Not sure what happened, but now, whenever I open a new tab, a new window also opens containing the same information as the tab.

Don't know what I did, but now, whenever I open a tab, the tab opens as it should, but it ALSO opens a new window with the same information that my original window had. (same tabs, etc.) Pretty much a duplicate of my original window. I've looked everywhere for a solution, but can't find one.

Hello,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state '''while saving your essential information.'''
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!
Thank you.

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I am not sure what happened, but I am unable to see or hear any videos/tv shows I have in Itunes, but my music plays fine? Ideas?

I am not sure at what point this became a problem, but when I go to play any of my movies or tv shows I have in Itunes, all I get is a black screen with no picture or sound. Even if I end up looking stupid because it is something simple, I am up for the dumb chair...help please.

I had almost the same problem before
Mine was when i open the movies which before were working but tgen it came out as black screen with the voice , and now , nothing comes out , no movies , no sounds from the videos

I'm not sure what happened, but instead of getting 0,92 euro cents per month I've received 3 invoices for 14,74 Euros.

Please contact me and explain me the reason of that, asap.

Jneklason wrote:
~snip~
I know this email is confusing and really hard to understand...perhaps now you will know how i've been feeling--lost and confused with all the mis-information, with a hit and miss phone, and out of time with all the 1 1/2 hr to 2 hrs EACH wasted on this issue.
On top of all this, I can't even find out how to file a complaint with anyone higher up than Customer Service.
I hate to tell you this, but you didn't write an email. You wrote a discussion post on the Verizon Wireless Community forum which is a public peer to peer forum. Unfortunately since you didn't mark your post as a question, the VZW reps that roam this community won't ever see your post. Before you re-post it, don't. Duplicate posts get removed from the community.
I see there were several missteps both by the reps and yourself in your post. First you should have insisted on returning the phone within the 14 day return policy period. Second which Samsung Galaxy mini model did you purchase? The S3 mini or the S4 mini? Did you do any research prior to deciding on this device. The reps at that time deflected the easiest course of action, by trying to get you to replace the phone under insurance instead of returning the phone. The Early Edge payment option requires the current phone on the line using the early Edge must be returned to Verizon Wireless. Did you once considered going to a third party site like Swappa to purchase a gently used device for your daughter?

Hi there i am having a problem here i had an old id when i created my account but my credit card expired and i had put a new info but after that i have changed my apple id as well but now whenever i open anything the same old email id popped up how can i

Hi there i am having a great problem here i had an old id when i first made my apple id but at that time my credit card info was different and now i have chaged my credit card info because it got expired.my problem is that even though i have changed my apple id the same old one always pops up and ask for a password and i ont hat id anymore how can i change my id on the main icloud setting page please slove my problem it is bothering me alot and my icloud is not backing up anymore how can i replace my new apple id to an old one please help me.
Thanks
Ayesha

OK ..... Did you sign into your new ID in Settings>iTunes and App Stores>Apple ID. Tap your old ID and sign out and then sign in with the new ID.

Not sure what happened I down loaded lion and now at the bottom I can see the lio logo and it says paused does anyone know what went wrong or what that means

not sure what happened I down loaded lion and now at the bottom I can see the lio logo and it says paused does anyone know what went wrong or what that means

http://support.apple.com/kb/HT4485 here, this should help

Siri Can't Post To Facebook "Sorry I'm afraid I can't post to your Facebook, I'm not sure what happened" iOS 8.3

I've had trouble with this for quite a while now. Not sure what the issue is. I have an iPhone 6+ running the current software iOS 8.3 & when I try to post a Facebook status through Siri she responds with something along the lines of "I'm sorry. I can't post to your Facebook. I'm not sure what happened." Not sure what's causing this issue as I have the Facebook app installed on my iPhone as well as being signed in through the settings app. Note: this is an issue only with Facebook. She is able to post tweets with no with no issue.
Thanks for the help!

Can't connect to the iTunes Store

Photoshop Elements diagog box is frozen and I can't get it to close. Do I delete and up date to a high version? I've been getting along fine until yesterday - not sure what happened

Photoshop Elements 3 dialog box with picture and patent numbers - not sure how to get it fixed. It's in an infinite loop - have rebooted to no avail. Should I update to a higher version after deleting this version?

Tried the resetting options, but can't even get to preferences - nothing
will open. May have to find my Version 3 CD, or delete Photoshop 3 and get
a higher version.
In a message dated 1/4/2015 11:35:36 P.M. Eastern Standard Time,
[email protected] writes:
Photoshop Elements diagog box is frozen and I can't get it to close. Do I
delete and up date to a high version? I've been getting along fine until
yesterday - not sure what happened
created by RKelly_ (https://forums.adobe.com/people/R_Kelly) in
Photoshop Elements - View the full discussion
(https://forums.adobe.com/message/7065312#7065312)

I did an update last week. My computer started acting funny afterwards and I'm not sure what to do now. I can't open any of my faxes now.

I did an update last week. My computer started acting funny afterwards and I'm not sure what to do now. I can't open any of my faxes now.

Hi paulsaundersdds,
What type of file are those fax documents? Are they PDF files? What are you using to open them with--Acrobat or Reader?
And, what happens when you try to open them? Do you get an error message? If so, what is it?
Best,
Sara

HT204074 Cannot access iTunes from iPad any longer? Not sure what happened?

Cannot access iTunes from iPad...not sure what happen. Used to work fine

You are right- they got to let us know that status or something. Here I am already to sit down and relax with a nice episode of Dexter and cannot access anything. it was fine this morning and now its annoying.

I have a problem that I try to turn on the iPad 2, but he was just lighting up, but nothing is displayed. I do not know what happened, but yesterday did not do this. Thank you for your help.

I have a problem that I try to turn on the iPad 2, but he was just lighting up, but nothing is displayed. I do not know what happened, but yesterday did not do this. Thank you for your help.

Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.

There is a question mark on My Documents folder. Not sure what happened. Please help! Thanks

There is a question mark over My Documents on the sidebar.
Not sure what happened to the folder.
How can I restore it?
Thanks!

You can try dragging that alias off the sidebar (command-key) and drag a new one from your user folder into place.

All software reverts to start, not sure what happened

This is hard to explain since I am unsure what is actually important. Christmas eve our power went off. (this may have nothing to do with what happened) I have a battery back up. When the power went off I shut down the computer and all peripherals. The next morning we turned everything back on and it appeared normal. I personally did not use the computer until later in the day. My son tried to access a web site but since my backup software was running, it took too long so he left it. Later in the day he accessed a web site and all seemed normal to him. Another son later accessed his email (both of these are not apple mail users) He also accessed Skype and thought he had exited it. Later in the day I was going to check my email and skype was still not shut down. I forced it to quit. The desktop looked normal. All my icons were where they should be.
At one point, not exactly sure when, I had finder open and somehow inadvertently dragged my personal home folder out of finder and it went "poof". So my home folder did not show up on the left of the finder window. I opened the Users folder and picked my name folder and drug it back. (This may be the problem)
I tried to access my mail and it took me to the set up as if I had never used Mail before. I then restarted the computer and when it came back up all the icons that had been on the desktop were gone except the HD and my two back up discs. Any software I have tried to open is as if it has never been used. I had almost 10,000 photos organized in Lightroom and it is now empty. The photos are still in the pictures folder, but not in Lightroom. Same with my genealogy software, all addresses are gone from my address book, all history and bookmarks in Safari. As if it is a new computer.
I have repaired permissions, restarted several times,removed Turbo Tax (which I had installed yesterday) removed Skype which my son had used. Started up in safe mode. It is as if I just began using the computer yesterday. No logs, when I open finder it goes to icon mode and I change it each time but when I close and reopen it goes back to default.
It has to be something simple, doesn't it? I hope this makes sense to someone.
Thanks
Judy

If you want to play it safe, and you have an external drive, you may want to drag that folder with all your data to the external drive as a backup. It would be bad if you did something that caused you to lose that data. If you already do backups using Time Machine (or some other method), that's great; you should be fine. If you don't do regular backups of at least your user data, you should.
To get things back to the way they were...
Open a Finder window. Click on +Macintosh HD+ in the sidebar. Over to the right, you should see a folder called Users. Open that folder. For every user account you have on that Mac, there should be user home folder (plus one called Shared ). Is there one there now for your user account (with your user account short name)? When you moved your user account folder, the system probably created a new one. If so, look around inside to make sure it does not have any of your user files.
I have not had a need to do this myself, but it seems to me you will not be allowed to directly replace the new user home folder with the old one, because there are files inside the new user home folder that are now being used (because you are logged into that account). So I would create a new folder in the Users folder, and name it something like Temp. Drag that new user home folder to the Temp folder, so that it is out of the way.
Open a new Finder window that shows your original user home folder in the Applications folder. Drag your original user home folder from that Finder window to the Finder window that shows the Users folder. Your original user home folder should now be where it was previously located.
Restart your iMac. Hopefully, it will start up and log in using your original user home folder. If it works, you can delete that Temp folder.

HT201317 Just got a 4S. We've taken 1,000 photos which are in the camera roll. Photo Stream has loaded the last half of the 477 pictures. Not sure what happened to the first 523 pictures. How do I request that these be uploaded again to Photo Stream?

I have a 4S and have taken 1,000 photos. For some reason only the last half of them, 477 pictures, loaded to Photo Stream. I think I turned off Photo Stream in attempting to set up iCloud. How do I re-load the first set of 523 photos again to Phot Stream?

Welcome to the Apple community.
It is not very easy at all to add photos to photo stream from your camera roll on your phone, the only way I'm aware that this can be achieved is to take a screenshot of each photo. It would be much simpler to sync your photos to a computer and add them to photo stream from there.
Photostream when enabled will only add photos from the camera roll that were taken post photostream activation.

TS3274 sound does not work on my ipad, it worked early today, but now it does not, not sure what happen

The sound on my ipad quit working, i was using it, and i went to do something, i come back to use it and now it does not work. I have it on full volume.
Can anyone help me please.
Thanks Louise

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Check your settings. The iPads have a small switch on the right edge. It can be used as a rotation lock to keep the screen from automatically reorienting itself as you move around, but you need to have the tablet’s settings configured properly. That same switch, right above the volume buttons, can also be set to function instead as a mute button to silence certain types of audio.
If the switch is set to work as a mute button, you can change its purpose to “screen-rotation lock” by tapping the Settings icon on the home screen. On the Settings screen, tap General on the left side, and on the right side of the screen flick down to “Use Side Switch to.” Tap to select Lock Rotation or Mute to set the button’s function. Even if you set the side switch for your preferred use, you can still mute the Mini or lock the screen. Just double-click the Home button, and when the panel of apps appears along the bottom edge of the screen, flick the row from left to right with your finger. Tap the icon on the far left side of the row to either lock the iPad’s screen or mute the iPad’s alerts, notifications and sound effects. Music, podcasts and video are not muted unless you turn the volume all the way down.
http://www.atreks.com/app-no-sound-on-ipad-4-%E2%80%93-what-to-do/
 Cheers, Tom

HT1800 how do I install a wireless printer to my iMac that doesn't have a cd drive. It comes with a cd but I can't use it. I have tried to download the driver online but not sure what to do now...

I have a Brother HL-2270DW that is wirless and it comes with an installation CD. But I don't have an external CD DRive for my imac. I have downloaded the driver online but I don't what to do from here. I suppose if I had the cd drive it would take me through it step by step but I can't.

You posted in the OS 10.3 (pre year 2000) forum instead of the OS 10.8 forum. To get answers to your question, next time post in the proper forum. See https://discussions.apple.com/index.jspa I'll request that Apple relocate your post.
 Cheers, Tom

Not sure what happened, but now, whenever I open a new tab, a new window also opens containing the same information as the tab.

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