Nothing but problems with PDF Adobe reader

Hi
I've had nothing but problems for the past few weeks I'm sure it's maybe a new software version? I can't convert PDFs to Word anymore I keep getting this error message. An error occurred while trying to access the service for all documents.
It's slow at loading and I'm looking for a new program!

Hi Mark,
Are you using Adobe Reader to access the Export pdf service to convert the file.
If so please update Reader to the latest v 11.0.10 and then check. Also make sure you are signed in with your Adobe ID in Reader.
Can you please also try signing in to the web url: https://cloud.acrobat.com/exportpdf  with your Adobe ID and check if you are able to convert the file or not.
Regards,
Rave

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