Not recognized by itunes; 'no disk in drive' when opening

My Ipod is functioning properly but I cannot get my computer to detect it. Under Itunes I get 'no ipod connected'. I tried resetting the ipod while it was plugged in and after resetting I get a windows error-
'There is no disk in the drive. Please insert a disk into drive E:' it said this after resetting the ipod with itunes closed, as itunes tried to open, it gave me that error. the
Ipod is also not displayed under the drive list in my computer. I tried updating the drivers and they were all current. Windows is however detecting the usb cord each time i plug and unplug by showing the unsafe removal menu.
http://i9.photobucket.com/albums/a74/00firebird/ipod.jpg
HP P4 1.5ghz Windows 2000 Win 2k Pro

Try the steps given in this thread: http://discussions.apple.com/thread.jspa?threadID=790396&tstart=0 and then post back here

Similar Messages

HT4623 How do I sync iPad 2 to my computer..devise is not recognized in iTunes but it does charge when I connect it?

How do I sync iPad 2 to my computer..devise is not recognized in iTunes but it does charge when I connect it?

Mac or PC - each has its own details. Also, follow the links in the right panel under More Like This. You'll find other threads that discuss this problem.

IPod is not recognized by iTunes... Driver folder not in Mobile Device Support?

I have an iPod Touch 4th Generation. First, my iPod wasn't even recognized in Windows. After following the various Apple articles, I solved this.
But now, my iPod won't be recognized in iTunes. I've been trying to follow this: http://support.apple.com/kb/TS1538 which has worked so far. But the Apple Mobile Device USB Driver is not listed. I follow along as to what to do to solve this until I reach "
Use this window to navigate to the following folder:
C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.
Note: If using a 64-bit version of Windows, this folder may be stored in C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\Drivers.
Double-click the "usbaapl.inf" file which is listed in this folder. (This file will be called "usbaapl64.inf" if you have a 64-bit version of Windows)."
My Mobile Device Support does not have a folder called "Drivers" and my computer does not have any file listed as "usbaapl.inf" anywhere. I'm guessing that this could be the source of the problem. But I can't fix it unless I know where to find these drivers, and I don't know they are on my computer or how to get them.
Can anyone help?
Thank you in advance.

Hello tgraul,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Best of luck,
Mario

IPhone4 not recognized in iTunes, nor in My Computer when plugged in via USB

The title says it all. Plug my iPhone4 into my laptop's USB port, does not appear in my computer, nor in iTunes. Vista 64 bit OS.

Try these:
http://www.apple.com/support/iphone/assistant/itunes/

TS3694 My Ipod is not recognized by Itunes with my Windows 8 PC. Works fine with Windows 7 PC. Device sync test says "No device found". Already performed all of the Ipod device troubleshooting including reload Itunes, stop start Ipod device, changed drive

Need help? Some of my Ipods are not recognized by Itunes with my Windows 8 PC. (Ipod Nano 4th gen and Ipod Nano 6th gen), but on my Windows 7 PC, they work fine. My Ipod 3rd gen and Ipod shuffle work both on Windows 8 and 7 PC's. On the non-working Ipods, the Device sync test says "No device found". Already performed all of the Ipod device troubleshooting including reload Itunes, stop start Ipod device, changed drive letter...
any help is appreciated. Chris4sail

Hello there, chris4sail.
The following Knowledge Base article offers up some great step-by-step instructions on troubleshooting your iPod not being recognized in iTunes:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

HT1363 ipod not recognized in itunes, even while in disk mode

My ipod classic is not recognized in itunes. I tried resetting it, reinstalling itunes and even put it in disk mode. Still it doesn't show up. What else can I try?

Are you plugging the iPod into a high powered USB 2.0 port on the back of your PC? Have you tried a different USB cable?
What happens if you try to reset the device with it still connected to the PC?
How to reset iPod
Has this iPod ever worked on this PC or is this the first time you have time you have tried connecting it?
Have you carefully worked through each and every single suggestion in this Apple support document?
iPod not recognized in 'My Computer' and in iTunes for Windows
B-rock

Ipod not recognized by itunes or windows.

Hi there, I have an 80gb Ipod classic which is not recognized by itunes or windows. The "Use iTunes to restore" message appears on my ipod but when I connect it to my pc itunes does not recognize it. Windows shows a message informing me that I need to format the drive but is then unable to do so. Ipod will not go into disk mode either. I have tried reinstalling itunes and using the ipod in a different usb drive. I have also connected it to a mac and a windows pc but nothing happens. I have tried to use the diagnostics mode on the ipod but that will not work either. I am wondering if my ipod's hard drive is corrupted.

Hello,
My iPod is not being recognized by iTunes or internet
explorer. It used to, but not anymore. It just
dosent show up when I connect it to my computer.
Also, the "do no disconnect" sign does not appear on
my iPod when I connect it. It is still able to
recharge, though.
have u tried a different usb port?
I read that I have to restore it. I have tons of
songs in my iPod that I do NOT want erased! How can
I back these songs up? I have some songs on my iPod
that are from another person's computer, so if they
get erased, the songs are gone forever.
try this http://www.copypod.net/
Nano 4GB black|Moto RAZR V3 black| PSP| all kinds of cases for nano|radio/remote Windows XP <img src="http://i36.photobucket.com/albums/e13/superman5656/c.jpg" ="right"

IPod NOT recognized in iTunes...'Recognized' in My Computer...W7

Hello, just joined community, my name is Dominick, glad to be here.
So all of the sudden my iPod is NOT being recognized by iTunes. I have the most recent version of iTunes. I am running Windows 7 64-bit on my Lenovo Laptop. Long story/synopsis below...
It is being recognized in 'My Computer.' It is recognized as "Removable Disk." If I click on it, it then says "You need to format the disk in drive G [USB port its in] before you can use it". Then asks me if I want to Format Disk or Cancel. However, if I ask it to Format disk, it fails to do so every time. After failing, it then says...
"Windows can't Format G...Check to see that disk and drive are connected properly, make sure that the disk is not read-only, and then try again. For more information, search Help for read-only files and how to change them."
Can anyone provide some clarity on this statement? Can I change its properties to read-only and will that work?
Again, my iPod is NOT being recognized in iTunes, so I cannot restore it. I figured that would be my best solution at this point. When I run Diagnostics in iTunes and run the "Device Connectivity Tests", it tells me all 3 Support Services are working/green amd 2 of the 3 Ports are working/green...the only not working/red item is "No iPod...found", which of course just means itunes cant recognize my iPod when plugged in...back to square 1.
Also, I came across the Apple page dedicated to troubleshooting an iPod that is NOT recognized in iTunes, but is recognized in My Computer.
http://support.apple.com/kb/TS1363?viewlocale=en_US
However, after exhausting all options listed here, my iTunes is still not recognizing my iPod. I then tried uninstalling iTunes and all its component programs, e.g. Quicktime, Bonjour, Apple Device Services, etc. and reinstalling and this did not work. I then tried plugging in my iPod into a friend's computer with latest version of iTunes and that didn't work either.
To provide a little more background on how I got here, my iPod was acting funky over the past 2 weeks...meaning it would be slow to response, random songs would freeze/not play, and then start playing again, or freeze altogether, then I'de have to reset my iPod by pressing Menu and middle-button...I was planning on restoring it yesterday just to fix its minor issues that at the time were just annoying...but as fate would have it, here I am now...
When I plugged it into my laptop to Restore it yesterday morning, it took a LOOONG time for iTunes to recognize it, then iTunes told me the iPod was corrupt and I should Restore it...well, being an ignorant peion that I am, I instead disconnected it and tried Resetting it again to see what that would do...it then was totally frozen, wouldnt respond to pressing Menu and middle button to Reset iPod, and wouldnt get recognized by iTunes or My Computer when I plugged it in...once the battery died, I was able to charge it up, all the music and files were gone, and I had to select a language...I then plugged it into my Laptop to see what would happen, and per above, here I am now with iTunes no longer able to recognize iPod, but My Computer can, and everything else per above.
I've tried EVERYTHING I can find under the sun to fix / Restore my iPod / get iTunes to recognize it. Any last-ditch efforts from the Apple Community? Again, I already exhausted all options I can think of / find, including per link above...http://support.apple.com/kb/TS1363?viewlocale=en_US....my hope is mebbe someone else here can provide another option that will magically work or can decipher what my Computer is telling me per above when it fails to Format my iPod. Otherwise, this iPod is probably now FUBAR...
Hope that makes sense. Please lemme know any thougts or questions. you may have. Thank you for your time.
Dom

From the Classic iPod manual.
To reset iPod classic:
1 Toggle the Hold switch on and off (slide it to HOLD and then back again).
2 Press and hold the Menu and Center buttons for at least 6 seconds, until the
Apple logo appears.

My ipod touch 4th generation is not recognized by itune

My ipod touch 4th generation is not recognized by itunes or my computer.
It has a list of instructions as to how to fix it and I followed them until it said to load the driver for the device from a disk.
I have no such disk nor do I know of one.
My computer said the driver is present but there is a problem installing it.
Does anyone know of what disk they are talking about?

iOS: Device not recognized in iTunes for Mac OS X
Or
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

IPod not recognized in iTunes 7....continued, what I've done so far.

My iPod mini is not recognized in iTunes 7...but it recognized by Windows and this problem persists on all computers which makes me think it's the software on my iPod since it plays perfectly and charges up every time.
I have tried the following:
1. Resetting
2. Changing the Drive Letter from E to I
3. Deleting the Temp folder (as per an article's instructions) but some files would not delete.
4. Optimizing the drive with Norton Systemsworks
5. Changing USB ports
6. Removing and reinstalling iTunes.
I have read suggestions to do "Error-Checking" I found this by right clicking on the drive and clicking properties and then tools. There are two options here: "Automatically fix file system errors" and "Scan for and attempt recovery of bad sectors". What should I do? Why would I want to recover "bad sectors"?
Before this first started, I started up my computer when my iPod was plugged in and got this blue screen message:
Checking file system on E:
The type of the file system is FAT32.
The volume is dirty.
Volume Serial Number is 4360-F78C
Read failure with status 0xc000009c at offset 0x79c000 for 0x1000 bytes.
Read failure with status 0xc000009c at offset 0x79c000 for 0x1000 bytes.
Folder \iPod_Control\Music\F03 has bad clusters.
Bad clusters removed from folder.
Unrecoverable error in folder \iPod_Control\Music\F03.
Convert folder to file (Y/N)? Yes
Convert lost chains to files (Y/N)? Yes
507633664 bytes in 82 recovered files.
Windows is verifying free space...
Free space verification is complete.
Windows has made corrections to the file system.
4038922240 bytes total disk space.
335872 bytes in 29 hidden files.
24576 bytes in 6 folders.
2213265408 bytes in 519 files.
4096 bytes in bad sectors.
1825288192 bytes available on disk.

The solution was worked out on this thread:
http://discussions.apple.com/thread.jspa?threadID=941509&tstart=0

Ipod classic not recognized in itunes because of ipodservice.exe

My ipod classic (80gb) is frequently not recognized in itunes 11 running on Windows 8 unless I close itunes, eject the ipod using windows, stop ipodservice.exe (64 bit) using task manager, and restart itunes. Anybody know of a more permanent fix?

That's not a good sign.
It could be an indication or a damaged or dying hard drive. I would recommend doing a disk diagnostic on the iPod's HD using the instructions given by turingtest2 in this older thread. He also covers what the resulting numbers indicate.
https://discussions.apple.com/thread/3784647?start=0&tstart=0
B-rock

IPod nano 7th gen not found in iTunes/"no disc in drive" Windows computer.

I bought a brand new iPod nano 7th generation yesterday. When I plugged it into my Windows computer it began set up then stopped and a pop up appeared ''no disc in drive'' directly after that the next pop up read ''iPod cannot sync because it was not found''. My iPod is charging the entire time until that second pop up appears and then my iTunes acts as if the device was unplugged from the computer, it stops charging and at the top of my iTunes screen it says "OK to disconnect". I tried putting my iPod into "disk mode" but the same two pop ups still come up and the same thing happens. And even though iTunes recognizes the iPod as being unplugged even before it is, even after I do unplug it my computer still thinks it's attached, down in my tool bar it's still there waiting to be disconnected. As soon as iTunes begins starting up with my iPod it says there's no disc and then that the iPod can't be found even though it's still plugged in. I can't get any music on it let alone get my computer to recognize it for longer than 30 seconds. I really don't want to return it because my iPhone4 is full and can't fit any more music so I needed this iPod.

Hello Abbey,
I would recommend the steps in this article named iOS: Device not recognized in iTunes for Windows found here http://support.apple.com/kb/TS1538. While the title of the article describes a symptom a bit different from yours, I feel the troubleshooting is still relevant.
If that does not resolve the issue, then I would suggest this article to help troubleshoot the USB connection.
iOS: Troubleshooting USB connection
http://support.apple.com/kb/ts1286
And lastly, resetting it just may do the trick.
How to reset an iPod nano (7th generation)
Press and hold the Sleep/Wake button and the Home button until the screen goes dark. The Apple logo should appear after a few seconds, then the Home screen should appear.
From: How to reset iPod
http://support.apple.com/kb/ht1320
Take care,
Sterling

"Trust this computer" message in iPhone 5 each time it's plugged, not recognized by iTunes

iPhone 5 using iOS7 is not recognized by iTunes. It keeps popping up "Trust this computer" message each time I plug it in to my laptop (Windows 8). It shows in my devices in my computer. Both my iPad with Retina display and iPod touch 5th generation are recognized. I have followed instructions for this issue but not working, help!

I just wasted 2 hours of my life with this. Finally figured it out.
If the above suggestion doesn't work (it did not work for me as the above poster completely failed to identify where to find this "MPT" and it was not listed in my device manager anywhere) .....
1) Go to control panel > type Device Manager into your search box there
2) Go down to "Portable Devices" (the Apple help documents are a total fail on this one too as they say to look in "Cameras" after taking a "Screen shot" with the iPhone. Did not work.)
3) Inside Portable Devices you should see "Apple iPhone". If you don't, expand every one of the Device Manager things until you find Apple iPhone listed. Then ...
Then from the Apple support page:
For Windows Vista, Windows 7, or Windows 8
Right-click the Apple iPhone, Apple iPad, or Apple iPod entry in Device Manager and choose Update Driver from the shortcut menu.
Click "Browse my computer for driver software."
Click "Let me pick from a list of device drivers on my computer."
Click the Have Disk button. (If the Have Disk option is not present, choose a device category such as Mobile Phone or Storage Device if listed, and click next. The Have Disk button should then appear.)
In the "Install from Disk" dialog, click the Browse button.
Use this window to navigate to the following folder:
C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.
Double-click the "usbaapl" file. (This file will be called "usbaapl64" if you have a 64-bit version of Windows. If you don't see "usbaapl64" here, or if there is no Drivers folder, look in C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\Drivers. instead).
Click OK in the "Install from Disk" dialog.
Click Next and finish the driver-installation steps. Open iTunes to verify that the device is recognized properly.
Once I browsed to that exact file and installed it, it worked. iTunes popped up and loaded the phone.
Hope this helps someone. There's *no reason* this should be happening. This is a brand new iPhone 5s for me on Windows 8. The Apple help files need to be corrected.

Froze upgrading ios 6 on connect to itunes screen not recognized by itunes and wont charge no power with usb

The guy at the Apple store said "Now thats a Brick" "I've never seen or heard of one this bad!"
I bought the phone with little to no info on it. I was told that it froze after several failed attempts at loading IOS 6.
Now... It will only turn on if plugged into wall, it will show black, then apple, then "connect to itunes" screen and thats it. As soon as I unplug, it dies. If I try power off, it turns back on and freezes in same place. Reset, same. And unabale to Factory restore cuz I cant unplug from wall. Im asuming its in dfu, nothing works.
When connected to USB,no power, no response from pc (win xp) or Itunes. Although... I swear I heard pc beap once as though it "found new hardware" but on inspection, Nothing.
My theories: 1) Battery is hooped. ( but I was told it worked fine a month ago) The longest I have had it charging is 4hrs and i died as soon as removed.
                    2) VCC conductor. Would explain USB issue.
                    3) The phone was "jailbroke" and IOS6 did not like that. Isnt there programs to reverse this?
                    4) IOS6 interupted, then phone got factory restored. Is it possible there is No "OS" on it?
I never touched an Iphone untill 2 days ago, and I have read and tried every troubshooting solution I could find. If I can fix this I'll be an expert!
Any help appreciated.

Hello, chipperp.
Thank you for visiting Apple Support Communities.
Start with the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If the issue persists, try the troubleshooting steps in the first article below. If you received a specific error number when restoring, see the section labeled Get more help in the second article below.
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/ts1275
Cheers,
Jason H.

IPad not recognized by itunes in Win7

Hallo,
after setting up my computer new and changing to windows 7 (starting with a new SSD) my iphone is not recognized by itunes. In windows i get in
start -> system configuration -> hardware and sound -> printers and devices
8 devices in section 'printers and fax'
5 devices in 'devices'
and in the bottom section 'not specified' the ipad device
The first question is if this is the right place to show for the ipad in win7. I see nothing in 'computer' in the windows explorer
If i plug and unplug the ipad from (several) USB ports (which are all 2.0) i get the typical windows sound for that
The problem is that the device does not show up in itunes. If i choose [Questionmark] / Start diagnosis in the itunes menu bar, all is green except for the one red light saying 'no ipad found'
I already worked through the official help
http://www.apple.com/support/ipad/assistant/itunes/#section_0
with no result (itunes version 10.4.1.10, USB 2.0, itunes re-installed)
Can anybody help, any ideas?
Thanks in advance

I just worked again throught the link provided by Carolyn Samit
I stumbled in the section
3. Verify that the Apple Mobile Device USB Driver is installed
There i read after gettin into the device manager
'Locate the Apple Mobile Device USB Driver in this list.'
I got a whole bunch of USB things in the device manager but none of them has the word 'apple' in it. Does that really mean i have to search for some apple word in the device manager?
Maybe someone out there with a working win7/ipad/itunes system can just confirm that
a) he has some apple thing in the device manager
b) his ipad does not show up in the windows explorer
c) his ipad shows up in the section 'unspecified' in the start -> system configuration -> hardware and sound -> printers and devices
Thank you

Not recognized by itunes; 'no disk in drive' when opening

Similar Messages

Maybe you are looking for