Notebook HP Pavilion | Touchsmart

My laptop has always been very efficient and useful, but a couple problems have been occuring with it latly. One of the largest problems, is my Increadibly huge framerate drops happening this past month. Windows 8.1 without many tasks open, will run fine. However, I will open up a game (All games do this) and then about 15 minutes later, my notebook itself gets a framerate of about 1 or lower. A minute or two later, it returns to normal. Then the cycle repeats. I am sure it is not my internet, because it makes my whole computer lag. Also, I have a couple of occuring problems lately that may relate to this.My computer fan makes a buzzing noise, and sometimes I will start Windows and it tells me tht my system is not being cooled properly.My touchscreen does not work after starting windows, but at any given time it will start working again. How can I fix my main problem?

Hello again. I have done some research and I have found a great document that will assist you with the Touch Pad issues that you have been experiencing. Please click the link that I have provided to get to the document. http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03523373&tmp_task=solveCategory&cc=uk&dlc=en&la...
Thanks again for your time.
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W a t e r b o y 71
I work on behalf of HP

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No Sound on HP Pavilion TouchSmart 11-e001sa Notebook PC (ENERGY STAR)

Hi
i have a HP Pavilion TouchSmart 11-e001sa Notebook PC (ENERGY STAR) but do not have no sound coming out of the speakers.
the volume is set up high but when i play You Tube videos i get no sound
please Help!!!!!!!

Hey Cityhull,
I would like to first welcome you to the HP Forums!
With not being able to here sound from your notebook, I would like to first confirm that troubleshooting steps that you have done already. I have included the document 'No Sound from Speakers (Windows 8)', I have troubleshooting steps been completed, if so what was the outcome for the Windows 8 troubleshooting tools, and the rest of the steps.
Looking forward to working with you!
I worked on behalf of HP

HP Pavilion TouchSmart 14-n055sa Notebook PC Touch Screen

Hi,
I have recently bought HP Pavilion TouchSmart 14-n055sa Notebook PC and am having issues with the touchscreen.
My touchscreen have completely stopped responding and it has now become a normal screen.
I restore my computer to the factory settings and still the problem has not been resolved.
Could anyone help me regarding what should i do next to solve this issue.
Regards,
Anil Maharjan

Same with mine :-(

HP Pavilion TouchSmart 14-b109wm Sleekbook will not boot up

My HP Pavilion TouchSmart 14-b109wm Sleekbook will not boot up windows.
upon power it goes to a blue screen that reads "Recovery" your pc couldnt start properly.
Error code 0xc0000185. Youll need to use the recpvery tools on yout installation media
Ive read several forms on performing the recovery and tried but im getting nothing.
Any ideas on how to proceed from here.
It doesnt have a cddrive so we have no backup disks.
the warranty was up sept 2014 and it went dead december
vey disapointed in hp
an help wuld be greatly appericated

Hi @gjtomlin ,
Thank you for visiting the HP Support Forums and Welcome. I have read that you are interested in re-install the operating system back on your HP Pavilion TouchSmart 14-b109wm Sleekbook. Try performing a hard reset.
When performing a hard reset please note remove any and all USB devices. Disconnect all non-essential devices.
Here is a link to computer won't start for Windows 8.
You might benefit from a Windows 8 refresh.
It load defaults on the Notebook without disks. Here is a link to your drivers and software page.
I hope this helps.
Thanks.
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Can i turn off the touchscreen in HP Pavilion touchsmart 11 - E012AU

I am having trouble with bugs hitting my screen. I can't really do much because the bugs are constantly taking me to different pages.

Hey Student17,
Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your HP Pavilion TouchSmart 11-e012au Notebook and disabling the Touchscreen. Here is a link to disabling your Touchscreen.
Hope this helps you.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Hp pavilion touchsmart will not turn on

Hi, I have a hp pavilion touchsmart laptop. I used my computer the other day to save a file onto a flash drive and It was working fine. I haven't touched it since then yesterday morning I noticed it was off and wouldn't cut on so I figured it died and I plugged it up and let it sit on the couch to charger. When I went to pick it up and turn it on about an hour later it was very hot and wouldn't cut on. The light next to the charger port is orange when you first plug it in then turns white after a few mins. No other lights are on and nothing happens when I press the power button. I'm still under warranty but I would like to try and fix myself before I go through that long process. Please help thanks in advance.

Hi @SKS_Paviliondv6
Welcome to the HP Support Forums!
I understand that your notebook is stuck in a type of error loop, asking for a startup repair. I am happy to assist.
Have you ever backed up whatever data there is on this notebook, or is there anything of value on it? If there is nothing of value, you can try restoring the factory image, assuming it will function.
Performing an HP System Recovery (Windows 7)
Troubleshooting HP System Recovery Problems (Windows 7)
If on the other hand there is some data on there that you want to back up, then I would do that first. To assist with that you can use the service manual to help with removing the hard drive, and then you can use a compatible external drive bay, and connect that to another device to make a copy of the things you do not want to lose.
HP Pavilion dv6 Entertainment PC - Maintenance and Service Guide
Also you can refer to this page on various ways to back up that data.
How to Recover Data from the Hard Drive of a Dead Laptop -wikihow.com
If the recovery process fails as well, then it is likely a hardware issue of some sort. You can try looking at this page which offers some options for hardware testing, if you can access them.
Testing for Hardware Failures (Windows 7, Vista)
In my opinion, if the notebook is as old as you say, and if it comes down to a hardware problem, it is probably not worth fixing; but that also depends on the type of hardware failure. If it is something comparatively minor, and easily replaceable, then it may be worth doing; but if it involves a board or processor, then it is probably not worth doing at this point.
I hope this helps.
Malygris1
I work on behalf of HP
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Does this HP Pavilion Touchsmart 15-n210dx support 1600MHz?

I just upgraded my RAM from 4GB to 8GB. Can this model support the speed 1600MHz? I can't see details from the box since this laptop was just brought to me. And if this model can handle the speed, can someone please tell me how?? Thanks. My current RAM specs can be seen here http://www.kingston.com/dataSheets/KVR16LS11_8.pdf My laptop is quad-core (1.6GHz) AMD A8. Again, Thanks to whoever will answer.

Hi @VonL ,
Welcome to the HP Forums!
It is a terrific place to find answers.
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
I grasp you would like to install an SSD and would like to know if it will void your warranty.
Here is a link to the HP Pavilion 15 Notebook PC HP Pavilion TouchSmart 15 Notebook PC Maintenance and Service Guide.
Page 39 has a list of recommended replacement hard drives. There is not a SSD in the list.
I am unsure of how installing a unrecommended drive would affect the warranty. I think the warranty would be OK, but to get support you may need to reinstall a supported drive. To be sure I would give phone support a call to determine if this is correct or how it truly affects the warranty.
Please call our technical support at 800-474-6836. If you live outside of the US/Canada Region, please click the link below to get the support number for your region. Phone Assist Worldwide
Sparkles1
I work on behalf of HP
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HP pavilion TouchSmart 14-n230ed underscan (black borders)

Hello everybody,
I'm having a little problem lately with my new HP Pavilion Touchsmart notebook. A little while ago, my screen suddenly shows this big black borders around my screen.
I believe it is caused by underscan of the graphics chip (Radeon HD 8670M), however neither Catalyst Control Center or the Intel Graphics driver have any settings for these kinds of things. I have tried turning drivers off, reinstaling and updating de AMD drivers but nothing is working and I don't have a clue anymore how to solve this. I am using Windows 8.1. Could anybody help?
Thanks in advance,
Benjamin

Hi,
Was this the download that you tried from AMD: http://support.amd.com/en-us/download/mobile?os=Windows%208.1%20-%2064
It should provide the newest version of CCC (catalyst control center). You're looks to be older and could be why it doesn't have the option. Also, what's provided on the HP site aren't new enough.
There is one catch to using the AMD one, your notebook supports both the Intel 4400HD graphics and AMD 8670M, providing switchable graphics. This could disable that feature.
Another option to try is adjusting resolution settings to see if any are impacting it. The problem (as shown in the video) is scaling. The resolution setting isn't scaling to full screen correctly providing that boarder.
You could also, check to see if you have any Intel graphics manager program installed. I'm not sure on its title or where you'd find it as CCC is on the notebook.
The final option would be to contact phone support to see if they have anything else to add or provided.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
I hope this can work for you.
I worked on behalf of HP.

Issues with HP Pavilion Touchsmart 14-n019se (Energy Star)

I have had significant issues since 8.1 update. I have updated all drivers and the BIOS but still problems: Touchscreen does not respond to touch. When I set the notebook to sleep mode it crashes and all applications are closed and when I wake it up all apps are closed and I have to go through recovery options (ie Mozilla FF reload of tabs and MS Word recovery) Does anyone know how to fix these gripes - I have never had so many issues with a brand new notebook - WINDOWS 8.1 sucks. Thanks in advance.

Hi TelemarkHero, Welcome to the HP Forums! I would like to take a moment and thank you for using the forum, it is a great place to find answers. For you to have the best experience in the HP forum, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I grasp that after updating to Windows 8.1, your touchscreen no longer responds.
Have you tried using the built in troubleshooter in Windows 8?
Press the Windows key + C to open charms.
Type troubleshoot touchscreen in the search bar and press enter.
Follow the on screen prompts.
You can run the The HP Support Assistant to look for updates also. Here is a link to the software and driver page for your unit. HP Pavilion TouchSmart 14-n019se Ultrabook Drivers
If after all the updates are done, you are still experiencing the issue, I suggest you go back to Windows 8 and retry the update. Performing an HP System Recovery (Windows 8). During the recovery process, you will receive a prompt to backup your personal files. If you have not done one yet, I suggest you do in now. to prevent data loss. Restoring Files that were Backed Up Using HP Recovery Manager (Windows 8)
Here is a document to assist you with Updating Windows 8 to 8.1.
I hope this helps.

Can't install HP Color LaserJet CM1312nfi MFP at notebook HP Pavilion

I bought new notebook HP Pavilion 13-a051sr with Windows 8.1 (x64) onboard.
I'm trying to install HP Scan.
While installing all-in-one HP Color LaserJet CM1312nfi MFP using "CM1312series-win7-full-solution-AM-EMEA1-v5.1.exe" can not get after the dialog window "Locating the printer". Printer could not be found even if I write down printer' IP-address. The latest printer firmware is already installed. Firewall is disabled, antivirus is closed.
I installed printer without any problems using it IP-address. What can I do in order to install scanner module?

HP Print Drivers

Driver windows 8 - Entertainment Notebook HP Pavilion dv6-6030el

Hello,
I bought just 1/2 years ago the Entertainment Notebook HP Pavilion dv6-6030el. it's operational system was windows 7 and now i have upgrade the operational system's with windows 8. The problem it's that i can't find the drivers for the various hardware that are present in the notebook.
How where i can find the drivers?
Thank you
Luca from Italy

Try here.
http://forum.notebookreview.com/hp-drivers-software-forum/556469-drivers-hp-dv6-4xxx-dv6-6xxx-dv7-5x...
The page blankets a number of models, so be sure and choose the drivers that are applicable to yours.
Note that if you install the AMD driver from there, some of your advanced features may be missing. So in this case you may have to use the W7 driver from you HP support page.
Do a clean install of the driver, just don't install it over top of the old one.

PC Notebook HP Pavilion 15-p002np Brightness low?

Hi! Yesterday i bought a new computer a "PC Notebook HP Pavilion 15-p002np". When i started i noticed that the brightness of my computer wasnt like the other one i had.
I didnt see a similar thing lime mine. The brightness is in maximum but its like the minimun on my other pc. (My other pc was a Toshiba btw) is the Brightness of the pc like this?Do i need to trade this one for a Toshiba?
Please answer ASAP , thanks.

Hi @bastiao09,
Welcome to the HP Support Forums!
I understand that your display screen is not bright on your HP Pavilion 15-p002np Notebook PC. I will try my best to help you adjust this.
Here is a document for Changing the Visual Appearance of Windows 8, that explains how to adjust the brightness of the display screen.
I hope this information helps, please let me know how it goes.
Take care and have a great day!
I worked on behalf of HP.

HP Deskjet 2060 Won't communicate with HP Pavilion Touchsmart 14-B132tx laptop

PLEASE HELP. My HP DESKJET 2060 All-In-One printer won't communicate with my HP Pavilion Touchsmart 14-b132tx. I've been printing before smoothly and it just suddenly stopped a week ago. I already bought a new printer cord and even the new one won't allow my printer to communicate with my laptop.
I am using Windows 8-64 bit. I've already downloaded the latest HP Print and Scan Doctor and even uninstalled and re-installed the HP Deskject Ink Advantage driver but my printer still doesn't work with or communicate with my laptop.
Please help me anyone? Out there?

It would appear that the printer USB port is damaged. It would be best to contact HP Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here.
JERENDS
I work on behalf of HP
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No audio device installed on Notebook HP Pavilion dv6-6132sl

I have a Notebook HP Pavilion dv6-6132sl and there is no audio device installed, not even read his own speakers and the HP support does not detect any problem.
How can I fix?
P. S.: I submit that I am Italian, I would be grateful if you did not use abbreviations because I wouldn't understand them.
Thank you so much, I hope someone will help me!

Hello BFede93, welcome to the HP Forums.
I see that you're getting a message that no audio device is found. I will try to assist you with this.
I would recommend starting with the following document:
Resolving No Audio Device is Installed Error in Windows 7.
Please let me know how this goes for you.
Thank you for posting on the HP Forums.
I worked on behalf of HP.

Notebook HP Pavilion zd8130EA, maximum RAM configuration.

Hello,
I would like to expand to the maximum the memory of the notebook
HP Pavilion zd8130EA - (EB872EA)
currently equipped with 512 MB DDR2 400MHz (2x256 MB).
According to the official datasheet, the notebook supports up to 2 GB of DDR2 memory.
Therefore I thought to buy No. 2 memory modules such as:
2x 1GB DDR2 SODIMM.
My questions are:
-How 1GB modules are supported, 1 or 2?
-Must be 400MHz or can also use 533MHz?
Thank you

Hi:
The easiest thing to do is to run the free Crucial memory scanner which will report how much and what kind of memory you can install in your notebook.
http://www.crucial.com/systemscanner/index.aspx
I can't find the spec sheet on your PC.
If it takes 2 GB of DDR2 memory you can install 2 x 1 GB of any DDR2 memory as it will downclock to the fastest speed the chipset/processor can handle.
Anyway, the tool above will give you the answers you are looking for.
Paul

Notebook HP Pavilion | Touchsmart

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