Note on bugs in PSE 9 and question on fit to screen

Question

Things I don't like or glitches in 9 that I never had in Elements 5:
Undo goes to last layer, NOT to last action. Really annoying when I'm trying to stay on the layer I'm on!!
Icons on organizer are all orange. Every. Single One. Not at all helpful for tags & categories. I found the icon folders after, oh, about half an hour, but can't figure out how to get more icons. I can get orange, blue, red, and green. No purple nor any of the old ones from 5. I guess this is a question, if anyone knows how to make these icons useful rather than boring and uesless.
Help search from the top tab is not for PSE 9, and the suggested answers all go to earlier editions!!! This is really bad.
Last, I can't move the image in the window space. This is kind of basic, to use maximum real estate. In 5, when I enlarged the image with the navigator, the whole image, plus any grey margin, enlarged. It still enlarges, but the outline around it stays the same!! So all you see is 3 big inches, when you need 6 inches to see the image! Then you have to stop and manually drag the outline to match the size of the image. So time-consuming.
Another size problem is that for some reason I can't deselect the Project Bin in the Windows tab. The check mark is always there. That means that there is always 1.5 inches or so in the bottom I could use, but Fit to Screen STOPS where the project Bin used to be. Again, I have to drag the whole outline down to work on the image.
Enlarging the box outline to match the image is basic geometry that should have been figured out in Elements 1, not in 9.Since this happens before you even start work on the image, it ruins the experience from the start.
Any suggestions on fixing the icons or deselecting the project bin or automatically sizing to fit screen gratefully appreciated.

Answer 1

I was on the phone for 5 minutes short of 3 hours - about an hour was on hold. I decided to limit my complaints to 2: the orange tags that are the only color now for Organizer tags & categories (3 other colors, but can't add colors or shapes of icons) and the problem with fit to screen. They had me download an app so that they could see everything on my computer. I'd never done this before, and was a little nervous, but also desperate. For each time they moved I had to give permission, so you have some control.
They know about the organizer tag problem. No solution yet. The more people complain, the better. They have issued some updates, so they can update this if they WANT to. One guy suggested that asking for more than 5 icons is a "request" but I insisted that it is a BUG! No one can organize their images into just 4 or 5 categories!
I talked to 3 guys before any of them could fix the full image problem, so it pays to be persistent and keep asking. To answer you, Barbara, yes, you can make the Project Bin disappear totally if you're in Float mode (and also unattach it, or move it to Panel Bin - I was in Float mode, and didn't know it. In fact, even the words of the tab Project Bin will disappear.  In that mode, Fit to Screen will always stay ABOVE where the PB would be - about 1.5 inches from bottom.
The guy who helped finally had me remove the entire folder inside Adobe, and it built a new one, without Preferences. (I don't know why he couldn't just check Default mode, but he didn't) I had checked Allow floating documents in Preferences. Why not? Well, the screen behaves differently, if the images are floating - they just won't use the full edit space unless you drag and push them all over.
The default Normal mode will center the image fairly big. Then in Window uncheck PBin. The image will center itself again, but will not get any bigger, even with the extra space. Go up to View, Fit to Screen, and then it will fill the whole space!
I really think there shouldn't be a Floating mode preference there at all - it was very problematic.