Notebook Touchscreen is non responsive

There is NO title "HID-Compliant Touch Screen" under "Human Interface Devices".
Human Interface Devices: 
                - HID-Compliant wireless radio controls
                - HP Wireless Button Driver
                - USB Input Device
That is it.  NO "HID-Compliant Touch Screen" at all.
Scan for hardware changes (right click on the Human Interface Devices) doesn't help.
Please help to get back my touch screen.
 

V720 wrote:
Actually, the touch screen is turned on and off from time to time (mostly it's off).
Could it be mechanical issue?It could be an issue caused by an imperfect connection at the systemboard header or the touchscreen itself. The diagnostic code you provided tells me there is indeed an actual  i/o device (touchscreen) failure.  Failure code 80C Is your notebook still in warranty?Check your warranty status Here. I would use warranty service to have the issue taken care of. The failure error message from the Touch screen test means it is definitely a hardware issue even f it is intermittent. I will ask to have your issue escalated. Done! Please advise whomever from HP contacts you by PM of the exact error message from the test. 

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