text messages and now also has a subject bar what is going on?

    My ipad is not receiving text messages and now also has a subject bar what is going on?

    Settings>Messages>Show Subject Field>Off

  • I have a new IPhone5c and do not receive texts or calls from my daughter's phone. We did not have this problem with my old Envy Touch. Verizon is our provider. Can you troubleshoot?

    I have a new IPhone5c and do not receive texts or calls sent from my daughter's phone; I'll call this phone 2. We did not have this problem with my old Envy Touch. Verizon is our provider. Can you troubleshoot? My other daughter has a new IPhone5c too. She receives calls and texts from sent from phone 2. Any tips for remedying this problem?
    Thank you.

    Turn off iMessage in your phones settings.   Apple devices can only use iMessage to other Apple devices.
    Turning off iMessage will allow the messages to go as regular text messages.

  • I am not receiving text messages on my phone

    I am not receiving text messages on my phone

    I am having same issue.  My text messages don't recognize iPhones and are sending as a text message and I cannot get text messagesn return.

  • Switched from iphone to galaxy - now not receiving texts from iphone users

    Switched from iphone to galaxy for multiple reasons.  Still keeping my iPad and wanted to use my iphone for music.  Now I am not receiving texts, apparently imessages, from iphone users -  there is no notification either way that a message was not received.  So iphone users think I have received a text when I haven't.  This makes me angry with Apple as there have been medical issues in our family and I have not been receiving important communication.  I also have clients I have not received texts from.  My understanding is I will have to delete my iphone from my apple account completely, but then will not be able to use it at all for itunes or anything else. 

    If you still have the iPhone, go to Settings and turn off iMessage. If you don't have the phone or if that doesn't solve the problem, contact Apple Support and request that they deactivate iMessage. https://www.apple.com/support/appleid/contact/

  • I upgraded from Iphone4 to Galaxy S4 and not receiving text messages from Iphones.

    I upgraded from Iphone4 to Galaxy S4 and not receiving text messages from Iphones.I went to https://supportprofile.apple.com/MySupportProfile.do and unregistered my old iPhone to resolve the issue. It's been one day and I cannot recieve text messages from Iphones

    Verizon wiping out old phones would have nothing to do with it. The phone is no longer associated with the number, so wiping the phone would have no effect. It is your Apple ID which is the problem. You have iMessage turned on for your Apple ID. iPhones which have your Apple ID associated with your contact will send texts to your Apple ID, not your phone #. If you have another Apple device which can use iMessage, you could turn off iMessage in that device, but as long as your friends have your Apple ID associated with your contact and you have turned on iMessage in an Apple device and never turned it off before switching from an Apple device to another platform, you will have this problem.
    You can bet that Apple will not address the problem, as they don't see it as a problem if someone is using a phone other than an iPhone. Apple expects no one will ever switch away from an iPhone once one has been used. Therefore, no problem for them to address.
    The problem lies with Apple wanting their users to go through yet another proprietary interface, iMessage, which the MAJORITY of all smartphone users do not have access.

  • Unfortunately messaging has stopped and not receiving text messages

    I, am also having issues with "unfortunately messaging has stopped", AND, NOT receiving text messages. I also have 2 other Droid Ultra's on my account doing the same thing. This is totally unacceptable!!! I am not paying $600 for a piece of crap phone that does not work. I had my phone recently replaced because Verizon thought that was the problem. I can't even get the message screen to stay up long enough to type a message, if it opens at all!
    Also I am getting tired of NOT receiving messages sent to me! When I do get them, the icon tells me I have a message with a number usually no more than a designation of 2 but reverts back to a 1, and, when I open the message, read it, and close out of it, if it does not close out on its own because of stopped messaging, the number on the message icon does not clear out. I have to turn off the phone and restart it to clear it. This is not acceptable and I would expect better from Verizon, not the run around!! If I had to send an urgent message and get a reply, do to the fact I am disabled, and this is my only way to communicate, that this is extremely unacceptable!!!!
    I expect this to be resolved yesterday, not when you all get around to it, OR, issue me a Samsung!!! I am sure all of the others would agree!!!
    I look to hear from you ASAP!!

    Hello,
    I am using the messaging app that was preloaded with the phone, the green face icon. I do not have an "Android Keyboard" app, but I have cleared the cache on the "Messaging" app, several times. I have also gone to the Verizon store where an associate did a soft reboot, telling me that would work. A very short time later, the error message started appearing again--so this did not work either.
    The error message comes very sporadically. Sometimes several in a few minutes, other times not for hours.

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