Notebook G60-213EM.....Won't start up. \Windows\system32\drivers\mpfilter.sys

Question

 I can't get past the opening page. If i F8 and select any of the safe mode options, it gives a status of 0xc0000221 and asks for installation discs. I haven't got any.  Where can I download to a disc then transfer it to the notebook? Can't remember what windows is loaded (either vista or windows 7) but even XP would be an improvement.

Answer 1

Hi:
Accroding to the product specs for your notebook, it came with Vista Home Basic.
If you can read all 25 characters of the Vista product key on the bottom of your notebook, you can make your own Vista installation disk.
Here's how:
If you're up to a slight but rewarding challenge you can make your own if you can read your 25 character Vista product key on the PC.
Just download the 3 files you need at the link below, and read all of the instructions to create a bootable DVD installation disk using imageburn.
Disregard the part of the text under the first screen shot about "extract the files to the Vista folder."
The files were already extracted to that folder when you ran the X14.exe file by reading the text on top of the first screen shot.
The other thing I noticed is on the 4th screen shot, where it shows Developer ID Microsoft Corporation. I had to type Microsoft Corporation in myself, and then the other codes automatically populated.
When I went to compile the ISO file, ImageBurn gave a message that about a WIM file and ISO, and if I wanted to burn it in a different format.
I selected No, make the ISO file.
It was not that hard to do. I burned both the 64 bit disk and the 32 bit disk in case I ever need them.
I tested both of them on my hp dc7100 CMT desktop PC, they worked perfectly.
When you enter the product key, it knows what version of Vista you have.
http://en.community.dell.com/support-forums/software-os/w/microsoft_os/3317.2-3-microsoft-windows-v....
After you successfully install Vista, you can then install the drivers from your PC's support and driver page.
Paul