Not showing in iTunes / Safe Mode issues

Hi, sorry this is going to be long winded and confused!
My (clueless) father has bought a Shuffle in the short term to use as a flash drive to rescue files from his PC that is about to die. I'm not on the spot and am trying to provide phone support but I'm not too familiar with Windows XP and could do with some opinions.
Firstly, he plugged it into my brother's PC that is already running a Mini. The Shuffle showed up as a flash drive but not in iTunes. My brother probably hasn't updated any iPod software since May when he bought it. Do you think that a software update would show up the iPS in iTunes?
Secondly, the PC that he needs to rescue can only be run in safe mode. We tested out the Mini on another PC running in safe mode and it showed up as a drive so were were expecting that the Shuffle would. I assume that no software can be installed on the PC in this mode and apparently the Shuffle won't show up on the sick PC in any form. The sick PC has no iPod/iTunes software at all at the moment. any ideas?
Sorry for the complicated post. He's driving me insane on the phone...!
Thanks for any help!
Sarah

An update of the iPod software fixed the iTunes problem.
The Shuffle shows up in the 'safe mode with networking' option on Windows XP after getting it onto iTunes and enabling it as a disk

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    7/30/12 8:52:54.459 AM CalendarAgent[202]: [com.apple.calendar.store.log.caldav.queue] [Account refresh failed with error: Error Domain=NSURLErrorDomain Code=-1009 "The Internet connection appears to be offline." UserInfo=0x7f8b0c084f70 {NSUnderlyingError=0x7f8b10a128d0 "The Internet connection appears to be offline.", NSErrorFailingURLStringKey=https://david%[email protected]/principals///david%[email protected]/principals/, NSErrorFailingURLKey=https://david%[email protected]/principals///david%[email protected]/principals/, AccountName=iCloud, CalDAVErrFromRefresh=YES, NSLocalizedDescription=The Internet connection appears to be offline.}]
    7/30/12 8:52:56.000 AM kernel[0]: Intel82574L::timeoutHandler - no link - reset the chipset once  1face001, 0
    7/30/12 8:52:57.000 AM kernel[0]: Intel82574L::setLinkStatus - not active  1face001, 0
    7/30/12 8:52:57.000 AM kernel[0]: Intel82574L::setLinkStatus - not active  1face001, 0
    7/30/12 8:52:57.000 AM kernel[0]: Intel82574L::setLinkStatus - not active  1face001, 0
    7/30/12 8:52:57.000 AM kernel[0]: Graphics suppressed 10340 ms
    7/30/12 8:52:57.341 AM configd[17]: network changed: v4(en0+:192.168.1.4) DNS+ Proxy+ SMB
    7/30/12 8:52:57.354 AM configd[17]: network changed: v4(en0-:192.168.1.4) DNS- Proxy- SMB
    7/30/12 8:52:57.355 AM blued[84]: kBTXPCUpdateUserPreferences gConsoleUserUID = 501
    7/30/12 8:52:57.000 AM kernel[0]: [ffffff805f8e4c00][BNBTrackpadDevice::init][75.15] init is complete
    7/30/12 8:52:57.000 AM kernel[0]: [ffffff805f8e4c00][BNBTrackpadDevice::handleStart][75.15] returning 1
    7/30/12 8:52:57.000 AM kernel[0]: [ffffff805f91b800][AppleMultitouchHIDEventDriver::start] entered
    7/30/12 8:52:57.000 AM kernel[0]: [ffffff805f95c600][AppleMultitouchDevice::start] entered
    7/30/12 8:52:58.354 AM configd[17]: network changed: v4(en0+:192.168.1.4) DNS+ Proxy+ SMB
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    7/30/12 8:53:33.000 AM kernel[0]: Intel82574L::setLinkStatus - not active  1face001, 0
    7/30/12 8:53:33.000 AM kernel[0]: Intel82574L::setLinkStatus - not active  1face000, 0
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    7/30/12 8:53:33.000 AM kernel[0]: [ffffff805f95c600][AppleMultitouchDevice::stop] entered
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    7/30/12 8:57:51.000 AM kernel[0]: Intel82574L::setLinkStatus - not active  1face000, 0
    7/30/12 8:57:51.000 AM kernel[0]: Intel82574L::setLinkStatus - not active  1face001, 0
    7/30/12 8:57:51.000 AM kernel[0]: Intel82574L::setLinkStatus - not active  1face000, 0
    7/30/12 8:57:51.435 AM configd[17]: network changed: v4(en0-:192.168.1.4) DNS- Proxy- SMB
    7/30/12 8:57:54.000 AM kernel[0]: Ethernet [Intel82574L]: Link up on en0, 1-Gigabit, Full-duplex, Symmetric flow-control, Debug [796d,af48,0de1,0200,cde1,3c00]
    7/30/12 8:57:54.000 AM kernel[0]: Intel82574L::setLinkStatus - active  1face000, b
    7/30/12 8:57:58.228 AM fseventsd[76]: SLOWDOWN: client 0x7f8a4e007c00 (pid 2824) sleeping due to too many errors (num usleeps 299)
    7/30/12 8:57:58.462 AM CalendarAgent[202]: [com.apple.calendar.store.log.caldav.queue] [Account refresh failed with error: Error Domain=NSURLErrorDomain Code=-1009 "The Internet connection appears to be offline." UserInfo=0x7f8b0d295160 {NSUnderlyingError=0x7f8b0b4bd590 "The Internet connection appears to be offline.", NSErrorFailingURLStringKey=https://david%[email protected]/principals///david%[email protected]/principals/, NSErrorFailingURLKey=https://david%[email protected]/principals///david%[email protected]/principals/, AccountName=iCloud, CalDAVErrFromRefresh=YES, NSLocalizedDescription=The Internet connection appears to be offline.}]
    7/30/12 8:58:01.000 AM kernel[0]: Intel82574L::timeoutHandler - no link - reset the chipset once  1face001, 0
    7/30/12 8:58:01.000 AM kernel[0]: Intel82574L::setLinkStatus - not active  1face001, 0
    7/30/12 8:58:01.000 AM kernel[0]: Intel82574L::setLinkStatus - not active  1face001, 0
    7/30/12 8:58:01.213 AM configd[17]: network changed: v4(en0+:192.168.1.4) DNS+ Proxy+ SMB
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    7/30/12 8:58:01.000 AM kernel[0]: [ffffff805f985a00][AppleMultitouchDevice::start] entered
    7/30/12 8:58:02.225 AM configd[17]: network changed: v4(en0+:192.168.1.4) DNS+ Proxy+ SMB
    7/30/12 8:58:02.229 AM mDNSResponder[67]: mDNS_RegisterInterface: Frequent transitions for interface en0 (192.168.1.4)
    7/30/12 8:58:37.000 AM kernel[0]: Intel82574L::setLinkStatus - not active  1face001, 0
    7/30/12 8:58:37.000 AM kernel[0]: Intel82574L::setLinkStatus - not active  1face000, 0
    7/30/12 8:58:37.000 AM kernel[0]: [ffffff805f985a00][AppleMultitouchDevice::willTerminate] entered
    7/30/12 8:58:37.000 AM kernel[0]: [ffffff805f985a00][AppleMultitouchDevice::stop] entered
    7/30/12 8:58:37.000 AM kernel[0]: Wake reason: ? (Network)
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    And will not start up in safe mode. I have reset PRAM and SMC. Also restarted with no startup items, no luck. Had the problem of waking from sleep and not shutting down in 10.7, updated to 10.8 hoping for fix, no luck. Any help would be appreciated.
    Thanks

    Hi, this log has some similarities to my ipod touch which seems to be not sleeping properly due to wireless issues. Can I check - are you using a wifi connection - if so have you tried ethernet?
    log entries below ...
    Sep  5 00:28:58 Peters-iPod mDNSResponder[34] <Error>: mDNS_RegisterInterface: Frequent transitions for interface en0 (FE80:0000:0000:0000:5AB0:35FF:FE35:C9B7)
    Sep  5 00:28:58 Peters-iPod mDNSResponder[34] <Error>: mDNS_RegisterInterface: Frequent transitions for interface en0 (192.168.0.95)
    Sep  5 00:28:58 Peters-iPod configd[44] <Notice>: network configuration changed.
    Sep  5 00:28:58 Peters-iPod UserEventAgent[12] <Warning>: DEBUG: Changing WiFi state: 1
    Sep  5 00:29:27 Peters-iPod kernel[0] <Debug>: AppleBCMWLANCore::handleTransferError(): SDIO Cmd Timeout, 1, 1
    Sep  5 00:29:27 Peters-iPod kernel[0] <Debug>: AppleBCMWLANBusInterfaceSdio::enableHTClock(): Failed to read HT Clock register, SDIO Cmd Timeout
    Sep  5 00:29:27 Peters-iPod kernel[0] <Debug>: AppleBCMWLANBusInterfaceSdio::retainClocks() Failed to enable HT Clock, SDIO Cmd Timeout
    Sep  5 00:29:27 Peters-iPod kernel[0] <Debug>: AppleBCMWLANBusInterfaceSdio::txPacket() Unable to wake bus; error SDIO Cmd Timeout
    Sep  5 00:29:27 Peters-iPod kernel[0] <Debug>: AppleBCMWLANCore::handleTransferError(): SDIO Cmd Timeout, 1, 2
    Sep  5 00:29:27 Peters-iPod kernel[0] <Debug>: AppleBCMWLANBusInterfaceSdio::disableHTClock(): Failed to write HT Clock register, SDIO Cmd Timeout
    Sep  5 00:29:27 Peters-iPod kernel[0] <Debug>: AppleBCMWLANBusInterfaceSdio::releaseClocks(): Failed to disable HT clock: SDIO Cmd Timeout
    Sep  5 00:29:27 Peters-iPod kernel[0] <Debug>: AppleBCMWLANCmdManager::processPendingList(): Failed to send sync command WLC_GET_BSS_INFO (136) to device, SDIO Cmd Timeout. transID 48928, respLen 1152.
    Sep  5 00:29:27 Peters-iPod kernel[0] <Debug>: AppleBCMWLANNetManager::updateBSSInfo(): WLC_GET_BSS_INFO Failed SDIO Cmd Timeout
    Sep  5 00:29:32 Peters-iPod kernel[0] <Debug>: AppleBCMWLANCore::handleTransferError(): SDIO Cmd Timeout, 1, 3
    Sep  5 00:29:32 Peters-iPod kernel[0] <Debug>: AppleBCMWLANBusInterfaceSdio::enableHTClock(): Failed to read HT Clock register, SDIO Cmd Timeout
    Sep  5 00:29:32 Peters-iPod kernel[0] <Debug>: AppleBCMWLANBusInterfaceSdio::retainClocks() Failed to enable HT Clock, SDIO Cmd Timeout
    Sep  5 00:29:32 Peters-iPod kernel[0] <Debug>: AppleBCMWLANBusInterfaceSdio::txPacket() Unable to wake bus; error SDIO Cmd Timeout
    Sep  5 00:29:32 Peters-iPod kernel[0] <Debug>: AppleBCMWLANCore::handleTransferError(): SDIO Cmd Timeout, 1, 4
    Sep  5 00:29:32 Peters-iPod kernel[0] <Debug>: AppleBCMWLANBusInterfaceSdio::disableHTClock(): Failed to write HT Clock register, SDIO Cmd Timeout
    Sep  5 00:29:32 Peters-iPod kernel[0] <Debug>: AppleBCMWLANBusInterfaceSdio::releaseClocks(): Failed to disable HT clock: SDIO Cmd Timeout
    Sep  5 00:29:32 Peters-iPod kernel[0] <Debug>: AppleBCMWLANCmdManager::processPendingList(): Failed to send sync command WLC_GET_BSS_INFO (136) to device, SDIO Cmd Timeout. transID 48929, respLen 1152.
    Sep  5 00:29:32 Peters-iPod kernel[0] <Debug>: AppleBCMWLANNetManager::updateBSSInfo(): WLC_GET_BSS_INFO Failed SDIO Cmd Timeout
    Sep  5 00:29:35 Peters-iPod kernel[0] <Debug>: AppleBCMWLANCore::handleTransferError(): SDIO Cmd Timeout, 1, 5
    Sep  5 00:29:35 Peters-iPod kernel[0] <Debug>: AppleBCMWLANCore::dumpDebugInfo(): CRITICAL ERROR: handleTransferError
    Sep  5 00:29:35 Peters-iPod kernel[0] <Debug>: AppleBCMWLANBusInterfaceSdio::logState(): Tx: seq 185, credit 191, flow 0x0; Rx: seq 167
    Sep  5 00:29:35 Peters-iPod kernel[0] <Debug>: AppleBCMWLANBusInterfaceSdio::logState(): state 0x23, sd-clk +1, sd-rate 20250000 Hz
    Sep  5 00:29:35 Peters-iPod kernel[0] <Debug>: AppleBCMWLANBusInterfaceSdio::logClockState(): Failed to read HT Clock register, SDIO Cmd Timeout
    Sep  5 00:29:35 Peters-iPod kernel[0] <Debug>: AppleBCMWLANCore::handleTransferError(): Triggered Watchdog after 6 errors (last was SDIO Cmd Timeout)
    Sep  5 00:29:35 Peters-iPod kernel[0] <Debug>: AppleBCMWLANBusInterfaceSdio::enableHTClock(): Failed to read HT Clock register, SDIO Cmd Timeout
    Sep  5 00:29:35 Peters-iPod kernel[0] <Debug>: AppleBCMWLANBusInterfaceSdio::retainClocks() Failed to enable HT Clock, SDIO Cmd Timeout
    Sep  5 00:29:35 Peters-iPod kernel[0] <Debug>: AppleBCMWLANBusInterfaceSdio::txPacketChain() Unable to wake bus; error SDIO Cmd Timeout
    Sep  5 00:29:35 Peters-iPod kernel[0] <Debug>: AppleBCMWLANCore::handleTransferError(): SDIO Cmd Timeout, 1, 0
    Sep  5 00:29:35 Peters-iPod kernel[0] <Debug>: AppleBCMWLANBusInterfaceSdio::disableHTClock(): Failed to write HT Clock register, SDIO Cmd Timeout
    Sep  5 00:29:35 Peters-iPod kernel[0] <Debug>: AppleBCMWLANBusInterfaceSdio::releaseClocks(): Failed to disable HT clock: SDIO Cmd Timeout
    Sep  5 00:29:35 Peters-iPod kernel[0] <Debug>: AppleBCMWLANCore::doOutputPacketChain(): Packet transmission failure: SDIO Cmd Timeout
    Sep  5 00:29:35 Peters-iPod kernel[0] <Debug>: AppleBCMWLANCore::handleWatchdogTimeout(): Watchdog timer fired
    Sep  5 00:29:35 Peters-iPod kernel[0] <Debug>: AppleBCMWLANCore::watchDogReset(): fStateFlags(0x140E3), thread(00040532)
    Sep  5 00:29:35 Peters-iPod kernel[0] <Debug>: AppleBCMWLANCore::halt()
    Sep  5 00:29:35 Peters-iPod kernel[0] <Debug>: AppleBCMWLAN Left BSS:       @ 0xc11a7a00, BSSID = 00:18:4d:67:54:12, rssi = -45, rate = 54 (100%), channel =  7, encryption = 0x8, ap = 1, failures =   0, age = 39, ssid[ 9] = "polarbear"
    Sep  5 00:29:35 Peters-iPod kernel[0] <Debug>: AirPort: Link Down on en0. Reason 1 (Unspecified).
    Sep  5 00:29:35 Peters-iPod kernel[0] <Debug>: AppleBCMWLANBusInterfaceSdio::powerOn()
    Sep  5 00:29:36 Peters-iPod kernel[0] <Debug>: AppleBCMWLANChipManagerSdio4329::downloadFirmware(): start
    Sep  5 00:29:36 Peters-iPod kernel[0] <Debug>: AppleBCMWLANChipManagerSdio4329::downloadFirmware(): finish
    Sep  5 00:29:36 Peters-iPod kernel[0] <Debug>: BCMWLAN Firmware Version: wl0: Aug 26 2011 02:34:35 version 4.221.54.22
    Sep  5 00:29:36 Peters-iPod kernel[0] <Debug>: nvram file version 4.221.54.22
    Sep  5 00:29:36 Peters-iPod kernel[0] <Debug>: AppleBCMWLANCore::initFirmware(): country code set to XX2
    Sep  5 00:29:36 Peters-iPod kernel[0] <Debug>: AppleBCMWLANCore::initFirmware(): Packet glomming ON (mode=7)
    Sep  5 00:29:36 Peters-iPod wifid[13] <Error>: WiFi:[368494176.616677]: Processing link event DOWN
    Sep  5 00:29:37 Peters-iPod kernel[0] <Debug>: AppleBCMWLANCore::initFirmware(): There was an existing PNO config, reprogramming
    Sep  5 00:29:37 Peters-iPod kernel[0] <Debug>: AppleBCMWLANCore:initFirmware(): 2469 RoamScan feature is not enabled for this platform
    Sep  5 00:29:37 Peters-iPod kernel[0] <Debug>: AppleBCMWLANCore::initFirmware(): successful initialization
    Sep  5 00:29:37 Peters-iPod kernel[0] <Debug>: AppleBCMWLANCore:initFirmware(): 2496 PropTxStatus feature is not enabled for this platform
    Sep  5 00:29:37 Peters-iPod kernel[0] <Debug>: AppleBCMWLANCore::powerOn(): stateFlags(40e3)
    Sep  5 00:29:37 Peters-iPod kernel[0] <Debug>: AppleBCMWLANBusInterfaceSdio::powerOn()
    Sep  5 00:29:37 Peters-iPod UserEventAgent[12] <Warning>: DEBUG: Changing WiFi state: 0
    Sep  5 00:29:37 Peters-iPod configd[44] <Notice>: network configuration changed.
    Sep  5 00:29:37 Peters-iPod mDNSResponder[34] <Error>: DeregisterInterface: Frequent transitions for interface en0 (192.168.0.95)
    Sep  5 00:29:37 Peters-iPod apsd[49] <Warning>: <APSCourier: 0x17a190>: Stream error occurred for <APSTCPStream: 0xfe95de0>: Error Domain=NSPOSIXErrorDomain Code=57 "The operation couldn’-t -b-e -c-o-m-p-l-e-t-e-d-. -S-o-c-k-e-t -i-s -n-o-t -c-o-n-n-e-c-t-e-d-" -U-s-e-r-I-n-f-o-=-0-x-1-8-2-5-e-0 -{-}
    Sep  5 00:29:37 Peters-iPod apsd[49] <Warning>: <APSCourier: 0x17a190>: Stream error occurred for <APSTCPStream: 0xfe95e40>: Error Domain=kCFErrorDomainCFNetwork Code=2 "The operation couldn’-t -b-e -c-o-m-p-l-e-t-e-d-. -(-k-C-F-E-r-r-o-r-D-o-m-a-i-n-C-F-N-e-t-w-o-r-k -e-r-r-o-r -2-.-)-" -U-s-e-r-I-n-f-o-=-0-x-f-e-8-e-2-4-0 -{-k-C-F-G-e-t-A-d-d-r-I-n-f-o-F-a-i-l-u-r-e-K-e-y-=-8-}
    Sep  5 00:29:39 Peters-iPod wifid[13] <Error>: WiFi:[368494179.091333]: Processing link event UP
    Sep  5 00:29:39 Peters-iPod kernel[0] <Debug>: AppleBCMWLANCore::setASSOCIATE() [wifid]:  lowerAuth = AUTHTYPE_OPEN, upperAuth = AUTHTYPE_WPA2_PSK, key = CIPHER_PMK , don't disassociate    .
    Sep  5 00:29:39 Peters-iPod kernel[0] <Debug>: [139978.345418625]: AppleBCMWLANNetManager::prepareToBringUpLink(): Delaying powersave entry in order to get an IP address
    Sep  5 00:29:39 Peters-iPod kernel[0] <Debug>: AppleBCMWLAN Joined BSS:     @ 0xc067f800, BSSID = 00:18:4d:67:54:12, rssi = -49, rate = 54 (100%), channel =  7, encryption = 0x8, ap = 1, failures =   0, age = 1, ssid[ 9] = "polarbear"
    Sep  5 00:29:39 Peters-iPod kernel[0] <Debug>: AirPort: Link Up on en0
    Sep  5 00:29:39 Peters-iPod kernel[0] <Debug>: en0: BSSID changed to 00:18:4d:67:54:12
    Sep  5 00:29:39 Peters-iPod kernel[0] <Debug>: AppleBCMWLANJoinManager::handleSupplicantEvent(): status = 6, reason = 0, flags = 0x0, authtype = 0, addr = 00:00:00:00:00:00
    Sep  5 00:29:40 Peters-iPod kernel[0] <Debug>: [139980.075593458]: AppleBCMWLANNetManager::receivedIPv4Address(): Received address 192.168.0.95, entering powersave mode 2
    Sep  5 00:29:40 Peters-iPod configd[44] <Notice>: network configuration changed.
    Sep  5 00:29:40 Peters-iPod configd[44] <Notice>: Captive: en0: Not probing 'polarbear' (protected network)
    Sep  5 00:29:40 Peters-iPod mDNSResponder[34] <Error>: mDNS_RegisterInterface: Frequent transitions for interface en0 (FE80:0000:0000:0000:5AB0:35FF:FE35:C9B7)
    Sep  5 00:29:40 Peters-iPod mDNSResponder[34] <Error>: mDNS_RegisterInterface: Frequent transitions for interface en0 (192.168.0.95)
    Sep  5 00:29:40 Peters-iPod configd[44] <Notice>: network configuration changed.
    Sep  5 00:29:41 Peters-iPod UserEventAgent[12] <Warning>: DEBUG: Changing WiFi state: 1

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