Notebook doesn't recognize installed graphics card

Recently purchased the HP Envy 15-q748ca notebook which comes with the Nvidia GeForce GTX 850M installed. However, laptop has stopped upgrading the drivers and no longer recognizes that that GPU is installed and is instead using the Intel HD 4600 GPU. Help.

hi @BurnsMac ,
Welcome to the HP Forums!
It is a great  place to find answers.
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
I understand that you recently purchased your notebook and it has switchable graphics and it is not utilizing both cards.  You have done all the updates.
When I checked the specifications for your notebook I do not see 2 graphic cards.  HP ENVY 15-q178ca Notebook PC Product Specifications
Here is a link to Resolving Video and Graphics Issues.
Here is a link to Switchable Graphics on Notebooks Configured with Intel and ATI GPUs that may help.
If you still have concerns, I suggest contacting HP support for assistance.
Please call our technical support at 800-474-6836. If you live outside of the US/Canada Region, please click the link below to get the support number for your region. Phone Assist Worldwide
Best of Luck!
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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