Notebook frequently is found turned off and will not restart even when power button is held in

I have a dv7-3060us notebook running Windows 7,  Some mornings (every few days or weeks), I find it, powered off and unresponsive.  Pressing in and holding the power button for 5-10 seconds has no effect.  I have to unplug it and remove the battery to get it to restart.  This has happened numerous times.  I have tried it running with the battery removed and it even fails then.
Can a software problem cause this?  I thought that holding in the power button causes a hardware interrupt and the BIOS takes over.
Is there a known hardware problem which can cause this?
Thanks,
Adam
This question was solved.
View Solution.

Hey Adam,
First off, Happy Friday! I would go ahead a try a hard reset to resolve this issue. You can find the instructions on how to do this on this page: Use Hard Reset to Resolve Hardware and Software Issues 
If this does not resolve the issue post back with any new details and we can go from there. 
Thanks,
Sean
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