Notebook Operating Systems and Software

HP Support ForumsJoin the conversation!
Hi SZUK,
CherylG (Provost) posted a new Reply in Notebook Operating Systems and Software on 12-07-2014 06:48 PM
Subject: Re: HARD DISK FAILURE CODE MC1X3K-65S7AK-QFPK1G-60WF03
Did this reply resolve your post or question?
If yes, then share the good news! Let others know this reply was helpful by accepting this solution.
You can also show your appreciation by giving kudos.
We appreciate your feedback. It's what keeps our community such a helpful, vibrant place for our members.
Thanks for being a member!
The HP Support Forum Team
dear hp support forum team:  when i click on either link above or search by the date you reccomended or by the name CherylG your site tells me that none of these exist.  would someone (a real person, not an automated computer response) please help me for real ! ? !

Hi:
Sometimes there is a glitch in the system and the forum reply is delayed in appearing.
The reply by Cheryl is now there to your original post at the link below.
http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and-Software/HARD-DISK-FAILURE-CODE-MC1X3K-6...

Similar Messages

  • Premiere CS5 - Project Monitor playback is jerky after resintall of operating system and CS5

    PROBLEM: Premiere CS5 - Project Monitor playback is jerky
    This had NOT been an issue prior to reinstalling the operating system and all software.  I have read numerous articles on the forums and have tried everything I can find...with no results.
    STEPS TAKEN TO RESOLVE THE PROBLEM:
    I have scoured the articles here http://www.adobe.com/cfusion/search/index.cfm?loc=en_us&term=choppy%20video&cat=support&pr oduct=premierepro and others at Cretive Cow
    I have installed all updates for CS5 Master Collection, immediately following a fresh install of the operating system and SC5 Master Collection.
    I have ensured that sequence settings match resolution and frame rates of footage - the problem persists.
    I have tested by importing both standard def AVI files created from tape and high def SONY MP4 files - the problem persists.
    I have ensured the latest Video drivers are installed (clean installation selected, so that the Windows default would be removed) - the problem persists.
    I have tried the 3D settings in NVIDIA control panel | Program Settings tab... selected Adobe Premiere Pro from the drop down menu | and chaged 'Multi-display/mixed-GPU acceleration from the value of 'Multiple Display performance' to the value of 'single display performance'; although, I ran two monitors before using this latest NVIDIA video driver and I didn't experience this jerky footage issue - the problem persisted after affecting that change; so, I switched it back. 
    Since I have 96 GB of RAM, I don't use a pagefile.  A zero MB page file is the same setting I had prior to rebuilding the C:  Regardless of whether I have a pagefile or not, the problem persists.
    I have tried creating a fresh user profile, where the user profile is created on the C: drive by default; and, where I left it there on C: to test for the jerky playback in a new PrPR project  - the problem persists.
    Regarding the C: (system drive) and why I reinstalled everything, it had become unstable and was locking up.  I ran DISK ERROR CHECKING with the FIX parameter and the system was still locking up on me.  Keep in mind that the System drive is a solid state drive.  Anyhow, I had no choice but to dive in and reinstall everything.  I wiped the system partition of the SSD using quick format and started installing the operating system.  Now, I've read the CLAIM that this cuases performance issues; but, the only place I see issues is in the video monitor playback in PrPr.  Everything else - Office applications...printing...browsing the Internet...works just fine, everything is responsive, whereas, I couldn't do ANYTHING with it before.
    SYSTEM CONFIGURATION:
    The Operating system and all software is installed on C:
    All data files and most profile related folders are stored on D:
    C:\ (one Intel Solid State Drive - SYSTEM DRIVE)  Used Space: 57.5 GB  Free Space: 388 GB
    D:\ (four Western Digital 2TB drives in an on-board INTEL hardware RAID5 array & hotswapable backplane) used space: 1.28 TB Free space: 4.16TB
    Adobe Premiere Pro CS5 VERSION: 5.0.3 (005 (MC: 218798))
    Operating System    Microsoft Windows 7 Ultimate Version    6.1.7601 Service Pack 1 Build 7601
    System Manufacturer    Intel Corporation
    System Model    S5520SC
    System Type    x64-based PC
    Video    NVIDIA Quadro FX 4800 driver v.320.78
    Display        Dell 27" LCD (DisplayPort)
    Display        Dell 27" LCD (DisplayPort)
    Processor    Intel(R) Xeon(R) CPU           X5680  @ 3.33GHz, 3326 Mhz, 6 Core(s), 12 Logical Processor(s)
    Processor    Intel(R) Xeon(R) CPU           X5680  @ 3.33GHz, 3326 Mhz, 6 Core(s), 12 Logical Processor(s)
    Installed Physical Memory (RAM)    96.0 GB
    Page File Space    0 bytes
    PREMIERE PRO CS5 SETTINGS:
    Monitor PLAYBACK RESOLUTION: Full
    Monitor PAUSE RESOLUTION: Full
    (regardless of this setting, the problem persists)
    PREFERENCES:
    MEMORY:
    Installed RAM: 95.9 GB
    RAM reserved for other applications: 10 GB
    Optimize rendering for: Performance
    (Changing this setting to 'memory' does not resolve the problem)
    MEDIA:
    Media Cache Files
    X - Save Media Cached files next to originals when possible
    LOCATION: D:\Users...\AppData\Roaming\Adobe\Common
    (User Profile folders were relocated to D:\ from within the properties of each folder's 'LOCATION' tab.  This is the same configureation I had prior to rebuilding the C:\drive.  Testing under a new profile where it's allowed to stay on teh system drive does NOT resolve the problem.)
    Media Cache Database
    LOCATION: D:\Users...\AppData\Roaming\Adobe\Common
    PROJECT SETTINGS:
    Scratch Disks
    Path: D:\Users...\My Documents\
    General
    Video Rendering and Playback: Mercury Playback Engine GPU Acceleration
    (Setting Viideo Rendering and Playback to 'Sofware' does not resolve the problem)
    If any of y'all have any other suggestions, I'm all ears.
    Thank you.

    I'VE RESOLVED THE PROBLEM!
    PREFACE:
    OK, I am hoping that through this week-long Operating-System-and-Software-reinatalltion excerise of mine, I have revealed something that everyone -- whom have been cursing Adobe over -- can apply to their systems to resolve this jerky video problem within PremierePro CS5 (and quite possibly other versions, too). 
    If you've read my post above, you've seen all the steps I've taken to resolve the problem.  I've read many posts, some of which have mentioned  hardware upgrade / opitmization steps that one may take to enhance performance, and hopefully resolve the problem.  I've read where people have taken these steps and have still experienced the problem...and then they curse Adobe.  Fer-shame, fer-shame, fer-shame! (nod to Gomer Pyle). 
    In my case, I knew it wasn't an Adobe issue, as it had worked flawlessly before; and, it wouldn't require a hardware upgrade or reconfigureation, as my system is completely maxed out with two processors, a system drive and a hardware RAID5 array, a CUDA-suported nVIDIA 4800 FX card, and 96 GB of RAM.  bla bla bla, puke...whatever.  Bottom line is this:
    It's not a software issue.  It's not and Adobe issue; and Gawd no!  It's NOT a PC vs. Mac issue!  HA HA.  The software had worked swimmingly well prior to the reinstallation / 'lobotomy' I perfomed on the system drive.
    SOLUTION FOR ME:
    Download and install the updated drivers for the motherboard.  Mine is an Intel Workstation Board S5520SC.  Intel has an INTEL DRIVER UPDATE UTILITY which automatically scaned my Intel system and identified drivers which needed updating.  A very handy, time-saving tool!!!  Here's the URL: http://www.intel.com/p/en_US/support/detect?iid=dc_iduu
    The scan revealed two Intel drivers needing an update:
    Intel Chipset
    Wired Networking
    and one non-intel driver:
    Creative Labs Sound Blaster X-fi
    I downloaded and installed these three drivers, rebooted, and tested PremierePro, and was extatic to find this resolved the problem.
    If you have a motherboard from another manufacturer, then you may want to navigate over to their wibsite to locate chipset and other updated drivers for your motherboard. 
    ROOT CAUSE:
    While Microsoft Windows 7 Ultimate was able to install certain default drivers during the Operating System installation (keeping in mind that this was done on an Intel Solid State Drive that I formatted using Quick Format) these default chipset drivers apparently weren't current and were ultimately the root cuase of the jerky video playback within PremierePro CS5.
    Peace

  • Dear ladies and gentlemen! I recently received on my notebook, operating system 8.1, the message "Adobe Acrobat is no longer working properly". I also found myself that I can copy from einerPDF file excerpts not without problems in another document. My Ad

    Dear ladies and gentlemen!
    I recently received on my notebook, operating system 8.1, the message "Adobe Acrobat is no longer working properly". I also found myself that I can copy from einerPDF file excerpts not without problems in another document. My Adobe Acrobat 9 Pro has released version 9.0.0. Two updates this version is not listed. Please inform me how I can fix this problem.
    Sincerely, Walter Hacksteiner
    mailto: [email protected]

    The first thing I would try is to update Acrobat 9 to the latest version 9.5.5
    The next thing would be to run Acrobat 9 in Windows 7 or Vista or XP Compatibility Mode.

  • I have Adobe Acrobat 9 Standard on both of my computers.  Some time ago, one crashed my computer and I had to reinstall the operating system and all applications.  After I had installed once Acrobat 9 Sdt in the computer, I wanted to update the software v

    I have Adobe Acrobat 9 Standard on both of my computers.
    Some time ago, one crashed my computer and I had to reinstall the operating system and all applications.
    After I had installed once Acrobat 9 Sdt in the computer, I wanted to update the software version 9.0.0 update to the same level as it was before the crash and that the other computer has version named 9.5.5.
    The system for update from version 9.0.0 does not work at all. "There are no updates" listed in the dialog.
    Can you advise how I get my Adobo Acrobat 9 Standard (Version 9.0.0) could be updated to the same level as the computer had before the crash.

    ftp://ftp.adobe.com/pub/adobe/acrobat/win/9.x/

  • HT1386 I just reinstalled my windows operating system and decided to put on windows 8.  After loading all of my music back into a freshly installed itunes, my 4th gen ipod is not recognized by itunes.  My 1st gen ipod nano works with no problem.  Help!

    reinstalled my windows operating system and decided to put on windows 8.  After loading all of my music back into a freshly installed itunes, my 4th gen ipod is not recognized by itunes.  My 1st gen ipod nano works with no problem.  I can eliminate any problems with the cable and connection.
    I've stopped and started the service, and also have performed cold reboots.
    Nothing seems to have helped the situation.
    Help!

    See:
    iOS: Device not recognized in iTunes for Windows
    I would start with
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    iTunes for Windows: Device Sync Tests
    Have you tried on another computer to help determine if you have a computer or iPod problem?
    The iPod Classic uses different drivers than the Nano

  • I updated my IPhone 3GS to the new 5.1 operating system and have since had a range of problems with not only my phone but also my IPad.

    I updated my IPhone 3GS to the new 5.1 operating system and have since had a range of problems with not only my phone but also my IPad.
    Programs (Safari, mail, messages) keep crashing, mail will not delete properly (some will keep popping into my inbox again for no reason!!!), slow, settings lock up etc. etc.
    This only seemed to become an issue once I updated to ios 5.1 and funnily also affected my Ipad even though i hadn't updated the software yet. I have since updated the software on my ipad thinking it might help too but that only made things worse!! So I am not sure if it's an ICloud issue, but when i try to disable ICloud my devices lock up as well.
    The battery life is also shocking!!
    I have hard reset both devices, restored both devices, reset the setting and tried a whole host of other suggestions (like closing background programs) on this forum buit nothing works and i am tearing my hair out.
    I looked in the phone and ipad log and there do seem to be low memory reports though i don't know why these are occuring now when they never have before??
    I don't know if I can restore the old operating system (If I can please let me know how). The phone or ipad are not jailbroken.

    but you should have a backup in itunes.
    Every time you sync your iOS device iTunes creates a backup. go check if its there, iTunes Preferences >Devices. and there you should see if you have a backup, and in case from which date the backup is.
    And ofcourse you can get your icloud data back by just logging in with your Appleid under icloud in settings on the iphone.
    But anyway, if the iPhone works when you restor it as new: try adding your backup, and see if the issue comes back. And experiment with your backup and try to work out what is causing the issue, my guess is that its some app!   Good Luck!

  • Is it possible to have windows on another operating system and keep OS X on the original operating system ? and If yes, Would it do any changes on the original operating system ?

    Is it possible to have windows on another operating system and keep OS X on the original operating system ? and If yes, Would it do any changes on the original operating system ?
    Thanks in advance.

    1. On your computer, yes. Use Boot Camp, Parallels Desktop, VMware Fusion, VirtualBox, or similar software.
    2. No; if you use an emulator, it may install system components. Back it up anyway.
    (110033)

  • HT1338 How can I get my iphone 4s to connct to my itunes? Says I need the 10.6.3 so I down loaded itunes 10.7 which tells me I need a 10.6.3 operating system and my mac is only a 10.5.8. What do I need to do?

    How can I get my iphone 4s to connct to my itunes? Says I need the 10.6.3 so I down loaded itunes 10.7 which tells me I need a 10.6.3 operating system and my mac is only a 10.5.8. What do I need to do?

    You will need to upgrade to Snow Leopard first - if your Mac can run it:
    Requirements for OS X 10.6 'Snow Leopard'
    http://support.apple.com/kb/SP575
    Whilst Apple have withdrawn Snow Leopard from their stores, you can still get it from Apple by calling 1-800-MY-APPLE (if you are in the USA) and they will supply the SL DVD for $30.  You can also purchase the code to use to download Lion from the same number.
    If you are outside the US call your national Apple Helpline:
    http://support.apple.com/kb/HE57
    If you're in the UK, use this number: 0871 508 4400
    When you have installed it, run Software Update to download and install the latest updates for Snow Leopard.

  • I looked up my operating system and it said OS Extended (Journaled) What does that mean?

    I looked up my operating system and it said OS Extended (Journaled) What does that mean?

    The version of Safari, the browser I assume you are using, is old since the version of OS X is old. Some of the streaming video sites must have new version of Safari in order to run smoothly.
    If you can tell me the model and year you purchased your MB, I can help you with a plan to upgrade the software on your MB.
    Here is the pane from my Mac. If you can provide that same information from your MB that will help.
    Allan

  • I downloaded the new operating system and now my Thundrbilt monitor is not showing my desktop is not working

    I downloaded the new operating system and now my Thundrbilt monitor is not showing my desktop is not working

    Could be since it (security software) is listed as #5 in the following:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

  • I have an iphone6. I am unsure whether to go from 8.1.3 operating system and switch to  ICloud Drive or not?  Has anyone done this?  Is it awesome?  I need to be able to access my resume from phone. I think this will help me achieve this.am i right?

    I have an iphone6. I am unsure whether to go from 8.1.3 operating system and switch to  ICloud Drive or not?  Has anyone done this?  Is it awesome?  I need to be able to access my resume from phone. I think this will help me achieve this?  Am i right?  Is there any body out there right now that could help me?  I'm thinking about going from 8.1.3 to I guess yosemite?  Or is that for Mac computers?  I don't understand the language entirely on the help page.   Anyone's straight forward and easy stepped advice would be much appreciated.  I'm so frustrated and I need a job so badly!  Drowning in debt.  Any help appreciated!
    Thanks,
    A

    You're a Windows user, correct? If so, read here:
    http://support.apple.com/kb/DL1455

  • I have Windows 7 Operating system and an HP 6500 A Plus printer.  My iPad no longer prints wirelessly. An error message says the printer is offline.  Suggestions

    I have Windows 7 Operating system and an HP 6500 A Plus printer.  My iPad no longer prints wirelessly. An error message says the printer is offline.  Suggestions?

    1. Turn off router, printer and iPad
    2. Turn on router and wait 30 seconds
    3. Turn on printer and wait 30 seconds
    4. Turn on iPad and test printing

  • The problem is with the new operating system  and sending photo via email when used in my iPad.   From photo I selected 3 photos to send via email. I choose the upload key and choose to send by email. Typing text on the email is very slow.

    The problem is with the new operating system  and sending photo via email when used in my iPad.
    From photo I selected 3 photos to send via email. I choose the upload key and choose to send by email. Typing text on the email is very slow. This is solved by saving the email as a draft and opening the email again from mail.
    Can you amend he system to allow emails to be sent from photo as previously.

    Have you tried restarting or resetting your iPad?
    Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after the iPad shuts down, then press the On/Off button until the Apple logo appears.
    Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds). Ignore the "Slide to power off"

  • I down loaded new OS X (Lion)operating system and discovered my CAD programs no longer run.  Is it possible to reload the original OS X and remove Lion?

    I down loaded new OS X (Lion)operating system and discovered my CAD programs no longer run.  Is it possible to reload the original OS X and remove Lion?

    If you backed up before the upgrade, restore the backup.
    If not you are going to have to erease the disk and install the older OS.
    You should back up any data you want before so that it can be restored afterwards.
    Is there a version of you CAD program that is Lion compatable? That would be an easier solution.
    Allan

  • Have recently installed windows 7 32bit operating system and it won't allow me to install iTunes, help??

    Have recently installed windows 7 32bit operating system and it won't allow me to install iTunes, help??

    Let's try the following document with that one:
    iTunes: Windows reports that "iTunesSetup.exe is not a valid Win32 application"

Maybe you are looking for

  • Image Gallery, problems with Flash player 9 and Opera 9

    Hi, I'm developing a slideshow in flash (and php, JavaScript, XML). I'm coding in classes and AS2. I use the ExternalInterface class to communicate between swf's and html. The problem is that the Slideshow won't work properly in the Opera browser, it

  • How do you reset inputText values in a dataTable?

    I'm having what must be a simple and common problem, but nothing I've tried has solved it. I want to be able to refresh (reset) the inputText field values in a dataTable. I have a dataTable that holds required inputText components. I want to have a "

  • How can I get the french version of Firefox

    J'ai mis à jour mes applications avec le logiciel MacKeeper, et il m'a installé une version en anglais. Comment puis-je retrouver la version française?

  • SQL error -1017 at location db_connect-2

    I scheduled Check and update optimizer statistics job in DB13 and I get this error msg. BR0301E SQL error -1017 at location db_connect-2 ORA-01017: invalid username/password; logon denied Connect to database instance BQ1 failed......... BRCONNECT ret

  • Why Upgrade to iPhoto 6?

    Earlier this year I briefly used iPhoto 3 (or what ever came with Panther) and was disappointed in its editing capabilities compared to even the basic CAMEDIA Master. Now I have Tiger and iPhoto 4. iPhoto 4 is an improvement over its predessor, but s