Not staying connected to my internet
not sure if this is the right forum, but hopefully someone can help. i just bought a new imac yesterday and have it all set up and running great. my only problem is, is that my imac will not stay connected to the wireless network in our house. myself and some others in the house have powerbooks and they stay connected without a problem.
i have set up my computer to recognize our network at the primary network, but it still kicks me off after a little bit or it will switch to a different network called "default". i am really not that educated on internet language so maybe that is my problem, but i have tried resetting the preferences running the "network diagnostics" everytime the internet isnt working. when i do run the network diagnostics it works. it connects, but only for a while. any ideas? if so i dont really understand ISP, TCP, etc. all i know is we have out internet from time warner cable and we are using a netgear router. thanks and sorry for my lack of intelligence on this subject.
Not quite the right place - I'll let the Hosts know, and if they see fit to move it I'm sure they will.
On your machine try the following:
Open System Preferences --> Network
Show: Airport (select this option from the drop down next to 'show')
Select Airport tab on the far left.
By default, join: Preferred networks (again, select from adjacent drop down)
Ensure your network is in the list, and is at the top (drag and drop your network to the top to re-order).
If your network is not present, click the '+' sign below the box, and find your network and add it manually. If this is the only wireless network you want to use, select any others if present and click the '-' button below the box to remove them.
Good luck, let us know how you get on.
..k
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Thanks,
MikePlease test after taking each of the following steps that you haven't already tried. Stop when the problem is resolved. Back up all data before making any changes.
Step 1
Take the applicable steps in this support article. The Wireless Diagnostics program generates a large file of information about your system, which would be used by Apple Engineering in case of a support incident. Don't post the contents here.
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Reset the System Management Controller.
Step 8
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Step 10
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I was having the same issue with my 2011 iMac running lion, and it may be somewhat of a less technical resolution but it solved my problem...
Go to SYSTEM PREFERENCES
Then to NETWORK
Click ADVANCED
Under WI-FI there should be a box with your preferred networks
Make sure your personal network (the one you want to be connected to at all times) is listed FIRST.
Just click and drag to rearrange the order.
When I turned on my iMac for the first time, it picked up a weak network without a password and always tried to connect to it. I changed my personal network to the top of the list and now my iMac connects to that one after I leave my computer for a while.
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Thanks again! -
how do you resolve the problem of ipad not staying connected to internet when other devices are connected. Ipad disconnects after about 5 seconds.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
Additional things to try.
Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
On your iPad go to Settings > General > Reset > Reset network settings and see if that enables you to connect.
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Cheers, Tom -
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Please test after taking each of the following steps that you haven't already tried. Stop when the problem is resolved. Back up all data before making any changes.
Step 1
Take the applicable steps in this support article. The Wireless Diagnostics program generates a large file of information about your system, which would be used by Apple Engineering in case of a support incident. Don't post the contents here.
Step 2
Disconnect all USB 3 devices. If you don't know which are USB 3, disconnect all USB devices except keyboard and mouse.
Step 3
If you're not using a wireless keyboard or trackpad, disable Bluetooth by selecting Turn Bluetooth Off from the menu with the Bluetooth icon. If you don't have that menu, open the Bluetooth preference pane in System Preferences and check the box marked Show Bluetooth in menu bar. Test. If you find that Wi-Fi works better with Bluetooth disabled, you should use the 5 GHz Wi-Fi band. Your router may not support it; in that case, you need a new router.
Step 4
Open the Network pane in System Preferences and make a note of your settings in the Wi-Fi service. It may be helpful to take screenshots of the various tabs in the preference pane. If the preference pane is locked, unlock it by clicking the padlock icon and entering your administrator password. Delete Wi-Fi from the service list on the left by selecting it and clicking the minus-sign button at the bottom. Then recreate the service by clicking the plus-sign button and following the prompts.
Step 5
Reset the System Management Controller.
Step 6
Reset the PRAM.
Step 7
Launch the Keychain Access application. Search for and delete all AirPort network password items that refer to the network. Make a note of the password first.
Step 8
Make a "Genius" appointment at an Apple Store, or go to another authorized service center. -
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After updating to iOS 6, I noticed that things took a much longer time to load, such as Facebook. I then noticed that FaceTime was now extremely laggy, and often disconnected within 30 seconds (note that both sides are using wi-fi, not data plan). Now my iPod won't even stay connected to the internet, it keeps automatically disconnecting itself when I try to use FaceTime and tells me to "Log in" whenever I try to re-connect, only to send me to an apple site that says my search could not be found?Though I'm not sure what that does, it was off o.O I turned it to auto, I am now able to use FaceTime but my App Store won't load any Categories, let's just hope Apple get's this sortded out soon.
EDIT: For some reason I keep typing "not" instead of "now" T.T -
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I don't have another phone to try. I took out the sim to check for deffects but it looked fine. Cleaned the sim card with alcohol and cleaned the aim compartment. Phone didn't loose Internet connection all day yesterday, but this morning went to check emails and wouldn't update until I turned airplane mode on then off again.
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I'm having trouble staying connected to the internet
I'm having trouble "staying" connected to the internet.
hmmmmmmm..........
How are you connected to "the internet?" There are many ways & you provided none.
If wireless, are you using one of Apple's routers, or a 3rd part one? If the latter post in their forums or contact their tech support department.
Last but not least:
Please detail all you have done to resolve your issue. Need this information so that the users can avoid the "been there, done that" scenario type responses. This is to avoid repeating the troubleshooting you may have already tried. Thank you. -
My iMac won't stay connected to the internet, even though all other computers in my house stay connected, and its connection is set up the same way my fiance's macbook is (his macbook is about three years older than my iMac). Every time my computer goes into sleep mode and I come back (even if it's mere seconds after giving the black screen) I have no internet connection. I discovered a workaround for it some time ago, but now that is working less and less, and now my computer randomly disconnects WHILE I'm actively using the internet. Just a few minutes ago, the connection refused to come back until I restarted my computer, even though once again all other computers in the house were connected. The workaround I discovered before and which doesn't work as reliably now, is to click opne Airport at the top right of the screen, click "Open Network Preferences," then click "Assist me," then click "Diagnostics," and wait for everything to turn green again, signalling a connection.
Let's check the quality of your connection since signal strength alone does not insure a good connection. The "bars" that you see at the top of the iMac screen are there pretty much for show.
Hold down the option key on the iMac while you click on the Apple icon at the upper left corner of your screen and select System Profiler
Look down the list of items at the left of the window until you find the setting for Network, then click on AirPort.
In the window to the right, look for any listings of your wireless network name. You may possibly see two listings for the wireless network name.
We need for you to list the information that you see for Signal / Noise. These will be negative numbers. Post back with your findings and we will continue.
In the meantime, please move any cordless phones that you have or any other electronic devices that are near the iMac as far away as possible from the iMac.
If the iMac is located in a corner or an enclosed area, give it as much room as possible since the wireless antenna is on the back of the iMac and it needs to be able to "see" the room.
Anything that you can do to minimize the number of obstructions like walls or furniture etc between the iMac and the wireless router will help the cause as well.
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