Not showing movie in menu

My Apple tv does not show the movie or tv series in the menu, so assume it is not able to contact itunes. I have access to internet, as I can watch youtube clips on it.
Anybody have had this problem before? I have not changed any password etc in itunes lately, and I can use the same apple ID from my Ipad.

I absolutely love the TV also but I am about to return it. It is driving me crazy. My biggest two gripes about it.
1. It is not being recognized by my computer. I have restarted everything many times and removed everything from my network and tried to re add it but it just doesn't help.
2. I always have to resync everything because I have all my media on an external hard drive which is attached to my time capsule. I am constantly having to put in my password (for the time capsule) to make my computer hook up again with the external drive. It is infuriating. Whenever I try to watch a TV show (The Office recently) it says "file format not recognized). I have to go and re enter my password and then resync the TV.
Can anyone answer this question? How do I get iTunes to recognize TV?

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