Notes Traveler - Profile Crashing iPhone

I'm trying to get my iPhone to sync with my companies Notes server. I reloaded the phone and reset the Traveler account Many times. Everytime the activesync profile is installed my iPhone 4S (5.0.1) apps keep shutting down.Mail and calendar never sync. Any help will be appreciated.
Here is one of the crash logs:
deviceId:"a7993447dfc67aff4085ca5b40f481adbfee0a4d"
isAnonymous: true
deviceConfigId: 101
triggerTime: 1322532470150
triggerId: 589831
profileId: 10105
investigationId: 0
wifiMetricIPv4DHCPLatency {
dhcpLatencyMilliSecs: 1154
securityType: 2
timestamp: 1322532470149

I also get this crash log too
SysInfoCrashReporterKey
a7993447dfc67aff4085ca5b40f481adbfee0a4d
bug_type
198
description
Incident Identifier: AADDEE35-4DA4-4828-9C0D-2C61F46106D6
CrashReporter Key:a7993447dfc67aff4085ca5b40f481adbfee0a4d
Hardware Model: iPhone4,1
OS Version: iPhone OS 5.0.1 (9A405)
Kernel Version: Darwin Kernel Version 11.0.0: Tue Nov 120:34:16 PDT 2011; root:xnu-1878.4.46~1/RELEASE_ARM_S5L8940X
Date: 2011-11-29 17:54:20 -0500
Time since snapshot: 81 ms
Free pages: 1192
Wired pages: 14835
Purgeable pages: 29
Largest process: dataaccessd
Processes
Name UUID Count resident pages
MobilePhone <fe38c6944a053c9187b41ee50aa151b0> 1171MobileMail <7064f2baf3f23db987bc8ec99855fe53> 38716 (jettisoned) profiled<b4a02669e4613e42a2d39a4e9578d630> 739 dataaccessd<b4f61f117ee635c48329af8572733d30> 54206 ubd<7eaf0b0ca5b83afabecb0dfaa38c7a19> 548 aosnotifyd<58089d732ab43bbea0aec4a6f812f446> 387
absinthed.N94 <e902c6f3e6e33c19a3446e4cee471efd>100 networkd <6ee7a78e56073f6e8db4c2cc3265fdb4> 143 SpringBoard<7506c20d86da3f1dbe9bf38f8bda253d> 5359 (active) BTServer<e03baab8e0103188979ce54b87591065> 416 aggregated<68a25a1690cb372096543a46abed14d7> 286 apsd <e4b6e6e4f31e36f79815747ecbf52907>268 awdd <1cc9a098c3e63878bf779ccac7c08f0d> 202
fairplayd.N94 <2c0105776e393b39ba95edffaf3bdd17>116 fseventsd <78af02202422321885dfc85c24534b0e> 208 iapd<3ee7f82879033b4fb93b9cf1f4ecae29> 348 imagent<8e2042f2ec9e3af9ba400f031f1bbfa7> 507 mDNSResponder<b75f43f012ad3d9ea172d37491994e22> 210 mediaremoted<b9fa7d1381013c2fa90ea134ff905f59> 225 mediaserverd<478e5e8345c83be5ba1868906813bb75> 1717 wifid<e176ab123beb3000bdb89e020612c1d6> 376 locationd <91c84ab19dd03e4ab1b4cc30178ab1c0>833 powerd <25ddef6b52e4385b819e777dd2eeed3c> 162 lockdownd<a68aa1526ef13a9bb4426bb71ffc1e3c> 253 CommCenter<51922c9a50e73fe3badccaa4b1b1123b> 738 syslogd<dd3766bcb1213e91b66283635db09773> 119 configd<3430c0025ed13f56800a329b7254d2ae> 552 notifyd <3793fabace3a385687b3c29c1fa1fcac>214 UserEventAgent <6e1cabc1ec6d372c90a6bdeaa7b258fa> 374 launchd<cc35dd7a872334319ed028e6bbeae081> 127
**End**
displayName
dataaccessd
name
dataaccessd
os_version
iPhone OS 5.0.1 (9A405)
system_ID
version
103

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