Not receiving the email to enable reset of my Sync password. Have tried several times across days. No email.

I had to change my Sync password a couple of weeks ago for security reasons, but now neither password works. Attempts to reset my password via the email method don't work, because while Sync says it has sent one, I never receive it. According to Sync, the email address associated with the account is still active.

If you have a rescue email address on your account then you've checked the inbox and spam folder on that account as well ?
If you don't, or it's not there if you do, then if your country isn't on this page : Apple ID: Contacting Apple for help with Apple ID account security
then try contacting support via this page and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html

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HT5312 I have forgotten the answers to my apple security questions. I have tried several times but just cant get through and I need to make a purchase for the first time

I have forgotten the answers to my apple security questions. I have tried several times but just cant get through and I need to make a purchase for the first time

I am having the same problem. I know my apple ID and password but do not remember my security questions. How do you go about changing the security questions? Please help.
Thanks.

I mistakenly created a new library but was eventually able to retrieve it. Now when I try to upload to facebook I receive an error message to "Please try again later". It's been 5 days. I have tried several times a day. I have tried to unlock permissio

I am unable to upload photos/albums to facebook. I used to be able to until I mistakenly created a new library. I was able to revert back to my library that contains my photo's but now it won't upload to facebook. It will to flickr. I have rebuilt the library cache and permissions. I have unlocked the permissions. I keep encountering the error "Please try again later". It's been 5 days. There is no fix on this issue ANYWHERE! I can upload from my desktop. Please help.
Thanks!

Have you tried to sign out of Facebook in iPhoto and to start over? Remove your Facebook account from the iPhoto Preferences > Accounts panel. Select Facebook and press the "-" button.
Quit iPhoto, make sure, your Facebook albums no longer do show, then add the Facebook account again by pressing "+".
Then try to publish your albums again. If there are still problems, try LarryHN's user tip.
A solution to FaceBook posting issues
In the long run, it is much simpler, to export your albums from iPhoto to the Desktop and to upload them from your Facebook page. This way, you will avoid all the problems caused by syncing the albums between your iPhoto library and Facebook.

I am trying to reset my security questions, but I have not received the email with instructions. What is the problem?

I initially created my apple account years ago. I am trying to reset my security questions because my answers are continually incorrect. I pressed the link that sends reset security questions info to my alt. address, but I have not received the email with instructions. I have resent the email several times and checked both of the emails I have set up with my apple account to no avail. I have tried everything that is provided in the support article about the issue and my problem has not be resolved. I've even deleted my alt email from the apple account and then reassigned it and tried again, however, I still have not received the email. Without knowing the answers to my security questions, I cannot purchase anything from the iTunes store, which I have been trying to do.
I do not know what the problem is and I am asking for any resolutions. Please and thank you!

Go to the Apple ID Security site from http://support.apple.com/kb/HT5699 or call the AppleCare support number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team...either can help you reset your questions/answers.

I recently created a new Appleid and then the password to my old Appleid suddenly did not work. When I tried to reset the password I do not receive the email with the link and Apple does not either recognize my birthday. What to do?

I recently created a new Appleid and then the password to my old Appleid suddenly did not work. When I tried to reset the password I do not receive the email with the link and Apple does not either recognize my birthday. What to do?

Hi ingaosk,
Thanks for the question. Based on what you stated, it seems like you did not receive the reset email. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
If you didn't receive your Apple ID verification or reset email - Apple Support
Thanks for using Apple Support Communities.
Cheers,
Mario

Why is it that I can't receive the email to reset my security questions and answers.. My email information is all accurate but I'm not receiving the email and I've even checked spam and junk folders.. Can someone please help me please???

Why is it that I can't receive the email to reset my security questions and answers.. My email information is all accurate but I'm not receiving the email and I've even checked spam and junk folders.. Can someone please help me

Are you able to receive any mail at all? If not, make sure that all of your information for mail is accurate in settings again. if you still have nothing, go to your email through safari. (example: www.yahoo.com) If you do not see the emails here either, it is a problem with the password reset server not your mail app.

I'm trying to reset my iCloud password but I am not receiving the email to my Gmail account. What do I do?

I'm trying to reset my iCloud password but I am not receiving the email to my Gmail account. What do I do?

Make sure you check the spam/junk folder as well as the inbox. If it isn't there, contact the Apple account security team for your country and for assistance: Apple ID: Contacting Apple for help with Apple ID account security. If your country isn't listed, contact iTunes store support by filling out this form: https://www.apple.com/emea/support/itunes/contact.html.

I choose send reset secure question but did not receive the email to reset

I choose send reset secure question but did not receive the email to reset

If it doesn't arrive within a few hours and isn't in a spam filter, you need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(107119)

Why am I not receiving the email to reset my password?

Why am I not receiving the email to reset my apple id password?

Has anyone received an answer to this? It seems that a lot of us are having the same issue. In the past i had no trouble receiving emails to reset my password but for the past week I havne't been able to login, my security questions didn't work and I haven't received any of the emails to reset my password. I've created a new Account but would rather get into my old account because it's linked to my perfered email address. Hum..
Any help from the community would be much apprecated! thanks!
Lori

I forgot my sercutity questions answers and have not received the email with instructions.

I Have forgotten my sercutity question answers and have not received the email with instructions.

Unless it’s in a spam filter, you need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(121954)

I purchased the Adobe Export pdf 10 hours ago and have not received the e-mail to confirm my address and password, then I can't use it!

I purchased the Adobe Export pdf 10 hours ago and have not received the e-mail to confirm my address and password, then I can't use it!
The e-mail address is correct and I've consulted the inbox and the trashbox without result. And I don't know how to contact the seller Adobe...

Hi Jose,
After checking your account, I see that you purchased an ExportPDF subscription back in June (under the same email address that you use here in the forums). There are no other subscriptions under that email address.
But, you should be able to log in to https://cloud.acrobat.com using this email address and your password. If not, please let us know.
Best,
Sara

My AppleTV stopped working after power outage. Light is on and I rebooted and reset w remote but it keeps giving me a pic of the Hdmi cord like it is not recognizing the hdmi as being plugged in. I've unplugged it several times.

My AppleTV stopped working after power outage. Light is on and I rebooted and reset w remote but it keeps giving me a pic of the Hdmi cord like it is not recognizing the hdmi as being plugged in. I've unplugged it several times.

It is in recovery mode. The picture is telling you to connect to iTunes via micro usb cable in order to restore.
http://support.apple.com/kb/HT4367?viewlocale=en_US&locale=en_US

PURCHASE PROGRAM When I filled in my credit card details and proceed to Step 4: Enter your payment information, so nothing happens. Have tried several times. This order applies to the upgrade of CS4 and costs 270,60SEK per month. Does not this offer? M

PURCHASE PROGRAM
When I filled in my credit card details and proceed to Step 4: Enter your payment information, so nothing happens. Have tried several times. This order applies to the upgrade of CS4 and costs 270,60SEK per month.
Does not this offer?
Micke at Raa

Some general information... your Adobe account and your credit card details must match exactly
Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-http://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id. html
-Credit card https://helpx.adobe.com/utilities/credit-card.html
-ID support http://helpx.adobe.com/x-productkb/global/service-c1.html
-verify email https://forums.adobe.com/thread/1446019

I am trying to get into my Game Center app but every time I tap on the app it opens too a blank white screen. I have tried several times to reset my phone but I get the same result.

I am trying to get into my Game Center app but every time I tap on the app it opens too a blank white screen. I have tried several times to reset my phone but I get the same result.

Hello there Sweebs44,
It sounds like you are tapping the Game Center app to open it, but the screen is blank. I recommend signing out of your account:
Go to Settings > Game Center, where you can:
Sign out (tap your Apple ID)
From: iPhone User Guide
http://help.apple.com/iphone/7/#/iph6c493cac
Then close all the running apps:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that restart the phone sign back into your account and try again:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
Thank you for using Apple Support Communities.
Take care,
Sterling

I have used Firefox on my computer for several years. Today, after upgrading to the new version, I was not able to open Firefox. I have tried several times uninstalling and re-downloading Firefox. It still will not open! What is wrong?

I have used Firefox on my computer for several years. Today, after upgrading to the new version, I was not able to open Firefox. I have tried several times uninstalling and re-downloading Firefox. It still will not open! Is the new version not compatible with Windows Vista?

I hope that link points to mozilla.com or mozilla.org
You will have to close firefox.exe with the Windows Task Manager from the "Processes" tab of the WTM since you don't have a widow to close.
The best way to close Firefox is through File > Exit, for those who stuck with the "Firefox" button click on the Firefox button then Exit. It is not perfect but it is a lot better than just closing the window with the "X" in the upper right corner

Not receiving the email to enable reset of my Sync password. Have tried several times across days. No email.

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