Not retrieving mail

Hello,
I was wondering if anyone knows why my iPhone is not retrieving email today. It has never had an issue before, but today it is not retrieving mail. It also would not get into the App Store yesterday. I have heard that there has been speed issues lately, but....
David

Nevermind I deleted some messages and it works all of the sudden.

Similar Messages

Since 7.1.2 mail does NOT retrieve mail in background and notify

After updating to ios 7.1.2 and having to do a complete reset and restore from backup, mail does NOT retrieve mail and notify me that a new message has arrived.
In the past (and with every version of the OS until 7.1.2) mail would vibrate when a new message arrived - I did not have to open the mail app and wait for the download.
What is the fix? In the past, mail was not in notification center - I don't want to see a badge or other on screen listing of the message that has arrived, only have the phone vibrate when a new message arrives.
Thanks.

Of course - have an open case with Apple support as well. Co-workers are receiving notifications, IOW, when mail is received their phone will buzz (if in silent or vibrate mode) or ding or similar.
I have to actually open the mail app and only then will it grab email and 'notify' me it's been received.
And yes, configuration is set to push - meaning the e-mail server will push it out to the clients immediately,

My gmail account is not retrieving mail and I can't even move move the screen

Yesterday, my "Itouch" stopped retrieving mail. I can not even move the screen. All other apps work fine except for the gmail.
What am I to do?
Thanks

I would try going to the settings app, then go to mail, contacts and calendar. Removed your gmail account and then re-add the account.

2007 outlook locks up or does not retrieve mail

Hi,
I am not a computer person, so please bear with me. I have recently been experiencing problems with 2007 Outlook.
It will just spin with the message "connecting to server". A full reboot is required to end this. It also doesn't always retrieve emails unless the computer is rebooted. I have recently turned off an add-in or two and deleted
most of the large emails I had saved to make room. I found an RSS feed that I did not know I had and deleted that. What else can I do? This just started happening over the past two weeks. I ran malware software and Norton, with
nothing more than cookies and PUP file that I deleted. What else should I do? Seems to work fine when you start it in safe mode.
Thanks in advance for your help,
Nick

Hi,
Since this issue not persists in safe mode, it means a problematic add-in caused this problem. Please disable all add-ins you installed to check the result. To do this, go to Tool > Trust Center > Add-ins…
Also temporarily turn off your Norton and other security programs to check the result.
Regards,
Steve Fan
TechNet Community Support

I can send but not retrieve mail from btinternet

PPlease help, any suggestions are welcome, this has stopped overnight, I have done all of the obvious, restored ipad etc

Hey Penbeth,
Welcome to Apple Support Communities.
The article linked below provides troubleshooting suggestions that’ll resolve most issues like the one you’re seeing, where you’re not able to receive emails on your iPad.
Get help with Mail on iPhone, iPad, and iPod touch - Apple Support
Take care,
-Jason

Mac Mail not Retrieving Mail

I've recently transferred my site and mail to BC but I can't get Mac Mail to download the messages.
BC Webmail seems to be working, so I know the mail is getting through to the address, but its not being downloaded to my local computer.
The settings are simple enough and I believe I've put them in right. Mac Mail does not generate any errors when it asks for mail.
I'm running the latest Mac OS and mail software -
Any help is much appreciated!
Thanks

Yes, both of those were set. Here are screenshots...
K.

Mailbox Searching Non-Stop But Not Retrieving Mail

Hi all,
The past few days my Mail 4.4 isn't retrieving one of my gmail account's mail.
I have two gmail mailboxes set up, one is doing fine the other constantly shows the "working on-it wheel".
No prob with the Gmail since I've been getting mail to my iphone and to the gmail-inbox.
Any ideas?
Thanks
Nahama

Hello.
I also have the same constant searching but no mail coming in.
however I can see via another server I am receiving. Gmail - Iphone etc.
any ideas // thanks.

Some accounts don't retrieve mail

Hi,
I have 4 accounts in my mail settings. Only the first 2 (.mac and another) seem to be working fine. Mail does not retrieve mail from the other 2 accounts (2 different domains). When looking at the activity window during 'get mail' I see that it checks my first domain but doesn't even looks at the other two.
I already deleted the 'envelope index' but the problems remains.
Has any one a suggestion ? I need my mails urgently...
Thank you

For some reason Mail has put some accounts 'off line'... When putting the online again everything worked again. Sorry for the fuss.
R.

Mail 4.5 not retrieving catch-all mail from Pop Server.

I use email fowarding for a domain (hosted at Godaddy) to forward to my verizon email account. For example: [email protected], [email protected], and [email protected] are forwarded to [email protected] The Mail 4.5 client on my MacBook Pro (OSX 10.6.8) retrieves all this forwarded email correctly from the Verizon Pop3 server.
I also have one of the domain email aliases setup as a catch-all account. For example [email protected] is configured as the catch all. Mail addressed to [email protected] is also retrieved from the Pop3 server correctly.
But any mail directed to the catch-all account because the email address is invalid such as [email protected] is not retrieved by Mail 4.5 client.
The 'catch-all' email is being forwarded correctly to my Verizon Pop server. If I log in to Verizon Webmail I can see the forwarded 'catch-all' emails in the Webmail Inbox. Also if I use Outlook 2010 on my PC to retrieve my Pop mail, it correctly brings down the 'catch-all' email.
It certainly appears like something internal to Apple Mail is filtering the 'catch-all' email and not retrieving it from the Pop3 Server.
If you can understand what I'm trying to report - can you help me figure out what is wrong?

I now do want to catch all email as it has become my lives work to report spam.
So I figured out an easier way to catch all email using simply the serveradmin command-line tool (this only takes email that would otherwise bounce):
sudo serveradmin settings mail:imap:lmtp_luser_relay_enabled = yes
sudo serveradmin settings mail:imap:lmtp_luser_relay = catchallusername
sudo postfix reload

Screw up with the email installation, I stay on the page and can not retrieve neither come back to the welcome mail page

What can you do when you screwed up the installation of mail/ hotmail/ the IPad can not retrieve the mail and rested blocked on a of reception page?
Can I reload the email configuration, Please guide, I

You can delete the account and start all over again. Go to Settings>Mail, Contacts, Calendars>Account name - tap on the email account name - then tap delete at the bottom of the window that will pop up.
Then start all over again with the correct information.
If you cannot get out of the mail app - force quit it. Hold down on the sleep button until the red slider appears. Let go of the sleep button. Then hold down on the home button until the mail app quits. You may want to restart the iPad as well.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Message was edited by: Demo

I recently upgraded my IMac to Lion and have found that my mail account does not include a "mail trash" category similar to "mail sent", making it difficult to retrieve mails I might have sent to trash but find I need some information from. Suggestions?

I recently upgraded my IMac to Lion and have found that my mail account does not include a "mail trash" category similar to "mail sent", making it difficult to retrieve mails I might have sent to trash but find I need some information from. I've searched in settings and preferences and cant seem to find a way to add "Trash" to my Mail categories/folders.
Suggestions?

I recently upgraded my IMac to Lion and have found that my mail account does not include a "mail trash" category similar to "mail sent", making it difficult to retrieve mails I might have sent to trash but find I need some information from. I've searched in settings and preferences and cant seem to find a way to add "Trash" to my Mail categories/folders.
Suggestions?

Can send but not retrieve emails using Thunderbird and Windows 8.1

Hi, I am not able to get Thunderbird to retrieve emails on a new laptop.
Last week I purchased a new laptop due to an imminent hard disk failure on my old laptop. I will call them "Old" and "New" laptops. (Old laptop is still working for the moment...)
The Old laptop is nearly 3 years old, and I have been using Thunderbird on it since new without any problems.
I have downloaded and installed Thunderbird on the New laptop, and can not get it to retrieve emails.
As the Old laptop is still working (at the moment), I am able to directly visually compare and check settings on both computers.
THE PROBLEM
Using Thunderbird on the New laptop, I am able to send emails, I can see all my old emails restored from the Old laptop using Mozbackup, but clicking Get Mail on the New laptop does not retrieve new
emails.
When I click Get Mail, the status message in the bottom left corner says "connected to .....<ISP>..." but does not actually get the emails. However, the Old laptop is still able to get emails as it always has.
My ISP is a large Australian telco that I have used for many years and I have not changed anything with my account. The ISP is POP3.
WHAT HAVE I TRIED
I deleted the email account created by restoring from Mozbackup, and attempted using the Thunderbird new account wizard, however Thunderbird did not recognise my ISP and would not create the account - even though it is working perfectly at the same time on the Old laptop.
All Firewalls I can find have been configured to allow Thunderbird, with the same configuration settings on both machines.
How do I know I can send but not Get emails from Thunderbird on the New laptop?
I have sent test emails to myself from the New laptop. Thunderbird sends successfully, I am able to preview the test emails via Mailwasher on the New laptop, and can read, reply, etc, to the emails if I log into my ISP webmail service. However I can NOT get Thunderbird to retrieve and download these emails on the New laptop. If I go to the Old laptop, Thunderbird works perfectly, retrieves and downloads all new emails, including these test emails.
I am now at the point where I do not know what else to try and would appreciate any suggestions.....
I have spent many hours over the last 3 days surfing the net, forums, Mozilla Support, etc, and tried everything suggested, without success. The only thing I have NOT tried is starting windows in Safe mode (as per some suggestions), as it is not a viable long term solution.
OTHER INFO
Computer Details;-
"Old" laptop;-
Windows 7 Home Premium - continuously updated with all Critical and Important updates. 64 bit version.
Antivirus = Bitdefender Total Security (subscription and licensed). Up to date.
MailwasherPro 2012 (subscription and licensed). Up to date.
Thunderbird 24.5.0 working perfectly. Up to date.
"New" laptop;-
Windows 8.1 - up to date with all Critical and Important updates. 64 bit version.
Antivirus = Bitdefender Total Security (subscription and licensed) - downloaded and installed. Up to date.
MailwasherPro 2012 (subscription and licensed) - downloaded and installed. Up to date.
Thunderbird 24.5.0 - downloaded and installed.
Note: I 'downloaded and installed' the Windows 8.1 version of these programs to avoid any potential compatibility problems restoring or copying from a Windows 7 backup version of the programs.
1) New laptop came with pre-installed with McAfee - which has been Uninstalled due to running Bitdefender (Windows searches for 'McAfee' return nothing found suggesting the Uninstall was successful).
2) Thunderbird has been added to both Bitdefender and Windows 8.1 firewalls on the New laptop.
3) Bitdefender and Windows security settings are identical on both laptops - as near as I can determine, I may be missing something - but have checked all settings 3 times by doing a side-by-side visual comparison.
4) Thunderbird settings are also identical and I am using the same email address and ISP that I have been using for many years.
5) I migrated Thunderbird settings, accounts and emails from the Old laptop to the New laptop using Mozbackup, then visually checked and compared all settings in Thunderbird between the two machines.
6) For info, I have used Mailwasher for many years as a simple way to preview and wash mail before running email programs such as Thunderbird - might be overkill, but I have also never had a virus or malware problem, so will keep doing this.
7) I have Uninstalled and re-installed Thunderbird on the New laptop twice, and done the same with Bitdefender once.
8) Any config changes I try on the New laptop, I either restart Thunderbird and / or restart the New laptop, or both.
9) I have not created a Windows 8.1 account and am not using SkyDrive.
10) Only other software I have installed on the New laptop is Google Chrome, Office Home 2013 and iTunes - all are working.
Thanks in advance....

Well there is not much left. If telnet works then the path is clear and there is no hardware firewall blocking ports.
All that is left is software, so try windows safe mode with networking. A very handy way to eliminate software. it also actually disables most anti virus resident features and is preferred here because anti virus/security programs do not always disable or turn off when they say they have.
You might also try the McAfee removal tool. https://community.mcafee.com/thread/52788 I notice the rep said yes to both, they did not say not required.
Finally you could try creating a new profile, and see if it works just to exclude corruption of your existing profile. ( I doubt it but I am at the anything goes point)
Just as an aside, I have never had an email borne nasty and I for many years never even had an email virus scanner. So yes I think your a bit over cautious with mailwasher, if that is what your using it for. Thunderbird does not support scripting languages or flash, or most plugins in the email sandbox. The result is getting a virus from a mail in Thunderbird is really only possible, for all practical purposes, if you open that password protected zip from the young Russian woman and that is what the anti virus should be blocking anyway when the temp file is written.

Bursting Program not sending mails

Bursting Program is not sending mails , we have checked everything and looking good , not generating logs.
XML Publisher: Version : 12.0.0
Copyright (c) 1979, 1999, Oracle Corporation. All rights reserved.
XDOBURSTREP module: XML Publisher Report Bursting Program
+---------------------------------------------------------------------------+
Current system time is 14-JAN-2014 07:50:56
+---------------------------------------------------------------------------+
XML/BI Publisher Version : 5.6.3
Request ID: 101436869
All Parameters: Dummy for Data Security=Y:ReportRequestID=101245852:DebugFlag=Y
Report Req ID: 101245852
Debug Flag: Y
Updating request description
Updated description
Retrieving XML request information
Node Name:RPC5150
Preparing parameters
null output =/u000/oracle/PTCCON/apps/apps_st/appl/xdo/12.0.0/out/ESCM1/EM185082.101436869
inputfilename =/u000/oracle/PTCCON/apps/apps_st/appl/ncr_custom/ncrx/12.0.0/out/ESCM1/EM185082.101245852
Data XML File:/u000/oracle/PTCCON/apps/apps_st/appl/ncr_custom/ncrx/12.0.0/out/ESCM1/EM185082.101245852
Set Bursting parameters..
Temp. Directory:/tmp
[011414_075107900][][STATEMENT] Oracle XML Parser version ::: Oracle XML Developers Kit 10.1.3.130 - Production
[011414_075107910][][STATEMENT] setOAProperties called..
Bursting propertes.....
{user-variable:cp:territory=US, user-variable:cp:ReportRequestID=101245852, user-variable:cp:language=en, user-variable:cp:responsibility=51687, user-variable.OA_MEDIA=http://ESPROD.daytonoh.ncr.com:8008/OA_MEDIA, burstng-source=EBS, user-variable:cp:DebugFlag=Y, user-variable:cp:parent_request_id=101245852, user-variable:cp:locale=en-US, user-variable:cp:user=EM185082, user-variable:cp:application_short_name=XDO, user-variable:cp:request_id=101436869, user-variable:cp:org_id=152, user-variable:cp:reportdescription=NCR_MFS_ACKNWLG_PDF_REP, user-variable:cp:Dummy for Data Security=Y}
Start bursting process..
+---------------------------------------------------------------------------+
Start of log messages from FND_FILE
+---------------------------------------------------------------------------+
+---------------------------------------------------------------------------+
End of log messages from FND_FILE
+---------------------------------------------------------------------------+
+---------------------------------------------------------------------------+
Executing request completion options...
Finished executing request completion options.
+---------------------------------------------------------------------------+
Concurrent request completed
Current system time is 14-JAN-2014 07:51:08
+---------------------------------------------------------------------------+

I was troubleshooting my own issue noted above and tried to send the attachments via gmail's web interface (bypassing Apple Mail). This time, gmail provided an error message stating that the file contained a virus.
Since it was a zip of several Word docs, I saved them as PDFs and then rezipped, and Apple Mail sent them off like a champ.
Evidently, Mail does not have a method for relaying the precise nature of the error message that gmail sends (in this case that the attachment had what gmail thought was a virus). This would be a prime area for some software developers to tackle on a future version of Mail.
By the way, the files almost certainly do not contain viruses; they are extremely old Word Docs that have been on my successive Mac hard drives for at least 9 years. Too old a format for gmail to recognize?
Hope this helps someone who may be having the same trouble.

How to use Notes in Mail?

.. e.g.
1. Where are Notes saved on a MacBook after File > New Note ... write note ... File > Save?
2. Can you write a Note in OS X Lion Mail / MacBook, and end up with it in Notes on an iPad/iPhone?
The above covers it, the rest is a rant.
First, when apps have generic names like Mail or Notes, it makes it difficult to search for anything useful about them .. got to live with this. I have a cold too .. got to live with that, but I mention it as I feel under the weather and am getting fed up trying to do something simple and having to trawl the Support Community and Web with searches about Notes in Mail, just to find out how I should make effective use of Notes in OS X Lion Mail.
My question is in the heading. We all create Notes on our iPhone or iPad etc., and either end up with them in the Mail app on our Mac(Book) using IMAP or are using iCloud and can interact with the Notes there. However, I thought I'd try creating a new Note in the Mail app on my MacBook and push it the other way, to my iPad, or whatever. Although I'm using iCloud, my current set up uses IMAP to move my Notes around so forget iCloud for a minute. Great news in Mail, using File > New Note, was that the Note can have attachments, and if you attach a GIF say, you get the image in the Note - maybe everyone knows this and I'm the idiot.
So, I create a Note with attachments and just want to save it so it will end up on my iPad etc. .. File > Save is available, simple. However, where is the Note saved? It looks a lot to me like it's not saved anywhere and if you close it, have fun trying to find it again.
My research found a thread talking about making Notes searchable again by running the following Terminal command: mdimport ~/Library/Mail, but I really am not in the mood to press every button when all I am trying to do is basic functionality that I would expect to find in the "OS X Lion Applications User Guide" that other research here tells me doesn't exist (happy to be wrong).
Sorry to go on but it is mildly theraputic. Back to where the Note is saved, I did find that if you hit Send on the Note and then hit File > Save, you do get a copy of your draft email with No Recipients etc., in Drafts. However, it's an email with a Note in it, not a Note as found under Reminders > Notes, that you get when syncing a Note from your iPhone/iPad - it's also not going to end up in Notes on the iPad. Hmmm, another way to put these questions is: How do you write a Note on your Mac and end up with it in Notes on your iPhone/iPad? This cold must be really bad because this has to be such a dumb question.

I had the same issue. I found the answer on another thread written by an user named "hhoeksma". Here's what he/she wrote:
"You may be able to retrieve your Notes. They are probably in your Home folder under Library/Mail/V2/Mailboxes/Notes.mbox. You should make a copy of this folder and save it elsewhere; then look through the folders within this mailbox for files with a .emlx suffix. These files are your actual notes. If you open them they will open in mail and look like messages. You can then copy the contents elsewhere.
If your Library folder is not visible, go to the Finder, hold down the option key and select the Go menu--it will appear in the list.
I still do not have a way to synchronize (without iCloud) the Notes on my iPhone with those on my Mac, but at least I have the Notes accessible on my Mac."
hope it works for you too.

How to retrieve mails from a Mail Server ? PLEASE REPLY IF YOU KNOW !

Hello,
I am trying to retrieve mail from a mail server using the example from JGuru. The command line is as follows:
java GetMessageExample mail.wlfdle1.on.home.com (Mail Server Name) <username> <password>
I should be prompted to read the messages in your INBOX. Enter YES to see the message content.
0: [email protected] Thanks.
Do you want to read message? [YES to read/QUIT to end]
YES
Blah Blah Blah
1: [email protected] No Thanks.
Do you want to read message? [YES to read/QUIT to end]
YES
Blah Blah Blah Blah
I do not get any error or any output.
Any Clue or any idea how I can get some result ??
Response will be appreciated.
Thanks.

This is the sample program from jguru. After executing the following command (replacing the mail server, username, and password):
java GetMessageExample POP.Server username password
You'll be prompted to read the messages in your INBOX. Enter YES to see the message content.
0: [email protected] Thanks.
Do you want to read message? [YES to read/QUIT to end]
YES
Blah Blah Blah
1: [email protected] No Thanks.
Do you want to read message? [YES to read/QUIT to end]
YES
Blah Blah Blah Blah
import java.io.*;
import java.util.Properties;
import javax.mail.*;
import javax.mail.internet.*;
public class GetMessageExample {
public static void main (String args[]) throws Exception {
String host = args[0];
String username = args[1];
String password = args[2];
// Create empty properties
Properties props = new Properties();
// Get session
Session session = Session.getDefaultInstance(props, null);
// Get the store
Store store = session.getStore("pop3");
// Connect to store
store.connect(host, username, password);
// Get folder
Folder folder = store.getFolder("Inbox");
// Open read-only
folder.open(Folder.READ_ONLY);
BufferedReader reader = new BufferedReader (
new InputStreamReader(System.in));
// Get directory
Message message[] = folder.getMessages();
System.out.println(folder.getMessages());
for (int i=0, n=message.length; i<n; i++) {
// Display from field and subject
System.out.println(i + ": " + message.getFrom()[0]
+ "\t" + message[i].getSubject());
System.out.println("Do you want to read message? [YES to read/QUIT to end]");
String line = reader.readLine();
if ("YES".equals(line)) {
// Display message content
System.out.println(message[i].getContent());
} else if ("QUIT".equals(line)) {
break;
// Close connection
folder.close(false);
store.close();
Please help me on this.
thanks.

Not retrieving mail

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