Note 4 Sim card issues
I have been having issues with my phone detecting my sim card. It works fine but randomly has fits where i have to restart my phone because it cant detect my sim card. Occasionally i will have to do this repeatedly in a row... yesterday i had to restart my phone 17 times and remove/replace the sim card until it finally started working again.
Then occasionally i will lose all service and data until i restart my phone.
Is anyone else having issues like this??
Same here...I've been getting the same message on my Note4. I've gone as far as removing the sim card, restarting, clearing cache, etc. Now I have times where I cannot make or receive calls due to this issue. Were you able to resolve your issue?
Similar Messages
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Droid DNA HTC Sim Card Issues Part 2
Ok so I posted about the Sim card and it will not let me reply to the people who posted on my post or reply to my own comment. Here is the original post:
Droid DNA HTC Sim Card Issues
Update:
My phone Started the low ringing before I received the new card tray from HTC. So I went to Verizon and explained the issues and they looked at my account and noticed that I was on my 3rd Sim card. Wife has the same phone and was having the same issues but on her first SIM card. They replaced both phones... the New SIM card tray arrived and I placed it in my new Replacement phone.... its been 2 weeks and I have not had any SIM card issues..... still Waiting to see what happens if any... no on the other hand my wifes new replacement phone has had SIM card issues with in 4 days. I will be contacting HTC directly for a new SIM card tray for her phone and here is HTC TECH support # if you would like to get help 1-866-449-8353 Good luck and I hope this clears up problems..... Just remember even though we are all fusterated by our phone problems we still need to go through al the steps to solve the problem before we jump to having VZW just give us a different brand of phone for lemon issues......
Message was edited by: Verizon ModeratorI wish it were that easy...
See their reply. (copy and pasted below)
Now I just wait for the next time my phone leaves me in a lurch.. As if I have not already done this each time..LOL
Thank you for contacting HTC technical support.
I am sorry to hear about this inconvenienvce with your device.
Laurie, in order to fix this problem with your phone first of all please follow these instructions:
1. Perform a soft reset to the device.
This can be done by holding the POWER button until the phone shuts off for 15 seconds, then power the device back on and try again.
2. After that you can toggle to Airplane Mode > From the Start screen, select All Apps > Select Settings > Tap the slider to turn Airplane mode.
Once device is in Airplane mode, tap the slider to turn off Airplane mode.
3. If this does not resolve the issue, please remove and reseat the SIM and try again.
Before removing the SIM, be sure to power off the device. Remove the SIM tray using the SIM ejector tool. Inspect the SIM card for any damages. Remove and re-place the SIM onto the SIM tray, ensuring the SIM is properly seated before placing the SIM tray back into the device.
If after powering on the device and the issue is not resolved, please proceed to the next step.
Replace SIM card, after replacing the SIM card, be sure that it is properly seated onto the SIM tray before placing it back into the device.
If after powering on the device and the issue is not resolved please reply to this email or call us at +1-866-449-8358 from 8AM to 1AM ET, 7 days a week.
You can also visit us at http://www.htc.com/www/support/ for more information about HTC.
Thank you for contacting us and have a good day. -
Is there any other ways to check whether is my phone faulty or my sim card issue. I can only use it for call, my network to 3G or 4G suddenly cannot use. This happen since yesterday, suddenly can use but suddenly cut off. Called Telco and they reset account but still same.
See this
http://support.apple.com/kb/TS4148 -
I carphonewarehouse in the UK to buy an iPhone4s, I went back to Ireland not sim card, then can not activate iphone how to do?
Carphone warehouse does not sell unlocked phones. The phones they sell will only activate with a UK carrier and will lock to the UK carrier used to activate it. You can not use that phone on an Irish network. Return it and buy an unlocked phone directly from Apple or one intended for use on the network you intend to us in Ireland.
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There is not Sim card message after restoring iphone
there is not Sim card message after restoring iphone
There is not a SIM card or the SIM card is not supported?
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I was having internet connection issues with my thunderbolt and they sent me out another SIM card and did a master reset. I put the SIM card in restarted it and I turned it back on and it has a pickture of a SIM card with an explanation mark and it wont activate. Whats the problem and how can it be fixed??
Hello ladygaga1! Welcome to the community!
Since it has been several days, I am hoping your issue has been resolved by now. It sounds like your SIM card has not been activated at this time. If you are still having issues, you can activate by going to your My Verizon account, choose Activate or Switch Device under "I Want to..." You will need the IMEI from the device first, and then the SIM card number (both can be found in Settings>About phone>Phone identity) to activate.
Let me know if you need further assistance. -
Hi, I bought the lenovo P780 2 months back. Suddenly, It is not able to detect any of my sim cards though the sim cards are active. Cant send any messages, make any calls. Says Emergency calls only. Please suggest a solution.
Same issue was faced by me 4 months back in Dec'14, as my phone was in warranty hence fixes came free, but now from past month I am again facing the same problem but this time warranty had expired. I observed that both the time there was a screw near SIM which went loose. This is pathetic service and is very disappointing, can anybody guide if there is any way to raise issue with Lenovo.deepak123 wrote:
Hi, I bought the lenovo P780 2 months back. Suddenly, It is not able to detect any of my sim cards though the sim cards are active. Cant send any messages, make any calls. Says Emergency calls only. Please suggest a solution. deepak123 wrote:
Hi, I bought the lenovo P780 2 months back. Suddenly, It is not able to detect any of my sim cards though the sim cards are active. Cant send any messages, make any calls. Says Emergency calls only. Please suggest a solution. -
I know there is multiple Post about this issue! Here is my latest Info.. I am on my 3rd Sim card same phone. first card was replaced 10 days after I got the phone. Second card was replaced 3 days ago. both times I was resetting the phone 4-6 times a day. Went to the VZW store the were going to have a new phone sent but with my line of work emergency services I needed the Phone working now so I took the 3rd sim card for now and called *611 they have more lateral to work with you. Talked with tech support and per HTC its the SIM card tray. had a 3 way call with VZW tech support and HTC tech support. They have a new SIM card tray that they are sending out to me instead of replacing the whole phone. They think this is the fix. We will see.
I wish it were that easy...
See their reply. (copy and pasted below)
Now I just wait for the next time my phone leaves me in a lurch.. As if I have not already done this each time..LOL
Thank you for contacting HTC technical support.
I am sorry to hear about this inconvenienvce with your device.
Laurie, in order to fix this problem with your phone first of all please follow these instructions:
1. Perform a soft reset to the device.
This can be done by holding the POWER button until the phone shuts off for 15 seconds, then power the device back on and try again.
2. After that you can toggle to Airplane Mode > From the Start screen, select All Apps > Select Settings > Tap the slider to turn Airplane mode.
Once device is in Airplane mode, tap the slider to turn off Airplane mode.
3. If this does not resolve the issue, please remove and reseat the SIM and try again.
Before removing the SIM, be sure to power off the device. Remove the SIM tray using the SIM ejector tool. Inspect the SIM card for any damages. Remove and re-place the SIM onto the SIM tray, ensuring the SIM is properly seated before placing the SIM tray back into the device.
If after powering on the device and the issue is not resolved, please proceed to the next step.
Replace SIM card, after replacing the SIM card, be sure that it is properly seated onto the SIM tray before placing it back into the device.
If after powering on the device and the issue is not resolved please reply to this email or call us at +1-866-449-8358 from 8AM to 1AM ET, 7 days a week.
You can also visit us at http://www.htc.com/www/support/ for more information about HTC.
Thank you for contacting us and have a good day. -
Hello, I have a nokia n8 that is 5 months old and the sim card is not being identified, i sent the unit in for warranty repair per nokia telephone customer support but i just received word that they will not repair my phone. It is coming back in the same condition.
I want to know if there is any thing else i can do or am i just out of $400? i am contacting nokia about a possible replacement but if that dont work does anyone know how hard it would be to replace the sim card slot on the mainboard.
I have seen pics and vids of the slot on the mainboard but no pics good enough for me to tell how the sim slot is connected to the mainboard. at this point warranty is worthless so what will i be voiding by opening the unit? any help is appreciated.i wemt thru the whole scharade of diff sims, resets ....blah, blah...sent unit into warranty...had it back in a few days...note said warranty os voided because i abused my phone....lol...NOT TRUE. I have otterbox cover and clear film over the screen. since i have no warranty, i opened it, btw..waranty did not, i flund some of the sim pns broken. I ordered two new slots, will be here in three weeks, reassembled the phone and im replying with this message from it(gotta luv wifi)
at this point, i have agreat camera and internet tablet that made calls and texts for five months and now NOKIA WARRANTY left me holding the bag, there is very little info on the n8 but i did manage to get a schematic, i know some people use jumpers to bypass a bad ic circuit, i sure would loke an outcome like that or have nokia send me a new phone -
Apple 3Gs After Restore not SIM Card Validating
Dear Sir,
After restore my 3GS Apple due to white Screen Problem after Lock,
The Mobile is not supporting SIM,
SIM & PIn Lock Required, What to doHello ndraj.2008,
I apologize, I'm a bit unclear on exactly what you are describing. If you are being prompted for a SIM PIN to unlock your SIM card after restoring your iPhone, you may find the information and steps outlined in the following article helpful:
iOS: Understanding the SIM PIN - Apple Support
Sincerely,
- Brenden -
My galaxy 3 won't read the sim card now but it was working fine s4 is on contract and s3 is prepaid help
We certainly don't want to see you having trouble with your SIM, Renee1939. Both the Galaxy S III and Galaxy S 4 use a Micro SIM and should be able to use the same SIM, but your difficulty may be due to the SIM being used between two different types of services. Please dial 888-294-6804 from a number other than your prepaid phone to work with the Prepay Customer Service Team to get your S III up and running with a prepaid SIM.
JenniferH_VZW
Follow us on Twitter www.twitter.com/vzwsupport -
I just bought a turbo online full price, I have an active verizon account. How do I get a sim card for the new phone?
Sim cards are free at your local Corporate VzW store or by contacting Customer Service.
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Changed bank card. Got charged $24.99 from iTunes for a prior purchase that would not go thru due to invalid security code. When put new information on iTunes payment . iTunes charged my account without me confirming order and I didn't even receive the zoo buck 50% sale special. They just took my money . Now I can't connect to iTunes Store because they are fixing problems. What can I do to get my money . Can't even reach tiny zoo who gets the money. iTunes should of sent a confirmation request when new card was submitted before taking money.
Thanks, but I've been on the phone with AppleCare US (where I am and live) and AppleCare UK. They continue bouncing me back and forth without helping resolve the problem.
Perhaps someones knows how to further escalate the issue at Apple? -
Why am i having sim card issues
This happened before, but stopped. Now it is back with a vengeance
You have not given any information about your problem. Possibly your SIM is bad, and you will have to Visit Carrier for a new SIM. But before that try Toggling ON and OFF Airplane Mode, obviously leaving it OFF. Try Reset Network Settings, click App Settings>click General>at bottom click Reset>click Reset Network Settings. If this does not work take a Paper Clip open SIM Tray and then slide SIM Tray back in securely. If all fails you could try a Firmware Restore in iTunes. If this fails Visit Carrier.
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Droid DNA SIM card issue--I want to be issued a completely different phone.
So as most (if not all) Droid DNA users are aware--there's a BIG problem with the device/software. The updates aren't fixing it like they are supposed to, in fact for me the errors are worse than ever! A simple restart won't even get rid of it so I have to do it 5 times before it finally goes away. I don't want to be issued another Droid DNA that is going to be just the same with the same issue (thats simply a waste of my time and frankly the Droid DNA has already wasted enough of my time already)
I want verizon to issue me a completely different phone, because when I paid for my phone I paid a lot of money for a phone that I thought would work 24/7--but no, this phone is obviously defective. And I DO NOT want to deal with this for another 2 yrs.
SO my question is---I know I'm not the only one out there that feels this way, has anyone talked to verizon about issuing them a completely different phone free of charge or paying the difference (in the event the cost would be more for a particular phone during the 2 yr contract renewal)
(thanks for any feed back, I'm dreading going up to the store and talk to the people who just want your money or will just tell me they will issue me a new Droid DNA, I've seen the other discussions, the phones the people are getting have the same exact problem!!)So I wanted to give you all an update, I finally decided to do a chat with a verizon online rep--I refuse to go to a store in fear that I might blow up. I guy I talked to was understanding to the issue and told me what I needed to do..do I like what he said? No, but I was at least happy he understood the frustration and actually ACKNOWLEDGED that this is indeed an issue.
This is basically what he said in a nut shell:
1) Do a factory reset--supposively that will help with the software update
I backed all my pictures/contacts up on goggle+ and all your apps will be in google play (all except my candy crush extra lives which I thought was odd/conspiracy)
RESULT: same error times 5.
I expressed my hate in having to do the reset but I'm basically going to have to back all my stuff up anyways if I get a new phone
2) Request a replacement phone--because I spoke to him thru the chat our conversation can be saved to my profile so whoever assits me next will be able to pick up where we left off---I find this to be EXTREMEMLY CONVENIENT! (you can also have the convo emailed to yourself for reference)
RESULT: Haven't done this yet but I'm waiting for the chat to become avail so I can request a replacement. But I'm assuming it will NOT work.
3) Once they replace the phone and in the event I still get the error I have to contact HTC and they will have to replace my phone, Verizon apparently cannot do anything after that.
I want to say I'm made as all get out but I guess I understand that its a HTC issue and not so much a Verizon issue..they are basically just stuck in the middle. Do I agree with having to contact HTC--NO. But at this point I will do whatever I have to do to get a new phone because I HATE THIS PHONE.
My recommendation--Use the so you can have reference and evidence of the issues and evidence for HTC that you have done everything possible to get this resolved.
(to go to Chat: go to Verizon wireless website>contact us (upper right hand corner)>get in touch>Chat now (if avail)
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