(not working)Creative Cloud applications unexpectedly revert to trial mode

I have an Creative Cloud accound but photoshop keeps gooing back to the trail mode. I have tried the help provided bij Adobe but this does not work ( Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM ). There should be an deactivate option in the help section but this is nowhere to be found. Hope there is an other sallution or maybe i should just delete and reinstall everything. But then i need a way to recover my action's.

in cc apps there is no deactivate option.  that's been changed to a 'sign out' option.

Similar Messages

  • Creative Cloud applications unexpectedly revert to trial mode

    Hello,
    I have an Creative Cloud account and all my apps reverted to the trail mode. I have tried the help provided bij Adobe but this does not work ( Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM.
    I follow the instructions but it keeps asking for the Key.
    Is there a way to repair it?
    Jan

    Hi Skora,
    Please follow the article: Creative Cloud applications ask for serial number which will help you to fix this issue.
    Let me know if it works or not.
    Thanks,
    Ratandeep Arora

  • Creative suite applications unexpectedly revert to trial mode

    ... and trial mode is now to 0 days - so no way of updating to resolve problems as described online. How to proceed?

    http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
    Mylenium

  • My serial number does not work - Creative Cloud ENT tells me to uninstall and re-install all applications I just installed

    I have a serial number.  I downloaded all Creative Cloud applications to use at work.  When I open an app, it says I am starting my 30-day trial.  I enter the serial number and it tells me to uninstall and reinstall all applications and enter the serial number.  I wasted an entire day doing that.  Now it tells me to uninstall and reinstall all apps and enter the serial number.  Do I have to do this every day?  When will it let me use my serial number?

    Where did you buy your subscription, and do you have a redemption code?
    Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
    Does your Cloud subscription properly show on your account page?
    If you have more than one email, are you sure you are using the correct Adobe ID?
    https://www.adobe.com/account.html for subscriptions on your Adobe page
    If yes
    Some general information for a Cloud subscription
    Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
    If no
    This is an open forum, not Adobe support... you need Adobe staff to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • My Creative Cloud applications are listing as trial is expired even though I am an active member

    I have bought the adobe creative cloud for a year that pay$20 a month. Now I can not use it anymore because it said the trial has expired. So how can i solve the problem?

    Hi titi23,
    Please click on on the license this software tab and sign in with your Adobe ID associated with creative cloud subscription when it prompts trial expired window. your CC apps will get activated.
    Try this and let us know if it works.
    Regards,
    Ashish

  • Cloud apps have reverted to trial

    It seems that at around the time of my latest Creative Cloud update that all of my loaded apps have reverted back to trial status. Any ideas how to get rid of that and get my real apps back?
    Arlen P.

    Hi Arlen-
    Take a look at the suggestions in this link and let us know if this takes  care of the issue for you:
    Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
    Regards,
    Pattie

  • Creative cloud software says my free trial has expired, but I have bought one year plan

    I bought one year student plan to use creative Cloud for my homework. But every time I try to use the software, it always say my trial has expired and I have to buy the actuarial software. I don't get it, I paid one year student plan, why I always use the trial. Now I can't even use it on my Mac anymore. I have homework due next week. I really need help!!!
    Thanks

    Hi,
    Please refer to the help document below:
    Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
    Regards,
    Sheena

  • Why does CC now sign out several times a day and applications revert to trial mode almost instantly?

    Since the last update my Creative Cloud connection signs itself out several times a day. Applications continuously revert to trial mode and need to be relicensed. I cannot stress how annoying it is to be reading a PDF only for Acrobat to close and then be invited to start my "trial". Whilst this doesn't actually stop my use of the Adobe applications it is very disruptive to my normal work flow. What I struggle to understand is why the appliactions so quickly revert to trial mode. Surely even if the CC connection is lost they should remain licensed for days?
    Running Windows 7 and the main apps I use are Illustrator CS6, Illustrator CC, Photoshop CS6, Photoshop CC & Acrobat XI Pro.
    Richard

    Jo: hello
    Jagadish: Hi Jo .
    Jo: Since I last updated Photoshop some weeks ago, connection signs itself out several times a day. Applications continuously revert to trial mode and need to be re-licensed.
    Jo: I can see this was mentioned in a forum a couple of years ago but can't see there was a definate solution
    Jo: I spoke to someone here yesterday, they had me sign out of creative cloud and back in, but that froze my computer, as all adobe programs do at the moment, and the chat window disappeared
    Jo: I have tried the things suggested on this page https://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
    Jo: except for Download the IMSLib Replacer, because the link is broken
    Jo: which i mentioned yesterday, but it would appear it has not been fixed
    Jagadish: I understand that you wish to activate software .
    Jo Wickham: Oh my gosh no

  • Creative cloud applications won't open on additional machine - iMac 10.9.4 - Creative cloud for teams - a work colleague has the same issue on his home machine. Applications work fine at work.

    These problems are happening on my iMac at home. I can log into Creative Cloud no problem, however as soon as I try and open an application, whether it's an old version or CC 2014, Adobe Application Manager opens and tells me that membership has expired and prompts me to 'try again'. Clicking this button results in a new pop up that thanks me and tells me that my subscription is now active. However as soon as I click 'continue' the process begins again, the application closes, a pop tells me that membership has expired etc.
    I can login and view my Creative cloud for teams account online and everything seems to be in order and the applications open without incident at work, another colleague at my work has the same problem with his CC applications at home.
    I've tried uninstalling and the installing all of the applications and CC several times, run all updates etc.
    Is this an issue the the Terms and Conditions for CC2014, are we no longer allowed to run applications on 2 machines?
    Is there a bug with the latex version of CC? This problems has only recently occurred.
    I should add that I've read some of the other posts about login loops and I've tried deleting the opm.db file, it didn't work.
    Thanks for any help anyone can provide.
    Regards
    Pete

    There doesn't seem to be an uninstaller for CS3, and I've tried the CC Cleaner tool several times. It doesn't work and it is not correctly documented anywhere. For example, there is no log file at "/Users/[user name]/Adobe Creative Cloud Cleaner Tool.log" as one of the Adobe pages states. For example, there is no log file at "/Users/[user name]/Adobe Creative Cloud Cleaner Tool.log" so I can't find any success or error states of the tool.
    There is a log file at "/Users/[me]/Library/Logs/ACC.log." Would there be anything in there that could shine light on install issues vs. uninstall issues?
    Regardless, running Cleaner and then attempting to install ACC repeatedly leads to the error "Creative Cloud quit unexpectedly" upon launching it or rebooting (which launches it automatically). I've been trying various things for weeks to no avail yet.

  • How to revert to a previous version of any Creative Cloud application

    All those users who have burned their fingers by the latest update to Illustrator 17.1, especially with respect to how the Reshape functionality works or how the Pencil tool behaves, there is a solution. After some digging around, I came across this page: http://blogs.adobe.com/kevinmonahan/2014/01/29/revert-to-a-previous-version-of-premiere-pr o-cc-or-any-creative-cloud-application/
    In short, follow these steps:
    1) Uninstall the application from your computer using the application’s uninstaller. If you are not aware of their location, uninstallers reside in the same folder as your application.
    2) From the Creative Cloud desktop application, begin to install any Creative Cloud application by clicking the “Install” button.
    3) As soon as the application indicates it is “Updating”, click the “X” to cancel the process.
    4) This leaves applications at the same version when Creative Cloud was first launched.
    5) Go to the product updates site http://www.adobe.com/downloads/updates.html and then install the version of the application that suits your needs.
    Let's get back to our jobs with 17.0 for now till the time Adobe fixes the mess they created with some thoughtful update in the future!

    I agree that the ability to move path segments freely, being able to apply Live corners to objects & on a per-corner basis (unlike the Round Corner effect) and being able to draw a straight line with the Pencil Tool (like Freehand) were always on the top of everyone's wish list for a very long time. No one is questioning that for sure. But the way it was implemented, detrimentally affecting (if I may say so) the way users would really like to work is something the griping is about. As rcraighead said, they have come at the expense of the working features.
    Take the Reshape functionality. Photoshop introduced the "Constrain Path Dragging" functionality in CS6 whereby if this option is turned off - that is, path dragging is unconstrained, you get the same functionality as we presently see with the Reshape functionality in Illustrator 17.1 but if it is turned on, you get the same functionality as we were used to all along in Illustrator prior to 17.1. At least they gave the choice. But Illustrator simply abandoned the constrain path dragging functionality with the new Reshape feature in 17.1.
    About the Live Corners functionality - how often does one need to apply corners to their artwork? Is it always, 100% of the time? You'd agree, No, not always. Maybe 5% (or is it 20%?). But the corner widgets are always shown when the Direct selection tool is selected. Already some users have asked 'how to hide the widget' and you've graciously answered. The point I'm making is if applying corners is not something which one does always or very rarely, why show those widgets always, by default? Obviously some smart-aleck will jump in to ridicule me & say 'hide it if you don't want to see it, it's just a click away, you fool.' or discoverability could be cited as one of the reasons but that's not the point. The other day I was doing some freeform drawing with the Pencil Tool & obviously did not need corners on those paths but on selecting the ds tool, all those widgets showed up and it was not a pretty sight.

  • Creative cloud application does not start on mac 10.9.3

    Hi,
    I am trying to install the creative cloud application on my mac. Installation goes fine but afterwards CC refuses to start correctly and just sits there and I see the blue spinning wheel and that is mainly it. I can let it sit there for hours but the state will not change. I tried re-installing, re-starting multiple times. I tried to install it on my main macbook pro and my mac mini but the results are the same.
    I found somewhere in the forum a link saying to delete the opm.db file from ~/Library/Application Support/Adobe/OOBE/ folder but that also did not yield any change in behavior.
    I am a bit running out of ideas. Any suggestion how I can resolve this issue?
    Regards,
    Simon

    Strange indeed suddenly it works. However the CC version remains unchanged. Looks like some server was maybe not available yesterday so it could not connect or log on. This does not shed a good light on the reliability. Let's see if it happens again during my trial period.
    Simon

  • I cannot download Lightroom CC because it does not show up  on my Creative Cloud Application Manager. How do I fix this?

    I cannot download Lightroom CC because it does not show up  on my Creative Cloud Application Manager. How do I fix this?
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    do you have a 64 bit os?

  • My Photoshop will not open when I open my creative cloud application manager. Can anyone help?

    My Photoshop will not open when I open my creative cloud application manager. Can anyone help? I am using a mac and all the specifications should be right...

    Simonfals543 do you receive any specific error messages when you try to open Photoshop?

  • I am correctly login Safari but since this afternoon I cannot get the creative cloud application to work. Help

    I am correctly login Safari but since this afternoon I cannot get the creative cloud application to work. Help

    I am correctly login Safari but since this afternoon I cannot get the creative cloud application to work. Help

  • When I open my Creative Cloud application it not run?(Windows 8.1)

    When I open my Creative Cloud application it not run... I can't download Photoshop CC trial.
    How to fix it?
    OS:Windows 8.1
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    thanks!!!

    Hi BeetleFans,
    Could you please tell me the error message you get?
    Also, which OS are you using?
    -Ankit

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