Not restarting after recovery

I hv Envy 14 laptop, newly bought.
The screen showed 'selected boot image did not authenticate' after I had run the recovery process. I tried esc and f11 key, but it gave out 15 short beeps. I had passed the extension test before hand
please advise what to do

One of the threads here may help:
http://h30434.www3.hp.com/t5/Notebook-Operating-Sy​stems-and-Software/selected-boot-image-did-not-aut​...
http://h30434.www3.hp.com/t5/Notebook-Operating-Sy​stems-and-Software/Selected-boot-image-did-not-aut​...
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           0x10e985000 -        0x10e986ff7  com.apple.kerberos.sckerberosconfig (3.0 - 1) <4E2B2506-8401-37A5-A130-31DD32DF1DD1> /System/Library/KerberosPlugins/KerberosFrameworkPlugins/SCKerberosConfig.bundl e/Contents/MacOS/SCKerberosConfig
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        0x7fff823f7000 -     0x7fff8241cff7  libc++abi.dylib (26) <D86169F3-9F31-377A-9AF3-DB17142052E4> /usr/lib/libc++abi.dylib
        0x7fff8241d000 -     0x7fff8241dfff  libkeymgr.dylib (25) <CC9E3394-BE16-397F-926B-E579B60EE429> /usr/lib/system/libkeymgr.dylib
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        0x7fff8d751000 -     0x7fff8da68ff7  com.apple.CoreServices.CarbonCore (1037.5 - 1037.5) <731D8F92-1C52-3613-BA01-EFEA54DADF41> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
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        0x7fff8db70000 -     0x7fff8dbf1fff  com.apple.Metadata (10.7.0 - 707.5) <4140B1F6-7D73-33C7-B3F2-4DB349C31AE9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
        0x7fff8e0f0000 -     0x7fff8e0f0fff  com.apple.vecLib (3.8 - vecLib 3.8) <794317C7-4E38-338A-A874-5E18001C8503> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
        0x7fff8e0f1000 -     0x7fff8ea816ff  com.apple.CoreGraphics (1.600.0 - 331.0.4) <4953961C-96DC-39D7-ADF5-B767F2A7E4E1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
        0x7fff8ea82000 -     0x7fff8ea9cfff  com.apple.CoreMediaAuthoring (2.1 - 914) <23F2B9D0-7B73-3C42-8EDC-8ADBF9C7B8C2> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
        0x7fff8ea9d000 -     0x7fff8ea9efff  libDiagnosticMessagesClient.dylib (8) <8548E0DC-0D2F-30B6-B045-FE8A038E76D8> /usr/lib/libDiagnosticMessagesClient.dylib
        0x7fff8eab6000 -     0x7fff8eac9ff7  libbsm.0.dylib (32) <F497D3CE-40D9-3551-84B4-3D5E39600737> /usr/lib/libbsm.0.dylib
        0x7fff8eaca000 -     0x7fff8ead3ff7  com.apple.CommerceCore (1.0 - 26.1) <40A129A8-4E5D-3C7A-B299-8CB203C4C65D> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
        0x7fff8ead4000 -     0x7fff8ead8fff  libGIF.dylib (849) <6A664B4D-0A88-33F7-9064-0CD159AB9CE9> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
        0x7fff8ead9000 -     0x7fff8eb91ff7  com.apple.CoreMessage (1.0 - 1503) <8C8B4C77-6985-3750-A54C-9806550C1C62> /System/Library/PrivateFrameworks/CoreMessage.framework/Versions/A/CoreMessage
        0x7fff8ebdd000 -     0x7fff8ebe4fff  com.apple.phonenumbers (1.1 - 47) <0EB01ED6-F8DD-3A72-89C6-BA3E7AD805C8> /System/Library/PrivateFrameworks/PhoneNumbers.framework/Versions/A/PhoneNumber s
        0x7fff8ebe5000 -     0x7fff8ebe8fff  libRadiance.dylib (849) <F7D9A0FD-1195-34CB-BFE5-79DAF3F40AC3> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
        0x7fff8ec03000 -     0x7fff8ee5eff7  com.apple.QuartzComposer (5.1 - 284) <4B416D48-8B1E-31B9-B334-6C38430930AC> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
        0x7fff8ef1f000 -     0x7fff8ef41ff7  com.apple.Kerberos (2.0 - 1) <416543F5-E7AF-3269-843F-C8CDA8DD0FFA> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
    External Modification Summary:
      Calls made by other processes targeting this process:
        task_for_pid: 2
        thread_create: 0
        thread_set_state: 0
      Calls made by this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by all processes on this machine:
        task_for_pid: 361
        thread_create: 1
        thread_set_state: 0
    VM Region Summary:
    ReadOnly portion of Libraries: Total=205.9M resident=144.5M(70%) swapped_out_or_unallocated=61.3M(30%)
    Writable regions: Total=114.2M written=2820K(2%) resident=22.7M(20%) swapped_out=0K(0%) unallocated=91.5M(80%)
    REGION TYPE                      VIRTUAL
    ===========                      =======
    CG backing stores                   512K
    CG image                             12K
    CG shared images                   1216K
    CoreServices                       2012K
    MALLOC                             82.7M
    MALLOC guard page                    48K
    Memory tag=240                        4K
    Memory tag=242                       12K
    Memory tag=251                       52K
    SQLite page cache                   576K
    STACK GUARD                        56.0M
    Stack                              12.6M
    VM_ALLOCATE                        16.1M
    __DATA                             18.9M
    __IMAGE                             528K
    __LINKEDIT                         52.6M
    __TEXT                            153.3M
    __UNICODE                           544K
    mapped file                        44.1M
    shared memory                       308K
    ===========                      =======
    TOTAL                             442.0M
    Model: MacBookPro9,1, BootROM MBP91.00D3.B08, 4 processors, Intel Core i7, 2.6 GHz, 8 GB, SMC 2.1f173
    Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 384 MB
    Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.98.100.16)
    Bluetooth: Version 4.1.3f3 11349, 2 service, 18 devices, 1 incoming serial ports
    Network Service: Ethernet, Ethernet, en0
    Serial ATA Device: APPLE HDD TOSHIBA MK7559GSXF, 750.16 GB
    Serial ATA Device: MATSHITADVD-R   UJ-8A8
    USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1a100000 / 2
    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0x1a110000 / 3
    USB Device: USB OPTICAL MOUSE, 0x093a  (Pixart Imaging, Inc.), 0x2510, 0x14200000 / 1
    USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1d100000 / 2
    USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0x1d110000 / 7
    USB Device: Apple Keyboard, apple_vendor_id, 0x024f, 0x1d112000 / 11
    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0x1d180000 / 3
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0x1d183000 / 6
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x1d182000 / 5
    USB Device: BRCM20702 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x1d181000 / 4
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821d, 0x1d181300 / 10

    Hi namrof,
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    OS X Mavericks: If an app freezes or quits unexpectedly
    http://support.apple.com/kb/PH13975
    There are several solutions to try.
    If the app is frozen, force quit the app. Press Option-Command (⌘)-Esc, select the app, then click Force Quit.When you force an app to quit, you may lose unsaved changes.
    If the app quit, reopen it by clicking Reopen in the dialog that appears.
    Restart your Mac.Methods for starting up your Mac
    Read the app’s documentation to check if it’s compatible with your version of OS X.
    Open another file in the app. There may be a problem with the original file.
    Check for updates to your software.Keep your Mac up to date
    Disconnect any peripheral devices you just connected (for example, a printer). They may not be compatible with your version of OS X.
    Uninstall any app plug-ins or enhancements from other manufacturers.If you recently updated the app or OS X, a plug-in or enhancement you installed may no longer be compatible.
    Use Apple Diagnostics or Apple Hardware Test. These tools can tell you if hardware you installed, such as additional memory, is incompatible, improperly installed, or defective.Use Apple Diagnostics or Apple Hardware Test
    Restart your Mac in safe mode.Start up in safe mode
    Use Disk Utility to repair your computer’s internal disk.
    -Jason

  • My Mac did not restart after changing permissions of "everyone".

    The reason of my question is because somehow and for a reason I now regret, yesterday I did a very foolish thing: I decided to change the permissions of my hard drive.
    I have been in Mac just 2 months. I am the only User and Administrator of this Mac.
    I changed the permission of "everyone" to "no access" believing that I was just limiting access to "everyone" except me. But after that I could not restart my Macbook Pro. It did not go beyond the Apple logo. Looks like I was also included in "everyone.
    First I tryed to verify and repair permissions with Disk Utility restarting with Command+R. It did not work. I could not restart normally.
    Then I figured it out that if I could only access that "permissions" windows again I could revert the process to "just read". Problem was how to access that window.
    Lucky me, I had a 6 days old Time Machine backup in an external hard drive and another 6 days old Carbon Copy Image in a different hard drive. I restarted from this Clone Image with Command +R, opened Disk Utilities, opened the mount point of this Clone, (:/Volumes/Mac109Clone), right clicked Macintosh HD (the internal hard drive), got access to the Information Window and revert the permissions of "everyone" to just read. Then I could restart my Mac normally.
    My 3 questions are:
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    2) What does "everyone" means in permissions: is everyone except me or everyone including me?
    3) Why the "verify and repair" process did not work?
    Thanks for the information.

    mediclips --
    You Mac already set up Permissions that would have protected you.
    By applying settings that made sense to you, your Mac is now totally messed up.
    Were you formerly a PC owner?  If so, please read this article on switching to Macs:
    http://www.apple.com/support/mac101/
    1.  If you have a password to login, you are already protected.
    2.  Do you have your "Security and Privacy" setting in your System Preferences set to Firewall "On?"
    3.  Stay away from non-Apple apps that promise "security," or "file cleaning."  They are not needed, and cause damage.
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    All the best!
    EDIT:  Others have had this "problem."  But if the users had left permissions as they were originally set up, they would have no problem.

  • Windows does not start after recovery

    Hi, my son's sattelite 1800 started getting slower and slower to the point where it took almost an hour to boot into Windows. It got to the stage where it looked like recovery from the CD's was the only route - so we did. All looked successful from the recovery point of view but Windows XP Setup displays 'Please wait...' with normal looking disk activity for 20-30 seconds and then hangs - no disk activity, mouse stops responding. I've gone through the recovery in 'expert' mode and don't see any issues with the recovery process. Questions:
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    2. What else can I do diagnostic-wise?
    3. What, fundamentally, does the recovery process do/ (does it re-format partitions, might it have left a virus?)
    4. Am I best following h/w or s/w diags?
    Bitshifter

    Hello
    On this way it is not easy to give you a proper explanation why this happen. If you use the recovery CD for OS installation the HDD will be formatted and the OS will be clean installed. IF you use standard mode the whole HDD capacity will be used for just one partition. Using expert mode you can create two partitions or you can install OS on persisting partition.
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  • Clickbox Question - audio not restarting after returning to project?

    I have designed a click box that opens a url. I have the project pausing (slide and audio) until clicked and after click the project remains paused as the learner views the url and when they return to the project click play to continue - this all works as it should EXCEPT my audio witll not restart when play is click WHY??

    You're welcome.
    http://blogs.adobe.com/kevinmonahan/2013/09/11/marking-posts-as-correct-or-helpful-on-the- adobe-forums/

  • Why will MacBook not restart after latest update installed

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    The following support article is somewhat outdated. Where it refers to booting from an installation disc, you should boot from your recovery partition (if running Lion) by holding down the key combination command-R at the chime.
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  • APC UPS (uninterruptible power supply) not restarting after power restored

    I just bought an APC UPS 1500VA Smart-UPS (model SUA1500) to protect:
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    -- (2) external Seagate FreeAgent Pro 750GB USB drives
    -- (1) external MacGurus Burly Firewire enclosure with (4) 1TB Seagate Barracuda 7200.11 drives
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    PROBLEM 1: When utility power is restored, the UPS does not restart. APC's documentation says it should. Is the Mac sending some sort of shut-down command to the UPS over the USB cable that is preventing the USB from restarting?
    PROBLEM 2: After I manually start the UPS (by turning it on after utility power is restored), the Mac ignores its setting to "automatically restart after power failure." I want the machine to restart itself because it is my backup server, music server, and provides file sharing access for other computers on my home-office network.
    Anyone else having trouble getting their UPS or Mac to restart after a power failure? Any thoughts? Any configuration settings I'm not getting right?
    Many thanks.

    The "Restart automatically after a power failure" option only restarts if the computer was running when power failed. Since you had it shutdown before the power failed, it's not going to restart. Maybe Mac servers, or the server version of OSX, have more options.
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  • Mac mini shut down on its own, will not restart, grey screen, spinning wheel. Unplugged everything, will still not restart. Did safe boot, will not restart after safe boot, only grey screen with spinning wheel.

    Mac mini shut down on its own. Could not restart, chime, grey screen and spinning wheel. Unplugged everything but monitor, still only chime, grey screen and spinning wheel. Started in safe boot, shut Down, will not restart.
    This happened a couple of months ago, unplugged everything and it restarted, now that won't work.

    Hi BDAqua,
    I just did the repair as you suggested. T ran the disc repair, and twice it cam back, the volume macintosh seems ti be okay, I also ran the verify and permissions repair, both came back okay.
    I was actually hoping that they would find something, so they could repair. I shut the computer down, and restated with out holding a key, and I started up great. I'm baffled.  I have moved 20 GB to an external hard drive, as I only had 10% open space.
    I have Tech Tool 6, would you recommend to run a repair check on that, or just leave well enough alone.
    I agree with you on the new Mac's, I have problems with no disc for back up, until they realize their mistake I will stay with Snow a Leopard. This is the first problem I have experienced, so I can't complain. Their last programs are not as perfected as under Steve, prior to his handling over the reins, hope this is not going to be the future we can expect from Apple.
    I will wait to here back as to your suggestion regarding the Tech Tool check
    Thanks for all your help.
    Gratefully,
    Cheri

  • G5 will not restart after installing latest Security Update

    I just installed latest Safari Security Update and now my computer will not restart. It will load my background then just spin and spin... with desktop never showing up and no control of computer. I have tried to repair disk but to no avail. HELP!

    Hi,
    Try Safe Boot Mac OS X
    What happens when you try to repair the disk? Are you booting from your restore disk while holding down the C key???
    Carolyn
    Message was edited by: Carolyn Samit

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