Note to forum keepers

Just a note that this morning there appeared to be a couple problems.
1. Your Watches disappeared
2. You seemed to have had problems with the login. It wouldn't accept my password (same one I used yesterday, today to post this, and sent to me by forgot your password (I didn't).
I'm sending this because I have no idea if it was specific to me, everyone, or if you noticed.
On that note you might consider having some place to let people know when your having problems, so we're not left wondering. It might reduce the frustration.
Ken

Ok, took me a while but I realized the watches disappeared because of the login issue. I'd grown accustom to auto logon. I assume it was failing for whatever reason the manual login was.
Ken

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Why CollabSuite 2 do not have Forum app Feature

Why CollabSuite 2 do not have Forum app Features?
How to integrate the LDAP?
Can Web conferencing now to use Netcape, Mozilla, Opera?
Thanks for the help.
[email protected]

Hey Lucas 8115,
Thanks for the question. The following resource outlines how to start using iCloud Drive. Please note that any documents that you've already stored in iCloud are automatically moved to iCloud Drive when you upgrade. This means that devices that are not supported with iCloud Drive may be unable to access your documents (more info):
iCloud Drive FAQ
http://support.apple.com/kb/HT201104
How do I start using iCloud Drive?
If you currently use iCloud, update all of your devices to the required OS (see above), then go to Settings > iCloud > iCloud Drive > Upgrade to iCloud Drive. Any documents that you've already stored in iCloud are automatically moved to iCloud Drive when you upgrade.
Thanks,
Matt M.

This is not a forum question. This is a direct question to Adobe!

This is not a forum question. This is a direct question to Adobe!

If you have a direct question to Adobe then please contact our support team. You can find the appropriate option available for your region by going to http://www.adobe.com/ and selecting Help and Contact Us.
Alternately what country/region are you in and I would be happy to look up the support number for you. It should also be noted that if you need technical support then that department is open on Monday.

Open note to forum support people.

Reference thread: Aug 29, 2011 - CS5 - redundant title of plug-in [etc]: "Installed Alien Skin Blow Up 2 ... didn't like it ... so uninstalled. However, under "Filters" the title remains. Any (easy) way to remove this? Thanks!"
Hello again!
I probably appeared to be quite dumb around computer programs and the software that runs them and I am.
But …....
It's unfortunate that a person is mislead by being told by an employee, in this case twice, that program files can not have been deleted if the title of a plug-in remains in the list; thus causing frustration due to further fruitless seeking. My claim to have definitely deleted the program seemed not to have carried the slightest weight.
(And the statement made that an uninstaller is not necessary in such a simple case is questionable. Uninstallers are necessary in order to avoid difficulty for the average person who wants to simply quit a program and not have to find the program, delete it, and then seek out active fragments that remain.)
The dud title in question, a 'shortcut' only, remaining due to its uninstalled script, seems to have confused everyone, but one person alone appeared dimissive of there being any problem, stating that the "obvious" was surely being overlooked!
A knowledgable employee, joining in where help has been asked for, should not appear to be dismissive. Many have no knowledge of what goes on with computers and their programs, but use them anyway; relying on experts for help when in trouble.
Happily, the attitude of others joining in was nothing but that of people desiring to help. One person said that it was unfortunate that the software company had not provided an uninstaller and linked to lists that might assist in a search for any elusive item. Now that's helpful!
However, thanks to all for being there – what would we do without you! The employee referred to is obviously of great help to anyone with a real Photoshop problem. Admittedly, mine was trivial.
Only best wishes!
charjaygar

The employees that post in this forum are engineers, not support people. They come here, like the rest of us, voluntarily. No one here in this user forum is obligated to support you.
Adobe does have a dedicated support service that you can access in another section of this site.
The issue of 'growing up' involves not putting so much of your emotion in a computer matter. You have posted a lengthy, and truly bizarre, rant that any normal, mentally stable individual would have brushed off. A sane person does not thank someone for helping them and then start a new discussion thread to criticize the same person.
Seriously. Lighten up. This is not healthy for you.
charjaygar wrote:
...It's unfortunate that a person is mislead by being told by an employee, in this case twice, that program files can not have been deleted if the title of a plug-in remains in the list; thus causing frustration due to further fruitless seeking. My claim to have definitely deleted the program seemed not to have carried the slightest weight...
You were certainly not misled. You recognized in the other thread that there were portions of the program files not deleted. Your claim to have definitely deleted the program files did not carry any weight because you continued to find files.
charjaygar wrote (in the other discussion thread):
...SUCCESS!!!
I knew that I had cleared out everything with my manual Alien Skin Blow Up 2 uninstall but searched further and found the relevant Adobe JavaScript file and deleted it - simple!
I asked for an easy fix and how easy it was. In hindsight, it should have been obvious, even to me.
So why the heck are you blaming anyone other than yourself and the numbnuts at Alien Skin for not having a sufficient uninstaller? Seriously, get over it.

I Don't Want Google & Do Want To Contact Customer Support, Not A Forum

I've seen other threads regarding this & noticed that nothing has been done. I just want to put it as plainly as possible: I don't want Google & Google Toolbar forced onto my computer without the option (like Java gives for Ask toolbar) of choosing to not have it. It seems incredibly unprofessional to try to put programs on your customers' property without their permission. At the very least, give us a checkbox to uncheck if we don't want it. Oh, and provide an e-mail to contact Customer Support. These stupid forums are useless because no one from the company involved ever responds or make changes according to the requests posted.
If so many programs didn't use Flash, I'd uninstall it right now & have nothing to do with it any longer.

Uncheck the checkbox on the download page
If you don't see such a checkbox, please post a screenshot of that page.

Note to Forum moderators/PR/anyone at Creative who will listen and A

Dear Forum Moderators/PR punchbags,?It seems Creative doesn't mind continually taking punches from the general public, and the longer Creative waits, the more annoyed people are getting. We always hear the Creative moderators saying they are sending feedback up the corporate ladder, however we are yet to hear any form of decent news/updates on the X-Fi drivers which clearly have a multitude of issues. While I don't doubt the Creative moderators are doing their job, I (and i'm sure I speak on behalf of many others) expect to hear a decent reply from someone who has the authority to do so. We all paid good money for the product, and do not deserve to be ignored!?What do Creative have to say about the blatant ignorance of the existing "issue-ridden" X-Fi drivers for Vista? And what is Creative doing right now to rectify the issue? Why have so many good paying customers been left out in the dark for this long? And why do Creative continue to market the X-Fi as "Vista ready" when there is blatant evidence it is no where near "ready" for Vista?

Watching NASDAQ on tues told something of what was discussed here. Creatives main problem is trying to be all things to all people and insisting on in-house manufacture of their computer peripherals. While they may be able to control quality somewhat, their competition has the edge in cheaper labour. Note, the drastic cuts in R&D in the last 8 months. This is all relati'vely normal for companies this size. One other thing that is making hard for them to be competati've is being an american based company. However, doubtful this is going to bankrupt them, or negati'vely effect them in a way that they cannot shake off easily. Guaranteed, if and when drivers & software are released, so present gen cards work with vista, the very small (albeit vocal) community here on the forum will tone down the rhetoric. Creatives money is not made in retail, it's made in wholesale contracts to the likes of Dell for example, and 90% of all onboard sound chips have been Creative Labs and will likely continue to be. (note X-fi chips sold to makers?such as?azureus) This entire fiasco has been a lesson in consumer strategies as companies push and pull the marketplace to suit their manufacturing needs, not fill a void?of supply and demand as we would like it to be. The reality is Creative is under very little obligation to support these cards under vista, is it a good business decision? I dont think so. It sure would be nice if they has some respect for the retail customer. Some good old fashioned?PR would be nice here too. Will this sink them? Probably not. Would we like them to go bankrupt and send apology emails to all of us? Absolutely, nothing less. Is that reality? No. I simlpy won't put this much emphesis on my computer systems sound functions until I see what is being manufactured. And there are some really really good looking contenders right now. And several more to be released over the summer. In retrospect, this is a good thing Creative are doing by throwing the market wide open. This has been longed for, almost 8 years now. Don?t get me wrong, I still think this was and is a truly crappy thing they are doing, but in the long run, we win, becasue finally, we will have cards that rock, and people that care about the end user.Message Edited by scorpion_saga on 05-03-200703:30 AM

Is there not a forum for iTunes U Course Manager?

I'd like to be able to direct our faculty to a forum that is specifically geared to their iTunes U Course Manager questions. That way they'd not be confused with or have to wade through issues that are not relevant to them.

Answering my own query, yes there is. It's right there at the Apple Support Communities > iTunes U level.

HT2963 Can't set JPGs to open in Photoshop not Preview- forum suggested this is Permissions issue

I've repeatedly used "Open with" > "Other" > "Adobe Photoshop CS4" > "Always Open With" and it works only with that particular JPG. In a Photoshop forum, someone suggested this is a Permissions issue. Is it? If so, how do I fix it? (I have no UNIX-type experience. This is Mavericks OS X 10.9.2.) Thanks to anyone who can help!

Control (right) - click on the file and select Get Info from the contextual menu:
In the Info window select Photoshop as the app to open it with and click on the Change All button.

Not really Forum-issue but Account question ...

Does somebody now if it's possible to merge Microsoft Accounts?
I want to get my old posts on TechNet forums on this new account I made.
Thanks.

Hi,
Your best bet will be to reach out to the forums team directly by sending an email to fissues (at) microsoft [dot] com and ask them. Make sure you include links to both profiles.
EDIT: Skip this suggestion until you try Dave's suggestion first.
Don't retire TechNet! -
(Don't give up yet - 13,085+ strong and growing)

Weird Video Glitch - Not on Forum

Okay, this thing started only recently. I got a video, slapped it onto itunes, and converted it. Sound disappears, so i converted the video with an external program to mpeg-4 (iirc) and put it on the ipod. Now, i have sound - but the first frame of the video shows up as album art, and i cant watch the video!
This now happens to every video, inc. video podcasts.
Please help me fix this problem guys!
Any help appreciated!

Caspergemini posted this elsewhere-- it worked for me!!
On your iPod from the main menu, go to Video -> Video Settings. In the 'video settings' highlight 'tv out' and click the select button until 'tv out' is set to 'off.' Then, press the 'menu' button to go backwards and try to play the video again.
Hope this is helpful
CG

Not receiving email from Adobe forums

Hi all.
I am a member of Adobe's forum and I do not receive any notifications about the posts I have subscribed to. I receive instant notification emails from every other forum I subscribe to but not Adobe's. I was told that maybe my ISP has a filter but I get all their other emails, just not the forum ones. Sounds like BS to me.
I was told to add their address to a white list.
Anyone have any suggestions?

You might get an answer here, but I think it's a question for the Adobe Forum. Since you are receiving your other mail, it doesn't seem like a Mail or ISP problem.

Lenovo Forum Account Not Recognized, But Cannot Use Same Account Information

I previously created a Lenovo forum account, however it was not recogonized when I attempted to sign in to the forums with it. So, I started to recreate it using the same e-mail address. I was able to use the same e-mail address, received the verification e-mail, clicked the verification link, and was prompted to enter a user name and e-mail address. I attempted to use my previous user ID that I was just told did not exists (hence needing to recreate an account) and was told that the ID already existed. Okay, fine I made up a new one. I was also promted to enter an e-mail address. Um, okay. So I tried entering my e-mail address and was told that the e-mail addres was already in use. Huh? How could my old accound both not exist and exist? But I cannot request any help until I have an account. So I created a completely different account using a different e-mail address and user ID. Why did not my original account not work, and am I going to have to go through this again the next time I need to access the forums?

Your first account has not been associated with a LenovoID, the other two have. The LenovoID is actually the email address you used to create that LenovoID and not your forum user name.
When you click on Sign In at the top of the forum you will be presented with the LenovoID screen, see the picture in point 3 in this knowledgebase article. In the immediately visible fields please enter the email and password used when creating your second or third LenovoID accounts which may be different to those used on the forum registration page picture under point 4; this will then automatically log you into the forums with the user name which was associated with that LenovoID.
If you wish for your original member name, DGDCTP, to be associated with the LenovoID created for account 2 or 3 please let us know and we can arrange this for you.

RIch text forum issue since reinstall of OS

Ever since I reinstalled my system software (10.4.11), I have been unable to utilize rich text editor options available for forum posting. (not this forum - about.com is one of them). In Safari, the editor toolbar is non-existent when posting/editing a post, and my individual paragraphs display as one huge paragraphs rather than individual ones. I'm not having this problem in Firefox. In Firefox, the rich text editor appears (bold, italic, etc. buttons), as do options for "design" and "HTML"—all missing in Safari.
Previous to the reinstall, I was not having this issue in Safari. Paragraphs were created by hitting "return", not inserting html code.
I'm wondering if there is a setting, or plugin, that was present in my old system that did not get installed, which is contributing to why Safari has omitted these options as opposed to Firefox.
Thanks!

No I haven't tried another mouse, but the malfunctions started as soon as OSX 10.6.4 was installed, so I deduced that it was a software rather than a hardware issue. I will however try another mouse.

Outlook autodiscover is not working for some users in coexistence

Hi
We are doing exchnage 2013/2010 coexistence
Most everything is ok BUT outlook autodiscover is not working for some exchange 2010 users now that 2013 is in the front!!!. We end up creating the profiles manually. It has affected some but not all the users.
I followed the instructions here but it didn't help.
http://blogs.technet.com/b/tips_from_the_inside/archive/2012/01/11/autodiscover-fails-for-one-or-more-users.aspx
Using outlook 2010, 2013, patches, .... didn't make a difference
Would you please help?
Thank you

Hi
If it is affecting only few handful of users i could suspect a mailbox corruption and would recommend to move mailbox and see the results.
Also you can try below
You need to set the values MaxFieldLength, MaxRequestBytes & MaxTokenSize to below on Exchange 2010 CAS servers as well as Exchange 2013 CAS servers
Path: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\HTTP\Parameters
Name: MaxFieldLength
Type: DWORD
Value: 65534
Path: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\HTTP\Parameters
Name: MaxRequestBytes
Type: DWORD
Value: 16777216
Path: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\Kerberos\Parameters
Name: MaxTokenSize
Type: REG_DWORD
Value: 48000
Just reboot the servers once its done and you will be good to go.
References
https://social.technet.microsoft.com/Forums/en-US/cc2929ac-4d36-4e84-a567-ce9b3bec1398/http-400-bad-request-on-iis-8-exchange-2013-cu2-on-windows-server-2012-autodiscovery-is-not?forum=exchangesvrgeneral
http://blogs.technet.com/b/kristinw/archive/2013/03/28/recommended-changes-and-enhancements-to-support-exchange-in-an-enterprise-environment-whew.aspx
Remember to mark as helpful if you find my contribution useful or as an answer if it does answer your question.That will encourage me - and others - to take time out to help you Check out my latest blog posts on http://exchangequery.com Thanks Sathish
(MVP)

The new ACR 5.5 update will not install in Elements 7.0

Hello All:
This situation is now becoming ridiculous (well, for me that is). I just tried to install the new ACR 5.5 update and it is "unable to install" into Elements 7.0. I downloaded the update several times, unzipped the install file, but when trying to install, it just gives me a message that it is unable to install and to hit the "quit" button.
I have a Vista 64 Bit system with 12 Gigs of RAM. I've installed Elements 7.0 and Lightroom 2.5 on my system - all with no problems. For some reason, I could never get Photoshop CS-4 to install at all and I've been through the mill trying to install Photoshop - but nothing worked and had to eventually give up. Trying to get Adobe support for CS installation on my 64 Bit system has been ridiculous in this regard as each and every time I called, I was connected with some techrep located in India who all they did was "parrot" back what I told them - how frustrating. But as I mentioned, Elements 7.0 and Lightroom installed just fine.
The previous ACR 5.4 installed just fine into Elements, but now...ACR 5.5 will not install. It tells me that I do NOT have CS-4 installed so it cannot install. What's up with that? Has Adobe stopped supporting the latest ACR upgrades for Elements? What gives?
Does anybody just have just the newest ACR 5.5 plug-in by itself that they can send me so I can just put it in my plug-ins folder (or a place where I can download it)? Adobe used to just have the plug-in that you could unzip and copy and paste and put it into your plug-in folders - but not anymore. Now they make it an 82 Meg install program and thus some of my problems.
Can anybody help here? Why does the install program look for CS-4, yet overlook Elements 7.0 completely. Helpppppppppp.
Ben

Hi Benherrmann,
Sorry to listen that you havent been able to install the Camera Raw 5.5 plugin.
But as far as my knowledge goes for PSE, PSE never lists Camera Raw plugin for updates in the Updater Preferences dialog i.e., if you will launch Help->Check for updates, a updater window will open. If you will check the preferences of that updater dialog, it will tell you that it never checks for updates for Camera Raw plugin unlike what happens in Mac. In Mac Camera Raw updates does get installs just by installing PSE(v6 of course as there is no PSE7 for Mac. Hopefully there will be a v8 for Mac by the end of october as seen in the last release).
Dont know exact reason why Adobe had configured it in that way? why there is some difference between Win and Mac.
So it prompts me that somehow you need to install Ps CS4 on the machine to get the patch installation through updater. Although this is not Ps forum, would you mind telling what error/issues are you facing while installing Ps CS4?
Regards,
Ankush

Note to forum keepers

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