Not that my computer doesn't recognize iPod, my iPod doesn't recognize comp

i forgot to eject my iPod before disconnecting. Now when i plug it in to my computer, it charges, but does not show the "Do Not Disconnect" message or show up on windows/iTunes. i've tried resetting b/c thats the only one of the 5 rs that i can (without being recognized). what do i do now??????

If you're close to Atlanta you can take it to the Apple Store and have them look at it. If you want to try having it worked on you can check out http://www.ipodresq.com or use Google to find other repair places. Or you can buy a new one.

Similar Messages

HT1535 I've lost a very important note on my ipod touch. Most of it should be synched on my computer. If I synch now, will it delete the note from my computer or restore it on my ipod?? Thanks!

I've lost a very important note on my ipod touch. Most of it should be synched on my computer. If I synch now, will it delete the note from my computer or restore it on my ipod?? Thanks

If you properly erased all data on the iPod it would be exactly how it was the day it was bought. You would be instructed yto set up your iPod and to sign into your Apple ID account etc. If this has happened to you, you have properly erased your iPod.

IPod not recognised by computer, won't charge + displays sad iPod face

Ok, whenever i attempt to charge my iPod with the mains, it resets itself then shows a sad ipod face. When i connect it to my computer it resets itself, shows the sad face and then sticks on the low battery screen. The "five r's" do absolutly nothing, (didn't last time either)and i've tried forcing it into disk mode, but it ain't happnin' lol. I've also dropped it quite a few times to see if it would correct the disk, but it hasn't. iPod also had a new battery this morning.
Anythin' else i could try?
PLEASE, HELP!!
iPod Fourth Gen Windows XP

Hello,
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/ipod/download/
http://www.apple.com/itunes/download/
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iPod Updater and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iPod Updater and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iPod updater.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
http://www.ipodresq.com/index.php
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.

My issue is that my computer crashed and i transfered my ipod music to another computer and now it wont sync. it is saying that this ipod is linked to another computer. what do i do?

please help

See:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

My iPad will not sync after system update and returns message that my computer is no longer authorised.

Please help me sync my iPad as it is not able to sync after a system update. Several messages 1. Computer no longer authorised and when I reauthorise it it prepares to sync and then it tells me my iPad cannot be written to,

Hi leefromwoodford,
The following article will tell you how to transfer purchased music from your iPhone to the your Mac -
iTunes: How to move your music to a new computer
http://support.apple.com/kb/HT4527
Specifically -
Transferring purchases
If your iPhone, iPad, or iPod has your purchased content from the iTunes Store, you can transfer the content to a computer that is authorized for your Apple ID.
Note: This option only works for content you purchased from the iTunes Store (as opposed to content from other sources, such as CDs you may have imported). For content you did not purchase from the iTunes Store, synchronization occurs in one direction only. This means your content can be copied from a computer to your iOS device, but cannot be copied from your device to a computer.
Open iTunes.
From the Store menu, choose Authorize This Computer.
Enter your Apple ID and password. Then, click the Authorize button.
Connect your device your computer. If it is synced with another iTunes library, you may be asked if you want to "Erase and Sync" or "Transfer Purchases."
If that alert appears, click Transfer Purchases.
Important: Clicking Erase and Sync will delete any existing content currently on your device. The content would then be replaced with the content that is on the computer.
If you were not offered the option to transfer purchases:
After connecting your device to the computer, its icon appears in iTunes. Click the icon.
From the File > Devices menu, choose "Transfer Purchases from 'Your device name.'"
Note that the computer must be authorized for the Apple ID under which the purchases were made.
You may also want to download the music directly from the iTunes store, rather than using the iPhone. See this article -
Download past purchases
http://support.apple.com/kb/HT2519
Thanks for using Apple Support Communities.
Best,
Brett L

Computer reboots when I connect my iPod to a USB 2.0 slot

Here are my specs:
- I have the new iPod 60 GigaByte hardrive version.
- Operating System on my PC: Windows XP
- CPU: AMD Athalon XP 1.8 gHz
- My PC is several years old and has four built-in USB 1.1 slots. My iPod works on all of these USB 1.1 ports, albeit slow. (And when I connect iPod to these slots, I get the message telling me I have a high speed device connected to a non-high speed USB port, which I understand.)
- I just installed a Dual-Link USB 2.0 and Firewire PCI card (from ADS tech) into an empty PCI slot on my PC. It has 3 USB 2.0 slots and two Fire-wire slots. The card is properly installed because windows immediately recognized it.
Now, I have tested two other devices on my new USB 2.0 slots. I have tested my mouse and a logitech gaming controller (although these devices are actually based on the older USB 1.1 technology), and these devices work in the USB 2.0 slots.
But, when I connect the iPod to any of the USB 2.0 slots, I get the little bell sound meaning that the computer is recognizing it. The iPod then displays the "Do not disconnect" message. But then the computer will begin rebooting by iteself. It will then attempt to reboot windows and almost gets there, but then reboots again. It continues this never-ending cycle of rebooting until I disconnect the iPod and then the computer reboots completely. Inserting the iPod will cause it to reboot again. This happens whether or not I have the iTunes program running.
Can anyone give me insight for resolving this problem? Has anyone else had this problem before?

See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

Trying to sync a new iphone 5 to my mac to get my music over it keeps telling me that the computer is no longer authorised for purchased items but it is . I have tried de authorising and then redoing it but nothing works

Hi all I am trying to swap my music over from my mac to phone but not having any luck . Although my mac is authorised it keeps saying that its not. I have de authorised it then re done it but still the same . Not up to doing anything drastic and have heard some horror stories about loosing all contacts while messing about with back ups and cant afford to have that happen to me . Ideas anyone ??

Hi leefromwoodford,
The following article will tell you how to transfer purchased music from your iPhone to the your Mac -
iTunes: How to move your music to a new computer
http://support.apple.com/kb/HT4527
Specifically -
Transferring purchases
If your iPhone, iPad, or iPod has your purchased content from the iTunes Store, you can transfer the content to a computer that is authorized for your Apple ID.
Note: This option only works for content you purchased from the iTunes Store (as opposed to content from other sources, such as CDs you may have imported). For content you did not purchase from the iTunes Store, synchronization occurs in one direction only. This means your content can be copied from a computer to your iOS device, but cannot be copied from your device to a computer.
Open iTunes.
From the Store menu, choose Authorize This Computer.
Enter your Apple ID and password. Then, click the Authorize button.
Connect your device your computer. If it is synced with another iTunes library, you may be asked if you want to "Erase and Sync" or "Transfer Purchases."
If that alert appears, click Transfer Purchases.
Important: Clicking Erase and Sync will delete any existing content currently on your device. The content would then be replaced with the content that is on the computer.
If you were not offered the option to transfer purchases:
After connecting your device to the computer, its icon appears in iTunes. Click the icon.
From the File > Devices menu, choose "Transfer Purchases from 'Your device name.'"
Note that the computer must be authorized for the Apple ID under which the purchases were made.
You may also want to download the music directly from the iTunes store, rather than using the iPhone. See this article -
Download past purchases
http://support.apple.com/kb/HT2519
Thanks for using Apple Support Communities.
Best,
Brett L

HT3604 Please note that if you download the patch for this software, you will have to change your security settings in order to install it.

I'm guessing few people use this version of Aperture. Here's what happened because I use it. Apple spent several hours with me before I found the link to this software update.
Then I downloaded the patch. Then my computer would not install it as security changes needed to be changed from the standard: "only install software from the app store and identified developers." To install this patch, I needed to change settings to show, "allow applications downloaded from ANYWHERE."
This surprised me.
I ordered four books with this software today, spending over thirty dollars for each. For three of the four, I needed to change the order after it was processed by Apple so that the three gift books would be shipped to relatives instead of to me. NOTE THAT ADDING OTHER ADDRESSES WITHIN this version of Aperature doesn't change any shipping details in the actual order.
Since the rep told me the newer version is only about $90, I may spring for it. Or I might just give up on Aperture entirely and buy ADOBE Lightroom, since this application has been BUGGY.

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I have not used my ipod touch for quite some time and now can't get it to sync. I am getting a message that my computer doesn't recognize my device

I have not used my ipod touch for quite some time and can't get it to sync. message is that my computer does not recognize my device

Try this article and the related articles on the left hand side of the the article:
http://support.apple.com/kb/TS1567

ITunes is not recognizing my new computer and not allowing me to download my music that I already purchased even though it recognizes my registered iPod.

I got a new computer and downloaded iTunes. When I tried to download music that I already purchased I got a message that my computer was not authorized although my iPod was plugged in and it was recognized. I don't see anywhere that I can register my new computer. Can someone help me?

- You do have iTunes version 11 on the computer, right. Saying the latest is not sufficient.
- Have you tried everthing here:
iOS: Device not recognized in iTunes for Windows
- You should
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
Your library/media will not be affected.
- Does the iPod charge?

My computer doesn't recognize my "used" ipod shuffle

How do I get my computer to recognize my "used" ipod shuffle?

See how easy it was to state those important facts. My mind-reading superpower is not working this week...
I know how to connect to the UBS port correctly
I wasn't talking about the USB port end of the cable. I was talking about the plug that connects to the headphones jack on the shuffle. That connection can initially be tighter than expected for some people, so make sure it is fully inserted into the headphones jack. You should feel it click into place.
I have one short cable and a cable with a port to dock the shuffle. (it lights up)
If that second one is a third-party cable, make sure it is described as being for the 3rd and 4th gen shuffle. A cable that is for the older 2nd gen shuffle does not work, because the connector plug is different. So, it's possible that you have only one cable that is designed to work withe the 4th gen shuffle?
Both my shuffles are brand new from Amazon. (I returned one as I thought it was bad)
IF you returned one of the shuffles, you only have one on-hand to trouble-shoot with at the moment? "3 bad iPods"? What model is the third iPod? It doesn't connect to your computer and iTunes either? Or maybe you are saying you had three shuffles total and returned one, so now you have two? Confusing...
It seems unlikely that you'd get three (or even two) shuffles that do not connect consecutively. So it still seems to me like it's related to software on the computer, IF it's not one of the things mentioned above. This document has advice on things to try, when both the computer (Windows) and iTunes do not recognize the shuffle as being connected
http://support.apple.com/kb/TS1369
Some of the points you have already tried, and some do not apply to the shuffle.

I have Ipod Nano 6th generation. My computer recognizes device but Itunes doesn't. Any suggestions?

I have Ipod Nano 6th generation. My computer recognizes device but Itunes doesn't. Any suggestions?

You might have better luck posting in the iPod Nano forum. You posted in the iPod Touch forum. For an iPod Touch one would start here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

Bought app in order to sync itunes with a blackberry playbook. Now Itunes will open on my computer but when i plug my ipods in to charge or sync, itunes is not showing that they are plugged in. Cant charge or anything!

Obviously not too smart with all this technology. I puchased a Blackberry Playbook Tablet and wanted to sync my itunes music, so following directions on the Playbook, I downloaded this app - Daniel Bingham Itunes sync - and when I went to my pc, I pulled it up, plugged in my Playbook and it did sync all my music from my Itunes library to the Playbook. However, now when I plug an ipod in my pc to charge or sync more music, my pc is not showing it recognizes any of my ipods being plugged in. It makes no mention of any of my ipods being connected! I also keep getting this "Found New Hardware Wizard" box that keeps popping up everytime I plug an ipod in - it originally showed up when I had Playbook plugged in to download all its info (I think) but it never completes, saying not compatible - so I click cancel. I have since clicked on remove New found hardware but it still pops up. Why does it continue to show with every Ipod now? Any idea on what I can do to repair this situation? Please help!

You performed all of the steps outlined in this link?
http://support.apple.com/kb/TS1567
You uninstalled and reinstalled iTunes?
GB

My laptop deleted itunes off of my computer and it will not let me redownload it no matter what method I try. I concluded that this computer wont let me download itunes again. is there any way I can transfer all my music off my ipod to a new computer?

Please I need help I do not want to lose all the music off this iPod. I have a new laptop and the laptop I originally had all my music on has viruses and I think that may be the problem and it wont let me download iTunes again. Please help me

Did you authorize your new computer in iTunes under the Store menu?

Since I downloaded iTunes 11, I get a message when syncing my iPod that some of my songs were not copied because they are not authorized on this computer, I go to Store Authorize This Computer, a message pops up telling me that this computer is already.

Since I downloaded iTunes 11, I get a message when syncing my iPod that some of my songs were not copied because they are not authorized on this computer, I go to Store> Authorize This Computer, a message pops up telling me that this computer is already.

So I am unclear, did you purchase these songs or import them from a cd?
If you imported them and still have the CD try importing them again and see if they work the delete the others.
Or if you purchased from itunes re-dowwnload and see if they work. Maybe they are corrupted files and this should resove it.

Not that my computer doesn't recognize iPod, my iPod doesn't recognize comp

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