Not seeing base station in Airport Admin Utility

Let me ask another question:
I have two Airport base stations 10 feet apart. One (A) is connected to the internet via the WAN port (all three status lights are on steady). The other (B) is set up as a relay base station (left and middle lights in operation).
From a computer with an Airport card I only see the relay unit (B) (I have normally seen both in the past). From the in-house wired network (cabled to the first Airport ) I only see the first base station (A).
Is this a sign that the first base station (A) is not transmitting a signal - don't see it with the computer with the airport card? Other than seeing a Airport station with a computer with a card, how do you know if it is transmitting? Do Airports fail (mine are a year old)?
Tim

This sounds a little like what I have experienced with my setup. Hope I can be of some help.
Because you indicated that things have worked in the past, lets assume for now that the network is configured correctly.
First, I would use the Admin utility to reset both base stations. This will take a few minutes and I would recommend giving everything about 10 minutes before you move on.
Now, unless the wired computer has an AirPort card installed, it will only find the ABS that it is wired to. If this is the case, you will need to use the wireless computer to check whether both stations are now available.
With any luck, both stations will now appear and you'll be up and running.
If not, Unplug both base stations for a few minutes and let them restart that way and check it again.
Good luck.

Similar Messages

Airport not seeing base station or network

Hi all,
I have almost three years of happy and almost trouble-free Airport Express use under my belt, but have encountered a problem I can't fix. Here is the situation:
(1) My Airport does not see my base station, nor the wireless network that I have been using for a long time.
(2) I have (after trying many other things) now done a factory default reset, and the problem still continues.
(3) Interestingly, my wife's computer (a Vaio) CAN see the base station and the wireless network. (Because of the reset I did, it is now a network which has the factory default settings.)
(4) Even more interestingly, my computer CAN see other wireless networks in the area, just not mine. So it seems that only my base station is invisible, and only from my computer!
(5) When I try to log in to the base station manually through Airport Admin Utility, using the address I have always used and the default password, I get the message 'The Airport Admin Utility was unable to read the configuration of the selected base station. An error occurred while reading the base station.'
My setup (which has been working just fine until now) is:
- cable connected to cable modem,
- cable modem connected AE
- two computers on the network: my Powerbook G4, and my wife's Vaio.
I don't consider myself stupid, but I am stumped! So grateful for any help,
Andrew

OK, I seem to have solved the problem. In case anyone else is having a similar problem, here is what I did:
- after browsing through the discussion forums here, I discovered that I could connect to my base station by plugging the ethernet cable from the base station to the computer. I did that, and my computer was finally able to see the base station.
- that was the key. Once I could open the base station in Airport Admin Utility, I played around a little with the settings. The key was to change the 'channel' setting for the network to '1' from 'Automatic'. (I suspect it need not have been '1', but it was moving it off Automatic that seemed to matter.)
That solved the problem. I have no idea why the Automatic setting worked before and not now (something to do with the most recent software upgrade??), but at least it is solved now.
Cheers,
Andrew

Airport Management Utility on new MacBook Pro does not see base station

I have an old "flying saucer" Airport base station. I
recently started using a new MacBook Pro. Airport
connection is fine, Airport Admin Utility works normally,
but Airport Client Monitor 1.0 shows blank graphs and
Airport Management Utility 1.0 does not "see" the
base station. I don't know if the problem is the
change to Tiger, to Intel, or to AE card. MacStumbler
and friends also are "blind".
MacBook Pro Core 2 Duo Mac OS X (10.4.8)

Try rebooting the airport, then going to airport utilities and go thru the set up proceedure following the prompts. Also go to system prefernces in location select automatic.

No AirTunes or Base Station in the Admin Utility on ONE iMac

I have several AirPort Base Stations setup in a single roaming type network. A few of them are AirPort Express models with speakers connected. I can see all my speakers and base stations from the AirPort Admin Utility from all my Macs all the time except one iMac G5.
Most of the time when I reboot this particular iMac G5 (due to a software update, etc.) when it comes back up, it connects to my network and I can surf the web. However, iTunes no longer sees any of the speakers and the AirPort Admin Utility doesn't list any of the base stations. When this happens I have to reboot/shut down/start up the iMac several times before it starts seeing the AirTunes equipped base stations and the airport admin utility sees them.
When this happens I can go to any other Mac and they all see the base stations no problem. So this is limited to just one Mac.
Last night I returned from a vacation. I turned on the iMac G5 and it took about 7 restarts before iTunes would see the speakers. This has been going on for a while on this particular Mac. I thought I had it solved when I reconfigured the account I log on with to be an Admin of that Mac. Then they showed up immediately. However, on the next restart, I had the same problems again.
About my network
5 Express Base Stations with Speakers/Stereos, etc.
1 of the above is connected via WDS (the main AE that is wired and sharing via WDS happens to be the one closest to this iMac.)
1 AirPort Extreme Base Station
The rest are connected via Ethernet.
There is only one network and it is WEP secured (WPA is not an option because of one device on my network that doesn't support WPA)
All other Macs work fine on this network and always see the speakers
The one thing that works sometimes is to shut down the iMac. Then unplug the closest AE (which has the speakers connected to it that the iMac uses the most). Boot up the iMac so that it connects to the next closest base station. Launch iTunes and SOMETIMES it will see the other speakers. I can then plug back in the AE and in a few minutes those speakers show up in iTunes. This is what worked last night after several reboots. However, this doesn't always work the first time.
I'm very tempted just to run an ethernet cable to this iMac and end my frustration, however, I'm curious as to why this is happening and what can be done to fix it? I'd also like to avoid the extra cable.
Any help would be appreciated.
The iMac is a 20" G5 with built-in iSight. All other network ports are turned off so that it only looks for AirPort. I have also tried deleting and re-adding the Preferred network. I have tried logging in as a different user and it still doesn't show the speakers/base stations. The iMac has the latest system/firmware updates.

Hi Terry,
Sounds like a difficult situation.
Is it possible for you to try using a Ethernet cable from your iMac to the nearest Airport Express and then see if you can see/access your Airport Expresses? Wondering if you might be having a problem with the Airport on your iMac.
Is this iMac near another mac that can see/access these Airport Expresses? If not there could be interference problems.
Interference
let us know what happens....
Powerbook G4 1.67 15", 1 gig ram, 128 vram, 80 gig harddrive Mac OS X (10.4.8) Powermac G3 266 mt, Dell 5150,ibook G4, 1 gig shuffle, epson printers, airport

Can't find Base Station in Airport Admin

I had a perfectly working DSL based wireless network using Airport express, my iMac G4, and a Windows laptop. Then the phone company cut the DSL connection. After it was repaired, I reconnected everything but neither computer would connect to the Internet wirelessly. I can see the network in the pull-down menu from the Airport icon. During troubleshooting, I changed some buttons in the Airport Admin configuration pane and then poof! Airport Admin doesn't "see" the AE base station anymore. Even when I click "other" in the Airport Admin window and type in manually the AE ID number, I get an error message.
I can connect to the internet through a wired Ethernet cable from the DSL router. I have tried resetting the AE multiple times, even back to the factory default settings, to no avail. I even get a green status light from AE. I tried reinstalling the Airport Admin software from my original disc, but it won't install as it is grayed out and says "disabled" Please help.
iMac G4 Mac OS X (10.3.9) Westell "Wirespeed" DSL router

OK, if it helps anyone else, I solved my problem by: 1. Updating my Airport software. 2. Directly connecting my Airport Express with ethernet cable to my iMac; this finally allowed Airport Admin Utility to communicate with AE and allow update of its configuration. 3. Then I unplugged ethernet cable from iMac and back between AE and DSL router and restarted AE. It works!

Airport Utility does not see Base Station but I'm still online

I have an original airport base station and just downloaded Airport Utility 5.5.1
The base station is working because I'm online with it posting this thread.
But Airport Utility 5.5.1 does NOT see it...
The strange thing is that I have one of the early dome Airport Extremes here as well. That one IS recognized but the Airport Utility.
Anyone have any suggestions as to why the original Airport is not showing up in the utility even when I know it's obviously being seen by my card and connecting to the web?
Thanks
g

Did you power cycle your network as follows?
Power everything on the network down, order is not important
Wait a few minutes, then start the modem first and let it run a few moments by itself.
Then start the next device connected to the modem and let it run a few moments.
Then start each device the same way until everything is up on the network.

Airport Utility does not see base station

Hello,
I just got an Airport Extreme. I am able to connect to it from mac and pc running vista but I am not able to see the base station from the airport utility on the windows platform. I can see it from the mac. Any ideas why - am I missing something on the windows platform.
Thanks
Praveen

Thanks for your answers. I found this answer in a different thread. Once I unchecked CheckPoint VPN software - the base stations now show up in Airport Utility.
Re: iTunes 7 for Windows Vista: AirTunes won't connect to remote speakers
Posted: Jun 25, 2007 6:06 AM in response to: Vanlew Reply Email
I had same frustrating problem.
I was able finally to restore AirTunes.
In Local Area Connection Status.Properties
In the "uses the following Items" list,
Item "Check Point SecuRemote" appears.
This is the VPN CLient that was installed to let me log in to my office network from home.
Uncheck SecuRemote, OK; iTunes Speakers button shows.
Check SecuRemote, OK; iTunes Speakers button disappears.
This looks like a bug in Checkpoint Software.
In your case, something else may be interferring.
Other OS Vista 32 bit - SecuRemote beta for Vista

Airport Extreme utility does not see base station.

The utility doesn't see the base station, yet I can connect and surf the internet. I have noticed that the light is flashing yellow, but I don't know how to stop it or turn it to green. I am using XP.

If you have wireless turned on and you do not have security enabled, it will flash amber. You can over ride the flashing amber in the utility, or if you are hardwired, just turn the wireless function off.

LAN not seeing Base Station

My snow base station can't be seen even with a LAN connection between my iMac and the Base Station. What gives? Yes, I have done a hard restart. When in Admin utility I get a message that either says "Connection failed," or that there is no Base Station available. Is my snow base station a gonn'r or something?

Yes, H.B., that is correct. A week ago, my two laptops suddenly did not pick up the Airport; the message, "You are not connected to the Internet" would appear in my Safari window. Then, my iMac, which is connected to the Internet through the LAN/WAN connections would not connect either. Unplugging the cable modem and Airport Base Station for a time (and then restarting it all), would fix the problem for about ten minutes. But then, the Airport signal would disappear again. We have no new phones or other devices that would interfere. And, if it were a neighbor's device, I doubt, the restarts would give me ten minutes of uninterrupted signal anyway. So, I will try the process you posted. Anyone else got ideas, let me know. Again, maybe this base station is broke down. I will post a follow-up when I try a couple new things. Thanks.

My Airport Base Station does not appear in the Airport Admin Utility

I cannot see my airport extreme base station in the Airport Admin Utility nor in Airport Setup Assistant via Airport. It worked yesterday but when I was trying to set up a network something must have changed but I don't know what it is. (The setup didn't work so I am only using one base station right now.) The only way I can configure/reconfigure the base station is by physically connecting via an ethernet cable. Then no problem. I have two computers and neither can access the base station with Airport Admin Utility via Airport. I have installed the latest Airport Update but nothing has changed. What happened?

You should be able to use the second Airport Extreme
Base Station as a wireless print server. What I
suggest you do is:
1. run the Airport Admin Utility and clean up
settings on your existing Base Station:
- under the Airport tab, make sure you have not
selected to "create a closed network"
- under the Access Control tab, clear out all
settings
- under the WDS tab, clear out all settings
- under the Network tab, make sure the box is checked
to "Distribute IP addresses" and "Share a single IP
address using DHCP and NAT".
- update settings to the Base Station if you changed
anything.
2. do a hard reset of your second base station per:
http://docs.info.apple.com/article.html?artnum=107451
3. for now, put both base stations and the Mac in the
same room. Run the Airport Setup Assistant, and use
its guidance to configure the second base station as
a new base station that "extends" the wireless
network of your main base station.
That should do it.
Thanks very much. The printer works great from both computers via my second airport base station. And I can see both my base stations in the Airport Admin Utility.

Wireless encryption when Admin Utility can't see base station

I am running an iMac G5 circa 2006 and an iBook from 2001. I have an old-school Airport Extreme base station (the one that looks like a little spaceship). The base station is connected to a cable modem. The signal is great, I can get on the Internet no problem, but neither computer recognizes the base station in Airport Admin Utility. No base stations come up, so I can't configure the base station to encrypt my signal.
I tried implementing a WEP through the Sharing tab, but that didn't work. My signal is still unsecured.
Any suggestions?

There are several 'old-school' AirPort Extreme Base Stations (AEBS) models. Graphite, Dual Ethernet (Snow), and the current AEBS.
Sorry but that is not quite true.
The graphite AirPort base station (ABS) and Dual Ethernet (aka snow) ABS are NOT AirPort Extreme base station (AEBS). They operate at 802.11b.
But... before this week there were 3 different versions of the AEBS. You can see the differences between those in the table at www.ifelix.co.uk/tech/1301.html

Airport Express Base Station doesn't appear in AirPort Admin Utility list

Hi,
After applying the "Security Update 2007-003" I had the following problem and can't solve it:
Now I can't find anymore my Airport Express base station under the list of Base stations in Airport Admin Utility and am also having problems while printing wireless, if the printer goes to sleep mode he doesn't wake up automatically anymore to do the job, every time I have to close it and open it again.
I can't find a solution for this problem, please HELP!
Thanks,
Macuser

"it was downloaded by the software update"
No problem then. Apparently there WAS such an update, but I missed it and it's been deleted from the list of available downloads, as you can clearly see.
There is now a new "Security Update 2007-004" for Tiger, and I think it's safe to assume that this will help correct your problems.
If your problems still exist afterwards, you will want to reset the AirPort Express unit to factory settings and erase all current configuration profiles. Do that by holding in the reset button with a straightened paper clip while plugging the unit into a convenient electrical receptacle. Open the utility "AirPort Setup Assistant" and choose to "Set up a new AirPort Base Station" and proceed. After successful completion, unplug and relocate the AirPort Express to its usual location.

Airport admin utility

When I open airport admin utility, the window 'select base station' opens but I can''t see my base station or anything at all, it's just empty, like no one lives there.
I have 2 emac's, 1-G5 dual 2, 1 G4, 1- PS3 and a HP Photosmart 7140 all on a WEP network (13 digit password for the PS3).
It all works perfectly except my printer does not work on the wireless anymore. Thats why I'm trying to see whats in the 'airport admin utility'.
What gives? Thanks to anyone.
Mac OS X (10.4.8)
1-imac core duo 2.1, 1- G5 dual 2.0, 2 emacs, 1-G4/ 400 Mac OS X (10.4.8)

I am experiencing the exact same problem with the exact same AE base station. At one point today, even though my internet connection stayed up, this problem began. I first notice that iTunes had dropped my wirelss network airtunes speakers, then I proceeded to trouble shoot, and discovered I could not load the base station configuration settings in the Admin Utility, nor could the Utility find the Base Station via scan. Entering IP address returned an error message communicating with the base station. This communication error came up when I tried to update the firmware, with (-8) indicated.
Plugging the ethernet cable directly from my PowerBook to the base station returned an error reading the configuration. It appears that the base station has lost the ability to maintain an IP address, or possbly database corruption.
Any experience with this or ideas, anyone? I'm not beyond buying the new one to solve this problem, the base station in question is around 3 years old.

Where is airport admin utility for lion

There does not seem to be an airport admin utility for airport extreme, I only have the airport utililty that doesn't seem to allow any setup changes. It also does not give options for set up changes when there is no green light for the base station.

Hi - to get the full featured Airport Utility 5.6 for Lion, go to the following link for the download - you can keep 6.1 and 5.6 on your computer.
http://support.apple.com/kb/DL1482
Use it to configure the Extreme when you have problems.
Charlie

Airport Admin Utility, iTunes, Airfoil can't see AE base station

I know this is not a new topic, but I can't find an answer in any of the other threads. With other users the problem seemed to "magically" go away. I have not been so lucky yet.
Airport Admin Utility can't see my AE base station but I can find it using "other" and typing in the IP address. I was able to update the firmware to 6.3 (again using "other" and typing in the IP address since the fw updater couldn't see it either). I can see it (with it's name displayed) with my router software. However, it does not show up in iTunes or Airfoil either.
The base station is connected via ethernet to my home network. I tried rebooting the computer, restarting the base station, I also tried a hard reset on the base. I do not have "distribute ip address" checked. I do have "enable Airtunes" checked. The firmware on my Linksys router is up-to-date and not a hack. I'm running OS X v10.4.5 on a Dual 1.42 GHz PowerMac G4.
Thanks in advance.
Dual 1.42 GHz PPC G4, 1.42GHz Mac Mini Mac OS X (10.4.5)

okay, I connected the AE base directly to the PowerMac with the ethernet cable and it showed up in everything (Airport Admin Utility and iTunes). So I guess my problem is with the router. What do I do now? This router is only a couple of months old.
When you suggested I disable DHCP, did you mean in the AE settings or on my router? As I mentioned initially, I do not have "distribute ip addresses" set up on the AE base. After reconnecting the AE base to the router, I tried disabling DHCP on the router and that didn't fix the problem.

Not seeing base station in Airport Admin Utility

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