Not recieving texts from Iphone users

Just signed up with Verizon and got my new LG G2 but I'm unable to receive or send messages to IPhone users. I've already tried downloading the Verizon messages app and done a factory reset on my phone. Not sure what else to try here. I've never owned an IPhone so the deregister of Imessage does no good. Any Ideas??

Is this your first cell phone ever? If not, were you able to receive texts from iPhone users on your previous cell phone(s)?
Have you inquired with your contacts what color of bubble is around the text messages they are sending you? If it is blue, they are attempting to send it as an iMessage and think your phone is an iPhone. If it is green, they are attempting to send it as a text.
As Snn5 has stated, there is a setting in iMessages which much be turned on to send messages as SMS/MMS if iMessage is unavailable. It is possible that this is not set such that a SMS/MMS can be sent.
Do you not receive texts from ANY iPhones or do messages from some iPhones get thru?

Similar Messages

  • Not receiving texts from iPhone users

    I recently got a new Samsung Galaxy S4.  I registered this phone to a new number.... I did not port an existing number to the phone.  Since getting the phone, I have had trouble receiving texts from iphone users - their messages will not come through on my phone unless their imessage is turned off.  As you can imagine, this is quite a hassle - having to explain this problem every time I give someone my number, and several people having to change their settings every time they text me.
    I've done research on this problem, and it seems that this happens when you port a number from an iphone to an android.  The problem is fixed when you update your apple id account, and delete the number from the imessage service.  I am concerned that my current number used to be registered to an iphone - and that the number is possibly still associated with an imessage account.  I have no way of changing this, so I'm stuck.
    I understand that this may be a problem that only Apple can fix, but any advice you can give me would be greatly appreciated.

        Hello annaesharon, I know that receiving all of your text messages are important, indeed! Sorry to learn that you've been missing many of yours due to this. Thanks for reaching out to us - it's my pleasure to help.
    The good news is that you are absolutely on the right track. The best way to take care of this is to ensure the phone number is un registered with Apple/iMessage. You mentioned that this is a brand new phone number for you, so we would also like the opportunity to check a few things on your line as well.  Do you receive any type of alert or error message when the iPhone text try to come through? Which application are you using, primarily, to send/receive text messages. Let us know! We want to help get to the bottom of this for you.
    TanishaS1_VZW
    Follow us on Twitter @VZWSupport

  • Switched ot andriod now cannot recieve text from iphones users what should i do

    i cannot recieve test from iphone users it still tries to send as a imessage from there phone even tho i no longer have iphone

    The problem may be that on the other users phones if your contact is associated with an email address that could have been used for iMessage, that that is what it's trying to send to.
    If that's not the case I'm not exactly sure.  They may also try erasing your contact and putting it back in their phone.  That way it would be a new contact unassociated with an iPhone.
    Other then that, you may cosult some Android forums...

  • TS4268 I now have a samgsung s4, but previously had a iphone 4s. Now I am not getting texts from iphone users. I think it has to do with imessage, but how can I fix?

    I am not receiving messages from iphone users after switching from iphone 4s to samsung s4. I have a tmobile account. Please help.

    If you no longer have the phone you will need to contact Apple support to deactivate iMessage. Use the following link then "Other Apple ID topics" then "Messages and Apple ID" https://getsupport.apple.com/Issues.action

  • Switched from iphone to galaxy - now not receiving texts from iphone users

    Switched from iphone to galaxy for multiple reasons.  Still keeping my iPad and wanted to use my iphone for music.  Now I am not receiving texts, apparently imessages, from iphone users -  there is no notification either way that a message was not received.  So iphone users think I have received a text when I haven't.  This makes me angry with Apple as there have been medical issues in our family and I have not been receiving important communication.  I also have clients I have not received texts from.  My understanding is I will have to delete my iphone from my apple account completely, but then will not be able to use it at all for itunes or anything else. 

    If you still have the iPhone, go to Settings and turn off iMessage. If you don't have the phone or if that doesn't solve the problem, contact Apple Support and request that they deactivate iMessage. https://www.apple.com/support/appleid/contact/

  • I used to have an iphone 4 but recently switched to a galaxy but now cant recieve texts from iphone users

    i recently got a galaxy but used to have an iphone 4 but now i cant receive text messages from iphone users, the messages are still coming in as imessages.

    You can try resetting the password for the Apple ID you were using for iMessage by going to https://iforgot.apple.com/.  If that doesn't work, you'll have to contacct Apple support for assistance.

  • HT1349 Samsung phone is not receiving texts from iphone users

    we switched from iphone to samsung galaxy and now we are not receiving text messages from some iphone users.  I think their phones still think we are iphones, and they're trying to send us imessages.  how do we disable the imessage association with our phone numbers?

    If you still have the iPhone, use it to deactivate iMessage. Otherwise contact Apple.
    iOS: Deactivating iMessage
    http://support.apple.com/kb/TS5185

  • I can not recieve messages from iphone users

    I switched from an Iphone to a galaxy s4 active and now can no longer get texts from some iphone users

    Hi, mr1125. 
    Thank you for visiting Apple Support Communities. 
    Here is an article that will help you troubleshoot the issue you are experiencing with Messages. 
    iOS: Troubleshooting Messages
    http://support.apple.com/kb/ts2755
    Cheers,
    Jason H. 

  • Not getting texts from iphone users on my new LG S2 phone

    Just purchased a LG G2 phone and people who have iphones text me but I'm not receiving them. I've turned off imessaging on old phone and on ipad, deactivated my old iphone online and still can't receive texts.

    It can take up to 48 hours for the change to take effect if you followed the recommended steps, or up to 30 days if you did not.
    Alternatively, you can contact Apple Support for assistance as well.

  • Switched to android and not receiving txts from iPhone users

    Hello,
    I recently switched from an iPhone 4 to an android.  I am not able to recieve texts from iPhone users who upgraded to the new IOS.  I have deleted my phone number from Apple ID.  I do not have my iPhone anymore.  I can't ask all my clients to delete my number and add me again or anything like that.  I need to do it on my end.  Any suggestions?

    1. Change the password of your Apple ID at appleid.apple.com
    2. Go to https://supportprofile.apple.com , log in with your Apple ID, then remove the iPhone from your support profile.
    3. Borrow another iOS device; log into iMessage with your Apple ID, then log out of iMessage.

  • Switching from iPhone - No texts from iphone users

    Hey there,
    My girlfriend has transitioned from the iphone to the Android S4.  Here is what i've done so far:
    unchecked her number under imessages on her iphone
    turned off imessages on her iphone
    unchecked her number under imessages on her ipad
    turned off imessages on her ipad
    logged into her itunes account, went to manage devices, and removed both her ipad and iphone from her itunes account.
    She is still not receiving texts from iphone users, and when they text her it still tries to send as an imessage, and she will not receive it until they resend as a text message.  What in the world gives? This is the most frustrating thing about transitioning away from apple. Any help would be fantastic.
    Thanks

    i've also removed the deactivated sim card from her iphone, and turned both the iphone and ipad off of wi-fi.

  • I just got a droid MAXX and I'm not receiving texts from iPhones.

    ok so i just switched from an iphone after having 2 for 4 years and i got a motorola droid maxx 2 days ago. i am not receiving texts from iphone users and i dont know why. i gave verizon my phone and so i cant turn off imessage but i cleared the phone before i gave it to them. i have also changed my apple i.d. and i have deactivated all my products such as my mac book pro and my two previous iphones. this is exactly why i switched because apple has to be a CULT and make everything so complicated. please help me solve apples stupidity.

    That was a asinine and catty response.  I and many others have the same problem.  turning off imessage is not an effective solution.  I have turned off imessage, deactivated the phone with apple and wiped the phone clean.  the problem persists.

  • Not receiving texts from iPhone contacts when I'm not connected to wifi or cell data. I can't send and receive regular SMS texts with non iMessage users but iMessage users message are not being converted to text when I don't have internet connect

    I can send and receive to any non iPhone user. I can send a message as a text to an iPhone user but if I'm not connected to cellular data or wifi I do not receive messages from iPhone contacts. From what I understand these message should automatically send to me as texts instead of iMessages but since the update it's not functioning properly. Please help. I've tried turning iMessage off and I still don't receive the messages until after I reconnect to wifi.

    I have the same problem! Before the upgrade, if I wasn't connected to the internet, any messages sent to me from an iphone would convert automatically to a text message. I have payg tarriff, so I turn cell data off, as it costs too much to use it. I have wifi at home and work, but if I'm out and about, I don't receive texts from iphone users until I'm on wifi. I get them ok from non iphone users. There was never any problem until ios7

  • Can't recieve texts from iphones after resetting iphone 4

    I had to reset my iphone 4 (ios 6) over the weekend. Now my phone won't recieve texts from iphones. It does recieve them from other devices. I think it may be an imessage problem since I can't reset that as I'm unable to recieve the necessary text! Any ideas?

    i had the same issue.  what worked for me, and hopefully for you, is that my iphone friends still had my number listed in their contacts as an iphone.  Once they changed it to just mobile i started getting their messages.  They also went into their messaging settings and checked the box that says to send a SMS message when imessage is unavailable.  i'm not sure if this is a universal setting or if it can be changed per contact.  i'm not sure which of the above did the trick, maybe the both in tandem, but i haven't had a problem since.  unfortunately, you won't know if there's a problem until you get an angry call from an iphone user whose texts you are "ignoring."  i hope this helps

  • TS2755 unable to recieve texts from iphones

    I switched from apple to android and now I cant recieve texts from iphones. I have unregistered number from apple and have turned off imessage. How do I fix this problem?

    Sorry, that should have been done before you did the switch. Found this online. Hope it helps
    Unfortunately, there isn't a list of steps you can perform on your own. Instead, you need to call 1-800-MY-APPLE in order to have Apple manually de-register your phone number from the Apple servers. In order to do this, make sure you have yourApple ID on hand as well as the phone number in question.
    To expedite the process of your call, be sure to ask for technical support when calling in. Then just tell them you're switching to a smartphone that isn't an iPhone and you can't receive messages so you need them to manually unregister you from the iMessage servers.

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