Not recognising number or pin

I have been trying to call a number all day today and it is telling me that skype doesn't recognise my phone number. This is only happening when I try and call one certain number. I have changed my pin ect but still it is still saying my pin is incorrect. Can anybody please give me some advice or guidance on how to fix this problem. thank you!

Do you have Word installed on your system? Have you tried doing a Repair of the installation from under the Help menu?

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