Not seeing new Creative Cloud files in Adobe Ideas

I have downloaded the new Adobe Illustrator Draw program as was suggested when I opened up Adobe Ideas. I am having trouble getting my Creative Cloud files to sync in Adobe Ideas. I have created a new folder and placed these new files in that folder, thinking that might help jolt the sync to happen. I have also closed out the Adobe Ideas app and restarted my iPad. I don't have a "sync now" button in Adobe Ideas--didn't there used to be a button like that in Adobe Ideas? (I am also not able to "fetch" any new files in Adobe Illustrator Draw--the "Fetch files" button is grayed out and won't let me click it.) Thank you for any help.

The latest version of Adobe Ideas (2.9.1) does not have automatic synchronization. Transferring files from Ideas to Creative Cloud and vice versa now requires manual steps.
To copy files to the Creative Cloud, go to the organizer view and tap the cloud button in the top right of the screen. This will prompt you to select the files you want to copy. Once you select one or more files, tap the Copy button. This will bring up a file browser that shows your files on Creative Cloud. Tap the Copy button again to confirm where you want to copy the files to.
To download files from Creative Cloud to Ideas, tap the "New From File" button at the bottom of the organizer view. (This button has an image icon with a '+' next to it.) Tap "Creative Cloud" from the popup menu. This will bring up a file browser that shows your files on Creative Cloud. If you tap on a .idea file, the file will be copied to your iPad and bring you into sketch mode with that file.
As for Draw, the "Fetch All Files" is not designed to ever be grayed out. Could you send a screenshot so we can diagnose why it is not tappable in your case?
Hope that helps,
Frank
Ideas Engineering

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