Not seeing parameter values in SBO while running a crystal report w/Zebra

I am using the crystal reports addon for SAP Business One.  I created a report which prints a label (1"x3") on a zebra thermal printer.  If I run the report within SAP Business One with a default printer other then the zebra printer I see the drop downs for the parameter values.  However when I select the values and print it , the label does not print correctly.  It appears as if crystal thinks the label is 3"x1".  If I try to run the report with the zebra printer as a default printer within SAP Business One, the drop downs for selecting the parameters are gone.
If I run the report within crystal 2008 directly, I have no problems with printing the label properly as long as the Zebra Printer is not the default printer.  I have updated crystal 2008 with all available service packs and updates.  I have made registry entries on the server and workstations to allow more than enough values to be seen in the parameter dropdowns.
Does anyone have any idea why the report will not work when being executed within SAP Business One?

Susan,
I'm not sure if the attached thread is relevant for you? I am also searching related to issues with Zebra, although mine are with PLD.
Re: Crystal Reports viewer(runtime) barcode printing problem

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