Nothing after "Firmware Problem&qu

Hi there, Ima noob, and I just recieved a second hand Zen touch and thought it was great for the first day. I started by downloading the drivers, no problem, cool now I can manipulate things. Next I downloaded an application, still no problem. I syncronized the player and the computer to try to save some of the music before I started to add and delete. Did not work right, but no worries, most of the music was not of my taste. Anyway here is the deal, I downloaded some mp3's from a file to the player and the computer said it was done. Now it is locked up and after a reset it says "re-building library" and then goes to the "firmware problem" and there is nothing after that. Neither of my computers will recognize the player and nothing seems to work. Can I retrieve this at all, or is it now a 2 day old paperweight?ThanksSteve

Well, see, now that was the problem. I could not understand how to do that. I had clicked on a link and it said to hold the power button while re-installing the battery. So I did and got no where. I may not be the sharpest hook in the tackle box, but Im not completely out of it either. Well long story short, and long searches, and many differing tries, I finally found the detail that I had missed earlier and got to the recovery screen(even that didnt work immediately). It all is working normally (as normal as it sounds like?that they can)?ThanksSteve?

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Hi,
I did a BIOS upgrade on my E20 - 4220-CTO to 5JKT55A and I started seeing these messages in my System Event log ->
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I was not getting these error messages on BIOS level 5JKT47A(ship from lenovo with this level).
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I have not see any additional issues, just the messages in the event log on each boot.
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5JKT58A is the current E20 BIOS. have you tried it yet?
http://support.lenovo.com/en_US/downloads/detail.page?&LegacyDocID=MIGR-74761
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New ZEN(8GB) showing FIRMWARE PROBLEM after first connection to PC?I havn't even use it?Can someone help me ?Message Edited by chrisstrong on 0-07-200707:50 AM

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I cancelled my OS lion download after a few minutes and told them I do not want it and they have not put the credit back on my account. I reported the problem and have heard nothing after a week. How do you get to talk to the "Store"

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Somebody please help! My Jukebox 3 tried to rebuild the library when I switched it on recently, which it has done many times before with no problems, but this time it got part of the way through and just froze. It then eventually came up with "firmware problem". I did a disk clean up but this made no difference. I managed to reinstall the firmware and reset the machine but it still goes into rebuilding the library and still freezes, and then tells me "firmware problem" again. I have reinstalled the firmware twice and this is still happening.
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If you are having firmware problems, enter h

Ok, if you are having firmware problems, like you can do nothing to your mp3 (in my case Zen Vision: M) or you're stuck in recovery mode because you erased your firmware and now you pc isn't recognizing your mp3 and you can't upgrade you firmware, don't worry, I got trought all of it and my Zen is now working =D I had to do a lot of things in order not to loose my mp3, and one of those things was reinstalling my windows xp =/... took me 2 or 3 days to install everything again and put the whole pc in order, but once it was finally done, I was able to upgrade my firmware, so if you are having this kind of issue, you can reinstall you operational system and it'll go back, at last came back with me But before reinstalling it, here a few things you can do: try to reinstall you USB drives, and when I say reinstall I really meant it! Fully unnistall it, get your motherboard cd drive and install it again, before downloading any upgrade for your USB, try it as it comes from the cd, if it doesn't work, then upgrade your USB drive. Since I had to reinstall everything from my computer, that includes that I had to reinstall SP and SP2, so if reinstalling USB doesn't work, you can also unnistall SP and SP2 and see if that can work, although is pretty hard and annoying to do it, if you really like you MP3 and if you don't want to waste more money on it, I highly advise you to do it. So after you reinstall SP, SP2 and USB and your mp3 is still coming up with firmware error, DON'T WORRY! Go to creative.com, look for support, download, and check for firmware download, they have firmware upgrades, mine goes for the name of Creative ZEN Vision:M 30 GB Firmware .62.02, at http://us.creative.com/support/downl...type=4&x=8&y=9 If still none of these settings worked for you, then you can reinstall your operational system, having in mind that althought it was very simple for me (yeah, I know something about computer and I've reinstalled my XP a ton of times), it can get some people into trouble and it can damage your HD if you have no clue on what you're doing. If that's your case, call someone you trust to do it. You can also find some tutorials at the internet teaching you on how to do it. I hope this can help all of you that had the same problem as I did Anything else I can do for you, just ask.YoursMonttanha

My player is currently stuck in recovery mode. My player isn't supported by the mp3 recovery tool offered on this site. I have been thru 3 micros because of the jack problem. On my 4th episode I finally had a friend that works in computer welding fix the jack for me. It has worked flawlessly for .5 years now until I had this recovery mode freeze happen. I was hoping I would be able to get it going thru the help of Creative or some of the Gurus on this site. Well, I have given up. So, I thought I would go and check out some of the players similar to mine and order a new one. Well I was going to check out a 6 Gig player and they want $250 for it. The new 80 Gig Zune is $250. Not to bring up another player but to me, that is a no brainer. I don't really have any use for a player that big but for the money and what you get compared to what they are offering here, Creative isn't leaving me too much choice. My wife still has a Micro Photo but I guess it will be time for me to step up and try something different. I really like staying loyal, but Creative isn't really giving me any competitive choices to do so. I would like to say thanks to all the nice people on this site. I really appreciate all of the information on here.

Need Help Urgently Zen Micro "Firmware Problem&qu

Hello,
I've had my Zen Micro for a year now and due to a "screw up" when i start my player it displays the error "Firmware Problem" and start up in recovery mode. When I try to reload the firmware the update application on my pc it says "Your player is not connected" now can I fix this so I can start using my wonderful Zen again?
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Thanks for the reply, but that firmware download doesn't work for me. As I said in my original post, my player is not recognized as being connected when it is. It is not my computer because Jukebox opens up when it detects the device and it is listed among my removable hardware.
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Anyone else have an idea?Message Edited by lizzievee on 02-04-2007:29 AM

Creative Vision W : Stuck on "Firmware Problem" scre

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Firmware Problem?! Help PLEA

I have a Creative Zen 2GB/4GB, etc.
I plugged it into my PC via USB today to charge it, and a dialogue box opened that said Firmware Upgrade Available, or something, so, naturally, I clicked Update.
After updating my player with the firmware, I took it out of my PC, because the window said to reboot my PC for the changes to take effect.
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|Clean Up|
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|Reboot|
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I even tried the Recovery Tool, but it is still only bringing me to the recovery screen.
PLEASE help me. I'm at a loss!
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Ok, same here. Did the firmware upgade, it failed to upgrade after the Zen rebooted, going to the great 4 options screen mentioned above. I did the clean up, format all, reload firmware. When I launch the Creative labs firmware program I get device is not connected. I press the reset button as I was advised, it reboots, shows on the display it is connected, Windows shows it is connected. But the wonderful software from Creative says "please connect device". Can you say "Bad programming"?
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Zen Micro "Firmware Problem&qu

Okay guys, I need your help. I have a 4 GBsilver Zen Micro (not photo). This is my second one. The original one had headphone jack issues. So I've had this unit for about 0 months. Now, yesterday I was listening to the Talking Heads when it froze up. I didn't drop it, it just froze. So I took the battery out and put it back in. It said Rebuilding Library. Okay, fine,. this has happened before. But, then the status bar froze up about 3/4 the way to the end. Then about 3 minutes later, the screen says "Firmware Problem." What should I do? Should I reinstall the firmware? Where do i get it from?

Thanks for the reply, but that firmware download doesn't work for me. As I said in my original post, my player is not recognized as being connected when it is. It is not my computer because Jukebox opens up when it detects the device and it is listed among my removable hardware.
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Anyone else have an idea?Message Edited by lizzievee on 02-04-2007:29 AM

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I AM COMMANDO :robothappy:Hi,was wondering if anyone can help me,my mp3 zen 20gb?player after few years of use now starts up and says firmware problem after trying to rebuild library, i have got it into recovery mode,and downloaded the firmware from asia creative website, however when try to start the application, it asks what language,i have chose like 4 different languages,but everytime,nothing happens after click language,just goes off and back to desktop, when click alt cntrl delete,says program not responding,and i have to reset PC. Does anyone know where can get orignal firmware,or the new firmware that actually works for zen 20gb?cheers for help

Nothing after "Firmware Problem&qu

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