NOT SOLVED!!! Can't update iPhone through iTunes!!!!

I have the latest iTunes (10.1) running on a 3.06 Ghz iMac running 10.6.5 and when I hook up my 3GS phone (which shows it to have Version 3.1.3 (7E18)), iTunes will say I have the latest version of the iPhone software. What is going on? Any advice on what to do?
The phone is acting buggy. I can't access my mail server, it keeps saying that my username or password is incorrect, even though I have tested it on other machines, triple-checked what I have input, it keeps saying "Cannot Get Mail". Also it doesn't allow me to type very well, sometimes some of the buttons don't register.
VERY FRUSTRATING!!!!
any advice would be greatly appreciated. thanks.

bubbalauren wrote:
I have the latest iTunes (10.1) running on a 3.06 Ghz iMac running 10.6.5 and when I hook up my 3GS phone (which shows it to have Version 3.1.3 (7E18)), iTunes will say I have the latest version of the iPhone software. What is going on? Any advice on what to do?
It just occurred to me. Delete the version 3.1.3 file from Downloads and then do a Restore in iTunes. iTunes will then have to go to the server for a new update file and should get 4.2.1.

Similar Messages

  • Can't update iPhone through iTunes

    Odd development. I want to update my iPhone 3GS to 4.2 as I'm running 4.1. I go to iTunes, click on my phone icon, see that it says that there is a new update for iPhone and to click "update" to download. I click the button and after a few seconds I get the error message "You currently have the latest version of iTunes". I've unplugged and tried this several times, and I always get the same error. The update button I'm clicking is directly beside the message saying there is new software to download.
    Any ideas? This has never happened before.

    Hello Dave@Streets, this is a forum link for purchase info: macjack post.
    It is best to look and search in other catagories such as Mac OS X 10.4, Mac OS X 10.5 or PowerMac.
    Select the +more options+ above Logout after choosing the catagory you want to search. I have a PowerPC CPU also so I too can only go to Mac OS X 10.5. From what I have gathered so far: Max out your RAM, Back-up to an external firewire HD, and check requirements for iTunes 10 and Mac OS X 10.5 for your system.
    Good Luck,
    A

  • Can't update iPhone with iTunes

    Hi everyone,
    I've recently downloaded the most recent update for the iPhone 3GS and tried to install it today. Every time I try to update the phone, the message "The iPhone "Sian's iPhone" could not be updated. This device isn't eligible for the requested build" appears. (See below)
    My iPhone isn't jailbroken, my iTunes software is up-to-date (10.2.2) and my laptop's software is up-to-date (Mac OS X 10.6.7).
    I've never had this problem before... Sometimes when I plug my phone into the wall or in the laptop it says "Charging is not supported with this accessory" even though I'm using genuine Apple accessories, etc. I'm not sure if this helps you determine the issue.
    Thanks in advance to anyone who can help me update my iPhone!

    Here's what is mentioned for your error in the updated version (June 22nd) of iTunes: Specific update-and-restore error messages and advanced troubleshooting
    Don't forget to update iTunes, the newest version is 10.3.1 Maybe a different USB cable is also worth a try.
    This device is not eligible for the requested build: Also sometimes displayed as an error 3194. If you receive this error, update to the latest version of iTunes. If you do have the latest version of iTunes, this can occur when you attempt to restore using an older .ipsw file. Try restoring in a new user to ensure that iTunes downloads a new IPSW. 3rd party security software or router security settings can also cause this issue, to resolve please follow Troubleshooting security software issues. Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see  iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod; follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store.
    Message was edited by: Ingo2711

  • I deleted my device from icloud online so i can reset my iphone through itunes after the device was updated and it is not recognising the password,however itunes keep saying "find my iphone app" is preventing it from resetting ?

    help please

    Read through this article to find if your device has an activation lock.
    http://www.macworld.com/article/2048739/get-to-know-ios-7-activation-lock.html
    If this is what you have - the news is bad:
    http://www.cultofmac.com/246755/why-ios-7s-activation-lock-is-a-disaster-waiting -to-happen/

  • Can't update iPhone from iTunes

    I am trying to update my iPhone to version 4.2, using iTunes 9.2.1
    Everytime I press "update" for iPhone, a window comes up with: Your current version of iTunes is updated. There is no option to back up or update my iphone.
    Any ideas anyone ?

    You don't have to give up on iPhone, just on buying Macintosh computers. I ran into the (awful) 10.4 ceiling/forced upgrade myself and solved it by using a really old computer I had running Windox XP. There are no limitations for that and you can get the latest iPhone updates. In this case, Apple totally screwed people that own Macs.
    As for 'on-costs' there's a ton of free anti-virus and anti-spyware solutions, RestlessFool. Why don't you put down the Apple crack pipe for a second and try being actually helpful on a support forum, eh?
    For those that don't have an old PC laying around, check out this link for how to download and manually install older iOS updates (you do not need to jailbreak to do this) - I did this for a friend to get them 4.1 update when running OS 10.4.11 and iTunes 9.2.1 -
    http://www.techhail.com/iphone/manually-install-ios-4-firmware-update-on-iphone- ipod-touch/5179
    See RestlessFool? Helpful! Not being a *****! Cheers!

  • HT4061 Can't restore iphone through itunes please help!

    I messed up my password because i was drunk when I changed it. It now says my iPhones disabled and I should connect to itunes. I restored it several times but the iphone cuts off half way through and says I need a password to connect it to itunes! I didn't sync my phone but I still connected it to itunes fine. I have read and tired everything even restoring it in dfu mode. Nothing is working. Im travelling and can't take it to an apple store!
    Please help.
    Thank you x

    http://support.apple.com/kb/ht1212 follow the instructions for not having synced.

  • I need to reactivate my iphone. how can i do that through itunes?

    Verizon told me that I can activate my iphone through itunes but I don't see where to do that. Help?

    You cannot do this using IMEI.
    If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support
    Report a lost or stolen Apple product - Apple Support

  • I can not restore my iphone through iTunes

    I can not restore my iphone through iTunes , it gives you can not restore error accured 3194

    This often happens with Jailbroken phones.  If that's the case, we can't support you in these forums as it is against the terms of use.  This is Apple's information on error 3194:
    This device is not eligible for the requested build: Also sometimes displayed as an "error 3194." If you receive this alert, update to the latest version of iTunes. Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
    Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. First you must uninstall the unauthorized modification software from the computer, then edit out the "gs.apple.com" redirect from the hosts file, and then restart the computer for the host file changes to take affect.  For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart. Also, using an older or modified .ipsw file can cause this issue. Try moving the current .ipsw file, or try restoring in a new user to ensure that iTunes downloads a new .ipsw.

  • HT4623 After updating my iphone through iTunes I cant open it. It ask me to restore my phone. How can I open it without restoring ?

    After updating my iphone through iTunes I cant open it. It ask me to restore my phone. How can I open it without restoring ?

    Go into your iTunes preferences and select devices (on a Mac it's iTunes > Preferences > Devices; on PC it's Edit > Preferences > Devices). This will show you any and all iTunes backups you have, including your phone. If you don't see any backups, then you don't have one in iTunes.
    With iCloud, if you've got a backup you can view it using an iOS device that's logged in with your iCloud (apple ID) account. You go into Settings > iCloud > Storage & Backup > Manage Storage and see if your phone is listed there. If it is, then you have a backup for it. You can click on it to see how large the backup is and what is backed up.
    Don't be afraid to restore it. The worst that can happen is that you lose data. If you have a backup, then you can get that data back. If not, then you will have to start over, but your phone will still work.

  • HT4623 Hi,        There was ios 4.1 in my iphone3gs.i have tried to update it through itunes but there is a problem.After installation through itunes,there is problem that it is not activating my iphone and shows a message that your iphone could not be ac

    Hi,
        There was ios 4.1 in my iphone3gs.i have tried to update it through itunes but there is a problem.After installation through itunes,there is problem that it is not activating my iphone and shows a message that your iphone could not be activated because the activation server is temporarily unavailable,try connecting your iphone to itunes to activate it,or try again in a couple of minutes.i tried many times but it again shows the same message,
    after installation,when i connect my iphone to itunes it shows a message that we are unable to activate your iphone at this time please try again or contact customer care.please reply me urgently to resolve this problem.

    That is usually a symptom thet the phone was hacked or jailbroken. Was it?

  • Since upgrading to Yosemite on my Mac airbook I can no longer sync my outlook 2011 calendar onto my iPhone through iTunes, what's happening apple, I am not happy!!??i

    Since upgrading to Yosemite on my Mac airbook I can no longer sync my outlook 2011 calendar on my iPhone through iTunes??!!

    Apple doesn’t routinely monitor the discussions. These are mostly user to user discussions.
    Send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.
    Feedback
    Or you can use your Apple ID to register with this site and go the Apple BugReporter. Supposedly you will get an answer if you submit feedback.
    Feedback via Apple Developer

  • I can't update my 3gs iPhone through itunes as it says I need to download latest versions which I've done so I'm in a loop. I'm using a Macbook Pro 10.5.8

    I can't update my 3gs iPhone through itunes as it says I need to download latest versions which I've done so I'm in a loop. I'm using a Macbook Pro 10.5.8

    Ahhh, the mysteries of software updating...glad it is working for you now.  Sometimes you just have to be persistent until iTunes figures out you aren't going to go away.
    So, are you now updating the iPhone to iOS 5.0.1?
    If you already have 5.0 and a wireless connection you don't need to use iTunes to update to 5.0.1...the wireless update only means a file of about 38 MB, while via iTunes it is the entire iOS and about 730 MB...big time difference.
    Hope all goes well for you.

  • HT201210 My 3GS will not power up. Tried restoring through iTunes but ended with failure. Can anyone help? Thanks

    My 3GS will not power up. Tried restoring through iTunes but ended with failure. Can anyone help? Thanks

    See
    iOS 5: Updating your device to iOS 5
    http://support.apple.com/kb/HT4972
    iOS: How to update your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT4623
    If you are currently running an iOS lower than 5.0, connect to your computer & click on the "Update your device using iTunes".
    Tip - You may need to disable your firewall and anitvirus software temporarily.  Then download and install the iOS update. After you update to iOS 5.x, the next update can be installed via wifi (i.e., not connected to your computer).
     Cheers, Tom

  • I cannot get apps  to appear in my library menu so i can update them through iTunes. Happened since update to 11.0.2.Have tried all the suggested fixes such as making  the sidebar appear etc New update is 'nasty'

    As stated no matter how hard i try i CANNOT get apps to appear in my sidebar library menu so i can update them through itunes.Has only happened since last update of itunes .Really wish i hadn't updated as i have never had an issue b4.Spent most of day on fone to apple yesterday as the update created an issue that meant i could not sync at all.Anyway thanks to 'james' in arizona we sorted the first piece of trouble the update created .(sortof).
    Not sure why it has to be messed with.Well i spose it is progress!!!
    I've looked at lots of posts re this and tried all the suggestions but just cannot get the magic 'apps' category to appear in my sidebar in itunes???
    One suggestion was that the apps if clicked on would have an 'update ' button but all i can do is delete them
    Any thoughts would be greatly appreciated
    (running osx 10.7.5 on MBP -slightly tricky cos i also run windows in a 'bootcamped' partition.Mind u itunes etc is in mac partition and has been working fine for the last 10 years!!!!!!!!!)

    I'm going to assume that you use only one Apple ID so the two things that I can think of are to quite all processes and restart all devices and then try to sync those apps again. Quit iTunes, restart your computer and the iPad and then try to sync the apps again.
    The other thing would be to try to reset your iTunes account by signing in and out of the account on the iPad. Settings>Store>Apple ID - tap the ID and sign out. Restart the iPad and then sign in to your account and try again.

  • HT4628 My airport seems not to be working anymore. I have internet but now I can't play music through Itunes remotely. Airport kept flashing amber. Now I have tried to reset it it only flashes briefly amber and then no more light and it seems disconnected

    My airport seems not to be working anymore. I have internet but now I can't play music through Itunes remotely. Airport kept flashing amber. Now I have tried to reset it it only flashes briefly amber and then no more light and it seems disconnected?? Any help out there?

    Unfortunately the Netgear DG834N router is rubbish with Macbook Pro's. I've had a few netgear routers, which were all good with my mac, which is why I bought the 'N' series one as an upgrade to the 'G' version, but basically it crashes my Mac constantly. I get the fade up grey screen forcing my to hard power off my book. everything freezes. It plain just doesn't work. wireless 'N' is still just in draft form and the difference between the Netgear and Mac version on the macbook pro just clash. Netgear haven't updated the firmware on the router since last year, so hopefully the will soon, but I've just gone back to my old 'G' version, and stuck the DG834N on ebay. I tried all the configs, with and with out security and no luck, it always disconnected, froze and crashed.

Maybe you are looking for

  • Mp2 files plays in iTunes, but does not transfer to my iPod

    Hi, I have been recording digital radio programs using my Cyrus DAB 8.0. The recordings are on a SD card and are in mp2 format. These easily transfer into iTunes, but do not transfer to my iPod. How can I overcome this. I guess I have to convert the

  • IPhone 4S: the Wi-fi is greyed out and the Bluetooth seems unable to initialize.

    Several weeks ago, I got a replacement iPhone 4S due to an unrelated issue. Approximately six days after receiving it, I had the wi-fi start sporadically working (it could not stay connected to the wireless network). Within three hours of that, the w

  • "On My Mac" does not map to ~/Library/Mail/Mailboxes

    OK, while fighting my IMAP issues with SpamArrest, I'm trying to cleanup my mailboxes to make sure I have nothing funny happening with my Mail apps. One thing I noticed is that the list of folders listed under "On My Mac" in Mail is not exactly the s

  • Not allowing block or delete of Customer record via tcode VD02/XD02

    Hi All, I want to check on the process of NOT allowing block or delete of a customer record thru tcode VD02/XD02. From a business point, we would like to only use VD05/XD05 to block a customer record and VD06 to mark for deletion. This will allow use

  • [Major Problem] Problem with Permissions

    For some reason I cannot save files through most things like: * Safari * Preview * Some other apps It comes up with the following error: The document "BLAH" could not be exported as "BLAH.BLAHBLAH". You do not have appropriate access privileges. I ha