Not too tech savy with tablets but need help

My Nook HD+ uses Adobe Air, tablet says version is 3.3.  One of my games says it needs updated version of Adobe Air.  Go to Google play to d/l and it does and tries to install but I get an error message on tablet saying it "Already Exists."   Tried uninstalling the game app and reinstalling, shutting off tablet, etc., cleared the cache for my Adobe Air in my app settings, not sure about "clearing data" if I should try that, what that will do, and was told not to "disable" the app. by B&N tech support as that would completely wipe it off my system.  I'm trying to avoid doing a factory reset of my tablet.  B&N tech also said it did update, because it says it already exists?? if so then why is it still showing older version, not 13, after shutting down tablet and turning on again.  Google Play tech support says Adobe Air should work, that it's compatible. Somebody? Anybody please help!! Miss my game (Mahjong Time) which worked great before this update request. 
Thanks in advance,

Launch iTunes on your computer, plug the phone in & on the "Summary Pane", select "Restore". This will restore the phone to factory settings with all of your son's stuff gone. You can now use it as an iPod touch. To do this REQUIRES the deactivated sim card be still installed in the phone.

Similar Messages

Maybe you are looking for

  • Idoc missing

    hi gurus,this is the message i got from details tab Error when updating Idocs in Source System Diagnosis Errors have been reported in Source System during IDoc update: EDI: Partner profile not available System response There are IDocs with incorrect

  • Permissions are badly messed up on any disk Time Machine has used to backup

    *The Short Version:* After using an external disk as a Time Machine target, disk permissions are forever and always utterly ignored which causes huge problems when said disk is supposed to share publicly and privately accessible files/folders over th

  • Difference between Oracle Customer Hub and Hyperion Data Relationship Manag

    Hi, I need integrate diferents data bases and eliminate information redundancy. I think Hyperion Data Relationship Management can help me to acomplish with the task. But i know there is another product named Oracle Customer Hub than can help me too.

  • Where is the language translator in Mac OS X 10.6?

    When I was poking around with different areas of my new IMac, I came upon a language translator and I don't recall where I located it. Now I can't find it at all. Can anyone help me relocate it? I need help with this one asap. Thanks.... I know it's

  • OCI Platform Support

    Hi, Could anyone tell me whether I can access a Oracle Spatial instance through Oracle 9i AS Wireless using OCI?I want to interrogate the spatial database from a Compaq iPAQ running the familiar distribution of embedded Linux. Cheers, Sean