"Not sure when your phone is going to be here."

Question

So I pre-ordered the iPhone when it was first available, and was very happy with how quickly it got here. I enjoyed it for a day until the screen froze. Called up Verizon, who said they were very sorry for the inconvenience and with so many phone going out, they expect there to be some problems. Said I should expect my new one in 2-6 days. Well on the 6th day, call up Verizon to hear this: Oh it seems that the phone rep. entered your phone into the backordered phones, so we are not sure when yours will come in. We will however, keep you updated on the status.
So, I get a lemon for a phone, get placed on backorder status, and am not without a phone in a job that requires a cell phone. Thanks so much.

Answer 1

finswy wrote:
I still have the previous phone, but can't even answer a phone call. Besides, I'm not going to pay for the data package on a phone that can't even access the internet.
You don't have to pay for the data package (unless your old phone is a model that requires one).  Just reactivate your old phone by dialing *228 and selecting option 1.  Then, go online to MyVerizon and remove any data package that you don't want.  It will be re-added automatically when you activate your replacement iPhone.  In the meantime, the old phone will be active on your line and able to call and text.