Not recognizing correct device

Mac Mini does not recognize my mp3 player. Not in Disc Utility either. Yes it is plugged directly into the computer usb port. instead, the only "new device" that shows up is of all things the Amazon mp3 downloader application, not even a piece of hardware. what now?

Try connecting directly to the computer and not a usb hub.
try a different usb port
try a different usb cable
try letting your mp3 player charge for a full day before connecting to the computer

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    [30000] (23/12 12:9:23):{1} Current Date: 2009/12/23
    [50001] (23/12 12:09:23):{1} (Debug Log Level: 3)
    [50001] (23/12 12:09:23):{1} (Event Log Level: -1)
    [38017] (23/12 12:09:24):{1} (3.0.0.38)
    [38018] (23/12 12:09:24):{1} (0.0.0.0)
    [50002] (23/12 12:09:26):{8} (BlackBerry Connect: Started)
    [37001] (23/12 12:09:26):{5} Log Cleaning Started.
    [38050] (23/12 12:09:26):{3} (LoadDataSource: Started loading PicturesDesktop)
    [38050] (23/12 12:09:26):{3} (Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader)
    [19036] (23/12 12:09:27):{3} (Library Refresh Complete for MediaSource: PicturesDesktop)
    [38050] (23/12 12:09:27):{3} (LoadDataSource: Finished)
    [38050] (23/12 12:09:27):{3} (LoadDataSource: Started loading WMP)
    [38050] (23/12 12:09:27):{A} (Loading datasource from Rim.Media.Source.WindowsMedia.WMPDataSourceLoader)
    [38050] (23/12 12:09:28):{3} (LoadDataSource: Finished)
    [38036] (23/12 12:09:29):{8} (302901A9: Connected)
    [38034] (23/12 12:09:48):{E} (3.0.0.38)
    [38017] (23/12 12:09:48):{E} (3.0.0.38)
    [38035] (23/12 12:09:48):{E} (Version does not require an update, or no update available.)
    [38016] (23/12 12:09:48):{E}
    [19045] (23/12 12:09:48):{3} EXCEPTION: System.NullReferenceException -- MESSAGE: Object reference not set to an instance of an object. -- STACK:    at Rim.UI.MediaSync.Presenters.DevicePresenter.Handle​DeviceImageDownloaded(Object sender, DeviceImageEventArgs e){CRLF}   at Rim.Application.Utilities.Events.Eventer.Raise[THa​ndlerArgs,TArgs](Object sender, EventHandler`1 handler, TArgs e){CRLF}   at Rim.Media.Sync.BBMusicSyncAPI.OnDeviceImageDownloa​ded(Object sender, DeviceImageEventArgs e){CRLF}   at Rim.Application.Utilities.Events.Eventer.Raise[THa​ndlerArgs,TArgs](Object sender, EventHandler`1 handler, TArgs e){CRLF}   at Rim.Media.Device.Support.DeviceSupportSslDownloade​r.GetDeviceImage(String filename, String checksum){CRLF}   at Rim.Media.Device.Support.DeviceSupportSslDownloade​r.GetDeviceImages()
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    [50002] (23/12 12:09:49):{8} (BlackBerry Connect: Finished)
    [50001] (23/12 12:36:55):{1} (Debug Log Level: 3)
    [50001] (23/12 12:36:55):{1} (Event Log Level: -1)
    [38017] (23/12 12:36:56):{1} (3.0.0.38)
    [38018] (23/12 12:36:56):{1} (0.0.0.0)
    [50002] (23/12 12:36:57):{8} (BlackBerry Connect: Started)
    [37001] (23/12 12:36:57):{5} Log Cleaning Started.
    [38050] (23/12 12:36:57):{3} (LoadDataSource: Started loading PicturesDesktop)
    [38050] (23/12 12:36:57):{3} (Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader)
    [19036] (23/12 12:36:58):{3} (Library Refresh Complete for MediaSource: PicturesDesktop)
    [38050] (23/12 12:36:58):{3} (LoadDataSource: Finished)
    [38050] (23/12 12:36:58):{3} (LoadDataSource: Started loading WMP)
    [38050] (23/12 12:36:58):{A} (Loading datasource from Rim.Media.Source.WindowsMedia.WMPDataSourceLoader)
    [38050] (23/12 12:36:59):{3} (LoadDataSource: Finished)
    [38036] (23/12 12:37:01):{8} (302901A9: Connected)
    [38034] (23/12 12:37:20):{3} (3.0.0.38)
    [38017] (23/12 12:37:20):{3} (3.0.0.38)
    [38035] (23/12 12:37:20):{3} (Version does not require an update, or no update available.)
    [38016] (23/12 12:37:20):{3}
    [19046] (23/12 12:37:20):{A} (C:\Documents and Settings\jwhalen\Application Data\Research In Motion\BlackBerry Media Sync\Data\supported_devices.xml Failed SHA1Checksum)
    [50002] (23/12 12:37:21):{8} (BlackBerry Connect: Finished)

    No joy.
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    [50001] (08/01 12:43:26):{1} (Debug Log Level: 4)
    [50001] (08/01 12:43:26):{1} (Event Log Level: -1)
    [40002] (08/01 12:43:26):{1} (Constructing Media Sync API...)
    [38017] (08/01 12:43:26):{1} (3.0.0.38)
    [38018] (08/01 12:43:26):{1} (0.0.0.0)
    [40002] (08/01 12:43:27):{6} (Initializing Media Sync API...)
    [40004] (08/01 12:43:27):{3} (TASK: Service Startup, STATE: Pending, TRANSITION: none, OPERATION: none)
    [40002] (08/01 12:43:27):{3} (Checking for iTunes Version...)
    [40002] (08/01 12:43:27):{3} (Detecting: iTunes)
    [40002] (08/01 12:43:27):{3} (Getting library info...)
    [40002] (08/01 12:43:27):{3} (Reading iTunes Preferences...)
    [40002] (08/01 12:43:27):{6} (Device file access monitor created.)
    [40002] (08/01 12:43:27):{6} (Specific device requested: False)
    [40002] (08/01 12:43:27):{6} (Total devices found: 0)
    [37001] (08/01 12:43:27):{6} Log Cleaning Started.
    [40002] (08/01 12:43:27):{3} (Info includes #tracks = 4663, Library ID = -5026646382176381897)
    [40002] (08/01 12:43:27):{3} (Complete detection: iTunes, Status = VersionSupported)
    [40002] (08/01 12:43:27):{3} (Detecting: WMP)
    [40002] (08/01 12:43:27):{3} (Getting library info...)
    [40002] (08/01 12:43:27):{3} (Info includes #tracks = 41, Library ID = 1446345917853597698)
    [40002] (08/01 12:43:27):{3} (Complete detection: WMP, Status = VersionSupported)
    [40002] (08/01 12:43:27):{3} (Detecting: PicturesDesktop)
    [40002] (08/01 12:43:27):{3} (Getting library info...)
    [40002] (08/01 12:43:27):{3} (Info includes #tracks = -1, Library ID = null)
    [40002] (08/01 12:43:27):{3} (Complete detection: PicturesDesktop, Status = VersionSupported)
    [40002] (08/01 12:43:27):{3} (Detecting: PicturesDevice)
    [40002] (08/01 12:43:27):{3} (Getting library info...)
    [40002] (08/01 12:43:27):{3} (Info includes #tracks = -1, Library ID = null)
    [40002] (08/01 12:43:27):{3} (Complete detection: PicturesDevice, Status = VersionSupported)
    [40002] (08/01 12:43:27):{3} (Setting default media Sources...)
    [40004] (08/01 12:43:27):{3} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__0())
    [40004] (08/01 12:43:27):{4} (TASK: PictureServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [40004] (08/01 12:43:27):{3} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__1())
    [40004] (08/01 12:43:27):{3} (TASK: Service Startup, STATE: Completed, TRANSITION: none, OPERATION: none)
    [40004] (08/01 12:43:27):{3} (TASK: Service Startup, Duration: 768)
    [40004] (08/01 12:43:27):{3} (TASK: MusicServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [40002] (08/01 12:43:27):{4} (Constructing DataSource: PicturesDesktop)
    [40004] (08/01 12:43:27):{3} (TASK: MusicServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__6())
    [40004] (08/01 12:43:27):{3} (TASK: MusicServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [40004] (08/01 12:43:27):{3} (TASK: MusicServiceStartupTask, Duration: 10)
    [40004] (08/01 12:43:27):{3} (TASK: LoadMusicSourceTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [40002] (08/01 12:43:27):{3} (Constructing DataSource: iTunes)
    [38050] (08/01 12:43:27):{4} (LoadDataSource: Started loading PicturesDesktop)
    [40004] (08/01 12:43:27):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (08/01 12:43:27):{3} (LoadDataSource: Started loading iTunes)
    [40004] (08/01 12:43:27):{3} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Pending, TRANSITION: none, OPERATION: none)
    [40004] (08/01 12:43:27):{4} (TASK: Load_Picture_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (08/01 12:43:27):{4} (Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader)
    [38050] (08/01 12:43:27):{3} (Loading datasource from: Rim.Media.Source.DataSourceSnapshot)
    [40004] (08/01 12:43:27):{4} (TASK: Load_Picture_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [40004] (08/01 12:43:27):{4} (TASK: Load_Picture_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [40004] (08/01 12:43:27):{4} (TASK: Load_Picture_Library, Duration: 50)
    [19036] (08/01 12:43:28):{4} (Library Refresh Complete for MediaSource: PicturesDesktop)
    [40004] (08/01 12:43:28):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [40004] (08/01 12:43:28):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Completed, TRANSITION: none, OPERATION: none)
    [40004] (08/01 12:43:28):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, Duration: 101)
    [38050] (08/01 12:43:28):{4} (LoadDataSource: Finished)
    [40004] (08/01 12:43:28):{4} (TASK: PictureServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__3())
    [40004] (08/01 12:43:28):{4} (TASK: PictureServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [40004] (08/01 12:43:28):{4} (TASK: PictureServiceStartupTask, Duration: 127)
    [40004] (08/01 12:43:28):{4} (TASK: First_ITunesDataSource_Library_Load_After_Loading_​From_TLE, STATE: Pending, TRANSITION: none, OPERATION: none)
    taSourceTask>b__d())
    ssing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [40004] (08/01 12:43:27):{4} (TASK: Load_Picture_Library, STATE: Completed, TRANS[40004] (08/01 12:43:28):{3} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Completed, TRANSITION: none, OPERATION: none)
    [40004] (08/01 12:43:28):{3} (TASK: API_LOAD_DATASOURCE_iTunes, Duration: 120)
    [38050] (08/01 12:43:28):{3} (LoadDataSource: Finished)
    [40004] (08/01 12:43:28):{4} (TASK: Load_iTunes_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (08/01 12:43:28):{4} (Loading datasource from Rim.Media.Source.iTunes.ITunesXmlDataSourceLoader)
    [40002] (08/01 12:43:28):{3} (A new datasource has been loaded and is available.)
    [40004] (08/01 12:43:28):{3} (TASK: LoadMusicSourceTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <ProcessMusicSourceRequest>b__a())
    [40004] (08/01 12:43:28):{3} (TASK: LoadMusicSourceTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [40004] (08/01 12:43:28):{3} (TASK: LoadMusicSourceTask, Duration: 256)
    [40002] (08/01 12:43:28):{4} (Loaded playlist: Library)
    [40002] (08/01 12:43:28):{4} (Loaded playlist: Music)
    [40002] (08/01 12:43:28):{4} (Loaded playlist: Podcasts)
    [40002] (08/01 12:43:28):{4} (Loaded playlist: Audiobooks)
    [40002] (08/01 12:43:28):{4} (Loaded playlist: iTunes DJ)
    [40002] (08/01 12:43:28):{4} (Loaded playlist: all music)
    [40002] (08/01 12:43:28):{4} (Loaded playlist: Ambient)
    [40002] (08/01 12:43:28):{4} (Loaded playlist: Ambient & Electronica)
    [40002] (08/01 12:43:28):{4} (Loaded playlist: Eno)
    [40002] (08/01 12:43:28):{4} (Loaded playlist: Fripp)
    [40002] (08/01 12:43:28):{4} (Loaded playlist: Jazz)
    [40002] (08/01 12:43:28):{4} (Loaded playlist: My Top Rated)
    [40002] (08/01 12:43:28):{4} (Loaded playlist: Recently Added)
    [40002] (08/01 12:43:28):{4} (Loaded playlist: Recently Played)
    [40002] (08/01 12:43:28):{4} (Loaded playlist: Starts with...)
    [40002] (08/01 12:43:28):{4} (Loaded playlist: Top 25 Most Played)
    [40002] (08/01 12:43:28):{4} (Loaded playlist: fripp highlights)
    [40002] (08/01 12:43:28):{4} (Loaded playlist: Radio)
    [40002] (08/01 12:43:28):{4} (Loaded playlist: chineâ ¹s iPod Selection)
    [40004] (08/01 12:43:28):{4} (TASK: Load_iTunes_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [40004] (08/01 12:43:28):{4} (TASK: Load_iTunes_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [40004] (08/01 12:43:28):{4} (TASK: Load_iTunes_Library, Duration: 445)
    [19036] (08/01 12:43:28):{4} (Library Refresh Complete for MediaSource: iTunes)
    [40004] (08/01 12:43:28):{4} (TASK: First_ITunesDataSource_Library_Load_After_Loading_​From_TLE, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartLibraryLoadInBackground>b__3())
    [40004] (08/01 12:43:28):{4} (TASK: First_ITunesDataSource_Library_Load_After_Loading_​From_TLE, STATE: Completed, TRANSITION: none, OPERATION: none)
    [40004] (08/01 12:43:28):{4} (TASK: First_ITunesDataSource_Library_Load_After_Loading_​From_TLE, Duration: 505)
    [40004] (08/01 12:43:49):{3} (TASK: AutoUpdate Startup Task, STATE: Pending, TRANSITION: none, OPERATION: none)
    [40004] (08/01 12:43:49):{4} (TASK: DownloadAndUpdateSupportedDevices, STATE: Pending, TRANSITION: none, OPERATION: none)
    [40004] (08/01 12:43:49):{3} (TASK: AutoUpdate Startup Task, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void CheckForUpdate())
    [40004] (08/01 12:43:49):{3} (TASK: AutoUpdate Startup Task, STATE: Completed, TRANSITION: none, OPERATION: none)
    [40004] (08/01 12:43:49):{3} (TASK: AutoUpdate Startup Task, Duration: 221)
    [38034] (08/01 12:43:49):{3} (3.0.0.38)
    [38017] (08/01 12:43:49):{3} (3.0.0.38)
    [38035] (08/01 12:43:49):{3} (Version does not require an update, or no update available.)
    [38016] (08/01 12:43:49):{3}
    [40004] (08/01 12:43:49):{4} (TASK: DownloadAndUpdateSupportedDevices, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <InitializeSupportedDevices>b__c())
    [40004] (08/01 12:43:49):{4} (TASK: DownloadAndUpdateSupportedDevices, STATE: Completed, TRANSITION: none, OPERATION: none)
    [40004] (08/01 12:43:49):{4} (TASK: DownloadAndUpdateSupportedDevices, Duration: 691)
    [38036] (08/01 12:44:15):{8} (311BFB88: Attached)
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    [40002] (08/01 12:44:15):{B} (DevMan(2) - Found connected device: 311BFB88)
    [50002] (08/01 12:44:15):{B} (BlackBerry Connect: Started)
    [38037] (08/01 12:47:04):{8} (311BFB88: Detached)
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    [40002] (08/01 12:47:04):{B} (End, Successful = False)
    [40002] (08/01 12:47:04):{B} (FailureReason: LinkAborted)
    [50002] (08/01 12:47:04):{B} (BlackBerry Connect: Finished)
    The forum complains that my post is too long, so I'll split the second log into a second posting.

  • [solved] Digital Camera not recognized in device-manager

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  • Dc/dvd drive not functioning and not recognized in device manager after installing Windows 7 OS

    I have an HP Pavilion laptop, model # dv9617nr, which was originally loaded (from the factory) with Windows Vista.  I upgraded the OS to Windows 7 a few months ago, and initially, everything worked fine.  Within the last month, however, my DVD/CD ROM optical drive stopped working and is not recognized in Explorer, and does not show up in Device Manager.  I have tried a number of fixes from this forum and the Microsoft Windows 7 forums, with no positive effect.  I should note that upon inserting a disc in the drive, everything sounds normal (device spins and the external LED lights up) but nothing happens and the unit shuts down.
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    Hi
    Please find the link given below might help you to fix the issue on your unit.
    Troubleshooting CD or DVD Drive Detection Problems
    Let us know how it goes!
    *Although I am an HP employee, I am speaking for myself and not for HP.
    ****Click the White Kudos star to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    Regards
    Manjunath
    Let us know how it goes!
    "I work for HP."
    ****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    Regards
    Manjunath

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