Notebook screen issues with green stains

Hello:
I currently own an
HP G62-355DX Notebook PC
[Personal Information Removed]
P/N: XH068UA#ABA
running Windows 7 64-bit
All of sudden (not gradually) green "stains" appeared on my notebook's screen as 3 circles one around the other, sort of like a "bulls-eye" and when I try to run a program in full-screen mode the screen goes bezerk and nothing is readable. I thought it was an issue with the cable connecting the screen to the main-board but I've been told the issues would be different.
These green "stains" or pixels affect any program running or the screen itself, even the Windows 7 starting screen and the HP logo when the notebook is turned on by making the letters on the bottom-left corner unreadable.
After contacting HP at Peru, where I currently reside, I was told the model was not sold here and that I had to contact US support. They said that it could be an issue with the screen itself that could require maintenance at an HP office. And also told me that it was unlikely for remote support to be able to fix the issue.
It is still not over a year before I got the notebook so I'm guessing the warranty is still available.
Would I be required to e-mail the computer back to headquarters in hopes of it being repaired? Is it possible that it could be dealt with at your offices at Peru (I will still be residing here for quite some time).

Better call the hp tech support at 1-800-474-6836. HTH
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This question was solved.
View Solution.

Hello @RocknRollTim,
I understand that your notebook computer is experiencing an issue with the display screen as well as keeping a charge with the battery, and I would be happy to assist you in this matter!
To further diagnose the integrity of your computer's battery, I recommend following this document on Calibrating the Notebook Battery (Windows Vista). This should help re-synchronize the battery with your notebook.
Because the display intermittently stays on the screen when moved a certain angle, I believe the display panel cables are defective. According to the Maintenance and Service Guide for your computer, this part can be replaced with a camera (462455-001) or without (454932-001), and can be found from the multiple vendors below:
(With Webcam)
https://www.google.com/search?q=462455-001&oq=462455-001&aqs=chrome..69i57.133j0j4&sourceid=chrome&e...
(Without Webcam)
https://www.google.com/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=454932-001
Please re-post with the results of your troubleshooting, and I look forward to your reply!
Regards
MechPilot
I work on behalf of HP
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THANK YOU!!! At least preliminarily...
I've spent the last three hours researching and troubleshooting my greyscreen dilemma, and your post is the only one that seemed to work so far.
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