Not Responding Computer
My Computer stops responding when I start syncing i donno whats wrong so can i get some help please
From Jotwah
Email/FaceTime: [email protected]
There is a lot of information on syncing and troubleshooting syncing online at http://www.apple.com/support/ipodtouch/syncing/
Have you read through those articles?
Similar Messages
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Some features have stoped working--pictures not responding--computer janitor not working
AFTER DOWNLOADING PICTURES FROM MY CAMRA TO THE PICTURES FILE I HAVE TROUBLE IN RECALLING THEM
UNABLE TO HIGHLITE - COPY OR PASTE
IN ORDER TO TRY AND RECTIFY THIS I HAVE DOWNLOADED
SHOTWELL AND F-SPOT AS WELL -- THIS HAS NOT HELPED
AND POSABLY OVERLOADING MY STORAGE SPACE
ALSO THE COMPUTER - JANITOR IS NOT RESPONDING - HAVE TRYED RELOADING THE PROGRAMHow is that problem related to Firefox support?
-
Programs keep not responding, computer freezes often, apple mail won't open
Starting yesterday my computer has been running very slowly. it takes almost 15 minutes to start up and then programs won't open or will quit unexpectedly or not respond. Not to mention that my computer freezes every 30 seconds or so. I have 4gb of crucial ram that system diagnostics say is ok. i don't know what is wrong.
Have you tried opening Mail from the Applications folder. The Dock alias may be corrupt.
Try a restart.
Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.
Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.
Isolating an issue by using another user account
If the problem is still there, try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once.
Safe Mode - Mavericks
Safe Mode - About -
computer on,icons showing,open firefox and I get a firefox is open but not responding.Computer tells me to close computer programs and restart. when I go to close, no programs are open. I hit cancel on shutting down and go back to firefox icon and It opens.
Hello,
Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
More information about reinstalling Firefox can be found [https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems?esab=a&s=troubleshooting&r=3&as=s#w_5-reinstall-firefox here].
<b>WARNING:</b> Do not run Firefox's uninstaller or use a third party remover as part of this process, because that could permanently delete your Firefox data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. <u>These cannot be recovered unless they have been backed up to an external device!</u>
Please report back to see if this helped you!
Thank you. -
Firefox will not open. I get the firefox is already running but not responding window... I have tried rebooting with no help. I have tried to end the process via cntrl+shift+esc and nothing firefox is listed to end. I have tried find the app data via the run icon in the start up window, I have no run icon on this system (Acer with windows vista(?)
== This happened ==
Every time Firefox opened
== The computer was hard shut down and did a improper shut down scan when it was restarted ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; FunWebProducts; GTB6.5; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30729)I am having a similar problem. Running Xp.
Latest revision of firefox.
After using firefox for a while if I exit, parent.lock is locked and i have to reboot to reload firefox.
I have killed all firefox applications from task manager (usually there are none). and I have tried 3 different "file unlock" programs including unlocker to no avail.
I also recently installed a program that shows -all- open files, and parent.lock is not listed, and thus not closable/unlockable from there. -
I originally posted this question to the community section and was advised to post it here. Please bear with me as this will be a long post. I'm including the scenarios involving this reoccurring issue, the trouble shooting steps I've already
taken and the results of several diagnostic tools and logs.
I have a Sony VAIOS VPCEBB33FM lap top since 2011. I have had this issue on an off for a long time. I'm at my wit's end. Any new insights or suggestions would be greatly appreciated.
Scenario Details
1) Some times it's on and off through out the day, sometimes it won't work all day, and once in a while it will work fine for the entire day.
2) I've had this issue across several wireless services, Clear Network accessed with WiMax, Library Wi-fi, Comcast cable internet using wireless router and Wi-fi, and Comcast Xfinity Wi-Fi, to name a few examples.
3) Other devices in the household or library will work with no problems such as my smart phone or my roommates' laptops or desktop computers.
4) Once in a while, the built-in wireless adapter is not found and I have to reinstall the driver. Also the diagnostic tool has had to reset my adapter on an increasing basis.
5) I had my hard drive replaced in December 2014 and my system restored from the System Restore disks that came with it when I bought the laptop. Even though I've been online on an infrequent basis it worked just fine for a while. Now that
I've been online a bit more I'm having the same issues again.
Below are my attempts at trouble shooting so far but I still have not been able to consistently resolve my DNS issues
1) Restarting my adapter
2) Turning off my laptop and removing the power supply for 5-10 minutes before turning it back on.
3) Using the IP Config in Command Prompt
ipconfig /flushdns
ipconfig /registerdns
ipconfig /release
ipconfig /renew
4) Using the NetSh reset in Command Prompt and restarting my laptop
netsh int ip reset c:\resetlog.txt
netsh winsock reset
ipconfig /flushdns
[restart laptop]
5) Configuring the TCP/IP in several settings
Select Internet Protocol Version 4 (TCP/IPv4), and then click Properties.
I have used the following settings:
a) Obtain an DNS server address automatically
b) OpenDNS
208 67 222 222
208 67 220 220
c) Google DNS
8 8 8 8
8 8 4 4
6) Updating the driver for my Intel Centrino(R) Advanced-N 6250 AGN and Intel Centrino(R) WIMAX 6250 from the Intel website previous having my laptop wiped clean in 2014. It still did not resolve the issue. My laptop
manufacturer as not come up with an driver update for my adapter since 2010. I haven't tried to update the adapter driver from Intel's website since having my laptop repaired due to the fact that Intel strongly recommending using the manufacturer's updates
instead and frankly it didn't make much of a difference when I did it the first time.
7) The last one I've tried as of today is going into Services and changing the start up type to automatic for the following:
Computer Browser [changed from manual to automatic]
DHCP Client [already set to automatic]
DNS Client [already set to automatic]
Network Connections [already set to automatic]
Network Location Awareness [changed from manual to automatic]
Remote Procedure Call (RPC) [already set to automatic]
Server [already set to automatic]
TCP/IP Netbios helper [already set to automatic]
Workstation [already set to automatic]
...and I'm still having DNS issues.
My only guessing are that my laptop came with a lemon adapter that needs to be replaced, some advanced setting(s) that I'm not aware off, or my firewall/anti-virus is interfering. I've used Symmantic Anti-virus and Firewall in the past and currently
Avast Anti-Virus with Microsoft Network Firewall. I've had DNS issues with both anti-virus/firewall set ups.
Below are the results from the diagnostics and tests that I've ran.
Windows Network Diagnostics
Your computer appears to be correctly configured, but the device or resource (DNS server) is not responding Detected Detected
Contact your network administrator or Internet service provider (ISP) Completed
Windows can't communicate with the device or resource (DNS server). The computer or service you are trying to reach might be...
Details about network adapter diagnosis:
Network adapter Wireless Network Connection driver information:
Description . . . . . . . . . . : Intel(R) Centrino(R) Advanced-N 6250 AGN
Manufacturer . . . . . . . . . : Intel Corporation
Provider . . . . . . . . . . . : Intel
Version . . . . . . . . . . . : 13.2.1.5
Inf File Name . . . . . . . . . : C:\Windows\INF\oem17.inf
Inf File Date . . . . . . . . . : Monday, June 14, 2010 9:05:44 AM
Section Name . . . . . . . . . : Install_MPCIEX_GEN_6250_AGN_2x2_HMC_WIN7_64_MOW
Hardware ID . . . . . . . . . . : pci\ven_8086&dev_0087&subsys_13018086
Instance Status Flags . . . . . : 0x180200a
Device Manager Status Code . . : 0
IfType . . . . . . . . . . . . : 71
Physical Media Type . . . . . . : 9
Informational Diagnostics Information (Wireless Connectivity)
Details about wireless connectivity diagnosis:
Information for connection being diagnosed
Interface GUID: 70a0781d-6329-45e4-8d7c-34aeca294c39
Interface name: Intel(R) Centrino(R) Advanced-N 6250 AGN
Interface type: Native WiFi
Connection incident diagnosed
Auto Configuration ID: 1
Connection ID: 1
Connection status summary
Connection started at: 2015-03-07 19:57:14-186
Profile match: Success
Pre-Association: Success
Association: Success
Security and Authentication: Success
List of visible access point(s): 22 item(s) total, 22 item(s) displayed
BSSID BSS Type PHY Signal(dB) Chnl/freq SSID
60-02-92-C6-D3-E8 Infra <unknown> -62 11 HOME-C7D4-2.4
60-02-92-A1-75-E0 Infra <unknown> -58 6 HOME-B917-2.4
00-1D-D5-D5-34-F0 Infra <unknown> -73 6 HOME-34F2
60-02-92-A1-75-E1 Infra <unknown> -58 6 (Unnamed Network)
06-1D-D5-D5-34-F0 Infra <unknown> -78 6 xfinitywifi
C4-27-95-C9-C4-2D Infra <unknown> -57 1 HOME-C42D
02-1D-D5-D5-34-F0 Infra <unknown> -74 6 (Unnamed Network)
00-0D-97-07-E0-79 Infra g -75 6 (Unnamed Network)
00-1D-CF-2A-44-C0 Infra <unknown> -86 6 HOME-44C2
02-1D-CF-2A-44-C0 Infra <unknown> -86 6 (Unnamed Network)
F8-E4-FB-3C-87-A2 Infra <unknown> -89 6 YVNM7
06-1D-CF-2A-44-C0 Infra <unknown> -87 6 xfinitywifi
0C-F8-93-7A-13-50 Infra b -87 6 PKennedy
06-F8-93-7A-13-50 Infra b -89 6 xfinitywifi
02-F8-93-7A-13-50 Infra b -87 6 (Unnamed Network)
E0-88-5D-C8-A9-DC Infra <unknown> -80 1 HOME-A9DC
E2-88-5D-C8-A9-DD Infra <unknown> -79 1 (Unnamed Network)
16-CF-E2-43-0B-30 Infra <unknown> -88 1 xfinitywifi
60-02-92-F0-A8-C0 Infra <unknown> -90 11 HOME-96A6-2.4
60-02-92-C6-D3-E9 Infra <unknown> -63 11 (Unnamed Network)
02-1D-D4-EB-87-00 Infra <unknown> -88 11 (Unnamed Network)
06-1D-D4-EB-87-00 Infra <unknown> -88 11 xfinitywifi
Connection History
Information for Auto Configuration ID 1
List of visible networks: 13 item(s) total, 13 item(s) displayed
BSS Type PHY Security Signal(RSSI) Compatible SSID
Infra <unknown> Yes 63 Yes HOME-C7D4-2.4
Infra <unknown> Yes 70 Yes HOME-B917-2.4
Infra <unknown> Yes 43 Yes HOME-34F2
Infra <unknown> Yes 70 Yes (Unnamed Network)
Infra <unknown> No 40 Yes xfinitywifi
Infra <unknown> Yes 71 Yes HOME-C42D
Infra g No 43 Yes (Unnamed Network)
Infra <unknown> Yes 28 Yes HOME-44C2
Infra <unknown> Yes 20 Yes YVNM7
Infra b Yes 21 Yes PKennedy
Infra <unknown> Yes 33 Yes HOME-A9DC
Infra <unknown> Yes 35 Yes (Unnamed Network)
Infra <unknown> Yes 16 Yes HOME-96A6-2.4
List of preferred networks: 3 item(s)
Profile: xfinitywifi
SSID: xfinitywifi
SSID length: 11
Connection mode: Infra
Security: No
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: Yes
Profile: HTC Portable Hotspot 9F50
SSID: HTC Portable Hotspot 9F50
SSID length: 25
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028002
Profile: belkin.332
SSID: belkin.332
SSID length: 10
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028002
Information for Connection ID 1
Connection started at: 2015-03-07 19:57:14-186
Auto Configuration ID: 1
Profile: xfinitywifi
SSID: xfinitywifi
SSID length: 11
Connection mode: Infra
Security: No
Pre-Association and Association
Connectivity settings provided by hardware manufacturer (IHV): No
Security settings provided by hardware manufacturer (IHV): No
Profile matches network requirements: Success
Pre-association status: Success
Association status: Success
Last AP: 06-1d-d5-d5-34-f0
Security and Authentication
Configured security type: Open
Configured encryption type: None
802.1X protocol: No
Key exchange initiated: Yes
Unicast key received: No
Multicast key received: No
Number of security packets received: 0
Number of security packets sent: 0
Security attempt status: Success
Connectivity
Packet statistics
Ndis Rx: 2068
Ndis Tx: 2543
Unicast decrypt success: 0
Multicast decrypt success: 0
Unicast decrypt failure: 0
Multicast decrypt failure: 0
Rx success: 3954
Rx failure: 0
Tx success: 537
Tx failure: 4
Tx retry: 2
Tx multiple retry: 2
Tx max lifetime exceeded: 0
Tx ACK failure: 18
Roaming history: 0 item(s)
InformationalDiagnostics Information (Wireless Connectivity)
Details about wireless connectivity diagnosis:
For complete information about this session see the wireless connectivity information event.
Helper Class: Auto Configuration
Initialize status: Success
Information for connection being diagnosed
Interface GUID: 70a0781d-6329-45e4-8d7c-34aeca294c39
Interface name: Intel(R) Centrino(R) Advanced-N 6250 AGN
Interface type: Native WiFi
Result of diagnosis: There may be problem
Network Connection details from Command Prompt (some info hidden for security reasons)
Connection-specific DNS Suffix:
Description: Intel(R) Centrino(R) Advanced-N 6250 AGN
Physical Address: 00-23-15-54-19-B8
DHCP Enabled: Yes
IPv4 Address: 192.168.X.XX
IPv4 Subnet Mask: 255.255.XX.X
Lease Obtained: Saturday, March 07, 2015 7:57:14 PM
Lease Expires: Saturday, March 07, 2015 8:24:44 PM
IPv4 Default Gateway: 192.168.X.X
IPv4 DHCP Server: 192.168.X.X
IPv4 DNS Servers: 75.75.75.75, 75.75.76.76
IPv4 WINS Server:
NetBIOS over Tcpip Enabled: Yes
Link-local IPv6 Address: fe80::b8de:3ac9:e166:XXX%XX
IPv6 Default Gateway:
IPv6 DNS Server:
Results of Ping and Trace Route in Command Prompt
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>ping 127.0.0.1
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Ping statistics for 127.0.0.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
C:\Windows\system32>ping www.youtube.com
Pinging youtube-ui.l.google.com [173.194.121.6] with 32 bytes of data:
Reply from 173.194.121.6: bytes=32 time=24ms TTL=55
Reply from 173.194.121.6: bytes=32 time=19ms TTL=55
Request timed out.
Request timed out.
Ping statistics for 173.194.121.6:
Packets: Sent = 4, Received = 2, Lost = 2 (50% loss),
Approximate round trip times in milli-seconds:
Minimum = 19ms, Maximum = 24ms, Average = 21ms
C:\Windows\system32>ping 74.125.239.34
Pinging 74.125.239.34 with 32 bytes of data:
Request timed out.
Request timed out.
Reply from 74.125.239.34: bytes=32 time=3286ms TTL=50
Request timed out.
Ping statistics for 74.125.239.34:
Packets: Sent = 4, Received = 1, Lost = 3 (75% loss),
Approximate round trip times in milli-seconds:
Minimum = 3286ms, Maximum = 3286ms, Average = 3286ms
C:\Windows\system32>ping www.hotmail.com
Pinging dispatch.kahuna.glbdns2.microsoft.com [65.55.157.204] with 32 bytes of data:
Reply from 65.55.157.204: bytes=32 time=111ms TTL=237
Request timed out.
Request timed out.
Reply from 65.55.157.204: bytes=32 time=1537ms TTL=237
Ping statistics for 65.55.157.204:
Packets: Sent = 4, Received = 2, Lost = 2 (50% loss),
Approximate round trip times in milli-seconds:
Minimum = 111ms, Maximum = 1537ms, Average = 824ms
C:\Windows\system32>ping 207.46.11.236
Pinging 207.46.11.236 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 207.46.11.236:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
C:\Windows\system32>tracert www.youtube.com
Tracing route to youtube-ui.l.google.com [173.194.121.5]
over a maximum of 30 hops:
1 19 ms 13 ms 17 ms xfwsr12-nwca-01.sys.comcast.net [68.85.15.244]
2 13 ms 13 ms 27 ms ae-14-32767-ar03.newcastle.de.panjde.comcast.net [68.85.192.205]
3 20 ms 26 ms 21 ms he-5-10-0-0-cr01.ashburn.va.ibone.comcast.net [68.86.94.249]
4 18 ms 34 ms 22 ms he-0-13-0-0-pe07.ashburn.va.ibone.comcast.net [68.86.86.50]
5 19 ms 18 ms 18 ms 50-248-116-190-static.hfc.comcastbusiness.net [50.248.116.190]
6 35 ms 18 ms 18 ms 209.85.249.217
7 21 ms 19 ms 19 ms 72.14.233.93
8 * * * Request timed out.
9 * 2509 ms 677 ms iad23s25-in-f5.1e100.net [173.194.121.5]
Trace complete.
C:\Windows\system32>tracert 74.125.239.34
Tracing route to nuq04s19-in-f2.1e100.net [74.125.239.34]
over a maximum of 30 hops:
1 54 ms 23 ms 12 ms xfwsr12-nwca-01.sys.comcast.net [68.85.15.244]
2 22 ms 19 ms 17 ms ae-14-32767-ar03.newcastle.de.panjde.comcast.net[68.85.192.205]
3 19 ms 19 ms 18 ms he-5-14-0-0-cr01.ashburn.va.ibone.comcast.net [68.86.166.121]
4 18 ms 18 ms 18 ms he-0-15-0-0-cr01.350ecermak.il.ibone.comcast.net[68.86.85.74]
5 19 ms 18 ms 22 ms 50-248-116-190-static.hfc.comcastbusiness.net [50.248.116.190]
6 22 ms 36 ms 19 ms 209.85.249.217
7 26 ms 23 ms 25 ms 209.85.143.112
8 * * * Request timed out.
9 * * * Request timed out.
10 972 ms * * 216.239.51.97
11 148 ms 97 ms 95 ms 216.239.46.241
12 324 ms 130 ms 432 ms 209.85.246.252
13 * * * Request timed out.
14 1403 ms 101 ms 126 ms nuq04s19-in-f2.1e100.net [74.125.239.34]
Trace complete.
C:\Windows\system32>tracert www.hotmail.com
Tracing route to dispatch.kahuna.glbdns2.microsoft.com [65.55.157.144]
over a maximum of 30 hops:
1 13 ms 13 ms 25 ms xfwsr12-nwca-01.sys.comcast.net [68.85.15.244]
2 13 ms 15 ms 13 ms ae-14-32767-ar03.newcastle.de.panjde.comcast.net[68.85.192.205]
3 20 ms 19 ms 17 ms he-5-13-0-0-cr01.ashburn.va.ibone.comcast.net [68.86.95.145]
4 17 ms 20 ms 20 ms he-0-13-0-0-pe07.ashburn.va.ibone.comcast.net [68.86.86.50]
5 17 ms 18 ms 38 ms as8075-2-c.ashburn.va.ibone.comcast.net [173.167.58.82]
6 18 ms 18 ms 36 ms ae4-0.ash-96cbe-1a.ntwk.msn.net [207.46.36.172]
7 * * * Request timed out.
8 * 2191 ms 35 ms ae0-0.atb-96cbe-1b.ntwk.msn.net [191.234.81.167]
9 * * * Request timed out.
10 * * * Request timed out.
11 86 ms 84 ms 84 ms ae4-0.lax-96cbe-1a.ntwk.msn.net [191.234.83.150]
12 86 ms 86 ms 87 ms ae9-0.by2-96c-1a.ntwk.msn.net [207.46.42.176]
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 87 ms 84 ms 85 ms origin.by173w.bay173.mail.live.com [65.55.157.144]
Trace complete.
C:\Users\C.Cunningham>tracert 207.46.11.236
Tracing route to origin.by181w.bay181.mail.live.com [207.46.11.236]
over a maximum of 30 hops:
1 16 ms 16 ms 19 ms xfwsr12-nwca-01.sys.comcast.net [68.85.15.244]
2 18 ms 13 ms 13 ms ae-14-32767-ar03.newcastle.de.panjde.comcast.net[68.85.192.205]
3 21 ms 19 ms 21 ms he-5-12-0-0-cr01.ashburn.va.ibone.comcast.net [68.86.95.141]
4 18 ms 21 ms 18 ms he-0-13-0-0-pe07.ashburn.va.ibone.comcast.net [68.86.86.50]
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
Results of Intel WiFi Manual Diagnostics
Test Name Test Result Test Summary
Hardware Test Passed Wireless Hardware is enabled
Driver Test Passed Diver is loaded. NETwNs64 Version 13.3.0.24
Radio Test Passed Radio is ON
Scan Test Passed There are 25 Networks available to connect
Association Test Passed Associated
Authentication Test Passed Authenticated
Signal Test Passed Signal Quality: Poor
Ping Test Failed No Reponse: default gateway, DHCP server
I hope this information is enough to get to the root of this problem once and for all. Please let me know if you any other information such as event logs or statistics.
Thanks in advance.Results of Intel WiFi Event View Log (I deleted some lines since there were basically repeats of the same messages)
#Event Source Time
Error Severity Domain
User Description
45 EvtEngine
3/8/2015 20:40 Success
Connection SYSTEM
iAMT - Failed to read Windows Events Log
46 S24EvMon
3/8/2015 20:41 Information
AppDriver
SYSTEM
Getting List of adapters.
47 S24EvMon
3/8/2015 20:41 Information
AppDriver
SYSTEM
Intel adapter(s) found.
156 S24EvMon
3/8/2015 20:47 Information
Driver SYSTEM
AddToExclude 06:1d:d5:d5:34:f0 xfinitywifi 6 WEV_EXCLUDE_LIST_REASON_802_11_AUTH_FAILURE
157 S24EvMon
3/8/2015 20:47 Information
Driver SYSTEM
ATC 06:1d:cf:2a:44:c0 xfinitywifi 6 RSSI=-88
158 S24EvMon
3/8/2015 20:47 Error
Driver SYSTEM
AssociationFailure 06:1d:cf:2a:44:c0 xfinitywifi 6 CNCT_GENERAL_FAILURE
159 S24EvMon
3/8/2015 20:47 Information
Driver SYSTEM
AddToExclude 06:1d:cf:2a:44:c0 xfinitywifi 6 WEV_EXCLUDE_LIST_REASON_802_11_ASSOC_FAILURE
160 S24EvMon
3/8/2015 20:47 Information
Driver SYSTEM
ATC 06:1d:d5:d5:34:f0 xfinitywifi 6 RSSI=-79
161 S24EvMon
3/8/2015 20:47 Success
Driver SYSTEM
RxAuthSuccess 06:1d:d5:d5:34:f0 6
162 S24EvMon
3/8/2015 20:47 Success
Driver SYSTEM
RxAssocResp 06:1d:d5:d5:34:f0 6 -77
163 S24EvMon
3/8/2015 20:49 Information
TCP/IP SYSTEM
VoIP: Got link down - deleting flows .
164 S24EvMon
3/8/2015 20:49 Information
Driver SYSTEM
ATC 06:1d:d4:eb:87:00 xfinitywifi 11 RSSI=-88
165 S24EvMon
3/8/2015 20:49 Error
Driver SYSTEM
AssociationFailure 06:1d:d4:eb:87:00 xfinitywifi 11 CNCT_GENERAL_FAILURE
166 S24EvMon
3/8/2015 20:49 Information
Driver SYSTEM
AddToExclude 06:1d:d4:eb:87:00 xfinitywifi 11 WEV_EXCLUDE_LIST_REASON_802_11_ASSOC_FAILURE
167 S24EvMon
3/8/2015 20:49 Information
Driver SYSTEM
ATC 06:1d:d4:eb:87:00 xfinitywifi 11 RSSI=-89
168 S24EvMon
3/8/2015 20:49 Error
Driver SYSTEM
AssociationFailure 06:1d:d4:eb:87:00 xfinitywifi 11 CNCT_GENERAL_FAILURE
169 S24EvMon
3/8/2015 20:49 Information
Driver SYSTEM
AddToExclude 06:1d:d4:eb:87:00 xfinitywifi 11 WEV_EXCLUDE_LIST_REASON_802_11_ASSOC_FAILURE
170 S24EvMon
3/8/2015 20:49 Information
Driver SYSTEM
ATC 06:1d:d4:eb:87:00 xfinitywifi 11 RSSI=-90
171 S24EvMon
3/8/2015 20:49 Error
Driver SYSTEM
AssociationFailure 06:1d:d4:eb:87:00 xfinitywifi 11 CNCT_GENERAL_FAILURE
172 S24EvMon
3/8/2015 20:49 Information
Driver SYSTEM
ATC 06:1d:d5:d5:34:f0 xfinitywifi 6 RSSI=-82
173 S24EvMon
3/8/2015 20:49 Success
Driver SYSTEM
RxAuthSuccess 06:1d:d5:d5:34:f0 6
174 S24EvMon
3/8/2015 20:49 Success
Driver SYSTEM
RxAssocResp 06:1d:d5:d5:34:f0 6 -81
175 S24EvMon
3/8/2015 20:50 Information
Driver SYSTEM
AddToExclude 06:1d:d5:d5:34:f0 xfinitywifi 6 WEV_EXCLUDE_LIST_REASON_802_11_AUTH_FAILURE
176 S24EvMon
3/8/2015 20:50 Information
Driver SYSTEM
ATC 06:1d:d5:d5:34:f0 xfinitywifi 6 RSSI=-79
177 S24EvMon
3/8/2015 20:50 Success
Driver SYSTEM
RxAuthSuccess 06:1d:d5:d5:34:f0 6
178 S24EvMon
3/8/2015 20:50 Success
Driver SYSTEM
RxAssocResp 06:1d:d5:d5:34:f0 6 -80
179 S24EvMon
3/8/2015 21:03 Information
Driver SYSTEM
RoamTrigger 06:1d:d5:d5:34:f0 xfinitywifi 6 RSSI=-81 MisBcn=8 RSSITh=-85 Roam Other Reason
186 S24EvMon
3/8/2015 21:21 Information
General
SYSTEM
DeviceIoCtrlS24NDIS: (2) Failed to send OID 0xff100055 to driver. Error - 31
187
S24EvMon
3/8/2015 21:21 Information
General
SYSTEM
DeviceIoCtrlS24NDIS - Dot11ExtNicSpecificExtension failed (31) -
Final Cut Not responding after computer is in Sleep Mode
I put my computer to sleep for a few hours when I go away on a shoot. When I come back and wake the computer, final cut gives me the spinning wheel of death and is not responding. What is even more annoying is when I go to force quit the program, it doesn't quit from the task bar and the dot under the icon of final cut is still lit. Even after trying 10 force quits it still stays active. I am forced to shutdown my computer everytime and this problem happens everytime the computer goes to sleep and is woken up.
Is there a fix to this?Which version of FCP?
Are you on a network?
How many drives are in your Mac?
And, if there is more than one drive, are you absolutely certain you placed your registration information on the correct drive?
The usual explanation is that FCP is trying to locate or verify the serial number (different behaviors in different versions). The drive where that info is stored is inaccessible (because the drive is not spinning and so is the same as not mounted) to FCP (which is loaded into RAM) and totally active.
bogiesan -
Cannot get printer to respond. One computer will print, the other gets printer not responding message.
We have reinstalled the printer, unplugged everything to no avail. Anybody have a solution?Hi, Sora!
So that the Community can help you better, we will need to know exactly which operating systems are running on your computers, and which applications you're trying to print from. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks and have a great day! -
PRINTER NOT RESPONDING TO COMPUTER COMMAND
I had just printed a color photo sent to me via e-mail. A few minutes later, I attempted to print a Word document and nothing happened. The printer did not respond at all.
Please read this post then provide some details. What printer model? What operating system? How is the printer connected - USB, wired LAN, Wireless LAN, bluetooth? Are there any error messages on the printer or computer screen?
If you are using Windows the diagnostics at http://www.hp.com/go/tools may help resolve the issue.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V -
Computer generally sluggish and apps quick to switch to "(not responding)"
I've had my Mac Pro since last June. I've been becoming steadily unhappy with it. It seems to be running slower and slower and yet I don't think I'm expecting any more from it than before (or even more than I did from my prior Mac, which was a much weaker computer).
The pattern is that I typically have a few programs running and sometimes I'm rendering in the background (i.e. modifying some audio in Audacity). iTunes, Safari and a few other programs will slow down--not a surprise--but way too often nowadays I get the pinwheel and in the Force Quit window these apps will say "(not responding)." After a few minutes, this passes.
I have to stress: I'm not doing anything any differently than I have for years. It just seems that my apps clench up at the drop of a hat. If I'm patient, it passes. But as we all know, to wait 3 or 4 minutes for the pinwheel to disappear is an eternity. (Also, for the money I've spent, it doesn't add up.)
Could I have a virus? Is there one that would give my Mac the computer version of Chronic Fatigue Syndrome? What's the best software to diagnose something like that?
Thanks!I only suggest this from personal experience. If you have external hard drives connected, dismount and disconnect them. Did this help with the speed? If so, connect your hard drives one at a time and check that they are spinning up as they should. My computer was exhibiting the same symptoms as yours and I determined that the computer was waiting for the hard drive to spin up to speed so it could access it. The power supply for the external hard drive was only producing 9 instead of 12 volts and sometimes the drive would spin up (weakly) right away and sometimes not at all. Replacing the power supply cured the problem.
It is my theory, the hard drive being used for my time machine backups, had to spin up in excess of 10,500 times in 14 months just for time machine. And that doesn't include the times the hard spun up when the computer, for what ever reason, wanted access to it. Although, amazingly, the hard drive can handle all this cycling, I don't think the power supplies were designed for the current loads imposed on them by all this. Somebody suggested deselecting the "put hard drives to sleep when possible" check box in system prefs>energy saver and I found that this further improved the performance as the computer never has to wait for the hard drive to spin up so it can access it.
I hope this helps. If not I don't have any other ideas.
Dave -
Computer freezes up and every operation says "not responding?"
My HP Pavilion windows Vista Home Premium keeps freezing up on me and the windows are frequently "not responding."
It is becoming annoying every time I turn on the computer and it is also running slow. What could be the problem?Are you still able to move the mouse around? Try opening the task manager and look at your ram and cpu levels when this happens.
-
Computer correctly configured but Printer is not responding
OK gang this is really getting stupid!!!! Tis happens all the time and I'm getting sick and tired of it!!!
Have HP new computer and B210 printer hooked to wireless connection, running Win 7 with IE9, run test and wireless network test report says "No problems found.
I try and scan a photo/document to computer and it responds with no connection. I run trubleshooting and comes back "Computer apperes to be correctly configured but the divice or Recorce (XXX.XXX.X.XXX) is not responding"
I have run all the tests, done everythin thys say to do but no help.
I called about this a couple months ago and was on the phone for over a hour, turned over the computer control to Hp person she messed with the computer screwed everything up and it worked for a short time and back to the same problem.....
Anyone out there in never never land have any ideas????? If so I will consider the advice and try it if not to complicated....
Thanks,,,,,Discusted HP person!!!
This question was solved.
View Solution.Hi @cjdoxies,
I see by your post that you are unable to scan over the wireless network from the printer to the computer. I would like to help.
Temporarily turn off any Antivirus software, to see if it is interfering with the communication.
Try to scan again.
I have provided a document with some steps to try if you are still not able to scan.
A 'Connection Error' or 'No Computer Detected' Error Message Displays When Scanning for HP Photosmar...
If you haven't already, download and run the Print and Scan Doctor. It will diagnose the issue and might automatically resolve it. In Solution three: Check the Scan to Computer setting also. Solution five: Check for critical updates, patches, and firmware. Follow the full document if those 3 steps don't resolve the issue.
If the issue persists, connect the printer directly to the computer by a USB cable and test the scanning. Just to rule out a network or firewall issue. Were you able to scan?
What were the results when you ran the Print and Scan Doctor? (did it print or scan, any errors-WIA, TWAIN)
Did you have any new hardware changes or Windows or router updates prior to this issue?
Can you scan through the HP Scan software?
If not then most likely it is a firewall or the driver might be corrupted.
Uninstall and reinstall the printer software.
Uninstalling the Printer Software.
HP Photosmart Plus e-All-in-One Printer - B210a Drivers.
Select your operating system, click next and click on the software to download and install.
Please provide in detail the results if you are still having issues.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP -
Computer Freezes - Finder (not responding)
So I've tried as many fixes and solutions that I could find and nothing is correcting what's happening. Even after deleting my hard drive and doing a clean install of Mavericks from a usb drive. I can use the computer for maybe a 1/2 hour and then it completely freezes up and in Task Manager it says the Finder is not responding. I can work in Safe boot mode fine, which makes me thing its a hardware issue. But I've done a hardware test (restart, hold "D", do test) and it says there is no problems.
I heavily depend on my computer for work so this very frustrating. Any help would be appreciated. Here is my latest Etrecheck file:
Hardware Information:
MacBook Pro (Retina, Mid 2012)
MacBook Pro - model: MacBookPro10,1
1 2.6 GHz Intel Core i7 CPU: 4 cores
16 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: 1024 MB
NVIDIA GeForce GT 650M - VRAM: 1024 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0
AirPlay: Version: 1.9
AppleAVBAudio: Version: 2.0.0
iSightAudio: Version: 7.7.3
System Software:
OS X 10.9 (13A603) - Uptime: 0 days 0:4:35
Disk Information:
APPLE SSD SM512E disk0 : (500.28 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 499.42 GB (470 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. FaceTime HD Camera (Built-in)
C-Media Electronics Inc. USB PnP Sound Device
Focusrite A.E. Ltd Impulse
Newer Technology, Inc. miniStack v3 500.11 GB
EFI (disk1s1) <not mounted>: 209.7 MB
Newertech miniStack V3 (disk1s2) /Volumes/Newertech miniStack V3: 499.76 GB (181.6 GB free)
iLok iLok
FireWire Information:
Focusrite LIQUID_SAFFIRE_56 400mbit - 400mbit max
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Belkin International, Inc. Express Dock
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[not loaded] tc.tctechnologies.Saffire.plist
Launch Agents:
User Launch Agents:
User Login Items:
iTunesHelper
3rd Party Preference Panes:
None
Internet Plug-ins:
Default Browser.plugin
QuickTime Plugin.plugin
User Internet Plug-ins:
Bad Fonts:
None
Time Machine:
Time Machine not configured!
Top Processes by CPU:
5% com.apple.WebKit.WebContent
1% WindowServer
1% EtreCheck
0% fontd
0% hidd
0% coreservicesd
0% notifyd
0% opendirectoryd
0% Dock
0% imagent
Top Processes by Memory:
213 MB com.apple.WebKit.WebContent
197 MB Safari
138 MB WindowServer
131 MB com.apple.IconServicesAgent
98 MB Finder
82 MB Dock
66 MB soagent
66 MB CalendarAgent
49 MB com.apple.dock.extra
49 MB ubd
Virtual Memory Statistics:
12.76 GB Free RAM
1.94 GB Active RAM
362 MB Inactive RAM
971 MB Wired RAM
174 MB Page-ins
0 B Page-outstctechnologies.Saffire.plist
tctechnologies.Saffire.plistFireWire Information:
Focusrite LIQUID_SAFFIRE_56 400mbit - 400mbit max
It may be the Saffire hardware causing the problem not to mention the Saffire.plist.
Open the Finder. From the Finder menu bar click Go > Go to Folder
Type or copy paste the following:
/Library/LaunchDaemons
Click Go then move the Saffire.plist file to the Trash.
Then restart your Mac. -
computer is randomly shutting off when it is started and shows only the internet not responding screen.
Hi Sorry, but your post is not clear. Can you please be more specific?
I Love my Satellite L775D-S7222 Laptop. Some days you're the windshield, Some days you're the bug. The Computer world is crazy. If you have answers to computer problems, pass them forward. -
I have Win 7 64bit and the computer "not responding" often.
The event logs show that Bonjour is the biggest problem in system failures and the computer Not Responding. Is there a fix for Bonjour or is there a way to run itunes without it?
If itunes is not compatible for windows 7 Does apple have something else to use for media?Hello AEC396
It sounds like you are trying to burn a playlist to a disc in iTunes, but you are getting an errorabout missing drivers. I found a couple of resources that I think might help with an error like this.
I recommend starting with the steps in this article:
iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install
http://support.apple.com/kb/TS2308
If you are still having trouble with burning a disc after following the steps in that article, I recommend following the steps in this article:
iTunes for Windows: Additional troubleshooting tips for burning issues
http://support.apple.com/kb/TS1374
Thank you for using Apple Support Communities.
Best,
Sheila M.
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