NOTE 4 Pre-order Incentive

I believe with this huge fiasco with bestbuy not delivering the NOTE4 with shortage stock, they should give people who pre-orders an incentive.
Waiving activation sounds like it would be within reasonable bounds.
Extending this offer out for two weeks seems like Bestbuy got the short end of the stick with stock. Now, they're just giving everyone the regurgitated answer of "Please wait for your email" to cover up the whole fiasco instead of the truth.
What is everyone else's thoughts?

Hello slowtrtle/b-dub-
We do not have any control over product availability for Note 4 pre-orders, as this can be impacted by manufacturer availability or shipping concerns. A pre-order with Best Buy does not guarantee availability of a product on street date, only that you will have the ability to purchase it before our walk-in customers when inventory is available. As such, we would not be able to provide any compensation or incentive for pre-orders that have yet to be fulfilled.
Expedited shipping simply means that we will ship your order to arrive within 2 business days; it does not impact processing time, which can take longer due to product availability. We would not be able to refund the expedited shipping cost unless the order does not arrive with 2 business days of being shipped. You can find more information on our Shipping Costs and Timing here.
To be able to benefit from the Note 4 $200 trade-in offer, you did have to pre-order in-store. Orders placed through BestBuy.com for shipping or in-store pickup do not qualify for the promotion.
Thanks for your feedback,
Bill|Senior Social Media Specialist | Best Buy® Corporate
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I cancelled a pre-ordered book on my iTunes account, but in my iBooks it still says pre-ordered. How do I get it to not be pre-ordered on my iPhone?

I cancelled a pre-ordered book on my iTunes account, but in my iBooks it still says pre-ordered. The iTunes account is the same as the account on my phone. How do I get it to not be pre-ordered on my iPhone?

Thank you that has resolved it for me, how do I give you the Green tick to say you are a legend???

Waiting for sprint note 4 pre order

Pre ordered device on Oct 15,was told it would be there release day the 17th. Come to find out it still hasn't shipped. I called 1877 bby mobile number and they called the store and was told they will not be receiving any this week. So now another week waiting for a phone... No one at the store is any help besides telling me to cancel my order. Horrible, terrible experience. I get no answer from corporate. This is unacceptable.

Hello JPodlewski-
Thank you for pre-ordering the Note 4, I know that you place your order on Oct. 15th in hopes to have it by the release date of October 17th.
I apologize for any misinformation that you may have received, as placing a pre-order only guarantees you a phone in the order in which the orders were received, not necessarily on the day it was released. Please be assured that when we receive additional inventory from Samsung, Best Buy will contact you so that you to fulfill your pre-order. I regret that I don't have better news for you.
Sincerely,
Karina|Social Media Specialist | Best Buy® Corporate
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Sprint Note 4 pre-order disappointment... Rant and questions!

The only reason I still shop at best buy was because prior to my current experience their price matching couldn't be beat.
I understand that patience is a venture and I will receive my pre-order eventually, but I find that I feel like I am continously being told tomorrow. It's clear that there is a lack of communication to each branch about stock or pre-order fulfilment.
I am also irritated because I have a 30$ coupon from my rewards that is most likely going to expire before I even get my phone.
What I am looking for is a clear way to get a date of the arrival of my pre-order.
Being told I can come in when I get an email seems like a cop-out. I just want a clear answer so I know when to expect my item. Not to be scrolling through junk mail to see if maybe I am one of the lucky ones (heaven forbid you miss that email since they put a 24 hour restriction on you to pick it up.)
Also would love a straight forward answers.
Is best buy selling any note 4s outside of a pre-order?
If I am able to fulfill my pre-order at a different best buy then my original location?
Last question!
Why should I ever come back?
I rather hear that the employees don't know, then be given false hope. All those things that can be price matched I can just buy from the competition at the lower price.

Hello SpiderByt3s,
There’s quite a buzz around the new Samsung Galaxy Note 4 (understandably so), and if it weren’t for the fact that I just got a new smartphone a few months ago, this would be one I’d be interested in too. From a personal perspective, waiting for new electronics can excruciating as I like to get my hands on my devices as soon as humanly possible. It’s understandable that you’d want to know when your phone is arriving, and I’m sorry for any frustration you’ve possibly endured while trying to figure this out.
Best Buy does make an effort to procure as much inventory as possible for new releases; however, sometimes the demand is higher than anticipated! If this happens, we realize that it can cause unintentional frustration and to avoid that, it sounds like you placed an online order for in store pickup. When an online order for store pickup is placed, we do ask that you wait for an email that confirms your purchase is available. I understand your eagerness to get your hands on your new Note 4 though, so I’m sure it’s disappointing to find that we didn’t have your order ready on release date.
While we do fulfill pre-orders based on the date on which we first receive them, each store has their own list of pre-orders to honor. For example, store A has 30 pre-orders and store B has 15. If both stores receive 20 phones on release date, store A will notify the first 20 people on their pre-order list that their phone is ready for pickup. Their 10 remaining pre-orders will then have to wait until a new shipment arrives. On the other hand, store B will notify their 15 customers that their phones are ready, and the five phones will be placed on the shelf for all to purchase.
Having said this, I understand why you’d want to know when your phone is due to arrive. We’d hate to give you an exact date should your shipment incur a delay, so as a way to avoid any potential disappoint with unintentional incorrect dates, we should be providing you an email once your phone is available for pick up. Once you receive this, you should have 48 hours to pick up your phone. I apologize for any frustration that this waiting may be causing.
Your My Best Buy certificate is another thing entirely. It sounds like you might have resolved this already, but on the off chance you still require assistance with this, please send me a private message with your full name and My Best Buy account number and I’ll be glad to see what options are available to assist you.
Best wishes,
Alex|Social Media Specialist | Best Buy® Corporate
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Why is Apple NOT allowing pre-orders of the iPhone 4 in some countries (AU)

I went on the Apple website for one of their Melbourne stores (Chadstone) and to my disgust I saw that the iPhone 4 would be available on a first come, first serve basis and you WILL NOT be able to pre-order them online. Why??? Come on Apple, answer this!

Why are you posting your question here? This is a USER forum. Apple won't answer you on this forum.

My BB is not putting pre orders into a number priority system...urgh!

I called and asked what number I was, and she said they weren't doing numbers. She said that it's based on when your appointment is.
How can they not prioritize orders by time and date? !?
She did say she expected to get enough to cover all pre orders.

That's my beef as well. Their own manual states they must number each order.
I mean what sense does it make to give someone an early appt time that ordered after me. And then I may not end up receiving a phone.

Note 4 Pre-order trade-in offer ONLINE??

I'm having a lot of difficulty with your online ordering. In order to qualify for the $200 Best Buy gift card for the Note 4 it says: *Online pre-orders must choose "Store Pickup" to qualify for trade-in offer.
I'm trying to pre-order the Samsung Note 4 sku # 8681453 (Sprint - charcoal version), but it will not let me select "Store pickup" at all.
Can someone please help me? I've purchased my last 3 phones from BestBuy, and usually things work very smoothly.
I need a definitive answer as to how I can go about doing this. I am not able to get to a store to pre-order in person as I travel for work quite a lot, but can make time to pick up on the 17th.

Hello S4vant,
That’s a great question! It’s a little hard to make sure you are keeping in line with the promotion guidelines if our website isn’t allowing you to select in-store pickup. After a quick look through of all the different Note 4 phones we have listed and the one you provided, I was able to verify that this particular option is unavailable for some reason.
While I don’t have answers for you yet, please know that I’m looking into this and hope to have them for you within the next day or two.
I greatly appreciate your patience,
Alex|Social Media Specialist | Best Buy® Corporate
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Verizon Note 4 Pre-Order Thread

Please comment here if and when you recieve your notification email, as well as how the transaction goes in the store.
So far, it looks like the 23rd release date still stands, so emails should be coming in shortly.

This showed up just before 1:00 pm today:
"Dear Xxxxxxxx,
Your reserved order will be ready for pickup on Thursday, October 23, 2014 at"
I placed my pre-order on Saturday evening, October 11 for a black unit. They will hold it until Friday according to the email

Note 4 pre-order delivery?

Will the phone be delivered on the 23rd or will to be sent out on the 23rd?

I feel your pain. I would love to be going home today knowing I have a Note 4 waiting to be opened. Look at this way, next week will have a brand new phone while other s have a week old phone.

Itunes Movie pre-orders - NOT WORKING

I purchased SALT via Pre-order. I was finally able to get it to download, but was charged the full price and not the pre-order price. I also pre-ordered Resident Evil and the links do not work to download my order.
I am able to log into the store and down load other items, so it is not an issue with my account, connection, login, or permissions on my mac.
Any ideas? I see others are having similar issues with other pre-orders as well.

I was having the same problem and only just now I went into iTunes, then the iTunes Store and selected 'Account' in the Quick Links menu on the right-hand side, it popped up and asked me to re-login, so I did and low and behold I got a pop-up message stating that I had pre-orders ready for download and if I wished to download them now to click "Ok", so I did and my stalled pre-orders came to life and started downloading... wish Apple could improve on this but now I'm happier they're downloading

5800 NOKIA TO PRE ORDER OR NOT! HELP ME DECIDE PLE...

Hello,
I am deciding whether or not to pre-order the 5800, because of the Valentine's day sale. I need reviews/opinions from those you already have a 5800. Do you love it? Is it worth it?
THANK YOU SO MUCH!

yes i have one paid through the nose for it,you have the n82 i see from other post and you have ordered 6220c so which phone you want id stick with the 5800 or n82 i take it your nokia fan me to was not into all this touchscreen lark even when iphone came out and then all the others to follow,the 5800 has not many apps just yet but its rapidly moving up with that check here out for themes and apps and games
http://dailymobile.se/ i never thought id like touchscreen now i do as its nokia ,there is new nokias touch screens apart from n97 coming out soon to be announced at the MWC which is very soon ,so keep close eye on things
If i have helped at all a click on the white star below would be nice thanks.
Now using the Lumia 1520

20$ pre order bonuses at kmart

Kmart is now offering 20$ pre order bonuses on many upcoming releases, including Destiny, Watchdogs and several others. Plus with there offer you can get one for each system and collect the bonus for each of them. Is Best Buy going to start offering the same deals to compete with them? I will end up pre ordering were I get ther best bonus and deal.

Hi crabydl1,
Thanks for being a My Best Buy member, and thank you for inquiring about our gaming pre-order offers.
We are happy to provide our guests with a number of pre-order incentives that can help reward their patronage. These offers can include our "Get $10" offer for all My Best Buy members ($20 for Wolfenstein), in-game exclusives, exclusive box-art or steelbook cases, and of course 20% off all new games for our Gamers Club Unlocked members.
In fact, as zztoluca mentioned, if you are only looking at the instant savings and gift, Best Buy already comes out ahead for all our Unlocked members.
We are always evaluating the competitive landscape, and we definitely also want to keep bringing our gaming fans the best value for their money, so check back regularly for new offers.
Thanks!
Mike|Social Media Specialist | Best Buy® Corporate
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Has Anyone Created a Successful Pre-Order Page?

I've submitted my second book, and still, I'm unable to get the pre-order function to work. Or maybe I'm misunderstanding it?
I assume that if I allow pre-orders when I create my package in iTunes Producer, that after I upload all my assets, etc., and they successfully import, that a pre-order page for that book should appear on iTunes.
However, for both of my books, this has not happened. They still are pending approval, but there has never been any sort of pre-order page on iTunes in the bookstore.
Has anyone successfully created a pre-order for one of their books titles? I've tried contacting Apple but only get a generic response that doesn't really explain anything. ; (

There is a related thread here:
https://discussions.apple.com/thread/3811505?start=0&tstart=0
You can set a pre-order start date for each territory in iTunes Producer. According to the iTunes Producer 2.6 User Guide, the date must be earlier than the sales start date. If you don't want to offer pre-order, you are supposed to leave that date blank.
The user guide says that, if you set a pre-order date, the publication will not be shown in the store until that date. It does not say that, if you set that date, the book will be shown starting on that date (or any date before it becomes available, for that matter).
The user guide also says the following:
Important: Pre-orders require minimal manual production work by iTunes. When you deliver a book that is
available for pre-order, contact your iTunes Technical Account Manager. Pre-orders must conform to the
following specifications:
All assets (EPUB, iBooks format, cover art, and screenshot files) are due up front.
You can only create pre-orders with the first, initial delivery of the book package.
You cannot make any changes to the pre-order once you deliver a book package to the iBookstore with
a Pre-Order Start Date.
Each territory where you are sending a pre-order (each territory where you defined a pre-order start
date) must be priced at a valid price tier.
Do not send pre-order start dates for territory products that have been marked not cleared for sale. Only
deliver book packages with pre-order start dates assigned for territory products that are cleared for sale.
Given the current track record in getting books into the store, I would guess that pre-order is something that would only happen for blockbuster titles from large publishers, where actually a significant volume of pre-orders can be expected. For the pre-order to go through into the store, someone still has to review the book, which isn't worth doing for something that sells a few dozen copies a month.
Michi.

Lost Pre-Order Receipt

I pre-ordered Grand Theft Auto V for PC on Febuary 10th, back when I picked up my pre-orders for Evolve. Normally I keep all my pre-order receipts in a specific envelope, but I think this was one of a few times they stapled my pre-order receipt to the product page print out I brought in to easily reference what I wanted to pre-order.
Long story short, I can't find the receipt anywhere, I found the pick up receipts for evolve the day I went in there to also pre-order GTA V, but can't for the life of me locate the one for GTA, I fear I may of accidentally tossed it when I got rid of the product page print out.
Is there any way I can get another copy of the receipt prior to going in to pick up on the 14th?

Hello Veroku_Chan,
I used to have a pretty good filing system for my receipts, but somewhere along the way, I stopped keeping good track of them. It hasn't bit me yet, but one of these days I'm going to be in a pickle. You ask a great question and I'm very happy to help.
Using the information you provided when you signed up for Best Buy Unboxed, I was able to locate your purchase history, but not the pre-order transaction in question, so I will need some additional information from you. Please watch for a private message from me with that request. To check your forum inbox, ensure that you have signed in with your user name and password, then click on the envelope icon in the upper right of this page.
I look forward to working with you and am grateful that you wrote to us.
Regards,
John|Social Media Specialist | Best Buy® Corporate
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Pre Order iPhone 4 at at&t

My mom was going to pre order iPhone 4 in her name using her credit card and then giving it to me to be my phone. However all the pre order problems wasn't able to get through. Now that she can get through it cannot find her address. She has a PO Box where she gets her mail for the mail is not delivered in her town and a physical address for fed ex and ups. She called apple and they couldn't find her address so they said she could not order it in her name and send to me because her name and address had to be the billing address. Also she called her local at&t store and they said she could come in and pre order it there, but now they are no longer taking pre orders at their store. Is there a way to call apple and have the account set up in her name, but send it to my address? Both companies seem to be giving the run around. All she want to do is pre order one when one becomes available and even pay for it during pre order at at&t store or over apple on the phone, but can't seem to do that since they are not allowing pre orders at at&t and apple can't find her address on their system. She has fed ex delivered there. You think someone at apple could over ride their own system and have it sent to address where fed ex and ups know where she is at The closest apple store is like 5 hours away.

That has always been the case. Shipping address and billing address must be the same.

NOTE 4 Pre-order Incentive

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