Not Recognized inItunes/Recognized but can't be accessed in My Computer

I have recently run into this problem on my computer. My Ipod no longer can be recognized by Itunes. The program doesn't automatically start when I plug the Ipod in anymore and the Ipod doesn't show up if I open the program then plug it in.
I had set my Ipod to be a mass storage device a while ago and had no problems initially after that. I can see the device on the my computer screen but I can't open it (my computer freezes).
I tried reinstalling Itunes among other things. I tried two different USB ports. My friends Ipod shuffle worked fine when I plugged it in. I also bought a new cord today and didn't have any luck with that one either.
Is there a way to fix this? If not, is there a way to reformat the Ipod and reinstall the software If i can't get it recognized by Itunes or open it on My Computer?
I have an Ipod 15 GB with Dock Connector.

Try pressing and holding the centre+Menu button on your iPod for 10 seconds. That resets the iPod software. If that doesn't work, then you have to try to plug it in someone else's computer. And if it works on the other computer, open iTunes and go to the iPod preferences on the Source list. Here is a button that says "Restore". Follow the instructions and your iPod will be installed with a set of new data software.

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