Not recognizing my passcode

I just upgraded my iPhone 4S to ios7.  during set-up I added a passcode.  Now it won't recognize the passcode.  either that or I can't remember the one I used. What now?

I just went to the express lane help, and no help was found.
I realized that this question sounds weird, but if I don't get any help, I'm going to the apple store very unhappy. This is the 4th time something has gone wrong and it will be my 5th Apple Genius bar visit this year for the same ipod.

Similar Messages

  • My i phone is not recognizing my passcode

    My i phone is not recognizing my passcode.  Therefore disabling my phone with every wrong attempt at the passcode.

    US iPhones are locked to the US carrier. They do not work with carriers in other nations, except with the roaming partners of the US carriers. US iPhone carriers do not unlock the US iPhones. If you want an unlocked iPhone you need to pay Apple full price for an unlocked phone.

  • Ipod is not recognizing my passcode, please help!

    This is the second time I have put a passcode lock on my ipod. I just put a passcode on my ipod about 10 minutes ago. I know I have not forgotten what it is because I wrote it down and it is the same password as last time. Not it says "Ipod diasbled" in red. I don't know what to do!
    I am completly worried because I don't want to erase my ipod and I need it for tomorrow. Is this a glitch? I downloaded the new ipod update software last week, and maybe that did something. I am also not willing to spend money getting it undone, because I know this is not my doing. Please help.

    I just went to the express lane help, and no help was found.
    I realized that this question sounds weird, but if I don't get any help, I'm going to the apple store very unhappy. This is the 4th time something has gone wrong and it will be my 5th Apple Genius bar visit this year for the same ipod.

  • My daughters ipod touch is disabled because of a wrong passcode.  I have tried many times to log onto to Itunes and it will not help without a passcode and is not recognizing the itouch as a device, but the USB is functional.  Do I need Itunes to fix this

    My daughters ipod touch has been disabled because of a wrong passcode.  After 2 days of trying to get into Itunes, it will not help without a passcode and is not recognizing it as a device even though the computer is recognizing the USB.  I know I have to do a complete recovery, but can I do this without Itunes (or Icloud)?

    You cannot do this without itunes on your computer

  • IPod Touch Passcode Change Not Recognized

    I changed my passcode lock, even noted it down so I wouldn't forget it, and now the passcode is not recognized. I tried using the old passcode just in case the new one hadn't been saved, and that isn't recognized either. Itried powering down. So now, I can't get into my iPod and I really don't want to do a full reset. Any ideas?

    There really aren't any other options at this point except to connect the iPod to your syncing computer and restore it.
    B-rock

  • I recently upgraded to ios7 and now my PC is not recognizing my iphone

    I am having several problems.  I recently upgraded to ios7 and now my PC (Windows 7) is not recognizing my iphone.  1) I am getting an error message when itunes opens: "Itunes could not connect to the iphone because it is locked with a passcode. You must enter your passcode on the iphone before it can be used with itunes."  How did it get locked and how do I unlock it without losing my data?  What do they mean by passcode?  I don't have a 4-number code to get into my iphone activated.  In fact, I've never had a passcode.
    2) I cannot download my photos from my iphone onto my computer because my computer doesn't recognize my iphone.  In other words, my iphone does not show up on my computer (no iphone icon, no DCIM folder). 
    3) This is a separate issue but it is also very confusing: I went online to check my iCloud and I cannot see any data (icloud.com).  But I know that I set up iCloud when I upgraded to ios7 and it backs up my data every night. What am I doing wrong, am I unable to see my data and photos?
    Why is this happening?  It was bad enough that when I upgraded to ios7, I lost my Notes - I have no idea why they didn't return.  But now essentially my iphone is not recognized when connected to my computer and this is very frustrating.  I have read numerous previous postings regarding downloading photos onto the PC and regarding this passcode error and cannot find a resolution, so I would appreciate any help.

    No problem!
    This will make it easy for you:
    http://www.tuaw.com/2011/07/09/quicken-wont-run-on-lion-heres-10-mac-apps-to-cur e-those-blue/

  • IPod classic - iPod and iTunes is not recognizing music files

    Here's the problem I am having:
    iPod is saying there is "no music" on the iPod. Yet, when you view the settings and files it shows there to be 70GB worth of data - that is how much music I have. iTunes is also not recognizing iPod either. I also get an error stating:
    "iTunes cannot read the contents of __ iPod. Go to the summary tab in iPod preferences and click RESTORE to restore this iPod to it's factory settings". It's also not reading anything from the Music database.
    This is the 2nd time I've had this error in the past two months. It happened in August - I noticed it had happened as I disconnected my iPod from my computer. The first time was when I tried to eject from iTunes. It said the files were currently in use by another program (I had nothing running, what program?), so I "safely removed" as I would a USB device. The 2nd time happened similarly, though not before iTunes locked up totally and would not let me eject from there. The last time I had this problem, I also removed each file/folder manually from iPod control, to hard drive, and restored iPod, and put them back on iPod. However, this time I am not so fortunate as it gives me an error when I attempt to copy stating either the "parameter is incorrect", or "cyclic redundancy error". Some of these files that are giving me this error at some point during the process have been accessible and working fine, and other times they are not, as I successfully copied five folders worth of data without error, then after I started getting errors with the next folders, attempted to copy one of the same folders into a different directory, which THEN gave me an error. I'm not sure what's going on here, but this is proving to be quite the pain and never experienced these problems with my 60GB iPod, which I did not take nearly as good of care as I have this one - and is still working with all of my original music on it.
    My question is how do I solve any of these errors, and what would be the best course of action to take? I have a 160 GB Classic iPod. Warranty expired (probably) September, and purchased from Circuit City.
    *I DO NOT wish to "Restore" unless absolutely necessary as I have 18,000 songs on my iPod. Restoring this would be cumbersome, and I keep my music on my iPod as I do NOT have the hard drive space to store it with*
    Please help!
    -dgo

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                          
    If recovery mode does not work try DFU mode.                         
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings         
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up      
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store         

  • Ipod disabled & not recognized in windows 7 or itunes

    My son disabled his ipod touch 4th gen trying to get into it, he planned to give it to his cousin so I just removed the device from his Apple acnt. However, it's still disabled & now not recognized in Windows 7 or by I-Tunes on any computer or usb we try, but it does charge by usb or wall charger. I am not super familiar with Apple products & need some advice if anyone has any. Thanks!

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Forgot passcode or device disabled
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:                                                             
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes       
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:                         
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
    Also try on another computer

  • IPod device not recognized by iTunes on PC

    I have an iPod Touch. Worked fine for a couple years. Then someone got a hold of it and disabled it by mis-entering the passcode numerous times so that now the display reads "iPod is diabled, try again in 5259129 minutes." I was told that I could simply plug it in and restore it. However, when I plug it in, and iTunes opens, the device is not recognized at all {Devices does not even appear on the menu on the left side}, and instead a small window opens with the following message: "iTunes could not connect to the iPod Touch because it is locked with a passcode. You must enter the passcode on the iPod before it can be used with iTunes." Well I cannot enter the passcode for about ten more years. I just want to restore it--I don't care if I lose everything at this point. What I can't figure out is how to get the iTunes to recognize the device so that I can restore it. I have tried reinstalling iTunes twice, to no avail. Help!

    Thank you so much--the article you referred me to provided the procedure that worked for me. Previous trouble-shooting instructions I had found did not indicate that I needed to continue to press the "Home" button after reconnecting the USB cable until the "Connect to iTunes" screen appeared. We were able to do a restore. THANKS AGAIN!

  • Ipod locked says connect to itunes i have windows vista itunes not recognizing ipod

    purchased used ipod 5 come to find out its locked says ipod disabled connect to i tunes..i put it recovery mode but itunes isnt recognizing it.im using laptop and windows vista..can anyone help

    Hi murph4113,
    If you have a disabled iPod Touch that is instructing you to connect to iTunes, but iTunes on your Windows machine isn't recognizing it, you may find the troubleshooting steps in the following articles helpful:
    iOS: Forgot passcode or device disabled
    http://support.apple.com/kb/ht1212
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    Regards,
    - Brenden

  • Migration Assistant: Problems transferring data from PC (XP SP3) to new Mac Pro 2012 - can not get Migration Assistant to work as PC will not display verfify passcode

    Migration Assistant: Problems transferring data from PC (XP SP3) to new Mac Pro 2012 - can not get Migration Assistant to work as PC will not display verfify passcode
    Hello, I am having problems migrating data from my old PC running XP (SP3) to my new Mac Pro 2012 using the Migration Assistant.
    - I downloaded and installed the Windows Migration Assistant from Apple
    - My Mac recognized PC and displays passcode
    - The sasscode does not show / display on my PC
    - My Mac is then stuck in "authenticating" loop and the PC is stuck "waiting for Mac to connect."
    - Both computers are connected on same network (have connected PC on WIFI and using ethernet to Reuter)
    I have looked on support site and only response I saw says to reinstall Windows Migration Assistant (which I have done)
    Any ideas?  If cant get this to workare there instructions for manually bring across relevant data eg itunes music and apps, photos, picasa data etc?

    Why not turn off the Windows firewall and uninstall any other firewall software you have installed?
    If you are using a Norton product uninstall it and discard it. To fully unistall most Norton products you have to go to the Norton website and download a soecial program to completely get rid of it. The normal uninstall feature built into the program will not remove all of it.

  • I am unable to get past the apple login screens on my iPad to access my settings menu for a new home network. My password is not recognized so I cannot even get into the settings mode to make a chance. How can I get past the Apple logins?

    I am unable to get past the apple login screens on my iPad to access my settings menu for a new home network. My Apple password is not recognized so I cannot even get into the settings mode to make a chance. How can I get past the Apple logins?

    Hey Dpcupcake,
    If you can not get past the sign in screen on your iPad, you will need to use the steps in this article to recover use of your iPad -
    Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
    Thanks for using Apple Support Communities.
    Happy computing,
    Brett L 

  • 2nd gen nano not recognized on computer or i-tunes

    We have 3 nano's in the house; 2 first gen's and 1 2nd gen. The first gen's are working fine. However, when I connect the 4G 2nd gen into the computer (any computer...3 of them...)it is not recognized by the computer, i-tunes, anywhere! Won't even charge from computer. Will plug, play and charge in i-home, but not on computer. I have done the 5 R's (except restore because the computer won't recongnize it...); reinstalled i-tunes; reset, forced to disk mode, etc. I'm out of ideas. 4 months out of warranty of course! Anyone know what to do?

    Hello bigbthomson,
    Thanks for using Apple Support Communities.
    If your iPod touch is displaying that it is disabled and to connect to iTunes, then please see the information in the article linked to below.
    Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
    Take care,
    Alex H.

  • IPod Gen 5, I need to reset it, but iTunes is not recognizing the device?

    I have an iPod touch that the kids disabled, but when I plug it into the cpu in recovery mode windows recognizes it but iTunes doen't?  Please help?

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Forgot passcode or device disabled
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes       
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
    Then if necessary:
    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - Then do the other actions of:
    iOS: Device not recognized in iTunes for Windows
    paying special attention to item #5
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • IPhone 3GS Not Recognizing Bluetooth Headset

    I am having no luck pairing my iPhone 3GS to my Jabra Jawbone bluetooth headset. The headset worked fine for the past couple of years with my original iPhone but is not recognized by my new iPhone.
    I power up the headset and open Settings > General > Bluetooth and then select "On". What I would expect to see is my device show up, select it, and enter the passcode to pair the device to the phone. However, under "Devices" it just says "Searching" with the spinning graphic to the right. Any suggestions?

    I'm an idiot...I was holding down the wrong button on my headset... If you find yourself with this problem, just make sure to google how to pair your particular headset and you should be fine.

Maybe you are looking for

  • Seeing Reminders in iCal iOS7?

    for some reason i am not finding any documentation on reminders and clicking "Reminders Help" pulls up a nothing available page. does anyone know if it is possible to see Reminders that i have assigned a "reminder" date and time to in iCal? this woul

  • Invalid Object error in Stored Procedure

     Royal Thomas

  • My 3GS unlocked ATT iphone wont active-help!

    Greetings, our family has been ont he ATT Family plan for years. Ive got the new iPhone5, wife has 4S and mom has 3GS. My OLD iphone 3GS, which was unlocked via ATT was given to my little girl to play apps and music on and was working great until a w

  • 80 GB on dropbox but only 250 GB HD

    i seem to be in a constant battle trying to keep my 250 GB HD from filling up. right now i am showing a 80 GB dropbox folder and i am wondering if there is anything i can do about this. i mean, presumably i can take some of this data OFF dropbox and

  • How to check changes done in close in period.

    Hi How to check the changes done for closeing period ( mmpv ). Thanks Prashant Edited by: Prashant U. Maid on Dec 5, 2008 5:28 AM